DhamaalShop.com Complaints & Reviews

Address: 457661

Website: www.dhamaalshop.com

I had placed order on 13th july 2016 amount rs.1089.70 payment done thru credit card but my orders yet not despatch. Customer care mail id and phone nos not responding. Order copy attached. Please help.

Power bank 219.90
Polo tshirt with free iron 349.90
Jockey shorts with casual slippers 69.90

Order no. Ds8258
[protected]@yahoo.com
Mobile [protected]

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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S

Shubham Kesharwani

Jul 22, 2016

Same problem.is having with me also plzz help.me!!

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Address: Faridabad, Haryana, 121001

Website: www.dhamaalshop.com

Dear sir,

I placed order with www.dhamaalshop.com on 13th july 2013 for sony power bank. My order no is ds8403. After 7 days there is not trace about the order. I e-mailed to [protected]@dhamaalshop.com two times, but no reply from there.

Thanks & regards

Chandan kr. Dwivedi

Mob.:+91-[protected]

Nov 2, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no. DS8403 which you placed with our company Dhamaalshop.com on the[protected]:12 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much betted business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]

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Address: Ernakulam, Kerala, 682024

Website: www.dhamaalshp.com

Sir, i was booking sony power bank dt.14/07/2016, mera bank se rs. 369/- chala gaya hai. Mere pass jo mail aaya hai usme likha hai "aapka product pending mein haii. Ab mein customer care mein call martha hoon tho, call customer care mein jathe cut ho jatha haiii. Please ya tho product de do nahi tho amt. Bank mein returns kariye. My mobile no. Hai [protected]

Nov 6, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Jul 22, 2016

Updated by sonu@2014 Sir, Maine kal aapko complain kiya that ki Sony ka power bank Dt. 14/07/2016 ko dhamaal shop she online book kiya . usme mere a/c se 370/- cut gaya lakin badme maine profile mein dekha tho order pending dikha raha hai aur na tho money return hua or nahi kisi ka phone aaya. Kal aapko complained karthe hi mere pass phone aaya ki dhamaal shop se bol raha hoon, aapka paisa vapas karne ke liya aapka card no., month, exp. Year pucha tho Maine bats diya, uske bad me mujse card ke piche ka 3 no. puchne par Maine mana kiya aapko nahi bats sakta tho unhone viswas diya ki kuch nahi hoga aapka amt. vapas Marne ke liye hai, phir otp code pucha air mere a/c se 559/- cut gaya tho dubara meine call kiya ki mera a/c se amt cut gaya tho unhone kaha ki dmat hua hai aur vapas aajayega . 200 rs. Ka aapko gift voucher milega aisa karke 559/- cut karliya dubara call karke yehi repeat karke 559/- cut kar liya. Ab total amt. 1488/- (370+559+559) . unhone phone par kaha ki 4 pm ko total amt. Aajayega par nahi aane par 4:30 pm ko phone kiya tho Abhi ho jayega karne lage. Kal 20 se 25 call kiya par mere amt. Abhi take nahi aaya hai. Please mera amt. Dilane mein meri help kariye. Sir mera naam Santosh Nair hai air mob. [protected] hai. Email id [protected]@gmail.com

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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Address: 560011

Website: dhamallshop.com

We have booked a tv set on dhamaalshop.com,
Booked date :[protected]
Order no : ds58216
But till date we have not received, which payment is made in[protected] through sbi credit card, card no : [protected] no of times i mailed but not replied and customer care no also not lifted.

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Address: 844101

Website: www.dhamaal.com

Deepak choudhary
Deepak mobile point
Main market sultana
Jhunjhunu, 333028
Rajasthan, india
Telephone no :
Mobile no : [protected]

Order no ds15668
Order date 16/07/2016
Order status pending

Name item
Code
Cost qty invoiced shipped cancelled total
Videocon 32" hd led
Tv (Luck by chance
Offer)
Video
Con32
Inr 6, 599.00 1 0 0 0 inr 6, 599.00
Subtot al: inr 6, 599.00
Shipping cost: inr 150.00
Discount amount: inr 0.00
Total (Price includes vat and other taxes): inr 6, 749.00
Amount paid (Inr) : inr 6, 749.00
Balance due (Inr) : inr 0.00
Powered by tcpdf (www.tcpdf.org)
1 /

My order not dispach yet or not refund payment

Dec 25, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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Address: 462021

