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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Nov 17, 2025
Complaints 10547
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942
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 16

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O
owais416
from Hyderabad, Telangana
May 21, 2023
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I applied for Axis Bank Credit Card which was couriered through Bluedart Courier Services vide AWB# [protected] which was to be delivered to me by 13th of May. Till 19th of May my card was kept in at the main hub of Hyderabad and on 20th of May in evening I got SMS that Bluedart attempted delivery and i was not present at the delivery address. This was a lie as I was available at my mailing address and my phone was switched on the whole day.

I waited for 2 weeks to get my delivered but in the end, Bluedart cheated me and Axis bank by not delivering the card citing fake reason that i was not available at the delivery address but in reality they never reached my address nor contacted me so i kindly request concerned authorities to check the malpractice of bluedart courier services hyderabad branch
Blue Dart Express customer support has been notified about the posted complaint.
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    Subash priyan
    from Chennai, Tamil Nadu
    May 21, 2023
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    Actually IDFC BANK send card for my wife via bluedart courier.I’m checking the online tracking it showing that consignee address is incorrect, and i received at the time of 12:40 pm.I’m not received any phone call at your end. I have not received my parcel yet .So pls do some useful for me.. Thank you . Parcel Photo is attached with below...

    Name : Thenepalli prasanna
    Ph no: [protected]/[protected]
    Address: No. 23/15, 2nd floor, 3rd street, vijayaragavapuram, saligramam, chennai- 600093.
    Kindly do the needfull. Thank you.
    +1 photos
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      R
      RajasekaranMR
      from Chennai, Tamil Nadu
      May 17, 2023
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      I used same address for receive parcels for past eight years but I did not have any address or pincode incorrect issue. but this time Blue dart statuses meant "Consignee'S Address Incomplete/Incorrect ". How it would be incorrect? why faking status? Delivery agent why not called me before update status?????
      Blue Dart Express customer support has been notified about the posted complaint.
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        V
        Vaidehi Mehta
        May 17, 2023
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        I ordered truekind comfort wireless bras of rs.999 but I received wrong cotton bras of wrong size. I want to return this item and want my money back
        Blue Dart Express customer support has been notified about the posted complaint.
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          V
          Vishal85dahiya
          May 17, 2023
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          Address: Proconnect supply chain No.40, NDR Warehouse, Pudukuppam Village,

          Dear Team,
          My courier booked on dt.08.05.2023 and delivery date is 13.05.2023 to 15.05.2023, but the courier has not delivered. After i have checked by courier number status not delivered due incomplete address. Your delivery boy came to my address but was not given to my courier after I discussed with her courier handover to the Security Guard. But not given my courier and undelivered status showing incomplete address.
          Address:- Plot no.209, JP Place, Kamkakoti Nagar, Opp. SMP Nagarmain road, Vanianchatiram, Chennai - 600052Contact No. [protected]
          Courier No. [protected]
          RegardsVishal Kumar[protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            S
            Shaik kaif
            May 16, 2023
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            I ordered boult audio x45 headphones on 9th May 2023 and the order was supposed to get delivered on 11th May 2023 but I haven't received it till today and it is saying consignee out of station/consignee refused to recieve order but why should I refuse to receive my order as I highly need it and yesterday it was shown like order was cancelled by you when I didn't even thought about cancelling my order wont the delivery persons have recharge in their mobile they can atleast call once please resolve this issue and work so that future customers don't have to face these type of issues next worst experience I ever faced in my life next time I'll order it from amazon or flipkart but eo t ever be dependent on this bluedart
            +1 photos
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              P
              Parvathy Dileep
              from Ernakulam, Kerala
              May 15, 2023
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              Dear sir the courier boy has not deliver courier in my home, i didn't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply,
              Blue Dart Express customer support has been notified about the posted complaint.
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                M
                Mrs. Moiz
                from Hyderabad, Telangana
                May 13, 2023
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                My shipment with reference numbers E[protected] and E[protected]. I stay in hyderabad. These are my very important documents that I need within two to three days. The status on bluedart shows it has been delivered in Mumbai.
                Please, kindly check into this matter and resolve my issue as soon as possible.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  V
                  Venuofficial
                  May 12, 2023
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                  Resolved

                  Address: PORUR(PLI)
                  Website: bluedart.com

                  Respected sir/madam,

                  I have not got any call from the currier guy regarding delivery of my package. But they have updated the status as consignee not available, but whole day i was present at the given location. Even i called to the number provided in sms o the blue dart team. But they have not responded properly amd asked me to wait. This is very unprofessional behavior of the blue dart team. Please improve ur service and get me my package asap. The customers has to suffer a lot because of this kind of attention.
                  Tracking no - [protected]
                  +1 photos
                  May 14, 2023
                  Complaint marked as Resolved 
                  The complainant was not resolved through consumer complaints website, I picked up my parcel my self. Worst service by blue dart. I think this problem never end, no care by blue dart team... 👎👎👎👎
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    S
                    Sashanka203
                    May 11, 2023
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                    I ordered one product one shopping site, it supposed to deliver via bluedart awb no [protected], no body called me for delivery, now it's showing Consignee Refused To Accept, what a frustrating behavior, how can you auto reject it with my consent, i saw it came to nearest hub from 2 days ago.. Very bad service
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      P
                      Playnow
                      May 9, 2023
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                      For some reson they are refusing to deliver me my parcel.
                      First they told me it's from there side.
                      Then try told me the sender didn't game them precise location so they didn't deliver and didn't even call me. I've to call customer care then only I get to know this.
                      After that now they are saying consignee refuse to accept.

