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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Mar 17, 2026
Complaints 10595
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944
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 14

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V
Vidhika Sharma
Aug 10, 2023
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Hi order id [protected] i have placed my order on snitch on 30 july 2023 and it’s been over 10 days but my order is not delivered yet the blue dart site is showing that my order is in transit and probhited area entry restricted for delivery . no one even contacted me or notified me about the issue . please help me out.
Blue Dart Express customer support has been notified about the posted complaint.
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    S
    sudhakarms
    from Hyderabad, Andhra Pradesh
    Aug 10, 2023
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    I have three consignments to be received by the 04th of August and all reached to nearest hub location as well. I have registered a complaint and sent a couple of follow-up emails and calls, but no response. Not only they missed to the expected time of delivery, but not at all respond wanted.

    All three consignments are Bank / Finance related and definitely i have direct and indirect losses for missing delivery. Hoping at least they will acknowledge and take action with this.

    Thanks,
    Sudhakar. M
    Blue Dart Express customer support has been notified about the posted complaint.
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      P
      prasenjit Deb Choudhury
      Aug 9, 2023
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      Out for delivery but shown need department name/extension number

      Address: Beltola ccd, Guwahati

      My awb no : [protected]. My shipment reached my city on 3rd August 2023 and on 8th August its status was " OUT FOT DELIVERY " But the delivery wasn't made . Now the recent status shows "need department name/extension number."
      Where today I got an another shipment from bluedart (AWB: [protected]) at same address within 3 days of delivery.
      I asked the delivery boy about the second shipment and he doesn't have any clue of that.br...
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      K
      kingkaushik007
      from Kolkata, West Bengal
      Aug 8, 2023
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      My item was supposed to be delivered to Kolkata (my address) but it got delivered to Bandra (East).

      This is very ridiculous. How can you be so irresponsible??? Customer care also not helping. Very unfortunate. Won’t recommend this to anybody!
      Blue Dart Express customer support has been notified about the posted complaint.
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        B
        Balasuriya1501
        from Chennai, Tamil Nadu
        Aug 8, 2023
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        I am not able to track my order
        Waybill number [protected]

        Not able to contact bluedarts thiruvanmiyur office as well
        Blue Dart Express customer support has been notified about the posted complaint.
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          V
          Vamsi.Priya
          from Hyderabad, Andhra Pradesh
          Aug 7, 2023
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          Sometimes parcels have confidential information which cannot be shared with an unknown person. My parcel delivered to a wrong person who is completely unknown and didn't even called me while delivering to a wrong person. I hope I get my parcel not to a wrong person.
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            abh1sh3kjhusi
            from Allahabad, Uttar Pradesh
            Aug 4, 2023
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            Pickup cancelled by Bluedart without attempting pickup or contacting the addressee

            Address: BLUE DART EXPRESS LTD 4TH FLOOR, ELEGANCE TOWER, NON HIERARCHICAL COMMERCIAL CENTRE, PLOT NO.8, JASOLA DISTRICT Centre, NEW DELHI - 110076
            Website: bluedart.com

            My order with Waybill number [protected] was arranged by service center for an item under repair but nobody came to pick up and all of a sudden the status is changed to "Pickup Cancelled By Customer On Attempt". This status is not only factually incorrect but it is wasting the time for which the product is repairable by th service center. This is totally unacceptable and fraudulent activity on part of Bluedart....
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            T
            Tharun Prasad
            from Chennai, Tamil Nadu
            Aug 2, 2023
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            I was supposed to get the parcel today dated 02/08/23 but now it has been marked as restricted area entry prohibited for delivery, the delivery agent called and I didn’t pick but I called him back in the next few mins and he mentioned he will deliver the parcel now it is marked as delivery prohibited

            PS : I live in an apartment
            Blue Dart Express customer support has been notified about the posted complaint.
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              S
              sufiroxx
              from Bengaluru, Karnataka
              Aug 2, 2023
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              Courier not delivered as date mentioned 29/7/2023 expected.

