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Trujet Airlines Complaints & Reviews

O
onkarbulbule
from Mumbai, Maharashtra
May 29, 2022
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Ticket refund amount not received

Flight 2T517 was cancelled by Trujet on 05/03/2022.

But refund towards the full ticket fare paid of Rs. 14220/- is not received.

I have emailed them multiple times upto apalette authority level. But no response. Over phone they say servers are down so could not do anything. I need refund of fare + interest for 90days back to my same payment mode which was used to book ticket.

Ticket PNR Booking...
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R
rohitkoli2022
Apr 26, 2022
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Ticket amount refund

Trujet cancelled their Mumbai-Kolhapur flight scheduled on 19th March. This cancellation information was provided only before 20 hours to the scheduled departure. Because of this got affected all our plans.
I tried to call customer case many times they are not available to listen.
Once they available she told me there is system maintenance on going because of this we are not available.

Since after more than 1...
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I booked tickets for travelling in trujet airlines with pnr X24K24 for travelling to jalgaon for mumbai but flight got cancelled but till date i didnot recieved any refund.kindly process the same.refund amount of Rs.9995/-...
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R
Ramesh Marise
Mar 3, 2022
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Amount not refunded for cancelled flight on 19.02.2022

I booked tickets for travelling in trujet airlines with pnr X24K24 for travelling to jalgaon for mumbai but flight got cancelled but till date i didnot recieved any refund.kindly process the same...
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S
sarvan krish
from Kāraikkudi, Tamil Nadu
Mar 1, 2022
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Refund of Cancelled Flight Amount

Address:Mr. Saravanan Krishnan, Sr. Pr. Scientist, Central Electrochemical Research Institute (CSIR)-CECRI), Karaikudi, Tamil Nadu.

We have booked three tickets from Jindal Vidyanagar (VDY) to Bangaluru (BLR) on 18/02/2022, Departure 10.00 am in Trujet flight 2T622. Our booking Number is PV5A2G in the name of
(1) Ms. Saraswathy Velu, (E-Ticket No.[protected]
(2) Mr. Anand Babu Gnanasekaran (E-Ticket No.[protected] and
(3) Mr. Saravanan Krishnan (E-Ticket No.[protected]

But on 17/02/2022 at 10.30 am, a message was received...
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S
samveer81
Feb 23, 2022
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No refund processed - DO NOT TRAVEL WITH TRUJET

Trujet cancelled flight and not processed my refund since last 2 months. Despite continuous calls and follow up the entire team including manager do not provide any commitment to the date it will get refunded.

Customer care service is terrible with few names I unfortunately I have to deal with like SaiKiran, Nikhil, Ayub Mohammad etc.

I sincerely request everyone not to use Trujet airlines and get into problems...
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Dear team,

Amount is not refund provide last 1 year. PNR detail is A2MY58...
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P
Phani Kumar1243
Feb 13, 2022
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Refund not yet Credited

Airlines had cancelled the flight like 20hrs bfr departure n till date i.e from 6th feb to 13feb no proper response from the truejet arilines team about the refund... I would like to complaint on the same......
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W
Waheguru da khalsa
Jan 13, 2022
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Cancellation of flight

Address:Hyderabad
Website:Trujet.com

My true jet flight from Ahmedabad to Nasik on 2nd January was cancelled. We were four travelling on this flight.Trujet promised to refund in 5/7 days ..till today neither they refunded nor replying my calls.pls help.thanjs Hari Lulla...
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K
kalyan krishna Garpelly
Dec 22, 2021
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Refund - cancelled flight

My flight to Belgaum from Hyderabad on December 30 (flight number - 2T541) has been cancelled by Trujet Airlines with out even mentioning the reason. It's been 10 days the flight has been cancelled and they have not initiated refund amount yet.

They are highly incompetent and the customer care also never answers the call.

