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Croma

[Resolved]  Croma — Not given my mobile blackberry 9720

Address:Mumbai City, Maharashtra, 400061
Website:na

Not given my mobile phone blackberry . I bought a blackberry 9720 a few years back and also bought the extended warranty along with the mobile. Now during the extended warranty term, the mobile is giving trouble. croma costmer care opp infinty mall andheri (w) taking my mobile and he said this is repair free of cost this is under warranty your mobile .I registered the complation The Croma customer, VU team and Croma extended warranty desk have been passing my call around without a solution for the past three four month not any update my mobile black berry 9720, bipin gupta- [protected] not given my mobile phone blackberry
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Aug 15, 2021
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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Comments

not any update

Reply
Dear Mr.Bipin Gupta,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Reply
my new mobile black berry 9720, purchese year 2013, croma andheri west, not working properly, so i give croma store opp infinty mall 4month back, they are asking after 4month your mobile is not repairing, black berry servies center is closed what is under warranty, bipin gupta-[protected]

Reply
no any update my mobile

Reply
poor costumer service, no any update

Reply
Croma Customer Care's response, Apr 28, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at [email protected]. They will assist you with the resolution of your concerns.

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    Croma Phone
    +91 22 6761 3600 [Support Office]
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    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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