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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
Complaints 10559
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942
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 18

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8
8289821562uday
Apr 21, 2023
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Sir I'm uday bhan singh and my docket no is [protected], my iron box and baby bycycle and mirror has been broken. please help me sir.i request to you solve my problems, my iron box new, I have purchased last week before send item blue dart .witness...all blue dart delivery staff while receiving time and upload pictures
your faithful
uday bhan singh
docket no..[protected] please send my complaint tracking number
+6 photos
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    R
    RakeshKulkarniBLR
    from Bengaluru, Karnataka
    Apr 21, 2023
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    Address: Bangalore

    They do NOT care for our complaints.
    I don't know. They actually want to Not delivery our packages because every time we request redelivery they get paid from the company.
    Blue Dart Express customer support has been notified about the posted complaint.
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      R
      RakeshKulkarniBLR
      from Bengaluru, Karnataka
      Apr 21, 2023
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      Address: Bangalore

      In my many interactions with Bluedart i have realized that tey don't care. This behavior comes from business management and is reflected in delivery guys.

      Delivery people that nothing will happen to them whatever they do.
      Blue Dart Express customer support has been notified about the posted complaint.
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        U
        Umashravani
        from Hyderabad, Telangana
        Apr 21, 2023
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        Address: 12-8-264- Allugada Bavi- Mettuguda near hanuman temple 500017

        Waybill num: [protected]. When I check the status it shows as C’nee shifted from the given address but I’m staying at the same address form past 16 years and when I call them no one can be connected please help me and send my courier as soon as possible.
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          Aditi1201
          from Chandigarh, Chandigarh
          Apr 21, 2023
          Resolved
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          Hi
          It says consignee out of station, everyone was home n i asked no parcel came there wasn't even attempt to deliver.
          My way bill no is [protected]
          Pls take your customer seriously. I[censored] cannot i won't order from you in future .
          I hope you look into this query. My order was prepaid .
          +2 photos
          Apr 21, 2023
          Complaint marked as Resolved 
          How it can be resolved???
          Blue Dart Express customer support has been notified about the posted complaint.
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            8
            8289821562uday
            Apr 21, 2023
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            Good morning sir, I respected to you but I face to small problems and I hope that you will solve my problems sir I'm uday bhan singh and my docket no is [protected], sir please help me, my new iron box has been broken upper side. I purchased this box last week before send blue dart and my baby cycle and mirror has been broken, sir please solve my problems. I'm 100 % believe upon you that you solve my problems.
            witness all blue dart delivery staff while receiving time .your faithfully uday bhan singh
            +6 photos
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              V
              vivek548646
              Apr 20, 2023
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              Sir
              My parcel was undelivered twice at location - 8B, Dhan Devi khanna road Sreema building ground floor, chanditala, Phulbagan, Kolkata - 700054.
              Delivery person not contacted.

              My shipment code - AWB#[protected]
              and it is showing delivered. Please see to the issue.

              Thanking you.
              Regards,
              Vivek kumar
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                Sophia Peter
                Apr 16, 2023
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                Address: Periyanaicken palayam hub, coimbatore

                Hi,

                My Shipment was arrived to Periyanaicken palayam hub, coimbatore on April 14th 2023.. Tracking status showed as out for delivery on April 15th 2023. But no one contacted me from blue dart courier.. I tried to contact them but no one picked up the calls. when I contacted blue dart customer care he responded like before 8 pm your shipment will arrive. I didn't receive any calls from delivery person But in the middle of the night at 23:41 they changed the status as "Customer not ready with exchange". I'm really disappointed in blue dart service. Delivery person didn't even contacted me but changed the status like this and customer service is also not properly responded.. can you please escalate this and please inform them to deliver my product tomorrow itself?

                Waybill no: [protected]
                +1 photos
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                  S
                  Sophia Peter
                  Apr 16, 2023
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                  No one contacted me but status changed to customer not ready with exchange

                  Address: Periyanaicken palayam hub, coimbatore.

                  Hi,
                  Shipment was arrived to Periyanaicken palayam hub, coimbatore on April 14th 2023.. tracking status showed as out for delivery on April 15th 2023. But no one contacted me from blue dart courier.. I tried to contact them but no one picked up the calls. when I contacted blue dart customer care he responded like before 8 pm your shipment will arrive. I didn't receive any calls from them But in the middle of the night at 23:41 they...
                  +1 photos
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                  S
                  Sophia Peter
                  Apr 16, 2023
                  Jul 16, 2023
                  This thread was updated on Jul 16, 2023
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                  No calls received but status changed to Customer not ready with exchange

                  Address: Periyanaicken palayam hub, coimbatore.

