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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 369

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J
J.Shankarraman
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Signal

Address:Chennai, Tamil Nadu

Sir,
The Cell No. is [protected] and I am residing in Chennai. I find that the signal strength is very poor and it results in frequent disturbance in the form of the calling getting disconnected or the other person not able to hear our voice. I tried using it near the window etc. but in vain. In fact last year officials from BSNL visited my residence and checked the poor quality of the signal. Thereafter nothing has been done to rectify...
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M
mdarshadzaidi
from Rania, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deducted for fake reason

Address:Lucknow, Uttar Pradesh

I was using the data connection of my mobile on other device and suddenly received a message that I have been charged Rs 30 for subscribing to video on demand service, which I of course didn't do (they do these kind of things to steal the balance from the subscribers account often), i was already running low on balance while roaming and this just made it worse. Please look in to the issue and take necessary action as soon as possible....
+1 photos
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Address:Sirsa, Haryana

Dear Sir, I Ashwani Kumar s/o Sh.Des Raj R/o H.No.15 D Block Sirsa.I deposit in new connection Security on Dated[protected] in Office of BSNL Sirsa Haryana.My Application Number is HRHIS[protected] DATED[protected].I talk to BSNL office of Sirsa SDO & Divisional Engg.but no satisfied response on officers.Plz sir i request to you my Broadband connection should be imposed. Date[protected] with Regards Ashwani Kumar [protected]...
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H
hangur
from Jabalpur, Madhya Pradesh
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AUTOMATIC DEDUCTED RS.305 FROM MY MOBILE ACCOUNT

Address:Pune, Maharashtra

ON DATE 17 TH AUGUST-2014, AT 2TO 3PM RS.305 IS AUTOMATICALLY DEDUCTED FROM MY MOB.ACCOUNT WITHOUT ANY REASON, AFTER MANY REMINDER TELEPHONICALLY NEAR ABOUT MORE THAN 50 TIMES TO BSNL CUSTOMER CARE, NOBODY SOLVE MY THIS DEUCTION PROBLEM SO PLEASE CHECK MY ACCOUNT & ADD MY RS.305IN MY MOB.ACCOUNT MY MOBILE NO.IS---[protected] THANKS & REGARDS JAYANT PANDE...
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A
Akshayoicl
from Kolkata, West Bengal
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Recharge message received but not credit in my accoun

Address:Patna, Bihar

I have recharged Rs.165/- as easy recharge under scheme by recharge from 1047573 dt. 21/10/2014, Ref.no. [protected] in mobile no. [protected]. Message received but amount has not credit and i am unable to call. Please treat its most urgent. With regards Akshay Kumar [protected]...
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Address:Cuddalore, Tamil Nadu

Hi, I have recharged Rs 135 voice plan on 21/10/2014, 11:44:50 AM Ref :No :[protected]. Mobile num:[protected] But still i am not able make a single call. customer care number 150 is not connecting to the operator. Also the portal is the worst, always returns 404 error whenever tries to lodge a complaint. This is not the only fraud activity i faced during this month, there are lots of money deductions without intimation.Necessary ...
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B
Binoy Modak
from Delhi, Delhi
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Bill against dead telephone connection

Address:Kolkata, West Bengal

Since the first week of April 2014 my Telephone set is out of order. On 10th April I lodged a complaint (Docket no. [protected] dated 10.04.2014). Till now I tried several times to contact the local Exchange. On the middle of June 2014, I was able to contact the concern person (perhaps SDE,[protected], who assured to solve the problem shortly. Unfortunately noting happened to reconnect the dead telephone set. Still BSNL is sending bill...
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Address:Cuttack, Odisha

SIR, I AM NOT USING MY TELEPHONE/BROAD BAND SINCE 14TH SEPT 2014 AS I HAVE COME TO USA TO VISIT MY SON BUT TELEPHONE BILLS ARE COMING WITHOUT USING TELEPHONE AND BROAD BAND.MY HOUSE IS LOCKED AT CUTTACK.THEREFORE IT IS REQUESTED THAT NO BILLS SHOULD BE MADE IN MY NAME TILL I RETURN TO CUTTACK FROM USA ON 7TH JANUARY 2016. PLEASE CUT OFF MY TELEPHONE AND BROADBAND. DR DAMBARUDHAR PANDA CUSTOMER ID [protected] ACCT NO, [protected] ...
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G
grvit1
from Salem, Tamil Nadu
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More bill came than used

Address:Chennai, Tamil Nadu

My last month invoice was Rs.81, I paid Rs.100, Rs.19 more. I received Rs.466 invoice for the the month of Sept 2014. Now I want full details of my last month invoice. If I used then I am ready to pay if not then bill amount should be reduced. The bill details should be sent on my mail is as under- [protected]@gmail.com. Kindly do the needful in this regard. Thanks...
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A
Anand Rao G
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Restoration self dial facility

Address:Bangalore, Karnataka

I am using landline[protected] my problem is that my telephone was provided with the service of self dialing with code 161 and for communication purpose in my family from floor to floor

