Croma Complaints & Reviews

I have purchased whirlpool 1.5 ton 3d cool a. C. As in april 9th 2015 the date of installation i complained both the dealer croma and whirlpool every month wise they are just taking complain technician is calling but not coming to see saying other person will a. C. Is not getting the cool as per the ton and spark is coming when starting. Water is flowing inside rather then outside. Some burning smell is coming. Croma is also not talking with...

I have purchased croma washing m/c 2 yrs ago with extended warranty of total 4 yrs, registered complaint on 22-july-2016 with complaint no: sr[protected], technician visited on 26-july-16 & said "pcb faulty" & will get it replaced within 5 days, but till today not resolved & on calling customer care daily they are saying same story as "part not available" & you will get a call in 24 hrs, when escalated to supervisor mr akhil & mr subash at...

My 1.5 ton ac, under extended warranty, has been taken for repair since a month - for gas leak and panel not working. I have not got any favourable response from customer care who say its going take time as the panel not available. It is my workplace ac, so unable to function in my work[place.
This is second time i am facing similar problems. Earlier cromw took 4 months to repair my washing machine.\
I am quite disappointed...

I have purchased voltas s/ac 1.5t 185jy 5s from c. g road, ahmedabad store on 16/05/2016. invoice no. slf02a[protected] of rs. 37515.50/- which gives free installation by voltas and one year warranty on whole product and five year warranty on compressor.

I was having a problem of water leakage and gas leakage for which i have made complain with voltas (sr. no.[protected] dated 06th july, 2016) and also with croma (sr no. bow090716fs00012...

I have purchased aled tv at amritsar. Presently i am staying at unnao (Up). Both the speakers of set are not working. Many times i tried through customer care but ther is no action. Even they are not able to give me there service centre address nereby. Particulars of set :-

Croma
Hd led lcd tv 80 cms
Model :crel7184

Registered mob no:[protected]
The product is not undrr warranty
br...

I have a Croma tab, it has battery issues since after three months I bought it. Every time I take it to croma center in Ahmedabad panchavati center from where it was bought they just inform there is no issue, but it is still continuing. I didn't expect worst services from a TATA team... Till u buy the product they will pamper you but once u pay the amount u will be treated as stranger..eventhough company has good customer policies...none...

Complaint no chn230716fs0005 dt 27/7/16 booked at chennai croma store.Mechanic came on 30/7/2016 and replaced the main board.But the board that he brought and fixed also defective and not having audio.However he managed to get the sign of the servant maid and now the company says the complaint resolved. The tv is in extended warranty upto 23/11/17 . Very bad experience shall i go for consumerr forum...

I had purchased a silver grey coloured 225 ltrs refrigerator from your croma stores (infiniti retail limited) bungalow road, kamla nagar, delhi-110007 vide invoice no. slf02a[protected] dated 31.05.2014. ever since i had purchased this refrigerator i am facing problem that snow deposits around freezing chamber (ice factory) with 2-3 days which need defrosting every 2-3rd day and with the result freezers plastic cover cannot be closed properly....

Ordered a discounted Philips mp4 player online via their online site and paid the whole amount via debit card. Not got a single update from these guys regarding when the product will be delivered..after 8 call and vigorous follow up by me for more than three weeks, got to know that the don't even have the product. Now comes the turn to return the money. Then you get to hear than, ma'am you will need to come to our store to collect the cheque...

Very bad experience, they did not provide us any service and kept us hanging. I bought a 25k refrigerator from Croma and it's repeatedly asking for repairs and Croma has no proper response to our complains whatsoever. Their repair personnel comes after 10-15 days each time we complaint and then they ask for visiting charges saying that the last complaint was dated a month back! Not expected from such a big company. I don't think this company...

I have the croma fully automatic washing machine with spinner/drier and drain stopped working for more than 1 month. registered the complaint on 8th July and technician visited after one week to inspect it with remark that the sensor to be replaced and asked me to contact their customer care number for the details. when contacts the customer care they always register a new complaint number and sms me. After repeated attempts past one month,...

Dear Sir/Madam,

This is regarding a purchase of NIKON DIGICAM 16MP P900 BLACK on 4th August, 2016 from your outlet 'MUM-AIRPORT T1B A005, MUMBAI - 400099' vide Invoice No: 'SLF02A[protected]'.

At the time of purchase I was NOT shown the demo of the product as the battery was discharged and was very well assured by the sales representative that it is a fully conditional product. But right now after charging...

I had croma 1.5 ton air condition bought under warranty. My service request mum310716fs0002 was registered on was supposed to be solved in 3 working days. I complained on 31 july 2016 at 11.06 am.
I received a sms on 2 aug 2016 at 7.08 pm say that we are pleased to inform you that service request is completed. Which was absolutely false and on the other side it was very unprofessional that without any repairing or attending my job,...

Dear team
I purchased tv (croma hd led 61cm el7065) item code 178879 dtd. 24/5/2016.
Invoice no -. slf02a[protected]
Installation done on 29/5/2016 after rigorous follow-up with customer care and pimpri showroom.

On 24/7/2016 - i logged complaint for tv is not getting start. on 26/7/2016 engineer visited and confirmed that pcb is being faulty so tv could not be able to start. we have been told that will...

This is 4th time I am giving complaint for my washing machine, only first time your service engineer came to see but did not resolve any thing. Again when I gave compaint for the same issue nobody came to my place but I received a sms stating that your service request SR[protected] has been resolved. Again I called to customer care centre to tell them that I received this message but no one visited to my place, after that your executive has...

I have purchased the above mentioned product (tv) on 16.05.2014 with two years manufacturer warranty along with two years extended warranty (totally 4 years from the date of purchase) in extended warranty no. 172934 at infiniti retail ltd, grand mall, croma show room. since my above product has been become nonfunctional i have lodged complaint in claim id no. 209829 on 14.07.2016. though the customer care staff (viz.) mr. vignesh, ms. malini...

Bought the product on the 24th of June 2016 and was told that the product will be delivered on the next day and the installation will be done the day after. First they didnt deliver the product the next day and only after follow up did they deliver it a day later. Its been 4 days since then and the machine is yet to be installed. Yesterday I was told that they will take the product back if its not installed by today afternoon n now they are...

Hi this is Suresh,
Mobile no is [protected] i have bought one washing machine 2 weeks back, at 21 st I got deleviery still their not done for installation.. customer care people telling every day every season... kindly do needful

Regards,
Aravind.J...

Dear sir,

We got defective piece from croma and still not accepting their faault, below is trailing mail between me and cromaa. croma i9s really worst with services.

Thanks & regard


Dear executive,

After your mail, lg executive visited the place and inspected the tv and same report mailed to you as well as given us. but after that only i got confirmation cal from your end...

Dear sir,

My airconditioner is not working from last week i. e. 16.07.2016 and i have lodged complaint same day vide no. del160716fs00017 but my complaint is not attending properly.
After lodging complaint, i raised query from your representative that could i go to your nearest outlet at kamla nagar, delhi for repair the remote and he suggested me to go there. when i went kamla nagar, they refused to attend my complaint...