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Blue Dart Express Complaints & Reviews

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Updated: Oct 27, 2026
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 16

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G
Gits Raj
from Kollam, Kerala
May 3, 2018
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change of number and address

Address: Ernakulam, Kerala, 686661

Hello,
My awb no. [protected]. I need to change the delivery address from bangalore to. Ernakulam, kerala. Because i wont be available in that delivery address till 20th may. But i need that package. I wont be able to come there and pick it up. Please help me out to send the package to my home address in kerala, since the package is ready for delievery. Please take it as high priority and reschedule this to below address. Thanks in...
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G
Gops Gokulam
from Adur, Kerala
Apr 27, 2018
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wrong message that consumer refused the consignment

I have paid online for aiwa 40 pieces multipurpose combination tool box and i got a telephone message at 11.30 am on 27-4-18 by bluedart to receive the consignment at their office at mavelikkara. I was on work at my office around 6 km away and i agreed to pick the parcel at around 5 p. M at mavelikkara bluedart office. But around 2.41 pm i got a message that the thing was refused my me. I didnt refuse the thing to any body by phone or in...
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K
king05raja
from Delhi, Delhi
Apr 5, 2018
Mar 14, 2026
This thread was updated on Mar 14, 2026
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shipment delivery address change

Address: Chennai, Tamil Nadu
Website: WWW.JSRINFRAA.COM

Dear sir,

My axis bank debit card shipment tracking no. Awb#[protected] is return due to i'm not available in mentioned delivery address. Please delivered the above shipment no.in my office address. Kindly below address for your delivery purpose.
Address:
Jsr infra developers pvt ltd,
No.47 & 49, 3rd floor,
Vbc solitaire building,
Bazullah road,
T. Nagar, chennai - 600 017
Mob:...
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F
fkqazi
from Bengaluru, Karnataka
Apr 4, 2018
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wrong pin, code shipment redirected on same awb

Address: 560027

Called bluedart. Shipment in jayanagar office wgich is just 3-4 km from my house. They say delivery will be done tomorrow. What a joke. This shipment came all the way from mumbai in less than 24 hours and now it will sit in their office till next day. These guys are a bunch of liars. All courier companies are the same. Bluedart is no better. They just charge a lot more.

Take my advice and avoid spending money on them...
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57 other people found this review helpful
57 found this helpful
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S
shiva rakesh
from Hyderabad, Telangana
Mar 30, 2018
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Worst delivery service

Address: 509002
Website: www.bluedart.com

Worst delivery service by bluedart

I am from mahabubnagar 509002. I think this pin code is serviceable by bluedart courier team in mahabubnagar...

I am writing this because i am very unhappy with your waste courier service..

Problem is i purchased a products in amazon.. My bad amazon people gave this order to the waste service bluedart...

I have to receive the parcel but today...
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11 found this helpful
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P
Pradeep Sambandam
from Bengaluru, Karnataka
Mar 30, 2018
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customer care number not working

This number[protected] always says it's not connectable...

This number +[protected] is always busy.

I have not received my shipment yet. This shipment was done through a seller from ebay on a purchase. He is also not responding. The parcel is from indore to coimbatore. Blue dart's tracking link shows the same status for the past four days, that is it is in bhiwandi hub since march 27th....
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F
Franklin.Glad
from Chennai, Tamil Nadu
Mar 13, 2018
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delivered to someone else

I have ordered an earphone from headphone zone. And i have paid via internet banking. The delivery status is received but i haven't received my delivery still and i gave them two phone numbers.. They dint even make a single call. And when i called bluedart ulsoor branch.. They dint even pick my call. I want my delivery by today and u want u to take severe action on those branch guys...
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C
Col Mishra
from Parlakimidi, Andhra Pradesh
Mar 8, 2018
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consignment not delivered even reached location a week back

Address: Khordha, Odisha, 751019

The consignment has arrived at Bhubaneswar on 03 Mar but not yet delivered. No official number can be accessed. I feel it is very poor standard of service, that a small packet cannot be delivered after a week of arriving in location where the city is 10 Km in length and 4 Km wide. False notes posted as "out on delivery" etc. Totally unacceptable standards. I have sent eMail but still no action. Can the CEO intervene please? Details of consignment...
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70 found this helpful
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R
rass raj
from Chennai, Tamil Nadu
Feb 28, 2018
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courier not delivered for 7 days - bluedart

Address: Chennai, Tamil Nadu, 600092

Dear sir,

I am suppose to receive a cheque from sbi bank on 23 of february, but till not i have not received. When i checked in the net it say the courier is in chennai for 4 days.

I called customer care they gave me irresponsible answer.

Please find below the details

Trackdart ™ - tracking details

Status updates on your shipments are provided below. For feedback...
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A
Arjit Vivek
from Allahabad, Uttar Pradesh
Feb 16, 2018
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order not delivered yet .