Off late when i lodged a complaint for telephone not working the facility has been withdrawn and the lineman says that the facility is with drawn - when enquired with the bsnl officials of the area, i was told that the facility is not withdrawn...
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S
successsendhil
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

requisition to make landline in order-reg

Address:Kanchipuram, Tamil Nadu

Respected Sir/Madam, We have made complaint of out-of-order odf landline[protected]. After some time even without conformation with the user the fault booked is messaged that the fault is resolved. Please make public to feel great o[censored]sing BSNL land line services. Complained Date Docket Num Resolved Date without solving [protected] [protected] [protected] [protected] [protected] Please justify as the phone services have...
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S
surinder007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service of gprs and very very poor response of customer care executive

Address:Samba, Jammu and Kashmir

On inserting new sim of bsnl postpaid service in sony z3 my gprs not worked inspite of all settings and contacted customer care on 19/10/14 again and again no sttings was provided to me and i was asked to send my mobile model code and send it again and again and it yielded no results inspite of calling customer care again and again on [protected] finally i called on same no on 9.55pm customer care executive mr joginder responded with very...
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V
vikyadav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network and communication problem

Address:Barabanki, Uttar Pradesh

mahodaya, mai aur meri puri family bsnl ka phone stemal karte hai lekin pichhale 10 dino se mobile me ya to tower hi nhi rahta aur agar rahta bhi hai to bhi na hi kahi phone lagta hai aur na hi kahi se aa pata hai. iske pichhe jo sabse bada karan hai wo hai yaha ke tower operator dwara ki ja rahi laprwahi aur tower se gayab rahna. sirf itna hi nhi yaha is kshetra me lage wi-max cnnection bhi isi wajah se band pade rahte hai. mahodaya...
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D
danish anis junior
from Unnao, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor and frustrating response by the working staff

Address:Kanpur, Uttar Pradesh

I am alia anis and ii am using broadband services with the No[protected] and my add is Maudaha, distt- hamirpur UP... this is really painful to tell you that a even after clearing all of my bills I am not able to get net services in my broadband and this is not a matter of one or two days in fact I am become sick and tired of it... in the whole month these services are okay for hardly one weak.. and when we complain about it thethen we...
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S
Sumathi Balakrishnan
from Aluva, Kerala
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Landline connection- disconnected

Address:Chennai, Tamil Nadu

My land-line connection number along with STD code is[protected], is not working. We have both broad band and land-line which got disconnected since 3 days before. Have made a complain day before yesterday but no response. Without Internet and land-line it is difficult to make a complain and then waiting for response for 2 days. Please make immediate response and solve this issue....
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C
cooldudeachyut
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband - Annoying Internet Connection

Address:Bijnor, Uttar Pradesh

My landline number along with STD code is[protected]. I have got a broadband connection along with it which was giving satisfactory service for past few years, but from about 2 months the internet connection is frequently going down and recovering in some time i.e. the internet runs fine for 5 minutes but suddenly it gets disabled for 10 minutes, whether the dsl indicator is blinking or not. It is very annoying as it has caused me to lose...
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Arun Kumar Singh Rathore
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unlawful delay in the matter

Address:Jaipur, Rajasthan

Dear Sir, I want to draw your kind attention on the way of working of BSNL Rajasthan.I have applied for a new landline phone connection on date 22.09.2014 in BSNL Vaishali Nagar, Jaipur exchange. I am residing in Vidyut Nagar, Jaipur which falls under Vaishali Nagar, Jaipur exchange. A demand note for Rs 500 /- was issued by BSNL deptt on the same day & I deposited Rs 500 (as demanded) on the same day i.e. on 22.09.2014. I am sorry...
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V
venkat_lekkala
from Noida, Uttar Pradesh
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LOST Mobile

Address:Bangalore, Karnataka

I have lost my mobile phone which has the BSNL Cellone prepaid connection. Request you to kindly deactive the SIM Card to avoid misuse of my mobile number. My Mobile No: [protected] Lost Mobile Model: Micromax Unite2 A106 Lost Mobile Area: Domlur Bridge Please Block the SIM Card. Best Regards, Venkateswarlu L...
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R
rajesh333
from Rampur, Himachal Pradesh
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hangama.com service activated .

Address:Mandi, Himachal Pradesh

sir, hangama..com bsnl service is activated on my no.[protected].so you are requested to please deactivated the service hangama.com immidiatly.because ihava paid 945/ ---for 3months regulerly.(315 rupees per months) thanks. DR.RAJESH SHARMA [protected]...
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R
RAKESH KUMAR ARZARE
from Delhi, Delhi
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ammount variation in land line bill month of july 2014

Address:Tehri Garhwal, Uttarakhand

account no [protected] invoice number [protected] dated[protected] land line no[protected] detail of bill recuring charge Rs 90+275 ussage chargesRs 637+249 total =Rs 365+906= 1271-356.57(discount) =1271+148.27(tax)=1062.70 actual corrected bill amount But ammount bill given by you showingRs 1347.90 you are requested to adjust exess ammount RS 285.20 paid by me, in nexr bill month of oct 2014 rakesh kumar arzare...
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