                  Hi,
                  My Shipment was arrived to Periyanaicken palayam hub, coimbatore on April 14th 2023. Tracking status showed as out for delivery on April 15th 2023. But no one contacted me from blue dart courier.. I tried to contact them to get the details but no one picked up my calls. When I contacted blue dart customer service he responded like before 8 pm your shipment will arrive. I didn't receive any calls from delivery person But in the...
                  +1 photos
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                  9 found this helpful
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                  D
                  Deepthy S Nair
                  Apr 15, 2023
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                  Website: www.bluedart.com

                  Hi Im Deepthy and I am expecting a package from Purplle.com from 10th of April, Monday. From that date I am getting "out for delivery" message from both Blue dart and Purplle, but no one delivered the items yet. The place where the package is hardly 3 kms from my address. They are least bothered about delivering the item. The place of the Blue dart office is Karukachal in Kottayam district, Kerala. I badly need those items. It has been 5 days since the items reached the service center. I have attached all the details. You can see that Im getting texts from them all days!!
                  My order id: 34232715
                  Tracking no.: [protected]
                  +3 photos
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                    K
                    Krinu
                    Apr 15, 2023
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                    Address: Vallbhipur, bhavnagar, Gujarat

                    This is not what I ordered so I want to return it and get a refund
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      N
                      NavneethHegde
                      from Chennai, Tamil Nadu
                      Apr 15, 2023
                      Resolved
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                      C'Nee Shifted From The Given Address even though im in the same address

                      Waybill no: [protected]

                      Hi,
                      My produch has not been delivered. The bluedart tracking portal shows "C'Nee Shifted From The Given Address" even though this is nit true. Infact i received a delivery from bluedart just a week ago in the same address. I haven't received any sms or calls from the delivery person. I dont know what to do. Please help....
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                      P
                      pavithra krishnamurthy
                      Apr 13, 2023
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                      Hi thos is pavithra on 22 march 2023 at 13.44 pm and 13.45pm i had received a parcel from Shrus website and the parcel was delivered through the bluedart express and it was a COD process and i had paid through the googlepay of sum od rupees 1180/- which is debited twice from my account and i shall share the upi transanction
                      UPI ID[protected] AT 13.45 PM and
                      UPI ID[protected] AT 13.44 PM
                      both the payments have been sucessfull and i kindly request u to refund the money which is paid twice and debited from my account from union bank of india last 4 digits is 0210 and bellow i will attach the screeshot for ur reference plz check d refund back as soon as possible plz
                      +2 photos
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                        M
                        Mahender nath ravulakolla
                        from Hyderabad, Telangana
                        Apr 13, 2023
                        Apr 17, 2023
                        This thread was updated on Apr 17, 2023
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                        Wrong status in app on tracking. I dint got any call grom agent.. cal me [protected]
                        Status shows, customer not ready for exchange. But i dint got any call. I m waiting for phone since 2 days.
                        +1 photos
                        Blue Dart Express customer support has been notified about the posted complaint.
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                        I even called the support team, no proper responce, still dint recevied, fraud service.
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                          M
                          Mahender nath ravulakolla
                          from Hyderabad, Telangana
                          Apr 13, 2023
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                          Address: 9-5-24/3, ibrahimbagh

                          I was waiting for my oneplus phone.. it should be deliveried today, I was waiting throught day.. Now I see status on the tracking : CUSTOMER not accepting exchange.. How can this bluedart ### mention the status without CONTACTing me.. I dint got any call or agent dint come to my place.. simply he gave wrong status in tracking app.
                          +1 photos
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                            K
                            Ks Saurav
                            from Coimbatore, Tamil Nadu
                            Apr 12, 2023
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                            My consignment is not delivered to my address
                            [protected] consignment id
                            Meenakshi garden 4th Street house number 85 opposite vg hospital thudiyallur coimbatore vishwanadapuram tamil nadu 641034
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              shabahatjmi
                              from Delhi, Delhi
                              Apr 11, 2023
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                              Address: Jamia Nagar

                              They are saying my address is not complete and not delivering my parcel from last 6 days Now i hate blue dart Courier service
                              Awb [protected]
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                                N
                                Navadeep Poduthuri
                                from Bhadrachalam, Andhra Pradesh
                                Apr 10, 2023
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                                Address: WL reguballi Sri Venkateswara Swamy temple opposite road

                                I ordered one shirt but I get another shirt that cost ₹649 I want my money return
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  Ruwaihanaasiha
                                  from Bengaluru, Karnataka
                                  Apr 8, 2023
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                                  My order was delayed and not delivered on time

                                  I ordered my product on 2nd April and just because I couldn't pick up a single call, the deliver didn't even bother to pick up the call after that. I tried calling him several times but no answer. They just kept postponing the delivery and now it just said that the consignee cancelled the order, which in fact I didn't. Such a poor delivery service and no audacity at all to contact and inform the customers about the status of delivery. Please...
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