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Blue Dart Express Complaints & Reviews

www.bluedart.com
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Updated: Oct 27, 2026
Complaints 10618
Resolved
944
Unresolved
9674
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 15

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S
S. Harjeet Singh
from Hoshiarpur, Punjab
Nov 1, 2018
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product not delivered/not picking up helpline calls

Address: 147003
Website: [email protected]

I got a message from BlueDart that my product is not delivered because the Consignee'S Address is Incorrect. I tried calling to the customer care number provided by them more than 30 times but it is always saying that the number is currently busy.

These are the details of my product:
Waybill No : [protected]
Reference No : 235828
Pickup Date 30 October 2018
From Gurgaon
To Patiala
br...
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D
[email protected]
from Delhi, Delhi
Oct 25, 2018
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shipment sent by axis bank not delivered

Dear sir,
My name is Dipak Kumar Sharma. In axis bank my saving account is available. A Shipment sent by axis bank on date 06.10.18.Its Blue Dart AWB# [protected]. This information recieved by a SMS on 07.10.18. Next day on 08.10.18., I received a SMS ' SHIPMENT FROM AXIS BANK VIDE BLUE DART AIRWAY BILL [protected] HAS BEEN DELIVERED AND RECEIVED BY STAMP.'
But actually, it has not delivered on me or my communication address....
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5 other people found this review helpful
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R
RishikeshM
Oct 23, 2018
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hdfc debit card delivery issue

Address: Pune, Maharashtra, 411021

Hello,

I have a complain to blue dart service regarding my shipment no [protected].
My bank service has sent me card to my home address through blue dart but they haven't delivered to my home address not even came to my home or contacted me but they have updated status in their site "delivery attempted - premises closed".

How the service they are providing such a negligence and fake status update.br...
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A
Ayush Chaterjee
from Kolkata, West Bengal
Oct 15, 2018
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fake commitment for delivery

Address: Kolkata, West Bengal, 700157
Website: www.bluedart.com

I Didn't get any delivery.that your product will be delivered today SMS from blue dart.evey time I cope and paste my order I'd and paste on blue dart site to check delivery status but atlast I saw today it will be delivered but I was waiting hole day for the delivery but I got angry on that delivery boy but at 6:48pm I got SMS from Lenskart we aren't Able to deliver your product after that I got a Call from them but I keep it out but no one...
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26 other people found this review helpful
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N
nitin popat bagade
from Delhi, Delhi
Oct 14, 2018
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i am complaining of your delivery man.

Address: Allahabad, Uttar Pradesh, 211004
Website: blue dirt

I am nitin bagade. Resident of c. V. Raman hostel, mnnit allahabad, teliarganj, allahabad-211004. My order no. Is[protected]
. My order date is 10/10/2018. Today at 10.39 am your delivery man called me and said that sir, your package is arrived please come and collect this and iam saying ok. But at that time i am in library so, ihad called my friend and told him to go collect parcel. He says yes i am going. Again i am calling...
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E
EshaP
Sep 19, 2018
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urgent shipment - undelivered shipment held at location

Address: 122002
Website: www.bluedart.com

Blue Dart is unable to deliver my extremely urgent shipment. Yesterday, the status showed 'Customer Requested Future Delivery: Hal ' and now today, it shows 'Undelivered Shipment Held At Location'. This is very urgent and I am very much disappointed with the service. The random status changing is completely unacceptable. Request you to kindly look into this on priority and provide a resolution....
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E
Elixir Vagary
from Yaval, Maharashtra
Sep 19, 2018
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nykaa product undelivered

Address: East Singhbhum, Jharkhand, 831011

Your order from nykaa with blue dart awb# [protected] is undelivered due to address related issues. To reschedule, please call[protected] from 9am-9pm mon-sat.
Kindly pickup the call and respond to the messages left to you to deliver the parcel. If you are unable to reach an address, you could call me to resolve your problem in case of address related issue....
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A
Aniket Kodre
from Mumbai, Maharashtra
Sep 4, 2018
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bluedart incorrect status updated as consignee not available

Address: 411039

My consignment no is [protected].

I got an sms at 9.54 am that the product will be delivered today. When check online it's out for delivery. I waited till 5 pm but didn't got any calls from or anyone from bluedart came to my place to deliver the parcel.

Later, wen checked they have updated the status as consignee not available when no one tried to contact me at all.

This is not the 1st time, every-time...
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S
sreehari1729
from Ernakulam, Kerala
Aug 22, 2018
Resolved
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customer care no response

I tried contacting blue dart regarding the delay in delivery of a courier sent to me. I tried their customer care number[protected], then the relevant office number in alleppy[protected] and various other numbers of their kochi offices. No one is picking up the phone. I tried for 4-5 days consecutively for multiple hours each day. I tried giving a feedback through their website with my email and contact number. No response. Absolutely...
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M
Monika mohata
from Kota, Rajasthan
Aug 15, 2018
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wrong delivery of parcel

Address: Udaipur, Rajasthan, 313001

My parcel has been delivered to another person... Delivery status of parcel is showing delivered but i haven't received my parcel yet. I ordered kurti from selfie kurtis and they sent via blue dart courier and these courier has been wrongly delivered to another person and i haven't received any call from parcel recipient... Courier service is responsible and the delivery boy who without any query delivered to another person...
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J
Jithin Vishnu T
from Tumkur, Karnataka
Aug 15, 2018
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delivery issue by blue dart wandoor branch

