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Eureka Forbes Complaints & Reviews

www.eurekaforbes.com

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Updated: Sep 30, 2026

Complaints 8029

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Good! Eureka Forbes values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Eureka Forbes step up their efforts to fully resolve all complaints 👍

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Eureka Forbes reviews & complaints page 4

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This company charges GST but dont have an option on the website for the customer to enter the GST number. When I called customer care, they provided another number, when I called that number they asked to email them. When I emailed them, they are asking to call on the number. This is scam to make money. Why they dont have an GST option, if they are charging it...

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Address: Qr No D-1/1, Irrigation Design Colony,BJB Nagar, Bhubaneswar-14, Odisha

Already payment for AMC till now showing AMC not done with SMS to mobile,
AMC agent put the filters to my home not replace still in my home after 3months gone and not receive call .
This matter to highlight to your forest park office, Bhubaneswar, Odisha but matter has been not solve or any replay to me . here attach with AMC payment slip, please solve this problem ASAP.

Regards
Gyana Ranjan Beherabr...

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Address: India

To Whom It May Concern,

I am filing this complaint against Eureka Forbes Ltd. for selling a defective water purifier and failing to provide timely and effective service despite multiple complaints.

Product & Complaint History:
- Brand: Eureka Forbes
- Product: Water Purifier
- Issue: Persistent malfunction since the date of purchase
- Initial Complaint: 14-Aug-2025 (Service Request...

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Address: D709, Vasathi Anandi, Peerancheruvu, Hydershakote, Hyderabad

I am writing to formally escalate an issue concerning that RO is not working from last 3 months and no services has been provided to fix it. From last August I have been raising Service request and till now the service people just call me and ask whether lights are blinking or not. I told them multiple times that RO is fully stopped. They say that filters has to be changed and after that no one turns up to change the filter. They are just...

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Address: Pune, Balewadi

I am writing to raise a serious concern regarding the lack of service under my renewed AMC.

In August 2025, a technician advised us that our filter kit was not working and needed replacement. He suggested renewing the AMC to proceed, so we did. A complaint was raised on 1st September 2025 (Service Request No: CM[protected] and again on 4th September, but no technician has visited or contacted us since then.
br...

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Address: CE: B1/B2, 701, MARATHON INNOVA, OFF GANPATRAO KADAM MARG, LOWER PAREL, MUMBAI # 40001

Customer ID - [protected]
On September 5, 2025, during a routine service visit for my water purifier, a Eureka Forbes technician aggressively pitched the Gold AMC, costing ₹3699, as essential for “premium” support and free parts. Key terms, including cancellation policies and non-refunded clauses, were not disclosed, violating the Consumer Protection Act, 2019. Realising the AMC was unnecessary, I requested cancellation on September...

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I am writing to escalate my unresolved installation request for a Eureka Forbes water filter, ordered on 5th September 2025. Despite repeated assurances from customer care team (including interactions via Twitter DMs), there has been no concrete action or installation till date.

This delay is unacceptable. For a company of Eureka Forbes’ stature, such lapses in after-sales service severely damage customer trust. I have already...

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Website: www.eurekaforbes.com

I purchased the Gold AMC Plan for my Aquaguard water purifier from Eureka Forbes Ltd. on 10th September 2025, with full payment of ₹4999.
As per the plan, a technician visit was scheduled on 10th September between 2 PM to 3 PM, but no one visited. I have followed up multiple times with customer care, but there has been no response or resolution to date.This lack of service after payment is highly unprofessional and causes inconvenience.br...

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Address: 480 MODEL TOWN KAPURTHALA PUNJAB

My self anil thareja i buy amc from eureka forbes but from last 14 days not service has been done by their technician.Till day my complaint number cm[protected].Too much calls email to customer support done but always replying that sorry for inconvience we resolve ur matter soon in 24 hoiurs but notany technician or any action has been taken yet. My customer id [protected] and component id 47111481 and serial number [protected]...

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Extremely disappointed with @EurekaForbes service.

