Croma Complaints & Reviews

I purchased croma refrigerator last year in may. From last 3 month the door is not closing properly... I have made several complaints but no one came to repair it. They have also presenting false evidence that there eletricial has paid evidence n the fridge is physically damaged. The customer care executive are the world's worst. They dont even talk nicely. Pathetic service... If i dont receive any service in next 3 day m gonna upload a video...

Sir
Maine[protected] ko 13490 me 1 croma tv kharghar mumbai se liya tha. Us tv mein mujhe kuch function samajh mein nahi aa rahe the jiske liye main croma tv agent ko call karke bulaya. Wo agent kahi baar call karne ke baad aaya aur aane ke baad usne tv ko on nahi kiya usne mujhe sabhi function verbly he samjha diye. Lekin main tv ko on kiye bina hi ghar chala gaya. Jab main gaon se laut kar wapas aaya to maine apne tv ko on karna...

Dear sir

We have a croma 1.5 ton split ac installed as per the details below. Since march 2017, we are having serious complaints and the the service team is unable provide a long term solution. Every time they come and resolve, another issues or same issue arises is 3-4 days time.

We bought croma as a brand because of the tata badge and are so disappointed.

I request you to kindly provide a long...

I have registered a complaint for my a. C. Vide extended warranty complaint no. 333790 and croma service request no. Sr[protected] on 29/07/2017.

Till now once a technician has visited and said that compressor needs to be replaced. Now today on 05/08/2017 i contacted extended warranty team and they informed us that spare parts are not available hence they are not able to change the same.
This is shame on part of company...

We have booked a godrej refrigerator on 30th june and we were told that the fridge will be delivered in next 10 days….. We waited for about 15 days and when we finally started doing follow up for our fridge we got the delivery on 30th july (1 month delay). They delivered a damaged/rejected piece to us…. Now when we are trying to replace it they are not responding.

Please help us to get a solution to our problem…...

I ordered a aquaguard on 29th july morning from croma online. Payment deducted from my account but didn't receive any order confirmation. Not able to see anything in order history.
I have followed up several times with croma customer care ([protected]) several times but haven't gotr any response/confimation that my order is confirmed or not. Pathetic service from croma.

I want my money back.
Following are transaction...

I ordered for latest model samsung j7 prime handset with features 16gb rom /3gb ram/5.5"screen / front finger print sensor and croma people have wrongly supplied samsung j7 - 700f with 16gb rom /1.5gb ram/5.5"screen which is very old version and also may be lying at the store for over 3 years. I requested for replacement with correct model or arrange reverse pick-up and refund of money.

Product was delivered on 24th july '2017...

I have purchased one motorla cardless telephone model no c6011 on 24th july 2017 from croma show room jayanager 9 th block vide bill no, sla[protected]. When i opened the box i found the battery cell is missing which the company supposed to supply along with the set.
When i approached the store to collect the cell they informed me that there is no stock of the battery. I fail to understand how the contents from the packing is missing....

My murphy richards iron which was in waranty stopped working i went to tata croma stores malad infinity mumbai on 23th july 2017 but the customer care person asked me to launch complaint at murphy richards saying that they cant launch complaint.. Hence on 24th i launched complaint at murphy richards complaint no 12315063 same day i launched complaint with tata croma customer care case no bow250717fs00300 the technician came on 25th repaired...

Are NoatBandi, GST the most dangerous and devastating missiles across the world?
It's been around 1.5 months till now but the issue has not been rectified yet. Should I approach Mr. Tata now? I swear neither I will purchase even a single cheapest button from Chroma nor will recommend anyone else even to visit Chroma. Worse than the worst service. The product is also of Voltas, a big subsidiary of TATA itself. They should sell TATA...

I have received a gift voucher from my friend of rs 1000/- on march 23, 2017. The voucher code is cvmau72h54. However, the date printed on the voucher was[protected].
I interpreted the same as september 07, 2017 because of which i delayed to purchase the product.
However, now when i am buying any product using this voucher, it is showing as invalid code. Then i realized the date of voucher was 09th july, 2017.
Due to...

I complained to customer care of coma retail no.[protected] on13/07/2017 regarding repair of 1 ton ac telephonically. The service was attended by serv mobi technologies on 15/07/2017 evening. On the same day night the ac started giving same problem. I informed the customer care of croma again in the 15/07/2017 night. I got a call from some technician verifying my complaint on 16/07/2017 an. But till date no body has reattended and contacted...

I will purchased croma led on 10/07/2017, but up to till date nobody coming for installation, already one week completed & i daily called to customer care but they also not give any responses.
I am suffering lot of problems about croma product and i informed on facebook, twitter, news paper to all indian people
Plz plz plz don't purchase any croma product his service is very dull, bogus & poor
This is my humble requestbr...

I had purchased sony led t. V. On 8.07.2017 from their phoenix market city, kurla, mumbai. I was promised delivery within 2 days. After repeated follow up the product was delivered after a week on 14.07.2017. Croma sent a wrong sms abt installation of a dombivli service who said that they dont service south mumbai region. After repeated phone calls n mails, the only reply i got was they have raised d issue and their team will call me in 10...

Hi,

I have registered request on 2nd july 2017 to croma centre viman nagar, pune for installation of aquaguard w purifier crystal plus which i took on 1st july 2017, and was delivered then next day, but past 1 week they haven't even responded to my request by calls/sms, i took purifier for my twins infant baby's but due to their late installation process, one of my baby is ill due to the hard water of pune city....

I have purchased a new split AC in month of may 2017 from croma. Within two months remote control of AC is not working. I have raised issue/complain on 3 july 2017 on [protected]. Team supposed to send technician till 5th july 2017 as per their policy however i am still waiting for technician (8th july). I have called them multiple times and everyday they said that technician is on the way....

On 22nd June 2017, Croma published an advt in Bangalore Times supplement of Times of India, that on purchase of gaming laptop, the purchaser will get a Croma Gift card worth Rs 10000. I purchased a Gaming Laptop HP Omen on 22nd at Chroma Stores in VR mall Benagluru, the designated store specified in the advt, the billing invoice no. SLF02A[protected] dt. 22.06.2017.I have made all the payment at the time of purchase, the store promised me...

The AC was purchased in march its not even 5 months and it has already been repaired 8 times ... 4 technicians from croma said tht its a defective piece and needs to be replaced... today i went to croma coz they wud not reply to the calls ... and i was told that replacement is not possible.. i took a video and posted it on social media thinking that croma would have some shame and resolve it ... but they have still not helped me.. please...

I have recently purchased mcoy tornado cooler, and this purchase of mine which was forced on me by chroma representative is a night mare. I have been facing problem from day one with the water pump for which i raised complaint and this been a defective product they told and assured me they will send representative who will fix it. Even after fixing the coller two times in a row and selling me defective product i have failed to understand...

Hi,

Kind attention : croma south extension, delhi branch

Ref : order vis invoice number : invno: sla[protected]

We had ordered whirlpool refigerator ff 292l if 305 elt is 3s
On 01.07.2017 on the promise that the delivery would happen by 2nd july 2017 between 12.00 in morning and 5.00 in evening, as i needed this urgently on 2nd july 2017.

Despite repeated reminders, seems...