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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Jul 23, 2026
Complaints 10607
Resolved
944
Unresolved
9663
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 16

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D
divya dwivedi
from Gurgaon, Haryana
Feb 7, 2018
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call me urgent

My name is divya dwivedi, please send me this courier, contact me in my mail divya. Dhar. [protected]@gmail.com, [protected]@deloitte.com urgently.
—
. Location details date time *
Waybill no : [protected]
Gurgaon c w undelivered shipment held at location 06-feb-2018 10:36
Gurgaon c w need department name/extention number 05-feb-2018 11:59
Gurgaon c w shipment out for delivery 05-feb-2018 10:46br...
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S
Shiv2018
from Lucknow, Uttar Pradesh
Jan 19, 2018
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my courier is delivered yet and they are saying delivery attempted premises closed.

My courier is delivered yet and they are saying delivery attemped premises closed.
Why.
Please look into this matter and deliver my important documents as soon as possible.

Airway bill no. [protected]

I have waiting for my courier.
Please deliver it to me as soon as possible.

I also want to go somewhere after 24 jan 2018

Please deliver it now.

Airway...
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D
devendra gole
Jan 15, 2018
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passport delivery

Address: Pune, Maharashtra, 411005

Hi,
My passport was not handed over to me personally when i reached blue dart kothrud office nor it was delivered on time inspite of pleading it for urgency. I had international travel to italy 15-jan-2018 evening at 9.15 pm from mumbai. I was not given passport at blue dart kothrud office but promised that it will be delivered at 12.30 pm which was surprisingly not.
Due to blue dart kothrud team bizzare service, i needed to...
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P
pradg90
from Chennai, Tamil Nadu
Jan 9, 2018
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package stuck in "undelivered shipment held at location" for more than a week

My package is stuck in "undelivered shipment held at location" for more than a week. The reason stated for the same is "consignee's address unlocatable/landmark needed". Ideally if the delivery person is not able to find the exact location of the address, then he should contact me in my number. But in this case i haven't got a single call from bluedart. I have sent emails to bluedart customer service on this, they just revert back saying...
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F
fatimaonhere
from Vikasnagar, Uttarakhand
Jan 5, 2018
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fake update: no such consignee at the given address

What the hell do they mean by updating the status to ‘no such consignee available at the given address’?
For one thing, that i am not available at the given address is ridiculous and laughable.
For another, even if i should be unavailable at the given address, is it not their duty to ring me and confirm that i am not there?
I am thoroughly disappointed in bluedart for clearly faking the update.
I demand...
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A
avirall
from Mundi, Madhya Pradesh
Jan 2, 2018
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parcel delivered to wrong person & wrong place even other state

Address: Chhatarpur, Madhya Pradesh, 471201

My waybill no - [protected].
My an important document is delivered to wrong person in other state.
Even i called to customer care they your complaint resolved within 24 hrs but still i don't where is my that parcel.
They delivered my document on 25th december 2017 at diffrent location.
That document is my personal document how can blue dart delivered someone's important parcel in wrong address even in different...
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L
[email protected]
from Sitapur, Uttar Pradesh
Dec 27, 2017
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courier not received till 27th

Address: Allahabad, Uttar Pradesh, 211011

Hi,
I am heading to consumer forum as the courier was not delivered at my home address within designated timeline.

As the courier was sent by government body now the government will take necessary actions in my behalf.

On 26th dec 2017 i got a call from bluedart that my courier wouldn't be delivered as they have no delivery boy to deliver the packet. So they will try it next day for sure but no call...
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D
DHANAKUMAR.S
from Chennai, Tamil Nadu
Dec 9, 2017
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delivery service charge for passport after us visa stamping

Address: 624302

While applying for us visa stamping i already paid the charges for my querier delivery of my passport and my wife's passport along visa processing fee.
After visa stamping, the passports were delivered to my home. However during the delivery i have been asked to pay rs.500 as delivery service

The above delivery charges were never documented. Why additional delivery service charges were made?...
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S
Somnath Dasgupta
from Kolkata, West Bengal
Dec 8, 2017
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ejr service center kolkata

Address: Kolkata, West Bengal, 700024

Respected sir
Your services is not satisfactory at all. Ejr service center kolkata newalipore usually dnt try to find the location even they don't call me to find my place and simply return the important goods.. They did not even bother to pick my phone after calling several time...
In this updated age if a currier service fails to locate a simple address where all other currier services has find that...
Its very unfortunate...
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D
debashish.dassharma
from Bankura, West Bengal
Dec 2, 2017
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delay in delivery resulting in a negative impact

Waybill no : [protected]
Pickup date 30 november 2017
From sriperumbudur
To kolkata
Status delivery delayed
Expected date of delivery 01 december 2017
Status and scans
Location details date time *
Waybill no : [protected]
Ccu bda warehouse delivery delayed 01-dec-2017 20:00
Ccu bda warehouse shipment out for delivery 01-dec-2017 14:15
Ccu bda warehouse...
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A
Aditya Potharaju
from Bengaluru, Karnataka
Nov 14, 2017
Resolved
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blue dart courier not received

Address: 560093
Website: www.bluedart.com/servlet/RoutingServlet

Waybill no : [protected]

Blr apx/sfc pud centre prohibited area-entry restricted for delivery 13-nov-2017 19:00

I haven't received the bluedart courier yet and it shows the status as prohibited area-entry restricted for delivery.

