I did recharge on 17/05/20 to subject mentioned vsc no. With a value of rs.1479/- for 3 months subscription added with 7 days extra for long term recharge benefit.
After a day's gap, all of a sudden, i get to see that my super family bangla hd pack has changed to family hindi rg and switch off date has extended from 22nd august to 25th september.
Post that, i connect dish tv & raised a complaint. Post that, i got to see that pack has changed to actual one, but switch off date has set as 4th august, 2020 compare to actual 22nd august.
Post that many a times, i have enquired & raised my concern... One guy, by the name of nikhil, everytime reply back with an answer it will be done, allow for some time... From 19th may to today 4 th june, 15 days over, still it has not changed.
Seeking your help, so that service provider can't harass customer like us. Then can not play foul, after receiving full payment. These kind of tricks need to be stopped...
From,
Shirshendu dutta
Actual recharge pack : super family bangla hd
Payment made : rs.1479/-
Switch off date, actual : 22/08/2020
Vsc no. : [protected]
DishTV customer support has been notified about the posted complaint.
VC- [protected]