Daikin Air Conditioners / Daikinindia.com — Defective AC (Split AC model number RL35TV16W1) | |
The Daikin AC doesn't cool. Since the time I purchased the Daikin Split AC, every year I have consumed my time, energy, and money to get the issue fixed, but this AC has never worked more than 20 days in the last five years. [AC model number: RL35TV16W] Below is a brief history: - 05/05/18: AC Purchased - 13/09/18: No-cooling issue was raised. - 19/05/18: Gas Refilled. Service Order# 2593 - 24/06/19: No-cooling issue again. 1 meter of copper pipe was changed along with gas refilling. Service Order# 7329 - 08/08/20: No-cooling again. Service Order# 12215 - 2021 summer: Again, no-cooling and gas leakage. No action is being taken due to the COVID lockdown. - 27/03/22 to 04/04/22: Service Order Nos. 22511 and 22549. The technician recommended a copper pipe change and a gas refill. - 16/04/23: Technician declared compressor as faulty - 21/04/23: Compressor changed and gas charging done (PFA the service order slip). Current status: There is no cooling. AC doesn't cool at all. Please find attached all the mentioned job sheets and purchase bills. Such products and services from a well-established brand like Daikin are totally unacceptable. Total amount of loss from this incident is Rs 93, 000. I wan to get damages for financial loss and mental agony. * The loss amount includes the price of AC, multiple technician visiting charges, my absence from work, masson, and painting work. Was this information helpful? | |
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Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Jul 04, 2023 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Anu, We sincerely regret the inconvenience you have faced. We are unable to track your details. Please share your complaint/contact number, complete site address, and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Jul 06, 2023 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Anu, We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : / Give missed call on [protected] Call Us: [protected] /[protected] Jul 06, 2023 Updated by [email protected] Dear team, Please find attached image for complaint detail and number. Please note my contact details below: [protected]@intellyjelly.com [protected] Looking forward to hearing from you soon.  Verified Support Jul 11, 2023 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Anu, Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : / Give missed call on [protected] Call Us: [protected] /[protected] | |
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