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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
Complaints 10547
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942
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints page 13

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N
Nishantkumar751
from Muzaffarnagar, Uttar Pradesh
Jul 20, 2023
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Order delivery

I purchased samsung galaxy f13 on 15th july from samsung website. Today is 20th july. Blue cart is the package handler. The shipment has reached muzaffarnagar, and is out for delivery on 19 July, which is my city where i live. I wanted to know the delivery contact details of the courier or details of bluedart delivery boy so that i can either gather the package or can have the information of delivery in advance.

I couldn't...
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A
Abd2317
from Lucknow, Uttar Pradesh
Jul 17, 2023
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The Order was shipped on 30th June 2023 from Lucknow to Patna
It has been held at Patna Hub since 6th july 2023.
When i contacted the Blue dart team they said they need updated Address and will deliver it the next day.
We have called them and got the address updated thrice since then but the package is still not delivered at the location.
They keep saying that if it's not delivered we will have to pick it up from the centre, which is not possible at all.
The family is leaving for abroad this week, request you to get it delivered before that, otherwise it'll be a big loss for many o[censored]s on many levels.
Thanks
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    J
    Jay_2512
    from Agartala, Tripura
    Jul 16, 2023
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    Dear sir, the courier boy has not deliever the doc in my home, I did't get any call from delivery boy. But in status it showing consignee address unlocatable landmark needed, i am requesting you to respond to this email as soon as possible awaiting for your reply.
    WAY BILL NO : [protected]
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      J
      Jaytun surin
      from Jamshedpur, Jharkhand
      Jul 13, 2023
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      Address: Ussha mor near kerla public school gamharia jharkhand
      Website: Facebook

      Please refund my money
      +1 photos
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        P
        pranav3333
        Jul 11, 2023
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        Resolved

        Address: SANJAY SHRIRAMJI CHAPKE, NEAR HANUMAN TEMPLE, TREASURY COLONY, ARJUN NAGAR, MORSHI ROAD, AMRAVATI.

        I ordered my books on 3 July 2023 and it is out of delivery on 10 July 2023 but then the Blue Dart express website shows me your address is incorrect/incomplete. And then they not contact with me I tried 10+ calls to they but they didn't receive my call.

        SANJAY SHRIRAMJI CHAPKE, NEAR HANUMAN TEMPLE, TREASURY COLONY, ARJUN NAGAR, MORSHI ROAD, AMRAVATI.
        Dec 30, 2023
        Complaint marked as Resolved 
        received
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          P
          pranav3333
          Jul 10, 2023
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          Address: NEAR HANUMAN TEMPLE, TREASURY COLONY,ARJUN NAGAR, AMRAVATI

          I 10 call to blue dart office and other number they say to deliver the product on 10 july but they dont deliver the product right now how i action on this company to give me my product

          please help me otherwise i was streactly action on this whole company as a fraud dealers in that and my action goes in supreme court also so please give me my product and safe your life bluedart the fraudder company as well as .. i can wait for 5 days other wise you will be ban in india i promie you fraud with 10000+ people as shown,
          this is my last intimation to you...
          Jul 11, 2023
          Complaint marked as Resolved 
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            S
            Suresh kasanna
            Jul 10, 2023
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            Address: S/O, Kasanna Viswanadham, 1-26, T.Narasapuram, Allamcherlarajupalem, West Godavari, Andhra Pradesh-534467

            Dear sir the courier boy not delever the doc in my home and no any call for me. wrongly he say consignee address unlocable landmark needed .I am calling bt road courier branch but not pick up my phone. kindly request you to resend my doc.if any problem call me: [protected]
            Blue Dart Express customer support has been notified about the posted complaint.
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              A
              AnamikaAwt
              Jul 10, 2023
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              Hi team

              My parcel was scheduled to be delivered by bluedart today. But as per latest update on the website the status was marked as conginee’s address is incorrect/incomplete.

              Please deliver my parcel asap. If delivery boy comes near to the mark and call me on provided contact information on parcel. I will pick up my parcel.

              I am attaching the status screenshot with complaint it also consists product track id.
              Thanks
              +1 photos
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                H
                hzc
                Jul 10, 2023
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                I was supposed to get the order on Saturday 08/07/2023 but the it was not delivered and the status was marked as consignee not available even when I was available. Now today when I checked the status on 10th it says "Undelivered Shipment Held At Location" and I am unable to contact anyone. When we reach out to their number it says the network is congested. I want to know what will happen of my order
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                  P
                  Padmaja Yelugoti
                  Jul 9, 2023
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                  Though the consignee address is written properly for way bill no.[protected]; the courier is still not delivered. I have given my email id for getting intimation and provided address once again in message. I have not received any mail from bluedart.

                  My address is : 45/153-6, Road No - 9, svdc road, Balaji Nagar, Kadapa
                  YSR District
                  Pin code - 516003
                  Andhra Pradesh

                  Phone number : [protected]

                  Attaching the screenshots.

