Croma Complaints & Reviews

I have purchased a cordless phone from Croma Vashi on Jan 15th 2017(Txn Id:[protected], which was not expected model and was returned on the same day of purchase. It is more than 25 days now but the credit transaction is not reversed back. And on inquiry from the croma store manager, they respond saying "we are not running away with your money".

Transaction details
Txn Id :[protected]
Date : 15-Jan-2017
Amount...

I purchase a croma washing machine, and also buy extended warranty service for four years. now my washing machine not working properly.
i called so many time in Customer care and open service request (SR[protected] ) but there is no response, i called again n again for repairing my washing machine. now they told me there is no service in my area.
even when i was purchase the product they did not tell me the limitation of service.br...

I have bought a LG TV from Croma Kaushambi GZB store. They told it will be delivered next day between 12-5 pm . But the product is not delivered after 2 days. Mostly people call customer care when they issue but croma guys are not able to deliver the product within a distance of 1 KM.

I hope you will consider before buying and if they are so slow in delivery then you can think what service they will be providing to croma products....

I bought a laptop on 3 july 2016 from croma store velacherry mall in chennai, but the laptop is not installed with microsoft excell n word. any word document does not get open . wat to do, i stay in kolkata now i cant go to chennai for petty works .now when trying to contact your customer care no response from the number is coming. i amm finding it very difficult to contact any one .
my no is [protected]...

I bought a Moto X Force 64GB Black Serial no. [protected] on 31/05/2016. I had gone to the CROMA store with an intention to buy Apple Iphone 6S and a cheaper android phone when one of thier executives insisted me on having a look at the new Moto X Force phone. While explaining the features of this phone I enquired whether it is a single sim or dual sim phone. He clearly said that it is a dual sim phone. To confirm, he opened the sim tray...

I have a purchased croma washing machine and there is a defect in some part named pullset which croma has not replaced from last 3 months i have complained many times nobody listens and sometimes they end up by saying part is not available or if they can arrange i have to pay

why should i pay when my washing machine is under warranty

please help me

[protected]
my complaint number del170117ss00001...

I went to buy blue star AC from chroma showroom Velachery Chennai. But the marketing guy convinced us to buy Croma AC by telling the product and service convenience as we are getting from Croma. We bought it on May 2014. Since then we are having frequent problems with the AC. We have already spent around 5000 till date for different reasons gas leakage and other product related issues. Last month when we logged a call the engineer who visited...

Hi team -
I have a croma washing machine.
I open a complain 10 days back. I continue try to follow up with customer care. But not a single call receive from technician. Today your executive told me there is no support in bihar.
Croma sales guys never told me earlier so support is not available. Even i took extended warranty Pls chk n do the need full....

Refer to SR[protected] complaint raised at CROMA out let Vikrampuri Secunderabad on 28 Dec 16. I was given 24 to 36 of time for the Tech visit but till now no response from your team instead of 4 Tele remainders. It is very disappointing from your side . At one side our PM is insisting for Swadeshi and this is the way swadshi is responding.Please take IMDb action....

Sir i had buy a iphone 5s from rdc raj nagar (croma) gaur mall . there is a guy name rahul who has given me a defective piece and now he is not replacing the phone . i request you sir please take a serious action against him. and they are not refunding my money. sir if these types of peoples will work in croma . i m sure croma will surely get destroyed thank you...

I have a purchased croma washing machine and there is a defect in some part named pullset which croma has not replaced from last 3 months i have complained many times nobody listens and sometimes they end up by saying part is not available or if they can arrange i have to pay

why should i pay when my washing machine is under warranty

please help me

[protected]...

I purchased Oppo F1 S A1601 Gold (Sr. No: [protected].) Store Location- DEL-ODEONCP-A055 from croma store cannught place new delhi of Rs. 17, 990/- on date-05.10.2016 and they got insurance of Rs. 1, 999/- but the mobile set missed on date 13.12.2016 and also register police complained in GRP Police Raebareli Railway Station on date 14.12.2016.
I Called Croma customer care no. [protected] so many times but they have no proper response...

I bought a brand new HP laptop (HP Pav x360 13-U131TU Slv, 33cm) just yesterday (16.12.2016) and noticed a crack at the base today (17.12.2016). I am sure it has not been developed at my end as i noticed the crack in one of the pictures i had clicked yesterday ASA i had returned home with the laptop. I only realised this today and need to know what relief will croma provide to me pertaining to the same....

After much comparison with the other TV's on display, I decided to purchase the Chroma Brand 99 cm LED TV from the Aundh store in Pune on the 5th of December, 2016 . I purchased the same on finance along with an extended warranty which I paid for on the day. The store sales representative promised delivery in 2 days and I accepted the same. Since I know how fickle delivery can be, I checked up on the 6th of December to confirm the status...

Hi,

My name is Jeetendra Shinde and I have purchased a mobile on EMI (Loan # 402CDD[protected], however my money is not deducted from my bank a/c(axcis bank). I have given the crossed cheque at the time of transaction in the month of june. I have received SMS the cheque bounce from you in the month of july. I have spoken with your branch located at Fatima nagar, pune and they told me to pay the EMI by cash for july and give...

I purchased an Oppo F1 Plus phone (IMEI [protected]) Invoice No. (SLF02A[protected] yesterday (28th Nov) from Croma store (Sector 29, Gurgaon) at 5PM.
I went back home and installed the phone overnight with all apps and screen guard. While putting in SIM cards I found that the 2nd card slot is not working.

I took the phone back to Croma today (29th Nov) morning at 1130 AM. They checked it and found faulty but refused...

I had purchased laptop. I was given a card worth Rs.2000/-. This card was to be redeemed after a lock in period of some period. I tried to redeem in Croma center Airports. They refused. Now I find it is expired. I will request extension of validity as it was against laptop purchase.

Card No. --- [protected]
Name-- Binod kumar Sah
PH : [protected]...

Hi,
I had ordered Philips HL1660 700W food processor on 6th Nov'16 and ref order # SLE005EC0010659. I called up croma customer care within next 12 hours and cancelled the order, the reason being, we wanted to order different one.
The ref # for order cancellation from croma generated on 7th Nov is SR[protected], and I was told I would call back from Croma regarding cancellation. I did call up again on 8th Nov to check on order...

Got a Samsung double door fridge from Croma on 3th October. After switching on the fridge found that there is bulging on both sides of the fridge.

Complained to Croma and after 3-4 days Samsung support personnel came and verified it. He took pictures and asked us to get it replaced.We contacted Croma about the same. They told us to wait for samsung support to get back to us(no call from samsung service center ever).
br...

I had placed an order for an air purifier on 5 November.
I gave a call on 7 November re update and was told that the mobile number was incorrect. I got the same corrected.

On Thursday I got an sms and an email re the delivery confirmation.
I gave a call and was told that i would need to wait till 11 November to get an update. I asked to be contacted 2 hours before delivery.

I gave a call once again...