[Resolved]  Reliance Infrastructure Limited — ticket cancellation

Respected Sir,

I have given the request for refund on 18 June 2008, but refund has not been given yet.
It was an eticket and passengers could not board the train due to heavy traffic jam.

Refund for the same has not been done in four months.
Sir,
You are my last hope.

With Thanks,
Manoj Kumar Pandey,
Andheri(East), Mumbai,
Mobile:[protected]




[protected][protected][protected][protected]

> From: [protected]@irctc.co.in
> To: [protected]@hotmail.com
> Subject: Re: cancellation of E-Ticket [protected]
> Date: Sat, 9 Aug 2008 09:42:43 +0530
>
>
> Dear Customer,
>
> Kindly note that your case is already forwarded to the Railways for TDR
> process and is under progress. Soon the refunded amount is credited in your
> account.
>
> Thanks & Regards,
> Yatinder Kumar
> [protected]@irctc.co.in
> www.irctc.co.in
> ----- Original Message -----
> From: manoj pandey
> To: [protected]@ner.railnet.gov.in
> Cc: cacellation Railway
> Sent: Friday, August 08, 2008 11:42 PM
> Subject: FW: cancellation of E-Ticket [protected]
>
>
> ***********************
> No virus was detected in the attachment no filename
> No virus was detected in the attachment no filename
> ***********-***********
>
>
>
>
>
> Dear Sir,
>
> The letter(No 2008/IRCTC/ERTD/Refunds/E-ticket/420866/NER)
> related with refund of amount of Ticket( PNR:[protected]) has been sent to
> you by IRCTC on 23/06/2008.
>
> Requesting you to please process the refund of E-ticket as soon
> as possible.
>
>
> With Thanks,
> Manoj Kumar Pandey
> Flat No.302, Plot No.288,
> Tolani Naka, Sher E Punjab,
> Andheri (East), Maharashtra-400093,
> Mobile:[protected]
>
>
>
>
> From: [protected]@hotmail.com
> To: [protected]@irctc.co.in
> Subject: RE: cancellation of E-Ticket [protected]
> Date: Wed, 18 Jun 2008 21:09:55 +0530
>
> Dear Sir,
>
> If the I ticket and Window ticket can be cancelled within 12
> hours of departure,
> why e-ticket can not be cancelled.
>
> After Missing the train we approached the station master of LTT,
> Mumbai terminal but he said that ticket will be cancelled by IRCTC website
> only.
>
> This is really unjustice to the people who book the ticket
> through IRCTC website.
>
> I would be grateful if i am treated as similar as I ticket &
> Window ticket Subscribers.
>
> With Thanks,
>
> Manoj Pandey
> Mobile: [protected]
>
>
>
>
>
> From: [protected]@irctc.co.in
> To: [protected]@hotmail.com
> Subject: Re: cancellation of E-Ticket [protected]
> Date: Wed, 18 Jun 2008 10:26:14 -0700
>
>
>
> Dear Customer,
>
> Thanks for showing interest in our site. Kindly note that e-ticket
> cancellation can be done up to the chart preparation, after making chart
> e-ticket cancellation not allowed. In this case we are forwarding your case
> to railways for the TDR process. Railways check all the matters and decide
> what amount should be refunded and this all process takes 90 days or more.
> Once the railways refunded your amount, we will credited to your same
> account.
>
> Thanks & Regards
