[Resolved] State Bank of India — Fraudulent transaction | |||
Sir I had lodged complaint in this column that in the name of one Mega_Traders_TPSL, fradulently debited Rs.7999/- fro my SBI Card informing that they are from SBI Card division. While telephonic conversation, they had created OTP and debited my card. Immediately on getting alert, i had contacted customer care where i was told that that was a fradulent transction and not by the SBI Card. I had blocked my card and and submitted dispute form. As per SBIcard advice, i paid entire amount. Now SBI Card had informed that it is a genuine transaction. hence they closed the case. I would like to state that i dont know the company as it was not found in the google serach. i had also cancelled the transaction when so called Mega_Traders_TPSL called me. since last 3 months, they had not delivered the card. Hence it is the responsibilty of SBI card to see that my money to be refunded by the so called Mega_traders as they had registered with them Further, i emailed SBI Card to send address of the merchant with telephone numbers.. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 19 Comments | |||
Comments
SBI — Fraudulent Transactions from Saving Account
Dear Sir/Madam,I would like to bring to your notice that there has been some series of fraudulent transaction carried out through which a sum of Rs.145000/-(approx) has been debited from my account # [protected], SBI Fatehpur (Branch Code ADB 224223). These transactions were happening for the last 3-4 months and I got to know about this when I went to the Bank for the updation of my passbook. Just to bring into your notice that I have never applied or availed service like Internet / Phone Banking. I want a complete redressal for the same & an assurance that no such incident is repeated in the future.
Regards,
Respected Sir/Madam,
I want to inform you regarding some fraudulent transactions made against my SBI credit card ([protected]) on 10-JAN-2012 and lodge a complaint for these fraudulent transactions.
On 10-jan-2012 I was in my office, I received a message regarding a transaction made on my SBI credit card at ONE CARD INC. Within 05 Minutes I received 2nd such messages, two transactions made for ONE CARD INC.of Rs 14,548.28 two times.
I immediately called to SBI customer care and inform them regarding these fraudulent transactions and asked them to block my card. Customer care executive advised me to wait for two days as those transactions was unbilled. But in the mean time I had sent a fax copy of disput form to chargeback.[protected]@ge.com & mail the same insident also tochargeback.[protected]@ge.com.My "caseID=[protected]' FRAUDULENT TRANSACTION.
On 02-feb-2012 i received a mail from chargeback.[protected]@ge.com that I have to .The investigation for these transactions has been completed. We confirm that the transactions are valid as they have been performed in a Secure Electronic Commerce environment and have been validated by your Card CVV and Date Of Birth over the Internet; hence the liability for the transactions rests with cardholder.
Since the card is still in your possession, we urge you to clear the outstanding balance at the earliest to avoid further late fee and finance charges on your card account.
We are therefore closing the dispute at our end.
Kindly investigate into this issue. I am in deep trouble right now. I did notmake any transaction with this card.
Thank you
Amiya Kumar Panda
[protected]
I want to inform you regarding some fraudulent transactions made against my SBI credit card ([protected]) on 10-JAN-2012 and lodge a complaint for these fraudulent transactions.
On 10-jan-2012 I was in my office, I received a message regarding a transaction made on my SBI credit card at ONE CARD INC. Within 05 Minutes I received 2nd such messages, two transactions made for ONE CARD INC.of Rs 14,548.28 two times.
I immediately called to SBI customer care and inform them regarding these fraudulent transactions and asked them to block my card. Customer care executive advised me to wait for two days as those transactions was unbilled. But in the mean time I had sent a fax copy of disput form to chargeback.[protected]@ge.com & mail the same insident also tochargeback.[protected]@ge.com.My "caseID=[protected]' FRAUDULENT TRANSACTION.
On 02-feb-2012 i received a mail from chargeback.[protected]@ge.com that I have to .The investigation for these transactions has been completed. We confirm that the transactions are valid as they have been performed in a Secure Electronic Commerce environment and have been validated by your Card CVV and Date Of Birth over the Internet; hence the liability for the transactions rests with cardholder.
Since the card is still in your possession, we urge you to clear the outstanding balance at the earliest to avoid further late fee and finance charges on your card account.
We are therefore closing the dispute at our end.
Kindly investigate into this issue. I am in deep trouble right now. I did notmake any transaction with this card.
Thank you
Amiya Kumar Panda
[protected]
Hi,
We are facing the exact same problem in HDFC credit card.On 12-jan-2012 I was in my office, I received a message regarding a transaction made on my HDFC credit card([protected]) at ONE CARD INC. Within 02 Minutes I received 2nd such messages, two transactions made for ONE CARD INC.of Rs 13, 752.80 TWO TIMES. I immediately called to HDFC customer care and inform them regarding these fraudulent transactions and asked them to block my card. Customer care executive advised me to wait for two-three days .In meanwhile we have submitted copy of disput form to HDFC bank.