Website: www.dhamaalshop.com

I have purchased a sony power bank at rs 369.90 on date[protected]. My product order ino is ds6690. But i didn't receive any mail or sms regarding my orders yet. I think i have cheated by this website. This is a fake website because it does not give customer care detail or contact detail. Power bank is of rs 219 and rs 150 as delivery charge. Please look after this matter as soon as possible. My complete details are below-

Customer name: abhay singh
Customer email: [protected]@gmail.com
Order no - ds6690
Date[protected]
Product name - sony power bank
Amount - 369.90
Delivery address - lig-10-a, sonagiri, bhopal, m. P., 462021

Thank you

+2 photos

Nov 6, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Aug 27, 2016

Updated by abhay836 Hi,
Nobody has contacted me from Dhamalshop.com and I didn't receive any product or my money. Please help me in this case. Product details are given in previous Complaint. Its been so long time after this transaction and my problem is yet not solved.

Thank you
Abhay Singh Rathore

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Website: dhamaalshop.com

Sir
I ordered videocon 32 inch led to dhamaalshop.com on 17 july'16 and amount of 6749/rupees (Trn. Id ebs[protected] is also deducted from my debit cards. But still no confirmation message or email received.
I called the customer care number many times but nobody responded as numbers are not connecting. When i open order history, showing you have placed no order yet. Please help me. My mob. No.[protected]

Nov 8, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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1

123vicky

Jul 16, 2016

This site I very bed it is not solved any problems

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1

123vicky

Jul 21, 2016

Hello dear I was a placed my order.but still not any information regarding my order.pleas tolld me where is my order.u have deducted a charges of product .but u don't shipping my order.i[censored] don't want to shipping my order plz refund my money ...i[censored] don't do I can complain in consumer complain helps desk

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DhamaalShop.com Customer Care's response, Oct 3, 2016

Verified Support

Dear Sir,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077

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Address: 800001

Website: dhamaalshop.com

Order number ds21365
I have ordered refurshbred onida 32 inches tv from dhamalshop website.
I paid through netbanking and payment was successful but no confirmation email or message has come so far.
Please give me a refund otherwise i will do the thing that you never heard.
One of my brother is in cyber cell.
And my college friend is in consumer court and my uncle is ips.
So please delivers my product or be ready for my process.
I give you 2 days.
This is my chalange.
I will not sleep until my money is not refunded.

Nov 17, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no DS21365 which you placed with our company Dhamaalshop.com on the[protected]:25 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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S

Someshwar bhalerao

from Hosur, Tamil Nadu

Jul 18, 2016

मैने सोनि पावर बैकं ऑर्डर किया था ।आपके तरफसे मूझे मेल, मैसेज अभी तक आया नही 13/7/2016 कोऑर्डर किया था मेरेबैंक से पैसा काट लिया है रिप्लाय करे

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S

Someshwar bhalerao

from Hosur, Tamil Nadu

Jul 21, 2016

Maine pahele bhi camplet ki hai mera order no hai DS7607 sony power bank amont 369 /- debited my acount jaldi mera order pura karo ya mere paise refund karo but you no action me complent congumar cort so hurry

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Address: Mahoba, Uttar Pradesh, 210427

Website: dhammalshop.com

Please send my order in my address immediately otherwise i will complain about this site. my order for cloth - "RED NET & BRASSO ANARKALI SUIT (Cr)"
My ordered resitered on 16 july 2016. if this site did not send my order, i will think that this Website is fraud and i take a great action for this Website. i told every person that this is a fake website than your reputation is down .
my order no..-DS17667

+1 photos

Nov 10, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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Address: Gurgaon, Haryana, 122103

Dear sir/madam,
I have paid amount 1920/- for luck by chance smartphone offer, but i didnot get any response from your side. my amount successfuly tranaction. prn no.56738038 inb/[protected]/e-billing. so kindly inform to me as soon as possible. details of my booking offer as given below. if you are not able to deliver to my product then refund my amount as soon as possible.
Luck by chance smartphone offer
Its with honor, intex, samsung a customer would get any one of the below three models: honor-6-selfie, intex smart, samsung galaxy - e7, the above models are fresh, new & genuine.
They include 1-year warranty. products have been tested and verified to function properly.

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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Hi sir,
My complaint against dhamaalshop.com.
On 13 july i saw a news on jagran news paper about sony power bank is salling on 549 rs. Then i ordered on 14 july and payment made by credit card, amount of 369.90rs. I received a confirmation mail from company, but after this no mail or call received from company. When i call customer care no one receive and no reply for thier side, as well as i've make so many calls on your customer support account but there is no responce.

Order no. - sed 9876
Contact no. - [protected]
Email-id. - gagan. [protected]@gmail.com...