I was not contacted through sms or email. Can this issue be resolved immediately....
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J
jabin jose
from Mysore, Karnataka
Oct 5, 2017
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not delivering the product to the address

Address: Kottayam, Kerala, 686602

I have been using bluedart services for a long time now, usually during purchases from online shopping sites like amazon.in.
It is extremely disappointing to inform that bluedart centre at ettumanoor
Address - bluedart express ltd,
C/o thiruettumanoorappan logistics,
Gr floor, vettoor building 7/950c,
Opposite sbi, ettumanoor 686631
Is refusing to deliver the package at the prescribed address...
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G
Ginu S
from Bengaluru, Karnataka
Oct 4, 2017
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delivery address change

Address: Bangalore, Karnataka, 560066

My shipment id is [protected]. I need to change the delivery address. Because i relocated from that delivery address. But i need that package. I cant able to come there and picked it up. Please help me out to send the package on below address, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in advance,

Ibm global business services, ibm india pvt. Ltdbr...
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A
AVINASH RAIKWAR
from Nagram, Uttar Pradesh
Oct 4, 2017
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way bill no - 15133351671, not able to understand status of my consignment!

Website: www.bluedart.com

I sent this package on 28th of september 2017, the status as of right now is "clubbed canvas bag scan"
I am not able to understand meaning of this status!
The package was to be delivered by 3rd of oct but it's still under process.
I'm very annoyed by this kind of service!
It's an important and valuable package please deliver it asap!...
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A
Amit Velkar
from Pune, Maharashtra
Oct 3, 2017
Resolved
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undelivered shipment held at location - waybill no : 34584094543

I was expecting my courier at pune from standard chartered bank on 28-sep-2017 but status was showing "consignee's address incomplete/landmark needed";
I have already provided detailed address but the status was repeated 5 times till 02-oct-2017 & now on 03-oct-2017 status is showing "undelivered shipment held at location" i tried to contact on customer care for pune hub [protected] but it continuously saying "sorry the network in...
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K
kusammanavar basavaraj
from Ichchapuram, Andhra Pradesh
Sep 28, 2017
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change of the delivery address

Address: 560079

Dear sir /madam

The yes bank send the courier of awb number [protected] to me to the official address
Due to holidays office are to closed due to that send the courier to the home adress below what i mentioned.
I want it to be redirected it to my home adress
Mr. Kusammanavar basavaraj.
# 540 r first floor 1st b cross 3rd stage 4th
Block basaveshwaranagar
Bengaluru 79 karnataka - 560079br...
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V
vishesh patodia
from Bengaluru, Karnataka
Aug 23, 2017
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tax invoice not issued on food parcels

Address: Bangalore, Karnataka, 560021

We are receiving parcel from blue dart express ltd. On freight on delivery (Fod) basis but in spite of repeated complains and reminders the delivery boys are not issuing proper tax invoice at the time of delivery but instead they get the freight charges breakup in a plain white sheet (Attached photo) based on which they are demanding for payments and if we deny to make payments without proper tax invoice they do not deliver the parcel. We...
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N
Neeraj Sau
from Hyderabad, Telangana
Aug 10, 2017
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address unlocatable/landmark needed

Address: 560064

Dear sir/mam,
Standar Chartered BANK has sent me a courier having consignment number - [protected]
it has been despatched by Despatch team
to Yelanaka, but from 2 days your guy is not able to deliver the courier. My first question if he is not able to find the address so why that guy is not contacting me in my phone number. Please call me on registered number with the consignment number - [protected]. If that is possible...
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G
Gowtham carmel
from Bengaluru, Karnataka
Aug 9, 2017
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non delivery of courier - bangalore

Address: 560076

Hi i received a call from the blue dart courier service man to deliver my axis bank credit card. The mobile number of the person is follwing [protected], i told him the way to reach my residential address, he asked me to come and pick up the courier to a particular location. As i was in office i couldnt able to go and pick that up. He denied delivering the courier to my home.

Courier # [protected]....
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S
shivam1623
from Pune, Maharashtra
Aug 9, 2017
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hdfc credit card not received

Address: Aurangabad, Maharashtra, 431001

Myself shivam sharma from aurangabad maharashtra. I was expecting to receive my credit card yesterday. Blue dart courier guy called me and i told him that i am not present at home and you can come, check my id and deliver my card to me at my office (Which is very nearby to home) or wait there for few minutes i will come to home to collect my card, he refused to wait and agreed to deliver my card to me at office somewhere around 3 pm. I was...
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