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Axis Bank Complaints & Reviews

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Updated: Jul 18, 2026
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Axis Bank reviews & complaints page 90

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V
Venu Jagarlamudi
Nov 5, 2021
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I have applied for Flipkart Axis credit card from Flipkart app on October 30, 2021 and done with Video KYC. On November 1, 2021 Documents were picked up and I got both email and SMS saying application was approved and card details will follow shortly. To my surprise, when I checked the status on the Flipkart app, I got a message saying my application was rejected and I have a hard inquiry on my Cibil Score. I ade calls to Axis support numerous times and they said there is no application in my name. My application ID is C1-[protected]-C1. This caused me si much stress.
Axis Bank customer support has been notified about the posted complaint.
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    trivedipritesh01
    from Mumbai, Maharashtra
    Nov 4, 2021
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    Today i want to go to Dahnu. I have Axis bank Fastag. I try to recharge fastag but not able to rechage. I try for 30 to 40 minutes with 2 mobile but not recharge. Lastly i have to paid doubke toll at toll naka and bought new Kotak Bank Fastag.
    When i called on Axisbank Fastag tollfree number about to complain, they said you have close Axisbank Fastag and continue with new kotak Fastag and disconnect call.
    So my complain is that i havd refund my money ehich i paid double toll and new kotak fastag charges.
    Very bad service and reply. Also my impression down against toll person.
    Kindly resolve my query.
    Axis Bank customer support has been notified about the posted complaint.
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      Harilal MH
      Nov 4, 2021
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      The Axis bank vytila provides worst customer care service. They didnot answer customer calls and complaints.
      Before one month i give a documents for account opening but they dont give me any updates. The entire branch team is very very bad. This kind of staffs will make your customers dissatisfied.
      Axis Bank customer support has been notified about the posted complaint.
      Nov 04, 2021
      Updated by Harilal MH
      The Axis bank vytila provides worst customer care service. They didnot answer customer calls and complaints.
      Before one month i give a documents for account opening but they dont give me any updates. The entire branch team is very very bad. This kind of staffs will make your customers dissatisfied.
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        T
        Tum kuma
        Nov 3, 2021
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        Address: Delhi

        Ecom/pur
        I m in defence services so doesn't get that much time for this. bt in my account there is fraud transaction of 18k by ecom/pur in axis bank. please help me..
        Axis Bank customer support has been notified about the posted complaint.
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          K
          from Udaipur, Tripura
          Nov 3, 2021
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          Address: 2nd block,shop no 16 ,purani ababdi,sri Ganganagar

          I opened a OD account with axis bank in sept 2020 . On that time employee of bank Surya Rathore told me that I can stop this OD account any time but if stop this OD account with in a year than bank will take charges but after I have completed 1 year than another bank employee vikas sharma asking for for closer charges that is 35400 . It's huge amount and I didn't have any information about for closer amount . So Surya Rathore mis sels these account to me and many times of branch visit I didn't get any response form bank side . Bank employee said that I need to submit my closer amount els we can't give you your property paper so I have submitted that amount to bank account because they pressurized me .So I am submitting my all details here please look that and resolve my issue

          Account name - Sri ganpati glass fiber
          Account no - [protected]
          Branch - near Meera chowk, sri Ganganagar
          IFSC - UTIB0000184
          Limit - 15 lac

          Contact - [protected]
          Name - kanhaiya swami
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 04, 2021
          Axis Bank Customer Care's response
          Hi Kanhaiya, we have raised your concern via SR number 70320253 and shall be responded shortly. Regards, Team Axis Bank
          Verified Support
          Nov 11, 2021
          Axis Bank Customer Care's response
          Hi Kanhaiya, we understand that the foreclosure charges have been updated with you as per the sanction terms and conditions mentioned in the accepted sanction letter duly signed by you. Regret any inconvenience caused. Regards, Team Axis Bank.
          Nov 11, 2021
          Updated by [email protected]
          Worst service every I received form axis bank and it's employees
          Nov 11, 2021
          Updated by [email protected]
          I will convey this to my other business person that axis employee doing mis selling
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            P
            Pushparaj Krishnan (PK)
            from Dharmapuri, Tamil Nadu
            Nov 2, 2021
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            Address: House No.70, 5th Street, Phase 2, Dammaiguda, Hyderabad 500083

            Dear Axis Bank Team, I am Pushparaj Krishnan and my mobile number [protected] and email [protected]@gmail.com. I have an account with Axis Bank.