Nov 8, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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Hi sir,
My complaint against dhamaalshop.com.
On 14 july i saw a news on jagran news paper about sony power bank is salling on 549 rs. Then i ordered on 14 july and payment made by debit card, amount of 369.90rs. I received a confirmation mail from company, but after this no mail or call received from company. When i call customer care no one receive and no reply for thier side, as well as i've make so many calls on your customer support account but there is no responce.

Order no. - ds10658
Contact no. - [protected]
Email-id. - [protected]@rediffmail.com

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no DS10658 which you placed with our company Dhamaalshop.com on the[protected]:31 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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Address: Vaishali, Bihar, 844101

Website: www.dhamaalshop.com

Hi all,

I am writing this bcoz 5 days has gone but still i didn't received any update for my order - ds17026.

I received the order confirmation email however didn't got any shipment details till yet.

Also tried to contact customer care service but call is getting disconnected every time.

If anyone from team dhamaalshop.com is seeing this then please reply on this.

Waiting for a positive response.

Regards,
Hitesh chouhan

+2 photos

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no DS17026 which you placed with our company Dhamaalshop.com on the[protected]:39 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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Address: Hanumangarh, Rajasthan, 335512

Website: dhamaalshop.com

Dear i have book sony power bank on dhamalshop portal and my order no of sony power bank ds9429 booking date 14_07_2016. And payment off power bank debit in my account my account number [protected] i don't receiving any sms of traking.
Thank.

Rakesh kumar verma
Mob[protected]

E-mail. [protected]@gmail.com

Find attechment

+1 photos

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no DS9429 which you placed with our company Dhamaalshop.com on the[protected]:17 AM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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G

Gaurav9808

Jul 20, 2016

Dear sir/madam
Maine sony powerbank 19/07/2016 ko order place kiya h mere a/c se bal. Bhi kat gya h but mere paas koi msg nhi aaya jisme order no. Ho so plz aap mujhe msg send kr order no. De dijiye

Sony power bank not send - Comment #2503336 - Image #0

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DhamaalShop.com Customer Care's response, Oct 3, 2016

Verified Support

Dear Sir,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details or name and mail id ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 9025340077

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Address: 533105

Website: www.dhamaashop.com

Paid rs 6998 from my debit card on 16/07/16 for order no. Ds15200 for videocon 32" led tv & sandisk16gb memory crad+earphone+charger. I want know the status as mentioned in mail that they will let me know through email.
I am checking the status at dhamaalshop web site but found to update about the order even after 4 days there is no communication about my order. Please let me know when you are delivering my order other wise please cancel my order and return rs 6998 immediately.

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no DS15200 which you placed with our company Dhamaalshop.com on the[protected]:45 AM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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N

Narala Venkatesh

from Pedana, Andhra Pradesh

Jul 14, 2016

I am purchasing in one item worth 1920 luck by chance smart phone offer with honor, intex, Samsung(/product) I have not a conformation mail

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N

Narala Venkatesh

from Pedana, Andhra Pradesh

Jul 20, 2016

I am purchasing in one item worth 1920 luck by chance smart phone offer with honor, intex, Samsung(/product) I have not a conformation mail

Reply

DhamaalShop.com Customer Care's response, Oct 3, 2016

Verified Support

Dear Sir,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the order details or email id and name ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077

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Address: 500076

Website: WWW.DHAAMALSHOP.COM

Hello sir myself mettu raju i have ordered videocon 32 inches led tv refurbished luck by chance on 13 july 16, on that day i got a mail yor order is confirm, and they dint even said delivery date or cal or msg from dhaamalshop. Till now i dint get any cals or msgs, mails. So please grant my request and deliver my led tv, my order number:ds8198. From credit card i have done payment. For led 6599 and shipping charges 150.

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order no DS8198 which you placed with our company Dhamaalshop.com on the[protected]:26 PM.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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Address: Patna, Bihar, 110084

Website: DHAMAAL shop.com

Sir
I was order videocon 32 inch led to on 15 july 16 and amount of 6749/rupees is also deducted from my debit cards. But still now no confirmation message or email received by me.
I called the customer care number many times but did not respond. When i open order history, showing you have placed no order yet. Please - please help me otherwise i will go to court. My email address is [protected]@gmail.com m
Mobile no. Is [protected].
Thanks.

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 [protected]

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V

Vishwas Jain HR

Jul 20, 2016

Maine ek sony ka power bank order kiya tha... Or balance cut kr liya account se... Or abhi tk koi order nhi aaya...

harami saale... kutte balance cut kr lete hai account se... Phir kuch nhi bhejte...chor saale... fraud... khide pde saalo ko... mr jaye...

