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Blue Dart Express Complaints & Reviews

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Updated: May 2, 2026
Complaints 10597
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944
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 15

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V
vijay kumar 715
from Hyderabad, Telangana
Jul 27, 2023
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I have to Receive a parcel on 25 of june 2023, called customer care on 25, 26 of june on 27th june they are updating me with reason that as it is raining it will be delivered tomorrow(28th june). There is no contact info of nearest hub.
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    M
    Mudassir Saifi
    from Aligarh, Uttar Pradesh
    Jul 27, 2023
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    Address: Aligarh

    Recently I have ordered a smartwatch through the official app of Noise, they told me that bluedart will deliver my smartwatch and it was showing the expected delivery date 26-Jul but its 27th but my smartwatch has not arrived yet I checked it on official site of bluedart there was written that "network delay, will impact delivery" So please tell me when will it come and try to deliver it fast as soon as possible!
    Blue Dart Express customer support has been notified about the posted complaint.
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      P
      prashant mishra
      from Chennai, Tamil Nadu
      Jul 25, 2023
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      Address: Baner

      This is regarding AWB [protected]. The bluedart courier was supposed to deliver the product today and he had called me and I had informed that I was not available for next 2 days. He said that he cannot keep the product in bluedart for 2 days . I asked him about the office and he said that office is open till 8pm. I went to office and I was informed that person is on field and he will available only after 8 pm . This is totally unprofessional behaviour from reputed courier company simply wasted my time and not ready to accept their mistake. I want this to escalated at the earliest.
      Blue Dart Express customer support has been notified about the posted complaint.
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        J
        Jainul Aslam
        Jul 25, 2023
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        My consignment with the way bill no [protected] was expected to deliver today. But the delivery executive didn't deliver the package and marked the status as "C'nee Shifted from the Given Address. In this case I am not shifted anywhere from my given address.

        Kindly deliver my consignment at the given address earliest possible.

        I had very bad experience with the service of Blue Dart.
        Blue Dart Express customer support has been notified about the posted complaint.
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          A
          Avni Bahri
          Jul 25, 2023
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          The consignment wasn't delivered to me despite the status been shown as put for delivery. Nor I received any message that the parcel will not be delivered today. I had to cancel my ticket since I was supposed to travel the next day. But due to irresponsible behaviour by Bluedart I had to suffer monetary loss. Absolutely pathetic service. Highly disappointed. Deliver my parcel without fail tomorrow!
          Blue Dart Express customer support has been notified about the posted complaint.
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            N
            Nandanunni
            Jul 23, 2023
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            Website: www.bluedart.com

            I was expecting my package to be delivered on Saturday and I was present at my address all the day. But by the end of the day I got an update saying that "CONSIGNEE NOT AVAILABLE". I was available on my phone and the shipping address the full day, but they gave this fake update for my delivery. Still the package is not delivered
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              Ankuran Das
              Jul 22, 2023
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              Hello,
              My way bill number is [protected]. The shipment was about to get delivered today as I got the update in my phone number @ 12;47pm. But when till evening it didn't get delivered I checked the website to check the status and the Status was shown as Consignee'S Address Incomplete/Incorrect. But this shouldn't had happened as I have got delivery earlier by giving the same address by BlueDart.

              Please look into the matter and get the shipment delivered as soon as possible.
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                Sahil bagul
                Jul 20, 2023
                Resolved
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                Resolved

                Delivery boy not open the box

                Address: Lohar chawl

                I am buy phone with smartdukan
                My percel booked on 14 June but he arrived me on 20 June
                Your courier company late to deliver in 2 days
                Smartdukan seller told me your percel 2 days late so you open box check then payment
                But Your delivery person not open the box

                AWB:- [protected]...
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                S
                Satishkumar Khadia
                from Ahmedabad, Gujarat
                Jul 20, 2023
                Jul 29, 2023
                This thread was updated on Jul 29, 2023
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                My consignment with the way bill no [protected] was expected to deliver on 11 July 2023. But I got the message on 10th July 2023 that your consignment is undelivered. Promptly I tracked my consignment with given way bill number and it shows status "C'nee Shifted from the Given Address. In this case I am not shifted anywhere from my given address. If I am not available at my address at the time of delivery the delivery person should at least contact on given number and handover my consignment to building gaurd.

                Kindly deliver my consignment at the given address at the earliest because it is very important for me.

                It is really very disgusting and disappointing with the service of Blue Dart.
                Blue Dart Express customer support has been notified about the posted complaint.
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                  P
                  Prajwal zade
                  Jul 20, 2023
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                  Address: at post salod hirapur dist wardha

                  Hello i want my delivery
                  Address: at post salod hirapur dist wardha 442001 Maharashtra .
                  Bluedart tracking shows that consignee's address is wrong please look into it and solve my issue .
                  Blue Dart Express customer support has been notified about the posted complaint.
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                    N
                    Nishantkumar751
                    from Muzaffarnagar, Uttar Pradesh
                    Jul 20, 2023
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                    Order delivery

                    I purchased samsung galaxy f13 on 15th july from samsung website. Today is 20th july. Blue cart is the package handler. The shipment has reached muzaffarnagar, and is out for delivery on 19 July, which is my city where i live. I wanted to know the delivery contact details of the courier or details of bluedart delivery boy so that i can either gather the package or can have the information of delivery in advance.