Since the card is still in your possession, we urge you to clear the outstanding balance at the earliest to avoid further late fee and finance charges on your card account.
We are therefore closing the dispute at our end.
Kindly investigate into this issue. I am in very trouble right now. I did not make any transaction with this card.
Thank you
Gaurav Maheshwari
[protected]
We are facing the exact same problem in HDFC credit card.On 12-jan-2012 I was in my office, I received a message regarding a transaction made on my HDFC credit card([protected]) at ONE CARD INC. Within 02 Minutes I received 2nd such messages, two transactions made for ONE CARD INC.of Rs 13, 752.80 TWO TIMES. I immediately called to HDFC customer care and inform them regarding these fraudulent transactions and asked them to block my card. Customer care executive advised me to wait for two-three days .In meanwhile we have submitted copy of disput form to HDFC bank.
Since the card is still in your possession, we urge you to clear the outstanding balance at the earliest to avoid further late fee and finance charges on your card account.
We are therefore closing the dispute at our end.
Kindly investigate into this issue. I am in very trouble right now. I did not make any transaction with this card.
Thank you
Gaurav Maheshwari
[protected]
1. I am a account holder in SBI Talasari branch wide a/c no. [protected]. I received few sms's which are as follows in which various amout has been withdraw from my account without my acknowledge :-
1) Rs. 5000 /- Airtel billdesk mumbai in tra no #[protected]
2) Rs. 30717 /- Ibibi web pvt ltd gurgaon in trk no #[protected]
3) Rs. 1575 /- Mobik wik new delhi in tra no #[protected]
4) Rs. 1585 /- Mobikwik new delhi in tra no #[protected]
5) Rs. 1595 /- Mobikwik new delhi in tra no #[protected]
I have already called the toll free number [protected] and requested to block the card wide complaint no. [protected] and informed the talasari brach on [protected] at 14:10 hrs.
you are requested to look into the matter and take necessaru actions.
Your Faithfully.
(Deepak S. Gangoda)
+91 [protected]
1) Rs. 5000 /- Airtel billdesk mumbai in tra no #[protected]
2) Rs. 30717 /- Ibibi web pvt ltd gurgaon in trk no #[protected]
3) Rs. 1575 /- Mobik wik new delhi in tra no #[protected]
4) Rs. 1585 /- Mobikwik new delhi in tra no #[protected]
5) Rs. 1595 /- Mobikwik new delhi in tra no #[protected]
I have already called the toll free number [protected] and requested to block the card wide complaint no. [protected] and informed the talasari brach on [protected] at 14:10 hrs.
you are requested to look into the matter and take necessaru actions.
Your Faithfully.
(Deepak S. Gangoda)
+91 [protected]
As requested by SBICard (we would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 012608 in your mail to enable us to address your concern on priority), till now no reply from the SBI_Cares. though approached immediately.
Since i had paid the amount of Rs.7999/- to SBI Card, it may arrange to get back amount from the Mega traders as the deal was cancelled.
Since i had paid the amount of Rs.7999/- to SBI Card, it may arrange to get back amount from the Mega traders as the deal was cancelled.
To me also Fraud marketing persons calling and asking my personal details, I think SBI card is one of the worst card I have ever had. Please Don't go for the SBI credit card, Though they know they were not taking enough action, I think someone might have hacked our details or their staffs selling our personal and card details. For past 6 years I am getting calls. I had 2 SBI cards one is normal card and IRCTC card, I have the canceled the IRCTC card when they charge the annual fee after 3 years and I have to deactivate the another card.
I got call from [protected].
I got call from [protected].
I got the call from the number [protected], saying they were calling from master or visa card. Since I am privileged customer they are giving me offer, then I ask which bank is it. She told Its not bank, its either Master or Visa that is shown on the credit card, then I told without bank connection master or visa is not operating individually in india, I asked boldly from which company they are calling, she just disconnected the call. Dear all, SBI card division is giving repeated same message as don't disclose any confidential details to any one. Here after we have to just display or write these phone number in https://www.consumercomplaints.in so that some one by searching number can know these number are fraud. By this innocent people won't get trapped since banks are not taking enough steps to stop these non senses.