            I have applied for Axisbank Vistara infinite credit card by Axisbank Dharmapuri, Tamil Nadu. I live in Hyderabad and my office also in Hyderabad. My home and office verification 100% done. Due to your bank employee wrote my company name wrongly my application got declined, It is not my mistake. Please take a serious action and complain on my application or else I'm going to court as I don't have any mistake on my side. I'm now seriously fed of Axis bank keep rejecting my application. For your kind information I'm holding more than 10 credit cards expect Axis bank so I was very interested to get it for my travel purposes as I'm a travel a lot to abroad. Please immediately escalate on my application C1-[protected]-C1
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Sakthi1815
              from Chennai, Tamil Nadu
              Nov 2, 2021
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              Address: Chennai

              Hi, I have received a Flipkart axis bank credit card. For activation, if I tried to use my customer ID. It shows invalid credentials. Please do me a favor asap.
              Axis Bank customer support has been notified about the posted complaint.
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                G
                General Knowledge From Newspaper
                Nov 2, 2021
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                Hi
                I have a refund of rs11449 from Flipkart which was processed long back but hasn’t reflected in my account yet.
                Customer care not supporting
                Reference number-74056631293129279895646
                I had a word with Flipkart and they have sent me mail regarding the amount being initiated and the reference number.
                Flipkart is saying refund completed on October 27. I tried calling customer care but they aren’t supporting.
                Axis Bank customer support has been notified about the posted complaint.
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                  D
                  dipankar6205
                  from Hajipur, Bihar
                  Nov 1, 2021
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                  I m in defence services so doesn't get that much time for this. bt in my account there is fraud transaction of 18k by ecom/pur in axis bank. please help me...jai hind
                  Axis Bank customer support has been notified about the posted complaint.
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                    A
                    Akshay_Gupta_007
                    from Kolkata, West Bengal
                    Nov 1, 2021
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                    I paid for an Axis Bank Delight Debit Card(Rs 1500) in June, 2021 and received the card in early July. In one of the offers they promised, I was supposed to receive a Times Prime Membership if I complete 3 or more swipe transactions within 45 days of registering the new card. I completed more than 3 such transactions and still haven't received the aforementioned Times Prime membership. I have been reaching out to the highest level of escalations' officer and he has been ignoring my mails, asking for 3-4 days to send out the offer and I still haven't received it. They have been deferring and making a fool of me since more than 3 months now. They have caused harassment and acrimony to me since months now and I still haven't received my offer as promised.
                    I have attached the repeated follow ups and their standard reply. I followed up regularly at least 10 times and I have stopped doing that now, since they are least bothered about furnishing the required offer.
                    Axis Bank customer support has been notified about the posted complaint.
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                      U
                      Umamaheswarac1
                      from Coimbatore, Tamil Nadu
                      Nov 1, 2021
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                      Address: Bangalore

                      My credit card has been linked to some other account with out my involvement. How the bank assigns my card to some other person. I have raised complaint and asked them to close it since I am receiving emails and SMS related to that credit card. They told me that by mistake the card is linked to some other account and they will change it back to my name.

                      How can we trust this bank, simply my card can't be linked with another account. I suspect there is something happened behind.

                      My request to Axis bank is to close this credit card and confirm that I am no way related to this bank.

                      Request id: 69458838
                      case id:[protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        M
                        Manjunath T Pratap
                        Nov 1, 2021
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                        Address: Peenya 2 stage

                        Without initimation they have deducted more consolidated charges... Worst
                        Axis Bank customer support has been notified about the posted complaint.
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                          V
                          vimmivimal
                          Nov 1, 2021
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                          HI, i was contacted by an axis bank executive and forced me to raise an credit card application request. i said that i am not at the current address and i came to Kerala due to pandemic situation. the executive noted down the current address and said the card will be delivered to the present address. But the card is being sent to the old address and has been returned. Now i got a statement from axis bank for the card which is not delvered yet. how can i pay for a card which is not sent to me.
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            Arpita Chaubey
                            Oct 31, 2021
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                            None of my UPI works with Axis bank.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Shaikh Zakir Rasool
                              from Thane, Maharashtra
                              Oct 30, 2021
                              Resolved
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                              Resolved

                              Address: S1-901 Purnashanti height,Thane west,400601.