Address: 679328
Website: Bluedart

My order didn't delivered yet and they reported it has an adress problem, there is no problem in address. Yesterday they call to me to come there and collect that from your office. I told them that i suffered from fever and rest at my home. They didn't come. Then why you called it as home delivery...?? Why you charged for that?? Home delivery means deliver the product to home address not to your office. Make immediate action among this. Or...
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S
SahiG
Aug 10, 2018
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change in delivery address for credit card delivery

Address: 603103

I would like to change my delivery address for the Standard Chartered credit card to be delivered from the below existing address

Karapakam ILP Centre TCS
Pin - 600097

New address:
TCS, 1/G1, SIPCOT IT Park, Navalur PO,
Kanchipuram District, Siruseri - 603103

The delivery is pending for the past 2 weeks as the primary address is not correct. Please update the new address and...
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P
piparsania
from Pune, Maharashtra
Jul 12, 2018
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shipment not delivered-saying consignee not available

Address: Pune, Maharashtra, 411057
Website: BlueDart.com

Last 2 days, BlueDart is simply updating the status of my shipment with AWB [protected] as "Consignee not available" without making any attempt to deliver or even contact me. Wrote an email to them about why this is happening, but as usual no response. Their phone line[protected] always gives a message "Network Congestion". The package was sent via Domestic Priority.

Need strict action on such blatant lies by big organizations...
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55 other people found this review helpful
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A
Alex Simon
from Tirunelveli, Tamil Nadu
Jul 5, 2018
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mentioned as customer not available

Address: Chennai, Tamil Nadu, 600045

Hi,
This is about a delay in pickup,
and they didn't come to my house and mentioned as customer unavailable, I checked in the past day security register there where no Bluedart men came through.
I asked customer care to register a complaint about this but they refused to accept it.

Location Details Date Time *
Waybill No: [protected]
Chrompet Pickup Has Been Registered 04-Jul-2018 23:54br...
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5 other people found this review helpful
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A
Amal M Siby
from Bengaluru, Karnataka
Jul 2, 2018
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no update on tracking and expected delivery date has crossed

Address: 560029

Waybill No : [protected] Reference No :[protected]
Pickup Date 29 June 2018
From Gurgaon
To Bangalore
Status Network Issue, Will Impact Delivery
Expected Date of Delivery 30 June 2018

Status and Scans
Location Details Date Time *
Waybill No : [protected]
Kapashera Ip Shipment Further Connected 30-Jun-2018 05:33
Kapashera Ip Shipment Arrived 30-Jun-2018 00:21br...
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4 other people found this review helpful
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S
[email protected]
from Eluru, Andhra Pradesh
Jul 2, 2018
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fraudulent activity by bluedart bachupally office, hyderabad

Address: 500090

Hello,

This is regarding a fraudulent activity done by bluedart bachupally office. The expected delivery date for my courier with waybill# [protected] was on 29th june. First thing is that, this was not delivered on that date. And on 30th morning the status was 'out for delivery'. I was waiting for the courier on that day at my home. Afternoon when i checked the status it was updated as "premises closed". How they did updated...
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9 other people found this review helpful
9 found this helpful
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V
vinaykondoju
from Hyderabad, Telangana
Jun 6, 2018
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I haven't received my courier delivery boy not even called or visited the address

On: 05-June-2018
This is the second time am suffering from Banjara Hills Branch the person wont come or call but they keep need ext. need dept.
If you are not capable then shut your services, dont know how to maintain customer trust banjara hills branch is the worst. I need my courier by first half...

Status: Need Department Name/Extention Number

on: 06-June-2018
Is this kind of a joke, the courier...
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22 other people found this review helpful
22 found this helpful
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V
Vijay Sonavale
from Pune, Maharashtra
May 23, 2018
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courier shipping address change

Address: Ratnagiri, Maharashtra, 410501
Website: delivery address change for blue dart courier

Dear sir/madam,

Please check the details of my consignment and my shipment address to be changed
Docket no. [protected]

Changed address - vijay sonawale, gate no 341, building c, cahakan talegaon road, mahalunge, cahakan midc, pune -410501 maharashtra

Vijay sonawale,
Mob - [protected]/ [protected]
Gat no 341, bulinding - c,
Chakan talegaon road, mahalunge,
Chakan...
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A
avinanda mukherjee
from Mumbai, Maharashtra
May 21, 2018
Feb 14, 2024
This thread was updated on Feb 14, 2024
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rescheduling delivery of package

Address: Kolkata, West Bengal, 700078
Website: bluedart.com

The awb number of my delivery package is - [protected]. The package was supposed to be delivered on 19th may (Saturday) and i received a message on that day stating that they couldnt find my location and i have to reschedule the delivery. Since then i have been constantly trying to call the customer care but there is no response at all. Also there has been no update. No-one from blue dart even tried to get in touch with me.
I urgently...
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1 other people found this review helpful
1 found this helpful
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P
pavitra haldar
from Bengaluru, Karnataka
May 16, 2018
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fake update: consignee not available by blue dart

Address: Bangalore, Karnataka, 560034

I have not got any call from the currier guy regarding delivery of my package. But they have updated the status as consignee not available, but whole day i was present at the given location. Even i called to the number provided in sms o the blue dart team. But they have not responded properly amd asked me to wait. This is very unprofessional behavior of the blue dart team. Please improve ur service and get me my package asap. The customers...
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490 other people found this review helpful
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