> Yatinder Kumar
> [protected]@irctc.co.in
> www.irctc.co.in
>[protected]
> ----- Original Message -----
> From: manoj pandey
> To: [protected]@irctc.co.in
> Sent: Tuesday, June 17, 2008 7:23 PM
> Subject: cancellation of E-Ticket [protected]
>
>
> ***********************
> No virus was detected in the attachment no filename
> No virus was detected in the attachment no filename
> ***********-***********
>
>
>
> Dear Sir,
>
> The Scheduled departure of the train was on 17/6/2008 from LTT to
> Gorakhpur Jn at 10:55PM but passengers missed the train by 5 Minutes.Please
> cancell the e-ticket.
>
> Train Name:1015/Kushinagar exp. PNR:[protected]
> Passengers:-
>
> 1 Sanjay Pandey* 35 Male
>
> 2 Badama Devi 63 Female
>
> Photo Identity Card was Voter ID& the No. is UP37/182/636353
>
> It Was booked by the Credit Card No. [protected] ICICI Bank Master
> Card.
>
> Requesting you to please Arrange to Refund the Amount.
>
> My ICICI Bank Account No.[protected] Branch: Vile Parle.
>
>
> With Thanks,
>
> Manoj Pandey
> Mobile: [protected]
>
>
>
>
> IRCTCs e-Ticketing Service
> Electronic Reservation Slip
>
>
>
> Transaction ID: [protected]PNR No : [protected]
> Train No. & Name: 1015/KUSHINAGAR EXPDate of Journey: 17/6/2008
> Class: 3A Date of Booking: 02/05/2008 03:29:29 PM Date of Boarding:
> 17/6/2008
> From: LOKMANYATILAK T(LTT)To : GORAKHPUR JN(GKP)Distance: 1680 KM
> Boarding : LOKMANYATILAK T(LTT)Resv Upto: GORAKHPUR JN(GKP) Quota: General
> Scheduled Departure: 22:55Total Fare : Rs 1910.00 Adult: 2 Child: 0
>
> *Departure time printed on the ERS is liable to change. SNO. Name Age Sex
> Coach No/ Seat No/ Status
> 1.SANJAY PANDEY*35Male/0000/ RAC 5
> 2.BADAMA DEVI63Female/0000/ RAC 6
>
> *Passenger who has to carry the following Photo Identity Card in original
> TypeNo.Issuing Authority
> Voter IDUP37/182/636353INDIAN GOVERNMENT
>
>
> Service Charges
> 1-IRCTC service charge:-Rs 25.00
>
>
>
> Important
> The accommodation booked is not transferable and is valid only against the
> above noted photo identity card
>
> On demand from ticket checking staff the passenger should produce the above
> noted photo identity card in original along with the ‘Electronic Reservation
> Slip’ print out. In case the passenger does not carry the electronic
> reservation slip, a charge of Rs.50/- per ticket shall be recovered by the
> ticket checking staff and an excess fare ticket will be issued in lieu of
> that
>
> E-ticket cancellations are permitted through www.irctc.co.in by the user. In
> case e-ticket is booked through an agent, please contact respective agent
> for cancellations.
>
> Just dial 139 from your landline, mobile & CDMA phones for railway
> enquiries.
>
> Contact us on:[protected] / 23344787 / 23344773 / 23345500 / 23345800 or
> Mail To: [protected]@irctc.co.in
> Thank you for using IRCTC's Services.
>
>
>
>
>
>
>
>
>
>
> WL Messenger : Stay connected to friends and family with the New Windows
> Live Messenger. Get it now. Try it now!
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>