                              I have ordered kid bicycle from amazon on 10 Oct 21 Order ID No:[protected], amount : Rs 2580 /- unfortunately I have received wrong product from Amazon on 14 oct 21 which i have returned on 15 oct 21.
                              The Refund initiated by Amazon on 15 oct 21 and again initiated on 23 oct 21 but I didn’t get my amount Rs 2580 in my account. I have called Amazon customer care service frequently but today they told me You can go wherever you want.

                              I am requesting you please do something to get my refund. Thanks
                              Dec 1, 2021
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 31, 2021
                              Axis Bank Customer Care's response
                              Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute. We regret the inconvenience caused. Regards, Team Axis Bank.
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                                M
                                Mantulal Karmakar
                                Oct 29, 2021
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                                Address: Axis bank Halisahar Branch,North 24 parganas,West Bengal

                                Axis Bank Halisahar branch, North 24 Parganas, West Bengal is looting customer through credit card and other tricks. I demand their punishment as well as closure of the branch.
                                Axis Bank customer support has been notified about the posted complaint.
                                Oct 29, 2021
                                Updated by Mantulal Karmakar
                                Looting of customer
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                                  D
                                  Deena Mary
                                  Oct 29, 2021
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                                  I am an account holder of axis bank for past 2 years.I have got an call regarding one assist service an year back and 1899 rupees has been deducted from my account.I have contacted them through toll free number and asked them to cancel the plan.
                                  They ensured that this will not be repeated again and cancelled my plan and also said that amount will not be refunded because plan has been activated already. But today after an year 1899 rupees have been deducted from my account.I feel really bad about this bank giving an assurance that this will not happen again, giving false hope and making the customers unhappy with such behaviour.
                                  My money should be refunded if it not then i will be no more customer of your bank and will not encourage other people to be an account holder on your bank.Since I have trusted you and felt happy that you people are providing solution on my first call.I am totally disappointed to a peak .please provide me solution as soon.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    N
                                    Navin Pirsnani
                                    Oct 29, 2021
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                                    Invalid user credentials while trying to register for internal banking.
                                    Multiple complaints have been registered on customer support but still not resolution
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      O
                                      Oms27243@
                                      from Faridabad, Haryana
                                      Oct 29, 2021
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                                      Address: 2312 housing board colony Sector 28 Faridabad Haryana

                                      Dear team

                                      Greetings!!

                                      This is in regard with my ATM transaction through VISA [protected] at axis bank ATM HBH colony, sector 28 - Faridabad ( Haryana).

                                      On 07/10/2021 I performed two cash withdrawal transaction of INR 10000/- and INR 5000/- . First transaction of 10000/- was not successful and didn't receive any cash but my account was deducted by the same amount. Second transaction of 5000/- was complete.

                                      I have raised two complaints with customer care but i have still not received 10000/- back into my account .

                                      This whole experience has been very stressful and frustrating dealing with your customer care representative. This is my hard earned money and i know you take my problem seriously.

                                      AXIS BANK is a trusted and reputed bank i hope my issue is resolved as earliest as possible.

                                      Please do the needful as soon as possible.

                                      Regards
                                      Om Singh
                                      +91 [protected]
                                      Saving account no. [protected]
                                      Complaint no. SAK[protected] / SAK[protected]
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        L
                                        Lalji Jiyani
                                        from Ahmedabad, Gujarat
                                        Oct 29, 2021
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                                        Hi
                                        I had fraudulent transactions happened on my debit card without my concern or OTP as below on 29th October 2021

                                        29th October 2021 from ecom pur/google YOYO I /Mountain View/291

                                        I lost INR 83.33 without my involvement, I have never deal with this site for any transaction in the past.

                                        Request you to help me and refund back my amount.

                                        And I don't want this again in the future.

                                        Please let me know if you need any other information.

                                        Thanks
                                        Axis Bank customer support has been notified about the posted complaint.
                                        same problem of 18k i[censored] get the solution pls help me...
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