I have booked my ticket through ease my trip and they have told me that Trujet didn't initiate...
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S
sasidhar D
Dec 20, 2021
Dec 26, 2021
This thread was updated on Dec 26, 2021
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Trujet not refunding the money for cancelled flights by themselves

On 15 October 2021 for Nov 26th 2021, with Reference Pnr #:C3L545, i have booked Trujet flights through Yatra.com, but on November 23rd Trujet cancelled the flight and some customer care person called me and they will refund the money in 5 working days but after one month there is no response from them and money not been refunded....
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A
Anand Thanki
Dec 15, 2021
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Overdue Refund Reequest

Address:Turbo Megha Airways Pvt Ltd, Plot No: S-1, Technocrats Industrial Estate, Balanagar, Hyderabad, Telanagana-500 037, INDI
Website:www.trujet.com

Greetings!

Regarding the booking below in trail mail, I have canceled my tickets but still I haven't received my refund yet. Its been more than 6 Months now but haven't heard anything from you.
Kindly do the needful at the earliest.Looking forward to hearing from you soon.

Please find attached booking details.

Regards, Anand Thanki
+[protected]
+[protected]...
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V
Vaishnavi Pantham
Dec 7, 2021
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Refund

I booked a flight for[protected] from Hyderabad to Rajahmundry. I reached the airport at 5 since my flight was at 6.45. I searched the entire airport thrice for the trujet counter but couldn’t even find one. When I went to the Trujet help desk, even that was empty. There was not a single Trujet staff member who could help me. I called all the helpline numbers but They were unavailable or switched off. I checked online if the flight got...
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M
muhammad awes shaikh abdul gani
Nov 20, 2021
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Refund for cancellation

Dear TrueJet,
I had booked the ticket for Hyderabad to Nanded flight (travelling on 11.11.2021) which for unknown reason got cancelled as per message received on registered mob. no.

copy of ticked attached herewith for your reference.

which has caused huge turbulence in my travel schedule from Dubai.

Anyway, the refund is still not done for INR 3124.00.

Is it really required...
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S
Sanpreet Kaur
Nov 9, 2021
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Flight was cancelled and number given is not responding

I booked a flight from Bombay to nanded in trujet. But they cancelled the flight and the given number is not working.
And there was a connecting flight too, my all schedule is disturbed and I have to face financial loss too. I need my refund...
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S
Sanpreet Kaur
Nov 9, 2021
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Flight was cancelled

Trujet messaged me regarding they cancelled my flight and my whole schedule is disturbed because of it.
I need a refund for that...
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S
Shekar Konka
Oct 27, 2021
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Flight cancelled by trujet but refund not yet received

My ticket got cancelled by airlines and I didn't get my money back, its almost a week and when I try to reach customer care but call get disconnected...
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A
Archs
Oct 8, 2021
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Flight cancellation and refund processing

Address:Hyderabad

My flight from Nashik to Ahmedabad was cancelled by the airline at the last minute. I am trying to reach them by phone and email but getting no response.

Please ensure that you process the refund....
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N
Nikshita Niranjan
Oct 8, 2021
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No refund even 6 days after cancelled flight

Information that Hyderabad - Bangalore one-way Trip has been cancelled was received on Oct 2, 2021. The refund was said to be done within 24 hours and yet there hasn’t been any. The link provided in the mail to claim refund doesn’t open either.
Trip ID is[protected]...
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K
Kushnoor
from Bidar, Karnataka
Jul 7, 2021
Jul 10, 2021
This thread was updated on Jul 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trujet Refund

Address:Hyderabad
Website:www.trujet.com

With reference to the below subject, I wish to bring to the notice of DGCA that I had booked a Trujet ticket to Bengaluru from Bidar in Karnataka on June 30, 2021, vide booking no AAGF5K and E-Ticket no[protected] in the name of my son Veeraditya Kushnoor s/o Pradeep Kushnoor.
However, the airline canceled the flight at the last moment without making alternative arrangements, causing severe distress as my son had to reach Bengaluru...
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S
Shafiq Ahmed Shahbaz
Jun 25, 2021
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Cancellations

Address:Hyderabad

Hi I am Shafiq, I have booked a flight from Hyderabad to Vidyanagar that was schedule on Sunday 19th June 2021 which got cancelled for some operational reason and we forwarded that booking for Friday 25th June 2021 which again got cancelled and after talking to customer care of the airlines he gave us 110% assurance that flight will be operated on Saturday 26th June 2021 we trusted and forward the booking for Saturday today we got the confirmation...
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K
Kushnoor
from Bidar, Karnataka
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Payment wasted

I have booked a TruJet ticket from Bidar to Bengaluru on 23rd January 2021 for the 29th January 2021 in the name of Veeraditya Kushnoor with Premium Seat and Bundled meal included. amounting to ₹1000/-.
However, on the flight from Bidar to Bengaluru, he was made to make a payment of ₹ 300/-. This is highly irregular and amounts to cheating passengers. Please make note of this and try to resolve this issue with an apology if not...
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K
Kushnoor
from Bidar, Karnataka
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Airline not keeping its commitment after payments.