[protected][protected][protected][protected]
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<P spellChecked="true">Respected Sir, </P>
<P spellChecked="true"> </P>
<P spellChecked="true">         &nb...⇄ I have given the request for refund on 18 June 2008, but refund has not been given yet.<BR spellChecked="true">It was an e<FONT class="" face=fmisspellt spellChecked="true">ticket</FONT> and passengers could not board the train due to heavy traffic jam.</P>
<P spellChecked="true"> </P>
<P spellChecked="true">         &nb...⇄ Refund for the same has not been done in four months.</P>
<P spellChecked="true">Sir, </P>
<P spellChecked="true">         &nb...⇄ You are my last hope.</P>
<P spellChecked="true"> </P>
<P spellChecked="true">With Thanks, </P>
<P spellChecked="true"><FONT class=misspellet face=fmisspellt spellChecked="true">Manoj</FONT> Kumar <FONT class=misspellet face=fmisspellt spellChecked="true">Pandey</FONT>, </P>
<P spellChecked="true"><FONT class=misspellet face=fmisspellt spellChecked="true">Andheri</FONT>(East), Mumbai, </P>
<P spellChecked="true">Mobile:[protected]<BR spellChecked="true"><BR spellChecked="true"><BR spellChecked="true"></P>
<P>
<HR id=stopSpelling>
</P>
<P>> From: [protected]@irctc.co.in<BR>> To: [protected]@hotmail.com<BR>> Subject: Re: cancellation of E-Ticket [protected]<BR>> Date: Sat, 9 Aug 2008 09:42:43 +0530<BR>> <BR>> <BR>> Dear Customer, <BR>> <BR>> Kindly note that your case is already forwarded to the Railways for TDR <BR>> process and is under progress. Soon the refunded amount is credited in your <BR>> account.<BR>> <BR>> Thanks & Regards, <BR>> Yatinder Kumar<BR>> [protected]@irctc.co.in<BR>> www.irctc.co.in<BR>> ----- Original Message ----- <BR>> From: <FONT class=misspellet face=fmisspellt>manoj</FONT> <FONT class=misspellet face=fmisspellt>pandey</FONT><BR>> To: [protected]@ner.railnet.gov.in<BR>> Cc: cacellation Railway<BR>> Sent: Friday, August 08, 2008 11:42 PM<BR>> Subject: FW: cancellation of E-Ticket [protected]<BR>> <BR>> <BR>> ***********************<BR>> No virus was detected in the attachment no filename<BR>> No virus was detected in the attachment no filename<BR>> ***********-***********<BR>> <BR>> <BR>> <BR>> <BR>> <BR>> Dear Sir, <BR>> <BR>> The letter(No 2008/IRCTC/ERTD/Refunds/E-ticket/420866/NER) <BR>> related with refund of amount of Ticket( PNR:[protected]) has been sent to <BR>> you by IRCTC on 23/06/2008.<BR>> <BR>> Requesting you to please process the refund of E-ticket as soon <BR>> as possible.<BR>> <BR>> <BR>> With Thanks, <BR>> <FONT class=misspellet face=fmisspellt>Manoj</FONT> Kumar <FONT class=misspellet face=fmisspellt>Pandey</FONT><BR>> Flat No.302, Plot No.288, <BR>> Tolani Naka, Sher E Punjab, <BR>> Andheri (East), Maharashtra-400093, <BR>> Mobile:[protected]<BR>> <BR>> <BR>> <BR>> <BR>> From: [protected]@hotmail.com<BR>> To: [protected]@irctc.co.in<BR>> Subject: RE: cancellation of E-Ticket [protected]<BR>> Date: Wed, 18 Jun 2008 21:09:55 +0530<BR>> <BR>> Dear Sir, <BR>> <BR>> If the I ticket and Window ticket can be cancelled within 12 <BR>> hours of departure, <BR>> why e-ticket can not be cancelled.<BR>> <BR>> After Missing the train we approached the station master of LTT, <BR>> Mumbai terminal but he said that ticket will be cancelled by IRCTC website <BR>> only.<BR>> <BR>> This is really unjustice to the people who book the ticket <BR>> through IRCTC website.<BR>> <BR>> I would be grateful if i am treated as similar as I ticket & <BR>> Window ticket Subscribers.<BR>> <BR>> With Thanks, <BR>> <BR>> <FONT class=misspellet face=fmisspellt>Manoj</FONT> <FONT class=misspellet face=fmisspellt>Pandey</FONT><BR>> Mobile: [protected]<BR>> <BR>> <BR>> <BR>> <BR>> <BR>> From: [protected]@irctc.co.in<BR>> To: [protected]@hotmail.com<BR>> Subject: Re: cancellation of E-Ticket [protected]<BR>> Date: Wed, 18 Jun 2008 10:26:14 -0700<BR>> <BR>> <BR>> <BR>> Dear Customer, <BR>> <BR>> Thanks for showing interest in our site. Kindly note that e-ticket <BR>> cancellation can be done up to the chart preparation, after making chart <BR>> e-ticket cancellation not allowed. In this case we are forwarding your case <BR>> to railways for the TDR process. Railways check all the matters and decide <BR>> what amount should be refunded and this all process takes 90 days or more. <BR>> Once the railways refunded your amount, we will credited to your same <BR>> account.