Again I got a call from SBI credit card verification, and call from the number [protected]
Dear Sir,
I have received call from the Dr John Harry about I was win 1 million pound, and after that he told me i have to pay 25500 custom charges / After investigation he is fraud and i want to tell all indian guys and poilce and crime depart ment please take necessososry actions...
i have received his email and call number and bank details below.
[protected]@hotmail.com
mobile noi: [protected]
SBI Account number : [protected]
Branch: SBIN0009160
Please take necessory action and pass this messege to all ..and tell your branch to find more suspicious account. He told us he calling from the NEwdelhi international airport and there is his bank. but all are fake...
Thanks
I have received call from the Dr John Harry about I was win 1 million pound, and after that he told me i have to pay 25500 custom charges / After investigation he is fraud and i want to tell all indian guys and poilce and crime depart ment please take necessososry actions...
i have received his email and call number and bank details below.
[protected]@hotmail.com
mobile noi: [protected]
SBI Account number : [protected]
Branch: SBIN0009160
Please take necessory action and pass this messege to all ..and tell your branch to find more suspicious account. He told us he calling from the NEwdelhi international airport and there is his bank. but all are fake...
Thanks
Hi
Yesterday i have got 2 sms on my mobile that i got my debit care swip for the transaction of
1. 4999 with reference number is-poss033966
2.4999 with reference number is -poss034131
I am from behiar and transaction happen in delhi, Same time i have give a FIr to police station regarding the same.
Looking for get help from bank to stop merchant transaction as soon as possible before merchant give claim for the same amount.
My Name Prithavi chandra Prasad
Account No.-[protected]
Mobile number [protected]/[protected]
Requesting bank authority to take quick action on same and delever me proble solution
Yesterday i have got 2 sms on my mobile that i got my debit care swip for the transaction of
1. 4999 with reference number is-poss033966
2.4999 with reference number is -poss034131
I am from behiar and transaction happen in delhi, Same time i have give a FIr to police station regarding the same.
Looking for get help from bank to stop merchant transaction as soon as possible before merchant give claim for the same amount.
My Name Prithavi chandra Prasad
Account No.-[protected]
Mobile number [protected]/[protected]
Requesting bank authority to take quick action on same and delever me proble solution
1. I am a account holder in SBI Talasari branch wide a/c no. [protected]. I received few sms's which are as follows in which various amout has been withdraw from my account without my acknowledge :-
1) Rs. 5000 /- Airtel billdesk mumbai in tra no #[protected]
2) Rs. 30717 /- Ibibi web pvt ltd gurgaon in trk no #[protected]
3) Rs. 1575 /- Mobik wik new delhi in tra no #[protected]
4) Rs. 1585 /- Mobikwik new delhi in tra no #[protected]
5) Rs. 1595 /- Mobikwik new delhi in tra no #[protected]
Following transaction detals.
Name of the customer – Sibaram Chakrabarty
Account number –[protected].
ATM Card number[protected].
Mobile number of customer - [protected]
Date of transaction – 17/02/16 & 18/02/16
Transaction reference no - ---
17/02/16- POS 613556 CITRUSPAY MUMBAI[protected].00/-
17/02/16 – POS 614413 CITRUSPAY MUMBAI[protected].00/-
17/02/16- POS FT[protected] SBI BUDDY[protected].00/-
17/02/16- POS[protected] snapdeal_payu[protected].00/-
17/02/16-POS[protected] snapdeal_payu[protected].00/-
17/02/16- POS[protected] snapdeal_payu[protected].00/-
17/02/16-POS 307585 CCAVENUE.COM MUMBAI[protected].00/-
you are requested to look into the matter and take necessaru actions.
Your Faithfully.
(Sibaram Chakrabarty)
+91 [protected]
1) Rs. 5000 /- Airtel billdesk mumbai in tra no #[protected]
2) Rs. 30717 /- Ibibi web pvt ltd gurgaon in trk no #[protected]
3) Rs. 1575 /- Mobik wik new delhi in tra no #[protected]
4) Rs. 1585 /- Mobikwik new delhi in tra no #[protected]
5) Rs. 1595 /- Mobikwik new delhi in tra no #[protected]
Following transaction detals.
Name of the customer – Sibaram Chakrabarty
Account number –[protected].
ATM Card number[protected].
Mobile number of customer - [protected]
Date of transaction – 17/02/16 & 18/02/16
Transaction reference no - ---
17/02/16- POS 613556 CITRUSPAY MUMBAI[protected].00/-
17/02/16 – POS 614413 CITRUSPAY MUMBAI[protected].00/-
17/02/16- POS FT[protected] SBI BUDDY[protected].00/-
17/02/16- POS[protected] snapdeal_payu[protected].00/-
17/02/16-POS[protected] snapdeal_payu[protected].00/-
17/02/16- POS[protected] snapdeal_payu[protected].00/-
17/02/16-POS 307585 CCAVENUE.COM MUMBAI[protected].00/-
you are requested to look into the matter and take necessaru actions.