I have booked a TruJet ticket from Bidar to Bengaluru on 23rd January 2021 for the 29th January 2021 in the name of Veeraditya Kushnoor with Premium Seat and Bundled meal included. amounting to ₹1000/-.
However, on the flight from Bidar to Bengaluru, he was made to make a payment of ₹ 300/-. This is highly irregular and amounts to cheating passengers. Please make note of this and try to resolve this issue with an apology if not...
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M
Mohit Bohra
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Flight cancellations

Before the lockdown, I had booked 2 trujet flights but somehow both of them got cancelled without any reason.
They booked another flight of the next day that also got cancelled. When we asked for refund, they said both will be refunded to my account.

This is not the first time, the same thing had happened in February and we never got our refund nor we could book any flight.

We cannot call to their customer...
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Website:Trutet airline.com

I am Manoj Kumar Soni. Trutet flight booking date:16/03/2020. Jalgaon to Ahmedabad. PNR. Number. GF2A2D. Airline cancelled by fligt. Than not cancel ticket. Show complete . Not received refunds. Or. Ahmedabad to Jodhpur 16/03/2020. Indigo airlines. PNR number. IN645K. Cancelled refund 0. By misstek by trujet....
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Firstly, we are informed about the cancellation one day prior the schedule. This is absolutely unprofessional behavior. They should have common sense that we should notify passengers one week prior. Disgusting

Its been more than 20 days we hae not received the refund. What kind of operations they have god knows i received the call tht will get the refund but still after 20 days there is nothing, no communication, no refund...
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R
Ramesh Arasavilli
from Hyderabad, Telangana
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seat no not allotted as per invoice/ itinerary

This is to inform you on 22nd feb, 2020 i have travelled from vijayawada to hyderabad in your flight no 2t132 at 08:05. I preferred seat no 19 f, you have collected premium rs, 250 and allotted in invoice. When i collected boarding pass they allotted me seat no: 02 a. I am unable to bear the noise. To avoid the crowed and noise i preferred 19 f. Let me know why you changed with out my knowledge even collected charges extra?

With...
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Address:5-108/3 street no 9 bhavaninagar dilshuknagar 500060, Hyderabad, Telangana, 50060
Website:REQUEST FOR COMPENSATION FOR CANCELLED FLIGHT NO 2T625


i request you to please pay compensation for cancelled flight truejet no 2t624 from vidayanagar to hyderabad on 02.02.2020 at 1710 pm,
pnr no b487da for the foling passengers mentioned bellow
medisetty srinivas rao
chinnappan kamaraj
giri mahipal reddy
akundi vyasa chandramouli
i request you to please also pay taxi fare from ballary to vidyanagar
and vidyanagar...
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Address:Central university of Kerala Tejawasini hills periye (po) kasaragod, Kasaragod, Kerala, 671320
Website:travel

Dear sir/madam,
I am writing to you in connection with a 2t-trujet-532 flight which i was booked on january 10th, 2020 4.41 pm. The flight was supposed to depart from sxv selam terminal departure date january 25, 2020, at dep time 11.45 from selam, but was canceled under eu denied boarding regulation 261/2004 i opted to take to the re-routing option.
I am entitled compensation and look forward to receiving the amount equivalent...
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Myself Vijay Patil, I had booked 03 seats in the air flight from Ahmedabad to Jalgaon, flight no. 2T713, PNR no. AA2TVJ, Travel Date 26/12/2019.

The flight was cancelled by Trujet and your serving officer (Mr. Akashkumer) at Ahmedabad Airport has processed for refund and had confirmed that refund will be credited within 24 hours but 6 days are over and yet refund has not been credited, I am continuously trying to call on your...
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