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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: May 2, 2026
Complaints 10597
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944
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 14

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C
Chandanahg
Aug 10, 2023
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Address: Bengaluru
Website: Bluedart

I ordered mobile case from gadgets destiny..bluedart has not delivered my order..yet showing delivered with recipient name self...wanted to know is this a scam
Blue Dart Express customer support has been notified about the posted complaint.
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    P
    pradeep.channappa
    from Bengaluru, Karnataka
    Aug 10, 2023
    Resolved
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    Resolved

    Website: www.bluedart.com

    I have not got any call from the currier guy regarding delivery of my package. But they have updated the status as consignee not available, but whole day i was present at the given location. Even i called to the number provided in sms o the blue dart team. But they have not responded properly and asked me to wait. This is very unprofessional behavior of the blue dart team.

    I don't recommend Bluedart to anyone, there are better service provider who can at least let us to speak to the contact from deliver site.
    Aug 11, 2023
    Complaint marked as Resolved 
    .
    Blue Dart Express customer support has been notified about the posted complaint.
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      V
      Vidhika Sharma
      Aug 10, 2023
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      Hi order id [protected] i have placed my order on snitch on 30 july 2023 and it’s been over 10 days but my order is not delivered yet the blue dart site is showing that my order is in transit and probhited area entry restricted for delivery . no one even contacted me or notified me about the issue . please help me out.
      Blue Dart Express customer support has been notified about the posted complaint.
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        S
        sudhakarms
        from Hyderabad, Andhra Pradesh
        Aug 10, 2023
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        I have three consignments to be received by the 04th of August and all reached to nearest hub location as well. I have registered a complaint and sent a couple of follow-up emails and calls, but no response. Not only they missed to the expected time of delivery, but not at all respond wanted.

        All three consignments are Bank / Finance related and definitely i have direct and indirect losses for missing delivery. Hoping at least they will acknowledge and take action with this.

        Thanks,
        Sudhakar. M
        Blue Dart Express customer support has been notified about the posted complaint.
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          P
          prasenjit Deb Choudhury
          Aug 9, 2023
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          Out for delivery but shown need department name/extension number

          Address: Beltola ccd, Guwahati

          My awb no : [protected]. My shipment reached my city on 3rd August 2023 and on 8th August its status was " OUT FOT DELIVERY " But the delivery wasn't made . Now the recent status shows "need department name/extension number."
          Where today I got an another shipment from bluedart (AWB: [protected]) at same address within 3 days of delivery.
          I asked the delivery boy about the second shipment and he doesn't have any clue of that.br...
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          K
          kingkaushik007
          from Kolkata, West Bengal
          Aug 8, 2023
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          My item was supposed to be delivered to Kolkata (my address) but it got delivered to Bandra (East).

          This is very ridiculous. How can you be so irresponsible??? Customer care also not helping. Very unfortunate. Won’t recommend this to anybody!
          Blue Dart Express customer support has been notified about the posted complaint.
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            B
            Balasuriya1501
            from Chennai, Tamil Nadu
            Aug 8, 2023
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            I am not able to track my order
            Waybill number [protected]

            Not able to contact bluedarts thiruvanmiyur office as well
            Blue Dart Express customer support has been notified about the posted complaint.
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              V
              Vamsi.Priya
              from Hyderabad, Andhra Pradesh
              Aug 7, 2023
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              Sometimes parcels have confidential information which cannot be shared with an unknown person. My parcel delivered to a wrong person who is completely unknown and didn't even called me while delivering to a wrong person. I hope I get my parcel not to a wrong person.
              Blue Dart Express customer support has been notified about the posted complaint.
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                A
                abh1sh3kjhusi
                from Allahabad, Uttar Pradesh
                Aug 4, 2023
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                Pickup cancelled by Bluedart without attempting pickup or contacting the addressee

                Address: BLUE DART EXPRESS LTD 4TH FLOOR, ELEGANCE TOWER, NON HIERARCHICAL COMMERCIAL CENTRE, PLOT NO.8, JASOLA DISTRICT Centre, NEW DELHI - 110076
                Website: bluedart.com

                My order with Waybill number [protected] was arranged by service center for an item under repair but nobody came to pick up and all of a sudden the status is changed to "Pickup Cancelled By Customer On Attempt". This status is not only factually incorrect but it is wasting the time for which the product is repairable by th service center. This is totally unacceptable and fraudulent activity on part of Bluedart....
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                T
                Tharun Prasad
                from Chennai, Tamil Nadu
                Aug 2, 2023
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                I was supposed to get the parcel today dated 02/08/23 but now it has been marked as restricted area entry prohibited for delivery, the delivery agent called and I didn’t pick but I called him back in the next few mins and he mentioned he will deliver the parcel now it is marked as delivery prohibited

                PS : I live in an apartment
                Blue Dart Express customer support has been notified about the posted complaint.
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                  S
                  sufiroxx
                  from Bengaluru, Karnataka
                  Aug 2, 2023
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                  Courier not delivered as date mentioned 29/7/2023 expected.