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E

Elumalai Civil

from Gurgaon, Haryana

Jul 22, 2016

Dr sir. I was order Videocon 32 inch led to on 21 jun and amount of 6749 rupeas is also deducted form my debit cards but still how ho confirmation message or email received by me l called the customer care number many times but did not respond when i open order history showing you placed no order yet please please help me otherwise i will go to court my email address is. [protected]@gmail. Com. Mobile no. [protected] thanks

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E

Elumalai Civil

from Gurgaon, Haryana

Jul 22, 2016

Dr sir. I was order Videocon 32 inch led to on 21 jun and amount of 6749 rupeas is also deducted form my debit cards but still how ho confirmation message or email received by me l called the customer care number many times but did not respond when i open order history showing you placed no order yet please please help me otherwise i will go to court my email address is. [protected]@gmail. Com. Mobile no. [protected] thanks

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Address: Mumbai City, Maharashtra, 400017

Website: www.dhamaalshop.com

To
Sir/medan

I'm booked led tv 32"inches of 6599+150 r's delivery charge 6749 r's has been cut by net banking from my account. But no sms and email confirmation has been sent to me.
And also on my www.dhamaalshop.com login id the order has not shown. But charges has been taken. Your customer care no [protected] / [protected] has not attend my calls.
If my money has not been sent to my account then i go to consumer court and file a case against all of damaalshop.com

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

View replies

K

Kismat Ali ansari

from Mumbai, Maharashtra

Jul 19, 2016

Please help me [protected]

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DhamaalShop.com Customer Care's response, Oct 3, 2016

Verified Support

Dear Sir,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Customer Care Team
Dhamaalshop.com
+91 9025340077

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.dhamaalshop.com

Hello sir,
i saw a sony power bank for mobile about dhamaalshop.com offer is selling.
I am buy two sony power bank INR.739.80 from my net banking on[protected] at 3:35 pm.then I received a mail from company, money has been deducted from my account
They not provided any confirmation for my purchaching order.
They give only my address
but after this no mail and its not give me any tracking I D . When i call customer care no one receive and no reply for thier side and email ids nothing is responding
I am very upset with this.IT LOOKS LIKE THEY ARE FRAUD.Please never purchase any product from this side.please give me my money or my product

+3 photos

Nov 3, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

We sincerely apologize to you for the delay in delivery of the products we are unable to get yours order details request you to please share the correct order details ware we can help you out to get your product back

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

View replies

S

sandeepakon

from Hyderabad, Telangana

Jul 20, 2016

I have purchased a two new
Sony power [protected]@549 Only INR 219.90.(Amount Paid (INR) : INR 739.80)
But i have not give any tracking i d in there side. Plz give me my product or my amount emidiately. And your customer mobile no are fake.you are chitter

Sony power bank, Dhamaal Shop is fraud - Comment #2503184 - Image #0

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Address: New Delhi, Delhi, 110044

Dear Sir/Madam
I have purchase sony power bank @549 Purchase No. DS18993 dt. 17.07.2016 & & make Payment through ID is 56925011, but I'm unable to track my order hence Payment already passed from my Account. I JUST ASK THAT WHERE IS MY PRODUCT & HOW I CAN TRACK MY ORDER, PLEAS REPLY OTHERWISE I'LL COMPLAINT IN CYBER CELL .

CAN U HEAR MY COMPLAINT /SUPPORT?

Nandan Singh Bhandari
DELHI

Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Jul 22, 2016

Updated by nandan bhandari I’VE PURCHASE SONY POWER [protected]@549 ON DT. 17.07.2016 Rs. 369.00 PURCHASE ID DS18993 & PAYMENT ID 56925011 THROUGH CREDIT CARD, BUT HOW I CAN TRACK MY PO ?
YOUR HELP LINE SUPPORT NO. IS NOT CONNECTIONG DIELING SEVERAL TIMES, PLESE CONFIRM MY ORDER OR RETURN MY AMOUNT OTHERWISE I’LL COMPLAINT ON CONSUMER COURT.

YOUR CUSTOMER SUPPORT BOTH MOBILE NO. NOT CONNECT.
I'm attaching herewith the Payment confirmation detail & Order details.

RESOLVE IT NOW ASAP.

Verified Support

Oct 03, 2016

DhamaalShop.com Customer Care's response Dear Sir,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products you order is Cancelled and yours amount get refunded through a bank. Due to irregularities in the manufacturing department, this inconvenience has been caused to you. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]

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