Website: www.consumercomplaints.in

Maine 11 feb ko headphone paytm mall app pe order kiye, to estimated delivery date thi 15 . par abhi tak order nahi aaya . kitna rulaoge blue dart team staff.
waybill no. [protected]
call reference number 52448516
blue dart team lagta hai mera product muje nahi degi . agar meri ye baat aap tak pahucti hai to blue dart lucknow walo se boliye ki mera product muje de de. plz.

thankyou.
arjit vivek....
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R
ReddyWarier
from Bengaluru, Karnataka
Feb 13, 2018
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shipment redirected on same awb - dirty game

Address: 560068
Website: www.bluedart.com

Hi,
Reference no: [protected]..

U know what blue dart people did they kept parcel in their peenya office for 2 days and simply re-directed the order.. I think they are doing same thing for many orders, because till now no other delivery service was unsuccessful, even an illiterate can delivery parcel to that address.. Not even once they have called me regarding concerned order.. Fun fact : their customer number is:1860...
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140 other people found this review helpful
140 found this helpful
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D
divya dwivedi
from Gurgaon, Haryana
Feb 7, 2018
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call me urgent

My name is divya dwivedi, please send me this courier, contact me in my mail divya. Dhar. [protected]@gmail.com, [protected]@deloitte.com urgently.
—
. Location details date time *
Waybill no : [protected]
Gurgaon c w undelivered shipment held at location 06-feb-2018 10:36
Gurgaon c w need department name/extention number 05-feb-2018 11:59
Gurgaon c w shipment out for delivery 05-feb-2018 10:46br...
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S
Shiv2018
from Lucknow, Uttar Pradesh
Jan 19, 2018
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my courier is delivered yet and they are saying delivery attempted premises closed.

My courier is delivered yet and they are saying delivery attemped premises closed.
Why.
Please look into this matter and deliver my important documents as soon as possible.

Airway bill no. [protected]

I have waiting for my courier.
Please deliver it to me as soon as possible.

I also want to go somewhere after 24 jan 2018

Please deliver it now.

Airway...
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D
devendra gole
Jan 15, 2018
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passport delivery

Address: Pune, Maharashtra, 411005

Hi,
My passport was not handed over to me personally when i reached blue dart kothrud office nor it was delivered on time inspite of pleading it for urgency. I had international travel to italy 15-jan-2018 evening at 9.15 pm from mumbai. I was not given passport at blue dart kothrud office but promised that it will be delivered at 12.30 pm which was surprisingly not.
Due to blue dart kothrud team bizzare service, i needed to...
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P
pradg90
from Chennai, Tamil Nadu
Jan 9, 2018
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package stuck in "undelivered shipment held at location" for more than a week

My package is stuck in "undelivered shipment held at location" for more than a week. The reason stated for the same is "consignee's address unlocatable/landmark needed". Ideally if the delivery person is not able to find the exact location of the address, then he should contact me in my number. But in this case i haven't got a single call from bluedart. I have sent emails to bluedart customer service on this, they just revert back saying...
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F
fatimaonhere
from Vikasnagar, Uttarakhand
Jan 5, 2018
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fake update: no such consignee at the given address

What the hell do they mean by updating the status to ‘no such consignee available at the given address’?
For one thing, that i am not available at the given address is ridiculous and laughable.
For another, even if i should be unavailable at the given address, is it not their duty to ring me and confirm that i am not there?
I am thoroughly disappointed in bluedart for clearly faking the update.
I demand...
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A
avirall
from Mundi, Madhya Pradesh
Jan 2, 2018
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parcel delivered to wrong person & wrong place even other state

Address: Chhatarpur, Madhya Pradesh, 471201

My waybill no - [protected].
My an important document is delivered to wrong person in other state.
Even i called to customer care they your complaint resolved within 24 hrs but still i don't where is my that parcel.
They delivered my document on 25th december 2017 at diffrent location.
That document is my personal document how can blue dart delivered someone's important parcel in wrong address even in different...
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5 other people found this review helpful
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L
[email protected]
from Sitapur, Uttar Pradesh
Dec 27, 2017
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courier not received till 27th

Address: Allahabad, Uttar Pradesh, 211011

Hi,
I am heading to consumer forum as the courier was not delivered at my home address within designated timeline.

As the courier was sent by government body now the government will take necessary actions in my behalf.

On 26th dec 2017 i got a call from bluedart that my courier wouldn't be delivered as they have no delivery boy to deliver the packet. So they will try it next day for sure but no call...
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D
DHANAKUMAR.S
from Chennai, Tamil Nadu
Dec 9, 2017
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delivery service charge for passport after us visa stamping

Address: 624302

While applying for us visa stamping i already paid the charges for my querier delivery of my passport and my wife's passport along visa processing fee.
After visa stamping, the passports were delivered to my home. However during the delivery i have been asked to pay rs.500 as delivery service

The above delivery charges were never documented. Why additional delivery service charges were made?...
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S
Somnath Dasgupta
from Kolkata, West Bengal
Dec 8, 2017
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ejr service center kolkata

Address: Kolkata, West Bengal, 700024

Respected sir
Your services is not satisfactory at all. Ejr service center kolkata newalipore usually dnt try to find the location even they don't call me to find my place and simply return the important goods.. They did not even bother to pick my phone after calling several time...
In this updated age if a currier service fails to locate a simple address where all other currier services has find that...
Its very unfortunate...
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