                  If delivery boy even comes at the above landmark and calls me, the issue will be resolved. I will come up to gather the package.
                  +2 photos
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                    K
                    Kamal Dasila
                    from Gurgaon, Haryana
                    Jul 8, 2023
                    Jul 10, 2023
                    This thread was updated on Jul 10, 2023
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                    Address: Dehradun

                    Hi my order in is my town since last 2 days.
                    It said out for delivery today but I still didn't received it. They don't provide delivery person's contact info, neither provide the address of their office from where I can pick up. The delivery person didn't come to my address and didn't even contact me, and now the my tracking status say Consignee'S Address Incomplete/Incorrect. I have had 100+ deliveries to the same address since two years now. Please take some action, the content of my courier is very important and costly.

                    This is my Waybill number [protected]

                    Thanks
                    Jul 10, 2023
                    Complaint marked as Resolved 
                    Consignment delivered after 2 days
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      A
                      Aayushp
                      Jul 7, 2023
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                      Adidas order AIN[protected]this is the order number of the shoes I ordered.

                      I received a message late night at 11:35pm- Your order with Blue Dart AWB# [protected] was delivered to SELFF.

                      This order has not been received by me, not even a single Phone call was made by the delivery person

                      Horrible service, total scam
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        A
                        Abinash Vemula
                        from Uthukottai, Tamil Nadu
                        Jul 6, 2023
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                        Consignee's address incomplete/incorrect courier not delivered

                        Website: www.bluedart.com

                        Though the consignee address is written properly for way bill no. [protected]; the courier is still not delivered. I have given my email id for getting intimation and provided address once again in message. I have not received any mail from bluedart. Moreover blue dart has delivered to the same address before.The delivery guy just gave a call and hung up without even speaking to me.I request the issue be resolved as soon as possible...
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                        Bhuvnesh singh sikarwar
                        from Vidisha, Madhya Pradesh
                        Jul 5, 2023
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                        Address: Haripura, vidisha, Madhya Pradesh

                        I haven't received the parcel but it's showing delivered
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          adit yadav
                          Jul 4, 2023
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                          My waybill no [protected] which should be delivered 4 July 2023 and company not even call or message and claims that call is not connected. And give no information about when it is delivered.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            M
                            Mayank225
                            from Pune, Maharashtra
                            Jul 3, 2023
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                            Resolved

                            Delivery problem wrong consignee address

                            My icici credit card was sent via blue dart and was supposed to be delivered today. I directly went to blue dart office and they confirmed that they have received the shipment and it will be delivered today. They said they cannot give the shipment to ne directly and have to deliver it at home. Waybill number for shipment is [protected]. Now on website its showing that consignee address incomplete/incorrect. On top of that blue dart messaged...
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                            2
                            29686pa|nter!!
                            Jul 3, 2023
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                            Tracking says Delivered. But shipment not received

                            I ordered a gift for a friend. It was supposed to be delivered today. We all are eagerly waiting for it to arrive. The tracking kept saying it's on the way /Despatched. But suddenly it says it's delivered. I have not recieved my shipment yet. The tracking ID is [protected]. I need my parcel asap as per schedule.
                            Kindly clarify....
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                            G
                            gsaini0602
                            Jul 3, 2023
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                            I have ordered my order on 29 June 2023 and the estimated delievery is 3rd July 2023. On 2nd July, I am getting the status update as incomplete/incorrect address that shouldn't be the case as the address has been provided way too many times to bluedart and they are successful to deliever my item.

                            I haven't recieved any call regarding the address update if they found any issue for the same.

                            Isn't it concerning that way many complaints are same I.e. incomplete address/incorrect?
                            Please help me out as soon as possible.

                            My tracking ID: [protected]
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              D
                              diff_2013
                              from Pune, Maharashtra
                              Jun 30, 2023
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                              I am trying to get in touch with Blue Dart customer care [protected] since today morning.

                              1. The phone connects and then after 3 seconds says that the number is busy and disconnects
                              2. Rarely I get past this stage but the IVR does not accept any input. When I press 1 to enter tracking number nothing happens.

                              BlueDart is expected to fix this misbehaving IVR process
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                V
                                Vidya Kondraju
                                Jun 29, 2023
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                                Address: Tirumalgherry
                                Website: blue dart

                                Hi, I have not received any call from bluedart yesterday . I have received sms that my order would be delivered on 28th June 2023. But have not received any call from them and the tracking status is marked as Consignee'S Address Unlocatable/Landmark Needed. This is not at all expected from bluedart . I am worried about the courier as it is related to my bank credit card. Please do the needful. The location is shown in the tracking link that it is near to my area. Kindly ask the delivery person to contact before updating any status.
                                tracking id #[protected]
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