              ARRIVING: Blue Dart will deliver your shipment TODAY. During delivery, our Field Executive will request for KYC, as requested by the Shipper. For real time updates, Track on https://bluedart.in/?[protected]

              Waybill number: [protected]

              Till free also no response and always not reachable....
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              G
              Gokulnath M
              from Mayiladuthurai, Tamil Nadu
              Aug 1, 2023
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              Address: Door no:5, Amman Nagar, Sendangudi, Mayiladuthurai,609001

              I ordered whey Protein it was came from blue dart courier service. My delivery date is 27 july. After reaching my area. Blue dart tracking status showing "NO CONSIGNEE IN THE GIVEN ADDRESS" They didn't give any response Even they didn't call me. I called blue dart customer service in 28 jul they told parcel will deliver by told itself but I didn't receive any call from delivery person today the date is 1 augest they still didn't receive my parcel. Worst courier service I ever seen in my life!
              Blue Dart Express customer support has been notified about the posted complaint.
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                K
                Khamer
                from Visakhapatnam, Andhra Pradesh
                Aug 1, 2023
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                Address: Blue Dart express, Visakhapatnam

                I was to get my new Debit card from HDFC Bank through Blue dart express courier on 27th July 2023 via Blue dart AWB #[protected] but I have not received the courier till now.myself and my husband both working out so door will be locked between 10a.m and 7.30p.m.i have not received a single call from Blue dart if any attempt was made for delivery.Door no given is my own house and we have been living in it since 15 yrs.Reason given in a link provided as wrong address which is totally wrong information.I was at home all day on 29th and 30th July but no one came to deliver. I want the service to stop giving wrong information to bank due to its inefficiency to deliver.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  Sruthi keerthi
                  Aug 1, 2023
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                  Address: Hyderabad

                  All blue dart couriers use very big covers even if they have to deliver a very small envelope. If the content is already packed in a envelope, they can avoid usage of further packaging.

                  It is very painful to see usage of such huge covers for packaging
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    V
                    vedanshu666
                    Jul 31, 2023
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                    Address: Prayagraj

                    I brought a skin for my phone from a website and I prepaid the amount and they also shipped it with bluedart courier but it didn't arrive by now. One day after complaining about this incidents in blue dart a person called me but he was asking about the product and told I will see . After which they didn't contacted me. My waybill no is [protected].
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Supriya Pathari
                      Jul 30, 2023
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                      Worst courier service ever

                      Address: Thane
                      Website: Titan

                      I had ordered Titan watches from from online titan store, its been 7 days now, I haven’t received delivery. And for my symurprise, bluedart is showing wrong status too many times as wrong delivery pincode or out for delivery, and very next day they show status as ahipment areived from therw etail office to thane city. Just trying to full customers.
                      Please see below screenshot and please help.
                      Too unprofessional behaviour...
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                      R
                      Rutvija Butlekar
                      Jul 29, 2023
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                      Address: Pune

                      This happened twice the status is prohibited area restrictions access. Delivery boy never called parcel was expected to be delivered on 27th July 2023 Waybill no [protected]
                      Thanks,
                      RUTVIJA BUTLEKAR
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        N
                        nehabhat.02
                        from Hubli, Karnataka
                        Jul 29, 2023
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                        On Hold For Regulatory Paperwork issue

                        I had a package picked up from me as a replacement from apple company. The status is on hold for regulatory paperwork from the day it was picked up. The package never moved. Can you please resolve this issue as soon as possible as i am really concerned.w...
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                        S
                        Sara Farnetti
                        Jul 29, 2023
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                        Fraudulent Delivery company which is actually another scam website they set up in order to steal your money by charging for non existent delivery.
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          R
                          Rushikesh Shrimal
                          from Pune, Maharashtra
                          Jul 28, 2023
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                          Resolved

                          Unable to reach the Pickup person

                          Address: Pimple Nilakh, Pune

                          Hello Team,

                          Jeeves Mobile Service Company has scheduled my mobile phone pickup for July 27th, 2023, and I have been provided tracking information for device collection. According to the status and information, "Pickup Employee Is Out To P/U Shipment" and "Pickup Re-Scheduled" have been updated.
                          The pickup person, on the other hand, has not called me and is changing the status.
                          I would want to suggest that the...
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                          V
                          vijay kumar 715
                          from Hyderabad, Telangana
                          Jul 27, 2023
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                          I have to Receive a parcel on 25 of june 2023, called customer care on 25, 26 of june on 27th june they are updating me with reason that as it is raining it will be delivered tomorrow(28th june). There is no contact info of nearest hub.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            M
                            Mudassir Saifi
                            from Aligarh, Uttar Pradesh
                            Jul 27, 2023
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                            Address: Aligarh

                            Recently I have ordered a smartwatch through the official app of Noise, they told me that bluedart will deliver my smartwatch and it was showing the expected delivery date 26-Jul but its 27th but my smartwatch has not arrived yet I checked it on official site of bluedart there was written that "network delay, will impact delivery" So please tell me when will it come and try to deliver it fast as soon as possible!
                            Blue Dart Express customer support has been notified about the posted complaint.
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