Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hi, My BSNL Number [protected] has expired validity on 22/nov/2014. I have balance RS.81 at that time. but BSNL took Rs.43 for extending the validity for a week without any information to me and no message has been given that amount is deducted.Today i recharged with RS.49 for a validity extension of six months. so i have been debited Rs.49+43 for extending the validity. When i enquired with the customer care their response was " if you wish you can change the network " and i cant able to argue with them regarding this. they also said the amount deducted will not be refunded. their response was also so lethargic and not responding to the queries correctly. Whom should i contact for getting amount refund? Thanks, Kathir

I purchase a tab (BSNL Penta T-Pad WS704D Calling Tablet with Key Board-SilverAmount) from Naaptol online shopping wide Invoice No. 846287/NH/0002138/201-2015 dated 27.09.2014. Product was supplied by Sethi Enterprises, 103/2 Sethi Niwas, Prabhat Road, Next to Old Karnataka School, Near IDBI Bank Customer to Rakesh Kumar Srivastava, H. No. II/4, Judge Colony, Civil Line, Sitapur, Uttar Pradesh, PIN-261001 (Purchaser). It was not used about a month. At the time o[censored]se, we could not operate due to slide unlocking function was not working. I call customer care and suggested to visit to service center. I have submitted the unused product to service center i.e. Globe Connexions & Services at Plot No. 23, 1st Floor, Nirman Vihar, Delhi-110092, and asked to pay a amount of Rs. 4000/- as touch and display is damaged. Although it is registered under warranty wide Reg. No.:PENTOFF00134996. I agreed to pay and submit the product to repair, Job Sheet Reference PENSER00124785 dated 28/10/2014. I visit to service center to collect it after repair on 24/11/2014 but it slide unlocking function was not working. At this time I was told by service center that it is a software problem and will be repaired. It reflects that problem was not related to parts replaced against amount asked to pay. I was feeling cheated by service center. I asked to service center to return my product un-repaired with same condition as it was submitted. But product was returned to me without display and touch screen. Now it is just a scrap for me. Photo of the same is attached for your reference. Can you please help us on this matter or I have to approach to consumer court. Please suggest. Thanking you. Rajesh Srivastava Mobile:[protected] e-mail:rks.[protected]@gmail.com

Sir, I bought a micro sim for a new number in Veepee system, no 3, GST rd, Chengalpet, 603001 on 17th Nov 2014.They activated for normal sim.I put my microsim in m y smart phone but it was not activated.I enquired them, they told me by misstake they entired and activated for normal sim.When I asked for my microsim activation they using disrespect words and they say "do whatever you can do and afterall you are a lady" and they threaten me.Finally I approached bsnl chengalpet and get new micro sim after a week.IS THIS THE RIGHT WAY YOU TREAT YOUR COSTOMERS???

Hello SIr, I have booked the Bsnl Connection (Telephone + Brondband). I have deposited the Documents and Registration Fees on 17 nov 2014 . but still i do not get connection, Please do the Needful action against Bsnl. so i can get connection on time. My Id : RJJAI[protected] Thanks SANDEEP BARALA

I had been applied for New Broad Band connection in City Chowk area of Aurangabad M.S 12 days before, so far no response from BSNL ofice, except one call of "Mr Kanade Mukund Vithalrao" for verification of my application. My application Lead Number for Correspondence is MHAUR[protected]. Although there are many Broad Band users enjoying BSNL service in my area & I am also the Land Line user of BSNL for many years.

After inserting of my sim also it is showing like this No SIM card in phone please insert the sim card. Only emergency calls only my BSNL number is showing like this can you please help how to resolve this problem. my number is [protected]. please help facing lot of problem

Im using BSNL board band .if it comes for a repair none of the lineman will attend in our area. And im using data plan o[censored]nlimited 800rs. minimum bandwidth must be 512 kbps but they wont provide 128 kbps too. if no proper reation is taken soon i ll take this to next level. BSNL will face serious problems

I am sending this mail to inform you about the poor service provided to me by the anchal bsnl exchange officials. My phone is dead for the last 2 months. I have made the complaint by directly going to the exchange for 2-3 times, at the time of booking the complaint they told me the error will be rectified within 3 days but till now there is no response from their part. If the situation is prevailing i will be opting for some other remedies hope you got what i meant. So please take some action for my issue. My faulty telephone number is:[protected].

Dear Sir, Please put my phone no.[protected] in Full Do Not Disturb Registry. I tried to do it through 1909, she advised to go to 1500 but nothing happened. Thank you, Basudev Datta 2/1 A Pankaj Mullick Sarani, Kolkata 700 019.

Dear Sir, At Khallikote railway station no. :- [protected] is not working since 10/2012 or before, I am many times complaint to JE khallikote exchange for this matter but he is not respond to me. So that case we have many problem face to public. So, We request you to solve this problem as soon as possible. Regards, Station master Khallikote railway station.