Your Faithfully.
(Sibaram Chakrabarty)
+91 [protected]
On 11 April 2017 seven fraud transition happened from SBI saving account. Fraud transition were to Airtel Money, Idea money, mpesa and ICICI prepaid card, which was got to know when I updated passbook on 29th April 2017. So immediately I have blocked the ATM card and Submitted written complaint application at SBI bank branch office, Branch Code-10624. SBI ITD Branch, Dehradun
We have called customer care team but they were unable to help and generate complain Ticket. Branch Manager send some SMS notification log from switch center and befuddle it with OTP logs and now he is also incapable to help anymore and guide further.
ATM Card was never shared to anyone nor the ATMPIN or OTP neither I have received any fraud call . Also after transition I have not received any SMS notification (OTP/Debit transaction detail). So howcome transition happen from account. Sir, this is really unfortunate for this kind of service and security from State Bank of India.
Looking forward for your positive response and recover debited money.
Kailash Purohit
+91-[protected]
We have called customer care team but they were unable to help and generate complain Ticket. Branch Manager send some SMS notification log from switch center and befuddle it with OTP logs and now he is also incapable to help anymore and guide further.
ATM Card was never shared to anyone nor the ATMPIN or OTP neither I have received any fraud call . Also after transition I have not received any SMS notification (OTP/Debit transaction detail). So howcome transition happen from account. Sir, this is really unfortunate for this kind of service and security from State Bank of India.
Looking forward for your positive response and recover debited money.
Kailash Purohit
+91-[protected]
Dear Sir,
this is to inform you that i holding of your Bank A/c No: [protected] Saving account since long time & never happen this type of incident. some body calling me with Mobile Number: [protected] on the behalf of Sbi & ask me to provide Atm Number to activate my Atm password due to bussy some work i have not care this incident & given all details on that time but after that they have swiped more than rs 105000 from Account.
Sir last month when i have checked my balance then i have found there was a big fraud haven with my saving account, since 24 September 2017 to[protected] more than 6time fraud transaction made from my Account & total amt approxly rs 105000 withdrawn from my Account No: [protected]
against the same i have loged Fir to Noaida police Station fir copy attached.
Sir, also informing you that from Mobile Number [protected] where from i received call earlier they are continuously calling me & assuring me that your amt will be trasfer in your account but we need another bank number where some balance is available.
we are requesting you to please trace this Vodafore Number [protected] & check his location & take necessary action.
when we are asking with Noaida police regarding this incident they are repling me that we can't do anything.
need your urgent action to trace this cheater man & punish him to do this fraud.
regards
Dilip Kumar Jha
Noaida
Mob: No: [protected]
Name: Dilip Jha
A/c No: [protected]
Branch: Noaida
FC 19 Sec 16a Noaida
Mob: No:[protected]
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this is to inform you that i holding of your Bank A/c No: [protected] Saving account since long time & never happen this type of incident. some body calling me with Mobile Number: [protected] on the behalf of Sbi & ask me to provide Atm Number to activate my Atm password due to bussy some work i have not care this incident & given all details on that time but after that they have swiped more than rs 105000 from Account.
Sir last month when i have checked my balance then i have found there was a big fraud haven with my saving account, since 24 September 2017 to[protected] more than 6time fraud transaction made from my Account & total amt approxly rs 105000 withdrawn from my Account No: [protected]
against the same i have loged Fir to Noaida police Station fir copy attached.
Sir, also informing you that from Mobile Number [protected] where from i received call earlier they are continuously calling me & assuring me that your amt will be trasfer in your account but we need another bank number where some balance is available.
we are requesting you to please trace this Vodafore Number [protected] & check his location & take necessary action.
when we are asking with Noaida police regarding this incident they are repling me that we can't do anything.
need your urgent action to trace this cheater man & punish him to do this fraud.
regards
Dilip Kumar Jha
Noaida
Mob: No: [protected]
Name: Dilip Jha
A/c No: [protected]
Branch: Noaida
FC 19 Sec 16a Noaida
Mob: No:[protected]
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I would like to bring to your notice that on 05.03.2009, a fraudulent transaction has been carried out through which a sum of Rs.13000/- has been transferred to the account [protected] in the name of Debit Sweep from my saving account[protected] SBI Narsingarh .I want a complete redressal for the same & an assurance that no such incident is repeated in the future.
Regards