Car Rental Complaints, by popularity

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Ola Cabs / Ani Technologies — cash paid to driver and money also deducted from wallet

 patodiyamayank on May 6, 2019
I am really disappointed by the response from ola regarding this matter. I booked a ride from noida to india gate with crn no: [protected] for my parents. After completing ride, money deducted from my postpaid wallet and my parents paid the cash to driver too as the driver demanded the on the...
Complaint comments  Read comments Complaint country ChennaiComplaint category Car Rental

Zoomcar — not refunding money.

 shubh3105 on May 5, 2019
I booked tiago (Ka 03 af 4128) from zoomcar for trip to kerala and while crossing the karnataka border at kerala checkpost the police asked me about kerala state permit (Which is 1800) and it was not issued for that car and also number plate was not there on the left and right side of the car...
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Ibibo Group / Goibibo — no refund provided on cancellation of cab

 Ishant14 on May 5, 2019
I booked a cab through goibibo app for 19th april 2019 in bangalore (Pnr-carpwfbbi6ip857). I contacted the support team for the amendment of the cab but they refused to do that. I asked them about the cancellation policy on which they told me that if i cancel my booking now i’ll get back 90%...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — poor car service

 Kritika Gupta2603 on May 5, 2019
Booked a car 8th march, 2019

First of all i booked it 11:30 pm but because there internal issues i got it by 2 o'clock.
After that also i was called back to the pickup place because of some issue they had.

The car provided was so difficult to drive. br...
Complaint comments  Read comments Complaint category Car Rental

Ibibo Group / Goibibo — didn't get a refund for goibibo system error

 Niroj Behera on May 5, 2019
Events:
Booked a round trip from hyderabad to bangalore.
Opted for airport cab from bangalore airport to the city.
Issue:
-received a message stating the cab is for "drop to hyderabad airport".
-tried to book the cab from the link given only to find that the...
Complaint comments  Read comments Complaint country HyderabadComplaint category Car Rental

Uber India — uber booked

 madhusmita2019 on May 4, 2019
I am madhusmita jena register mobile no +91-[protected]. Booked cab on 25th april 2019 at evening for medical appointment & cab came to my nearer point. That point to my house was less than 200 miter requested to driver please come to house door because of my wife unable to walk. But that driver...
Complaint comments  Read comments Complaint category Car Rental

Drivezy — drivezy- complaining about how they play with the customers to get as much money as possible.

 Naresh Singh Bhau on May 4, 2019
What a Fraud.

Feeling like i was duped.

1. Booked with the fuel package and there was no fuel in the tank. Then refueled for 500 took the pos reciept and now the drivezy executive is saying it will not get approved.

2. The end timing was 2:00 am....
Complaint comments  Read comments Complaint country BangaloreComplaint category Car Rental

Ola Cabs / Ani Technologies — dropped in midway and raise bill

 Aseemgarg1980 on May 4, 2019
I have booked ola rental for 1 hour for my wife and children. During the travelling cab got punchered and driver dropped my wife and children mid way.
When they ask for another cab he denied and say you have to book another vehicle at your own.
So i arrange another vehicle immediately...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Uber India — reactivate my uber account

 Sujatha H on May 4, 2019
I'm signing in to my uber account, through my uber app, unfortunately, everytime i use my number, i get a pop up message saying, "your account is currently disabled. Visit t. Uber.com/account - disabled for more information." i sent many mails to uber help but the there was no response.
Kindly...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — inconvenience charges

 akshay ges on May 4, 2019
I rented a zoom car on may 2nd 10 am to may 3rd 4pm. I left the car and completed the procedure before 3 40pm itself. And i got a message that an amount of rs 2556 will be refunded by 4th may. And i also got a message that their are no outstanding bills. Now they are asking me to pay rs 5000...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — unfair cleaning charges

 Sidhaant Jain on May 4, 2019
I had booked a zoomcar from kochi airport booking no jps6bzrm8 which i returned the car and also paid for the extra kms.
No issues till then, i even asked the zoomcar personnel to check everything on his end right now in front of me, so if he has any issues, i can rectify, he said everything...
Complaint comments  Read comments Complaint category Car Rental

Uber India — uber complaint for not refunding the money for the 1st may 2019 trip in the evening

 Viraf Heerjee on May 3, 2019
In regard to the trip taken on the evening of 1st may 2019, when i booked my cab, the cab showed an eta of 17:28 hrs. To my destination. Hence i booked my cab. The cab finally arrived at my pickup location at 17:53 hrs. And dropped me destination at 18:01 hrs.. Because it was an appointment...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Ola Cabs / Ani Technologies — regarding cab service

 Msdewal on May 3, 2019
I just want to tell you that your can service ruin my day. I book a cab today from hauz khas to nizamuddin railway station but it was showing 20 min waiting time and cab driver tell wait for 30 min i was waiting but he wasn't on time and at last he canceled the ride and i missed my train to...
Complaint comments  Read comments Complaint country New DelhiComplaint category Car Rental

Ola Money — paid cash to driver but still showing outstanding

 pragati ghadole on May 3, 2019
I have booked ola have paid cash after destination but due to faulty mobile of driver it showed zero money so i paid cash to the driver. He cheated about it and did nt frwd it to ola. Ever since i am constantly getting threatning call from ola to pay the dues or will take legal action. They...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — refund amount process

 Rîtû Yâđåv on May 3, 2019
Dearsir/madam,
Booking id # jps6bmyo0
I booked a car on 1st of may 2019. Some issue cancelled the booking. They said that the amount will reflect in your account in 1hr but when i checked my account it is 0 and today is 2nd day till now i didnt get my refund money from zoom car.br...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car, Zap Subscription — zap subscribed swift at car not delivered

 santosh stg on May 3, 2019
Dear sir,
My name is santosh s. T. G and i subscribed a swift at car rental for 36 months through zap subscription and i made the payment in 2 instalments as provided by the options in zap platform. I made the 2nd payment dated.,[protected]. But the zap sales authorities the option to...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — remove driving licence

 Vishwajeet79 on May 3, 2019
My friend is using my driving licence in his zoom car account i request you to please help me to remove my driving licence from his account he takes car on rental without my permission and the account which he is using my driving licence he have uploaded the driving licence photo without asking...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — zoomcar not returning complete refuel amount even after selecting "with fuel" option.

 Yahya Ansari on May 3, 2019
I booked a brezza from zoomcar under the title 'with fuel (Prices include fuel cost)'. At the time of pickup, the vehicle had no fuel so i had to refuel to continue my journey. Once i complete my journey, the refund amount should be rs1000 but on the app it showed rs710. I tried calling their...
Complaint comments  Read comments Complaint country Mumbai CityComplaint category Car Rental

Ola Cabs / Ani Technologies — post paid money deducted but not acknowledged by ola

 nirajkumar15 on May 2, 2019
I have cleared my ola money postpaid due on 26/04/2019 but its not reflecting in my account and i am getting constant message for late fees. The reference number for the due clearance is :[protected]igafzwyvg0. The amount of rs 708 is debited from my account.
The incident has been reported...
Complaint comments  Read comments Complaint category Car Rental

Ola Cabs / Ani Technologies — driver dropped at wrong place, changed drop place in booking.

 honey mb on May 2, 2019
Dear ola team.

Yesterday i booked an ola cab from kailash puri to old delhi rly. Station. The driver picked my guests (An army officer who was posted in faizabad and going to himachal with family) from my place at 9 pm. Driver dropped my guests at new delhi railway station and...
Complaint comments  Read comments Complaint category Car Rental

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