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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Oct 27, 2026
Complaints 10618
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944
Unresolved
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 18

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G
Gursharan Singh Banga
from Srinagar, Jammu and Kashmir
May 26, 2017
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Didn't receive my order but message came that order was delivered

Address: Patiala, Punjab, 140401
Website: www.bluedart.com

I had ordered a samsung case from ebay. Today i got a message that i will recive my parcel from blue dart courier service. But nobody came.in the evening i got a message from blue dart that my item was delivered, but nobody came to deliver. I asked the coustomer care executive about the same but he didn't paid attention towards it and said we will see tomorow. My airway bill no. Is [protected]. Kindly see to it....
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17 other people found this review helpful
17 found this helpful
4 Comments
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M
Muthu_vsb
from Thiruvananthapuram, Kerala
May 19, 2017
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To cancel an order

Address: 632602
Website: www.slimnow.in

I accidentally ordered 2 times the slim now green tea booster.i just need only one.so please cancel one of them.the bluedart product delivery number is [protected].please cancel this order sir/madam.i have the same product on the way....
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128 other people found this review helpful
128 found this helpful
70 Comments
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S
shivaprasadkn
from Delhi, Delhi
Apr 28, 2017
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Amex card not delivered for a week

Address: Bangalore, Karnataka, 560027
Website: www.bluedart.com

The worst experience with bluedart

As you can see below, the shipment of tracking no. [protected] is still pending because of the worst service from blue dart. I would have called at least 10 times to blue dart but still people are taken for granted without understanding the importance of the card to an employee who is out of station for office work.

Facts
• as per blue dart, the delivery boy could not reach...
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A
Anil Barud
from Pune, Maharashtra
Apr 25, 2017
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Delivery of product and delayed because of their issue

Address: 411013
Website: www.bluedart.com

21-apr-2017 06:07 pm xmi rtos shipment picked up
22-apr-2017 10:51 am xmi rtos shipment arrived
22-apr-2017 03:07 pm xmi rtos shipment further connected
22-apr-2017 06:29 pm bial hub shipment arrived at hub
23-apr-2017 06:14 am bial hub shipment further connected
23-apr-2017 12:19 pm mumbai hub shipment detained by regulatory authorities
24-apr-2017 09:30 am mumbai hub shipment detained by regulatory...
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E
Echha
from Gurgaon, Haryana
Apr 22, 2017
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Complaint against missing documents from courier parcels.

Address: Gurgaon, Haryana, 1220050
Website: echha exports.com

To,
The authority
Customer care
Blue dart express ltd.
India.

Subject : complaint against missing documents. Registered vide complaint no. 541256 dt 22.04.17 with your customer care department.
Sir,
We are working with blue dart for last many years & sending national & international courier. We have been sending our documents to bangalore on regular basis, but in this month we...
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G
Gv Singh
from Bengaluru, Karnataka
Apr 15, 2017
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Pickup attempt not made (Wrong reason given of incomplete address)

Address: Bangalore, Karnataka, 560102

Hi,

This is regarding the Waybill No : [protected].
I have been following with Blue dart from 1+ week now for the item/product pickup from my address but so far NO pickup attempt has been made by blue dart person. Moreover, the status/tracking on the website says 'Incomplete address'. But here I would like to say that the product was delivered to same address by Blue dart 10 days ago, so it is hard to believe that while...
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A
Afzal Mirza
from Padrauna, Uttar Pradesh
Apr 8, 2017
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Showing premises closed

Address: Lucknow, Uttar Pradesh, 226022
Website: www.bluedart.com

I was expecting the delivery of my items (Awb no [protected]). The website said it out for delivery. I was waiting for delivery. Now i see the status has been updated premise closed. I was at home whole day no body called me & no body came here.
This unacceptable service from blue dart and 2nd times that it has happened. What kind of service is this if the field executive is unable to find the address may he call.

I...
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P
praveen@spr
from Sathupalli, Telangana
Mar 8, 2017
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Product not received but in tracking it was shown as delivered

Address: 522006
Website: blue dart

Hi,

My name is praveen, recently i ordered a perfume via online it was supposed to be deliver through blue dart
I didnt receive any product but in the tracking it was showing as it was deelivered.

MY order no is START[protected]

Tracking id is [protected]...
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61 other people found this review helpful
61 found this helpful
13 Comments
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R
rajiv216
from Pune, Maharashtra
Mar 3, 2017
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Do I need to provide government id proof for blue dart?

Address: Pune, Maharashtra, 41006
Website: www.bluedart.com

The person called on my phone and told to please come down to receive the packet. (I work on the 6th floor). And when I went there, he asked for PAN card number/ gov. id proof.

I was with my company id card with the same phone on which he called. But it was not enough for him!!!

This is really pathetic!!!