Respected sir, I buy a new SIM card 3days ago..Still my SIM is not activated.My proof identity also sumitted to local dealers (Salem tamilnadu)..Kindly activate my SIM as soon as possible. My sim number:[protected]

This is GIRIRAJ from Chennai using[protected]. Its a post paid connection and owning it for the past mthree years. Recently without my request or my consent the cellone department has disconnected my connection. kindly request you to take this issue to be rectified pls. Regards. My another contact number is[protected] .

Some lady called my Land line posing as a BSNL Executive and presented that BSNL is offering some blah-blah service which provides Video, Audio and Games with great speed. She also told that the Service is charged on a day-to-day basis. She asked for email ID and immediately sent a password for the service. Doubting something fishy I called their toll free number and asked to deactivate the service. They replied that I should login atleast once to have the service deactivated. Upon logging in I found that they have subscribed me under multiple plans without me being aware or of my consent. This is a tricky ploy employed by these gang and I'm pretty sure BSNL officials are involved and rewarded in this scam. I'm posting this just for the people to be aware on this scam.

Respected Sir/Madam, Im Patil Harishchndra Vasudev My mob No. [protected] form Shirpur Dist- Dhule 425405. I have done on line recharge of Rs.108 but unsuccessful Transaction on 01/11/14. so I request again and again in the bsnl costumer care with reference no.[protected]but they did not satisfy answer to me and didn't return my charges. bsnl Exacatives Name Is 1) M/s. Puja 2) M/s Reshma 3) Gopal 4) Priyaka and Senior Exacative 1. M/s Janki 2. Manish 3. Manisha So please reversal my charges Imagiatly.

my name is thangaraj my mobile is missing saturday nite place my house[protected] my nobile iemi number [protected] & [protected] 16gb memory card dual sim card airtel & bsnl simcard blocked my mobile order web site flipkart order id 0D[protected] seller ws retail order date[protected] pls help me sir any contact no [protected] & [protected]

BSNL Hungama services customer care people called my wife in September and tried to get the Hungama services activated. She clearly explained them she does not know and cant give nod for activation and they need to speak with me for services to be added. Inspite of that HUNGAMA representative somehow activated services by wrongly reporting that user has accepted for activation. When contacted hungama team they are saying they cannot do anything regarding reimbursement and telling what is recorded in their system which was falsely represented by their customer who called my wife. They are also saying that they will not do it.

1)
[protected]; Bill Number:[protected] dated 06/10/2014; Unauthorized Hungama amount billed: Rs. 150.37 + Service taxes

2)
[protected]; Bill Number:[protected] dated 06/11/2014; Unauthorized Hungama amount billed: Rs. 347/- + Service taxes


Request you to arrange to revert these charges immediately and adjust my bills accordingly for the total of Rs. 558.81/- towards excess billing done by BSNL in Oct 2014 bill and Nov 2014 bill without my authorization. I deactivated all the 3 services yesterday i.e on 13/11/2014 on hungama website after speaking with a BSNL customer care representative. So you also make sure that I am not billed in the next bill of December for these services from Nov 1 to Nov 13 apart from providing full reimbursement for the past 2 bills charged amount in December bill including services taxes to the extent of Rs. 558.81/-

Please note if you cannot arrange for reimbursing Rs. 558.81/- in December 2014 bill and also make sure I am not charged for the period 1/11/2014 to 13/11/2014, I will not pay the current and future outstanding dues

I had received message which read "Recharge with Rs.211 and get Rs.125 talktime plus 1GB highspeed 3G date with validity of 21 days. Accordingly I recharged with Rs. 211/- on 12/11/2014 at 10:13 hrs under reference No.[protected] which was successful but I have received only 1GB data with validity of 21 days and not the talk time. I tried to contact on No.1503 on several occasions but no satisfactory reply has been received. I am therefore compelled to register the complaint through this channel. Pl do the needful and elucidate.

Deactivate hungama service. Deactivate hungama service. i didnot use hungama service.but it billed in my monthly usage.so please deactive this service immedietly and refund for last three monthly payment RS 1041 my landline no:[protected]. my ac no:[protected] address: Jeeva rathinam chellathai, 5/1085, ngo colony, sankarankovil- 627756

Sir, I beg to say that a servies activated on my landlnine no. [protected]. Please deactivate this servies. thankyou

I am facing issue in my broadband connection since last 40 to 50 days (after they tried to update their connection via fiber optics but failed). I have registered complaint again it many times. From last three week on every Saturday, I spend around 4 to 5 hours to talk with customer executives but all are asking me to request to other number. I tried to call on 198, 1970, 1500,[protected]. Even contacted to Mr. J C Rana, SDOP sitting at Narol BSNL Office. He told me to connect to Mr. Shaikh sitting at Vatava BSNL office. Both told me that we are not responsible to server your request and they pointing to each other. So i finally decided to reg. my complaint on Cosnumer complaint. I hope you will help me to resolve my issue. My last two complaints' (registered on 1500) reference numbers are [protected] & [protected]