                    I couldn't...
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                    A
                    Abd2317
                    from Lucknow, Uttar Pradesh
                    Jul 17, 2023
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                    The Order was shipped on 30th June 2023 from Lucknow to Patna
                    It has been held at Patna Hub since 6th july 2023.
                    When i contacted the Blue dart team they said they need updated Address and will deliver it the next day.
                    We have called them and got the address updated thrice since then but the package is still not delivered at the location.
                    They keep saying that if it's not delivered we will have to pick it up from the centre, which is not possible at all.
                    The family is leaving for abroad this week, request you to get it delivered before that, otherwise it'll be a big loss for many o[censored]s on many levels.
                    Thanks
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      J
                      Jay_2512
                      from Agartala, Tripura
                      Jul 16, 2023
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                      Dear sir, the courier boy has not deliever the doc in my home, I did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply.
                      WAY BILL NO : [protected]
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                        J
                        Jaytun surin
                        from Jamshedpur, Jharkhand
                        Jul 13, 2023
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                        Address: Ussha mor near kerla public school gamharia jharkhand
                        Website: Facebook

                        Please refund my money
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          P
                          pranav3333
                          Jul 11, 2023
                          Resolved
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                          Resolved

                          Address: SANJAY SHRIRAMJI CHAPKE, NEAR HANUMAN TEMPLE, TREASURY COLONY, ARJUN NAGAR, MORSHI ROAD, AMRAVATI.

                          I ordered my books on 3 July 2023 and it is out of delivery on 10 July 2023 but then the Blue Dart express website shows me your address is incorrect/incomplete. And then they not contact with me I tried 10+ calls to they but they didn't receive my call.

                          SANJAY SHRIRAMJI CHAPKE, NEAR HANUMAN TEMPLE, TREASURY COLONY, ARJUN NAGAR, MORSHI ROAD, AMRAVATI.
                          Dec 30, 2023
                          Complaint marked as Resolved 
                          received
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            P
                            pranav3333
                            Jul 10, 2023
                            Resolved
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                            Resolved

                            Address: NEAR HANUMAN TEMPLE, TREASURY COLONY,ARJUN NAGAR, AMRAVATI

                            I 10 call to blue dart office and other number they say to deliver the product on 10 july but they dont deliver the product right now how i action on this company to give me my product

                            please help me otherwise i was streactly action on this whole company as a fraud dealers in that and my action goes in supreme court also so please give me my product and safe your life bluedart the fraudder company as well as .. i can wait for 5 days other wise you will be ban in india i promie you fraud with 10000+ people as shown,
                            this is my last intimation to you...
                            Jul 11, 2023
                            Complaint marked as Resolved 
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                            Blue Dart Express customer support has been notified about the posted complaint.
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                              S
                              Suresh kasanna
                              Jul 10, 2023
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                              Address: S/O, Kasanna Viswanadham, 1-26, T.Narasapuram, Allamcherlarajupalem, West Godavari, Andhra Pradesh-534467

                              Dear sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me: [protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                A
                                AnamikaAwt
                                Jul 10, 2023
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                                Hi team

                                My parcel was scheduled to be delivered by bluedart today. But as per latest update on the website the status was marked as conginee’s address is incorrect/incomplete.

                                Please deliver my parcel asap. If delivery boy comes near to the mark and call me on provided contact information on parcel. I will pick up my parcel.

                                I am attaching the status screenshot with complaint it also consists product track id.
                                Thanks
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  H
                                  hzc
                                  Jul 10, 2023
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                                  I was supposed to get the order on Saturday 08/07/2023 but the it was not delivered and the status was marked as consignee not available even when I was available. Now today when I checked the status on 10th it says "Undelivered Shipment Held At Location" and I am unable to contact anyone. When we reach out to their number it says the network is congested. I want to know what will happen of my order
                                  Blue Dart Express customer support has been notified about the posted complaint.
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                                    P
                                    Padmaja Yelugoti
                                    Jul 9, 2023
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                                    Though the consignee address is written properly for way bill no.[protected]; the courier is still not delivered. I have given my email id for getting intimation and provided address once again in message. I have not received any mail from bluedart.

                                    My address is : 45/153-6, Road No - 9, svdc road, Balaji Nagar, Kadapa
                                    YSR District
                                    Pin code - 516003
                                    Andhra Pradesh

                                    Phone number : [protected]

                                    Attaching the screenshots.

                                    If delivery boy even comes at the above landmark and calls me, the issue will be resolved. I will come up to gather the package.
                                    Blue Dart Express customer support has been notified about the posted complaint.
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