My question here is, is it ok to handover my personal details (PAN card no or nay gov. id...
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10 other people found this review helpful
10 found this helpful
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P
Prachi1496
from Kanpur, Uttar Pradesh
Feb 24, 2017
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I'm complaining about staff behavior and language at Sonepat Centre

Address: Sonipat, Haryana, 131001
Website: Blu dart express

The guys at Sonepat refused to handover my courier when I sent my driver to pick up my handset. Considering I'm hospitalized for leg surgery, I agreed to provide him online verification as well including aadhar, passport. I even agreed to pay some charges. But he was rude and started using slangs and unethical language. I would request you to take further actions in this regard. Since it was medical emergency, I had sent my driver. This isn't...
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V
Vijaykumar Dugutta
from Hyderabad, Telangana
Jan 12, 2017
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Toll free number

I made 8 calls from my mobile number [protected] to toll free number [protected] on 12/01/2017 in between 13.00 to 13.45. Call connected but no body is responding and call charges recovered from my balance. What is this? . 1)How calls charged to toll free number?
2) After call connected nobody is answering, why like this ?...
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C
Chirah
from Mumbai, Maharashtra
Dec 28, 2016
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My product is in gurgaon cpc centre..but no update on it

Address: Gurgaon, Haryana, 40102

My awb [protected] is in gurgaon cpc bluedart service centre...when i called customer care number..they informed me that your parcel is not with us ...i contacted shipper ..he tld he has dispatched it to courier ...plz help me...plz update me abt my parcel ...bluedart always does this...dnt knw why such a big problem from their side ...plz solve my problem as soon as possible...
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23 other people found this review helpful
23 found this helpful
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D
drjspruthi
from Delhi, Delhi
Nov 18, 2016
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Consignment arrived but not delivered more than a week

Address: New Delhi, Delhi, 110034
Website: www.bluedart.com/servlet/RoutingServlet

Waybill no : [protected], national highway hub:shipment arrived 11-nov-2016 04:30, its nov 18 today 1700 hrs and yet not delivered. status shows consistently for the whole period : necessary charges pending from consignee. while no one contacted me. i was ready with cash despite demonetization. snapdeal further asked me to keep money in freecharge... am put to lot of inconvenience. tried to contact the address at pinode 110034 which is location...
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36 other people found this review helpful
36 found this helpful
5 Comments
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S
Saikat Mitra
Nov 11, 2016
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Credit card not delivered, instead returned back to origin

Address: 226014
Website: www.bluedart.com

Worst experience with
Blue dart. sbi had sent a credit card via blue dart. airway bill no. [protected]. it was not delivered to me on the first occasion as i was in my workplace. no attempt was made to contact me by the concerned person delivering the shipment. on the next attempt they delivered the envelope containing the password to my flatmate. no attempt was made to contact me. when i called them, they assured of delivering it...
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K
Krishna7194
from Hyderabad, Telangana
Nov 9, 2016
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Blue dart madinaguda

Address: Ranga Reddy, Andhra Pradesh, 500049
Website: Consumercomplaints

My courier waybill no [protected]. I received a message on 8 th of this month that contains ur product is out for delivery but upto now i didnt get it even a phone call also. What's wrong with it please deliver my product as soon as possible....
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D
Dipankar12
from Bagnan, West Bengal
Oct 21, 2016
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"Consignee Refused To Accept" - But I have not refused.

Address: Howrah, West Bengal, 711303

Very pathetic service of Blue Dart. I had 5 previous bad experience with Blue dart. But I told Nothing. Few days ago (12th Oct. 2016) I ordered an item from "Snapdeal" and Snapdeal sent the item within 6 working days. But Blue dart holding up my item since 3 days. I called Blue dart customer care for several times, but They were unable to solve my problem. But today, when I am going to track my Item with my AWB no. It showing that "Consignee...
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23 other people found this review helpful
23 found this helpful
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H
Himad Khatri
from Mumbai, Maharashtra
Oct 17, 2016
Resolved
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Resolved

Parcel not delivered from last 10 days

Address: 400614
Website: www.bluedart.com

Dear team,
i was order on amazon for my laptop battery and shipped from bluedart courier but my parcel was shipped in 24 hour and parcel recieved at location loaction from 9th sept but still bluedart not delivered the parcel and they add comment in tracking that i refused to accept parcel but they didmt come and even they not call me to confirmation... and before this they update that landmark not mention address incomplete. but i...
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S
Sneha Kothari
from Pune, Maharashtra
Oct 3, 2016
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Consignee shifted from the given address

I have tried some hundred times to get in touch with a person i can speak with at bluedart but to no avail. My waybill no is [protected]. My consignment was supposed to be received on sep 27, 2016 but i have still not received it. The status shows: consignee shifted from the given address. That is ridiculous. Blue dart has not even called/contacted me once if they had difficulty finding my address. Additionally, how can finding a big corporate...
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9 other people found this review helpful
9 found this helpful
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A
Anok91
from Mumbai, Maharashtra
Sep 29, 2016
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Product not delivered but sent message as delivered to self

Address: Hyderabad, Andhra Pradesh, 500074
Website: Bluedart.com

I had purchased a Xiaomi fitness Band from Mi website on[protected] which is supposed to deliver by Bluedart to my address .The tracking number given by Mi for shipment through bluedart is awb#[protected]. On[protected] at 2:50 I've received a call from courier guy with mobile number [protected] at 2:50 pm and as no one was at my place, i told him the same but at 3:00 pm I've received a text from mi and bluedart that the product has been...
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S
shubhacs
from Bengaluru, Karnataka
Sep 24, 2016
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Received on 23.09.2016, sender ambe phytoextract contact no: 9654592236. the courier, received in damaged condition sample is missing in the cov

Website: www.geltec.in

The consignment received on 23.09.2016 was damaged and the samples were missing. unfortunately we noticed that after reeving. Three 5gm samples was sent from the party 'Ambe phytoextract ' new delhi....
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