                      Please someone help me with this. I really need that parcel ASAP.
                      +1 photos
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                        S
                        S.P. Bhushan
                        May 9, 2023
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                        Showing not ready to exchange without even contacting me

                        Address: Lucknow Indiranagar U.P.

                        Address:
                        Lucknow, Indiranagar Sector 19, U.P.

                        Hi,
                        My Shipment was arrived to Lucknow Blue Dart hub, Lucknow Service Centre on May 08th 2023. Tracking status showed as out for delivery on May 8th 2023. But no one contacted me from blue dart courier.. I tried to contact them to get the details but no one picked up my calls. I didn't receive any calls from delivery person But in the middle of the night 22:23 they...
                        +1 photos
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                        D
                        [email protected]
                        May 7, 2023
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                        Address: విశాఖపట్నం

                        While applying for us visa stamping i already paid the charges for my querier delivery of my passport and my wife's passport along visa processing fee.
                        After visa stamping, the passports were delivered to my home. However during the delivery i have been asked to pay rs.650 each as delivery service and got collected by delivery person through phonepay.

                        The above delivery charges were never documented. Why additional delivery service charges were made? Is it correct ?
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Singh Atul Aditya
                          from Kolkata, West Bengal
                          May 6, 2023
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                          Address: 224, Chhapna, Patherghata, Near Blinkit Store, Kolkata, West Bengal, 700135

                          My Blue dart package was supposed to be delivered on 4th May 2023. I was out of station and couldn't accept the package. The second delivery attempt was made on 5th May and I was still not at my place. I requested the delivery person to come on 6th May as I would be present by then.

                          He straight forward denied my request with an argument that my package would be returned to destination if I don't receive it today.
                          He was extremely rude and arrogant.

                          As far as I know there are 3 attempts made by BlueDart before returning the package. So, my request was valid.

                          I would like an apology from the BlueDart employee and would like him to deliver my parcel to my place.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            P
                            Poorvs
                            May 5, 2023
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                            I have not got any call from the currier guy regarding delivery of my package. But they have updated the status as consignee not available, but whole day I was present at the given location. They have not provided me with the number of the delivery guy either. This is very unprofessional behavior of the blue dart team. Please improve your service and get me my package asap.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              N
                              Naga Patton
                              May 4, 2023
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                              Hello sir my name is Albert Patton I have been send a parcel from induslind bank but due to delay for weeks my parcel have been send to them . sir with due respect can you re issue my order it contain information documents. From bank my Awb no is [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                Poorvs
                                May 3, 2023
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                                The delivery status of waybill number [protected] says that consignee refused to accept it, whereas I did not recieve any delivery that day and did not get any call from delivery partner of bluedart. Inspite of sending mails, I've not been given a solution or my product.
                                +1 photos
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                                  M
                                  Mohammed Shahid Chini
                                  May 2, 2023
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                                  Address: No 135/3, Thanisandra Main Road, Nagavara, Bangalore 560045

                                  Its been almost a week, i am to be recieved two couriers bearing details :
                                  NAME : Mohammed Shahid Chini

                                  ADDRESS : GN COMMERCIALS, 16, 16/1, KUSHAL NAGAR MAIN ROAD, KG HALLI, BANGALORE 560045

                                  PHONE : [protected] / [protected]

                                  AWB NO :
                                  1) [protected]

                                  2) [protected]

                                  The only update iam getting is,
                                  Out for delivery
                                  Customer refused delivery

                                  Iam sick and tired of blue dart express and their customer care.
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    N
                                    Nduda
                                    from Mumbai, Maharashtra
                                    Apr 29, 2023
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                                    Address: Mumbai

                                    Please create awareness about your company policy for verification . Today your delivery person refused to hand over a credit card of my son who was at work even after giving him the OTP received on my sons mobile. He insisted on my ID proof & when I gave him my PAN card he noted down my PAN no. Of what use is the OPT & also why should a customer give ID numbers to courier delivery individuals. Is this your company policy or is it done at an individual level. Please clarify or rectify the flawed policy.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Nitish Kalkal
                                      Apr 28, 2023
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                                      I was supposed to have my pakage in 27th of April but The Delivery guy contacted me once and told me that He is coming but never came, after half an hour I received a notification about how I was not available so I didn't get my package but with that message I got a link to reschedule my Delivery so at that point I was still not much angry but well to my suprise that link is dead. I thought that maybe on the official BlueDart site Iight be able reschedule and there was option for it but when I enter my Phone number of Rescheduling I always receive the error that you are not using the Number assigned to the waybill Number which I am sure is very wrong because I am using the right Phone number.
                                      Please look into this case
                                      Waybill no. - [protected]
                                      Phone no. - [protected]
                                      Refrence no. - E[protected]
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