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Trujet Airlines Complaints & Reviews

N
Namuduri19
from Amalapuram, Andhra Pradesh
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non refund of excess baggage paid for cancelled flight

Address:Hyderabad, Andhra Pradesh
Website:Truejet.com

Excess baggage amt of rs 5000/- for my booking pnr no. Aubk23 subbarao for their cancelled flight no.2t-141 dated 25/10/2019 from hyderabad to rajahmundry has not yet refunded by the truejet airlines in spite of my several requests made. The flight cancellation was not informed or no alternative shown by the truejet airlines. The ticket amt was refunded by the agency make my trip. Given email addresses are not delivering the mails....
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Natasha Tahariya
from Pune, Maharashtra
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refund not processed after flight cancellation

Address:Hyderabad, Telangana, 500084

Hi,

I have booked a ticket to travel from hyd - indore on 20th oct. The flight was cancelled by truejet due to some operations issues on 15th oct.

Its been 15 days i have not received refund amount 4, 337.00 rs for pnr - t22945.

I have called multiple times on truejet customer care number[protected]
But no customer care agent is picking up the call.
I have written an email as...
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M
Mikey123
from Hyderabad, Telangana
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regarding refund

Hello,

As the flight got cancelled on 27-9-19 from bangalore to vidyanagar and you are supposed to refund my amount long back it's been a month! I am very dissappointed with your response has i tried many times to contact you people! Worst customer care, not picking call, no email reply! Such a worst airline! I demand you to refund my money as soon as possible or else i will take some serious action! Thank you
br...
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L
LibraSaurabh
from Hyderabad, Telangana
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not refunding money

Address:Hyderabad, Telangana, 500037

Cancelled flight with no reason,
Worst customer care, very aggressive, never provide full information always put some clause not to refund money.

Aaak thoooo jet (Spitting)

Not returning money
Not picking call, no email reply

Cheater

As you sow so shall you reap.

-jai mahakal...
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I was travelling with your trujet airlines scheduled at 10.50am. On 30.4.2019 having pnr no. Ab65pa, 2t, l22322 (2t). I reached the nanded airport at 9.20 am near the entry of the ariport i was informed that the flight had been delayed and would fly only at 4.30 pm. No specific reason were given for the delay by the authorized person posted by you.
That the city is quiet far from the airport we were made to go back and come back at...
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V
vikcky
from Delhi, Delhi
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misbehavior of ajay paradesi

Address:Hyderabad, Telangana, 500005

Team
I want to state ajay paradesi is an employee in trujet at rgia he is not caring of the customers he s well treating people like an untouchable.
His rude behavior ruins us this is 3rd person im complaing the same to the authority of rgia.
Take an global action on this he disturbing me physcially and sexually harassed me this is truly fault of the managing directory. This type of actives should not be entertained any...
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M
mschandra84
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flight cancellation

Address:500049

Wonderful experience for customer wanted to fly for the first time in this airlines..

No words to say.. I have booked the tickets 1 month before now and panned by vacation. But now truejet is simple saying a flight is cancelled before 2 days of my travel simply saying regret to inform.

Now, i need to shell out additional 2000 bugs from my pocket in addition to this by paying once again convenience charges.br...
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On 22/12/17 trujet flight 2t417 from bellary to hyderabd delayed by 1.5 hrs leading me to miss spicejet flight sg1059 from hyderabad to vizag. Flight 2t417 departed at 18hrs instead of actual departure of 1640 hrs. Even the bellary airport staff were clueless of the flight's airborne time from hyderabad. The customer care didn't pick up calls to address concerns. The staff at hyderabad airport even didn't help to register complaint.
br...
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This is the second time i am posting the same complaint, which has happened to me again after 4 months.
Hello, this is sandeep. I booked a flight from coimbatore to vijayawada (Travel date 22nd 2017) with a connecting flight. Indigo flight from coimbatore to chennai followed by trujet chennai to vijayawada. Suddenly i got a message yesterday that the trujet flight got cancelled. Now when i called to customer care services.. They are...
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D
datha99
from Mumbai, Maharashtra
Feb 16, 2022
This thread was updated on Feb 16, 2022
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Refund of cancelled flight

Address:Hyderabad, Andhra Pradesh
Website:www.trujet.com/ebooking/Info/ContactUs

Trujet cancelled their bangalore-rajahmundry flight scheduled on 18th june. This cancellation information was provided only before 20 hours to the scheduled departure.

They are highly incompetent and the customer care also in very unresponsive. I've yet to receive the promised refund for my booking even after 10 days. Cannot get hold of any personnel from this company.

They shouldn't be operating with this kind...
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V
Vikas Kovvuri
from Rajahmundry, Andhra Pradesh
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Flight cancelled - no response by customer care and trujet counter at hyd airport

Address:533103

I have booked my return journey tickets from ahmedabad to rajahmundry on[protected] through goibibo.. Since there is no direct flight i got a connecting flight via banglore.. Date of journey was[protected].

On[protected], 2:14 pm i got a message from trujet (My connecting direct flight from banglre to rajahmundry was trujet) that, flight got cancelled.. Regret inconvenience. So, i tried reaching trujet customer care from myside...
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S
Sunil Deshpsnde
from Pune, Maharashtra
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Cancellation of flights

Address:Hyderabad, Andhra Pradesh
Website:Trujet

I am sunil. Complaining that i had booked trujet flight tickets for nanded to hyderabad on 15 th may 2017 pnr no 00yzco, hyderabad to tirupati on 16th may 2017 pnr no 00yxdf and tirupati to hyderabad on 19th may 2017 pnr no 00yxdg all these flights were cancelled by trujet company. We had suffered from many trouble and we had disturbence in our holiday plans and also had extra financial expenses. I want financial compensation for our loss...
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R
Robinson Clitus
from Chennai, Tamil Nadu
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Refund of money

Address:Hyderabad, Andhra Pradesh, 600053
Website:www.trujet.com

Please find cancelled sector details below:
Flight no. : 2t207
Date : 21 feb 2017
Sector : hyd maa

The flight is cancelled and they are suppose to refund the money to my credit card. But they convert the amount as voucher without my permission. I tried to contact them and not available on phone. I have no intension to travel in this airline near future.

How to register this type of fraud...
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G
Guhan Subramaniam
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Terribly managed airline.

Address:Hyderabad, Andhra Pradesh
Website:www.trujet.com

This airlines cancelled on us after making us wait 5.5 hours. The personnel at the gates did not even inform the people waiting that it was cancelled. Very unprofessional and badly managed. One of the staff even told us that the engineering and the management does not work well together. This only means that it is a disaster waiting to happen. This is a dangerous airlines.

We have emailed many times to the company and they...
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R
Rajeshwar Khurana
from Gurgaon, Haryana
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Delay of flight

Address:Hyderabad, Andhra Pradesh, 122002
Website:www.trujet.com

Flight no. 2T207 from Rajahmundry to Hyderabad Dated 13 September 2016 was delayed by 3 hours by the airline due to the NON-AVAILABILITY of their aircraft on the Rajahmundry airport because of which 2 passengers travelling by this flight namely RAJESHWAR KHURANA(PNR NO :- 00U7GC) and DIVYANSH KHURANA(PNR :- 00UAO6) missed their other connecting flight from Hyderabad to Delhi by Indigo Airlines. The scheduled departure time was-16:45 but the...
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