<BR>> <BR>> Thanks & Regards<BR>> Yatinder Kumar<BR>> [protected]@irctc.co.in<BR>> www.irctc.co.in<BR>>[protected]<BR>> ----- Original Message ----- <BR>> From: <FONT class=misspellet face=fmisspellt>manoj</FONT> <FONT class=misspellet face=fmisspellt>pandey</FONT><BR>> To: [protected]@irctc.co.in<BR>> Sent: Tuesday, June 17, 2008 7:23 PM<BR>> Subject: cancellation of E-Ticket [protected]<BR>> <BR>> <BR>> ***********************<BR>> No virus was detected in the attachment no filename<BR>> No virus was detected in the attachment no filename<BR>> ***********-***********<BR>> <BR>> <BR>> <BR>> Dear Sir, <BR>> <BR>> The Scheduled departure of the train was on 17/6/2008 from LTT to <BR>> Gorakhpur Jn at 10:55PM but passengers missed the train by 5 Minutes.Please <BR>> cancell the e-ticket.<BR>> <BR>> Train Name:1015/Kushinagar exp. PNR:[protected]<BR>> Passengers:-<BR>> <BR>> 1 Sanjay <FONT class=misspellet face=fmisspellt>Pandey</FONT>* 35 Male<BR>> <BR>> 2 Badama Devi 63 Female<BR>> <BR>> Photo Identity Card was Voter ID& the No. is UP37/182/636353<BR>> <BR>> It Was booked by the Credit Card No. [protected] ICICI Bank Master <BR>> Card.<BR>> <BR>> Requesting you to please Arrange to Refund the Amount.<BR>> <BR>> My ICICI Bank Account No.[protected] Branch: Vile Parle.<BR>> <BR>> <BR>> With Thanks, <BR>> <BR>> <FONT class=misspellet face=fmisspellt>Manoj</FONT> <FONT class=misspellet face=fmisspellt>Pandey</FONT><BR>> Mobile: [protected]<BR>> <BR>> <BR>> <BR>> <BR>> IRCTCs e-Ticketing Service<BR>> Electronic Reservation Slip<BR>> <BR>> <BR>> <BR>> Transaction ID: [protected]PNR No : [protected]<BR>> Train No. & Name: 1015/KUSHINAGAR EXPDate of Journey: 17/6/2008<BR>> Class: 3A Date of Booking: 02/05/2008 03:29:29 PM Date of Boarding: <BR>> 17/6/2008<BR>> From: LOKMANYATILAK T(LTT)To : GORAKHPUR JN(GKP)Distance: 1680 KM<BR>> Boarding : LOKMANYATILAK T(LTT)Resv Upto: GORAKHPUR JN(GKP) Quota: General<BR>> Scheduled Departure: 22:55Total Fare : Rs 1910.00 Adult: 2 Child: 0<BR>> <BR>> *Departure time printed on the ERS is liable to change. SNO. Name Age Sex <BR>> Coach No/ Seat No/ Status<BR>> 1.SANJAY <FONT class=misspellet face=fmisspellt>PANDEY</FONT>*35Male/0000/ RAC 5<BR>> 2.BADAMA DEVI63Female/0000/ RAC 6<BR>> <BR>> *Passenger who has to carry the following Photo Identity Card in original<BR>> TypeNo.Issuing Authority<BR>> Voter IDUP37/182/636353INDIAN GOVERNMENT<BR>> <BR>> <BR>> Service Charges<BR>> 1-IRCTC service charge:-Rs 25.00<BR>> <BR>> <BR>> <BR>> Important<BR>> The accommodation booked is not transferable and is valid only against the <BR>> above noted photo identity card<BR>> <BR>> On demand from ticket checking staff the passenger should produce the above <BR>> noted photo identity card in original along with the ‘Electronic Reservation <BR>> Slip’ print out. In case the passenger does not carry the electronic <BR>> reservation slip, a charge of Rs.50/- per ticket shall be recovered by the <BR>> ticket checking staff and an excess fare ticket will be issued in lieu of <BR>> that<BR>> <BR>> E-ticket cancellations are permitted through www.irctc.co.in by the user. In <BR>> case e-ticket is booked through an agent, please contact respective agent <BR>> for cancellations.<BR>> <BR>> Just dial 139 from your landline, mobile & CDMA phones for railway <BR>> enquiries.<BR>> <BR>> Contact us on:[protected] / 23344787 / 23344773 / 23345500 / 23345800 or <BR>> Mail To: [protected]@irctc.co.in<BR>> Thank you for using IRCTC's Services.<BR>> <BR>> <BR>> <BR>> <BR>> <BR>> <BR>> <BR>> <BR>> <BR>> <BR>> WL Messenger : Stay connected to friends and family with the New Windows <BR>> Live Messenger. Get it now. Try it now!<BR>> <BR>> <BR>> <BR>> Skydrive - Get 5GB online space for FREE!. Store and share music, photos and <BR>> documents online with ease. Try it now!<BR>> <BR>> <BR>> Do you have a [protected]@live.in id yet? Get it now. Sign up for a Windows Live ID <BR>> Try it! <BR>> <BR></P>
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