Service Request No: CM[protected]

I’ve been calling customer care every single day since August 22, 2025, but till now, no technician has visited to service my water purifier.

Even after a follow-up email on Sep 2, there's been zero action.

Please refund my AMC amount so I can move to a brand that respects its customers. The...

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Address: CHENNAI

Dear Aquaguard Service Team,

I am writing to follow up on the service for my annual maintenance contract (AMC), which was recently renewed.

My AMC was renewed last week for the period of [September 2 2025] to [September 1 2026]. Despite the renewal, a service technician has not yet visited to perform the scheduled maintenance.

The service request is logged but there is no response. I had called...

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Eureka Forbes are not providing services even after multiple escalation through various channels. Escalated the matter through whatsapp, Phone, mail but still no service. I have renewed by AMC just 2 months back by paying approx Rs 7000 Annualy. still no services....

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Address: masjid banda , kondapur , hyderabad

Hi,

We called the customer care for aquaguard filter repair, the representative said it has be replaced with new set . Asked for advance of 5000 rupees, there is no response from the person later. I tried reaching customer care but no proper response.

Customer care :[protected]they have sent the representative)

representative number: [protected]

[protected]...

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My customer ID is [protected]. i have taken Gold AMC for my Water purifer and it is valid till 27th Aug'25. As per the AMC terms, they are supposed to provide 2 mandatory service. As there was no visit, I logged a ticket on 28th july. the technician came and just checked the water purity level and just informed the filter needs change and I have to renew the AMC for that. He refused to do the maintenance service for which I logged the...

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Our filter is not working so I asked for the service and 1 days professional come to our house and asked to take amc membership of 6200 rs so that our expenses would be cover in it.But after taking membership no service is provided to us we approach many times but no service is provided to us.I emailed them 3 times and they even revert back saying that your issue will be resolved within 24 hours but nothing happened . We are troubling from...

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Address: Chennai

Worst Service Experience with Aquaguard (Eureka Forbes) - CM-[protected]

I raised a service complaint for my RO system on 09th August 2025 under AMC. Despite 7–8 follow-ups, no resolution. Today, I was promised service by 6 PM, but the engineer said parts are out of stock and it'll take another 72 hours.

This is the second time I’m facing such delays. My previous complaint is still open. I...

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Address: Bengaluru

I have purchased a LVac ROBO cleaner, but from the date of purchase the device is always getting repaired and none of the executives are ready to attend the issues. i have spent a lot of money on the product. Dont know what to do?...

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Address: Eureka Forbes Ltd. B1/B2, 701, 7th Floor, Marathon Innova, Off Ganpatrao Kadam Marg, Lower Parel (W), Mumbai â€“ 400013, Maharashtra, India

Website: www.eurekaforbes.com

I ordered a water purifier directly from Eureka Forbes’ official website on 12th July 2025.
- Delivered: 14th July
- Installed: 15th July
- Complaint raised: 16th July due to dangerously low TDS (10–25)
- Technician dismantled unit: 17th July for return pickup
- As of 7th August, the unit remains uncollected and unused, with no resolution.
Despite multiple follow-ups, Eureka Forbes:br...

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Address: Eureka Forbes

I have been raised a compliant about the payment that had been incorrectly charged from different customer for different machine by sending payment link for amc services under my name though i didn't opt for any amc services. Since this mistake had been done from you end, they supposed to refund my money back as i returned money to that customer for your mistake. However no resolution provided so far. No apologies. Neither refunded my...

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Address: A -10 karelibaug society, VIP road, Vadodara 390018. my phone no: is 7990453530

I have purchased AMC on 25/07/2025 at Vadodara (A-10 karelibaug society, VIP road, Vadodara-390018, ph: [protected]). I have paid total amount online and also given 475/- Rs for replacement of external filter. Necessary service code was given on same time.
After 9 days (today) again call comes from local office - Mr abdul and he asked for another service code... i denied because i didn't raised any complain. He threatens me to cancel...

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