                  ARRIVING: Blue Dart will deliver your shipment TODAY. During delivery, our Field Executive will request for KYC, as requested by the Shipper. For real time updates, Track on https://bluedart.in/?[protected]

                  Waybill number: [protected]

                  Till free also no response and always not reachable....
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                  G
                  Gokulnath M
                  from Mayiladuthurai, Tamil Nadu
                  Aug 1, 2023
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                  Address: Door no:5, Amman Nagar, Sendangudi, Mayiladuthurai,609001

                  I ordered whey Protein it was came from blue dart courier service. My delivery date is 27 july. After reaching my area. Blue dart tracking status showing "NO CONSIGNEE IN THE GIVEN ADDRESS" They didn't give any response Even they didn't call me. I called blue dart customer service in 28 jul they told parcel will deliver by told itself but I didn't receive any call from delivery person today the date is 1 augest they still didn't receive my parcel. Worst courier service I ever seen in my life!
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    K
                    Khamer
                    from Visakhapatnam, Andhra Pradesh
                    Aug 1, 2023
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                    Address: Blue Dart express, Visakhapatnam

                    I was to get my new Debit card from HDFC Bank through Blue dart express courier on 27th July 2023 via Blue dart AWB #[protected] but I have not received the courier till now.myself and my husband both working out so door will be locked between 10a.m and 7.30p.m.i have not received a single call from Blue dart if any attempt was made for delivery.Door no given is my own house and we have been living in it since 15 yrs.Reason given in a link provided as wrong address which is totally wrong information.I was at home all day on 29th and 30th July but no one came to deliver. I want the service to stop giving wrong information to bank due to its inefficiency to deliver.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      Sruthi keerthi
                      Aug 1, 2023
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                      Address: Hyderabad

                      All blue dart couriers use very big covers even if they have to deliver a very small envelope. If the content is already packed in a envelope, they can avoid usage of further packaging.

                      It is very painful to see usage of such huge covers for packaging
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        V
                        vedanshu666
                        Jul 31, 2023
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                        Address: Prayagraj

                        I brought a skin for my phone from a website and I prepaid the amount and they also shipped it with bluedart courier but it didn't arrive by now. One day after complaining about this incidents in blue dart a person called me but he was asking about the product and told I will see . After which they didn't contacted me. My waybill no is [protected].
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          Supriya Pathari
                          Jul 30, 2023
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                          Worst courier service ever

                          Address: Thane
                          Website: Titan

                          I had ordered Titan watches from from online titan store, its been 7 days now, I haven’t received delivery. And for my symurprise, bluedart is showing wrong status too many times as wrong delivery pincode or out for delivery, and very next day they show status as ahipment areived from therw etail office to thane city. Just trying to full customers.
                          Please see below screenshot and please help.
                          Too unprofessional behaviour...
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                          R
                          Rutvija Butlekar
                          Jul 29, 2023
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                          Address: Pune

                          This happened twice the status is prohibited area restrictions access. Delivery boy never called parcel was expected to be delivered on 27th July 2023 Waybill no [protected]
                          Thanks,
                          RUTVIJA BUTLEKAR
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            N
                            nehabhat.02
                            from Hubli, Karnataka
                            Jul 29, 2023
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                            On Hold For Regulatory Paperwork issue

                            I had a package picked up from me as a replacement from apple company. The status is on hold for regulatory paperwork from the day it was picked up. The package never moved. Can you please resolve this issue as soon as possible as i am really concerned.w...
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                            S
                            Sara Farnetti
                            Jul 29, 2023
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                            Fraudulent Delivery company which is actually another scam website they set up in order to steal your money by charging for non existent delivery.
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              R
                              Rushikesh Shrimal
                              from Pune, Maharashtra
                              Jul 28, 2023
                              Resolved
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                              Resolved

                              Unable to reach the Pickup person

                              Address: Pimple Nilakh, Pune

                              Hello Team,

                              Jeeves Mobile Service Company has scheduled my mobile phone pickup for July 27th, 2023, and I have been provided tracking information for device collection. According to the status and information, "Pickup Employee Is Out To P/U Shipment" and "Pickup Re-Scheduled" have been updated.
                              The pickup person, on the other hand, has not called me and is changing the status.
                              I would want to suggest that the...
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