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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1298

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S
S N Raj
from Delhi, Delhi
Mar 19, 2019
Resolved
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I ordered courier bags from flipkart and the items was not delivered statues showing shipped. I waited 10 days and i tried to cancel my order. Surprisingly there is no option to cancel and i called four time customer care to cancel my orders. But customer care people told that there is no option to cancel the order so my orders will not get cancel. The ordered items are not delivered and my payment was not refunded.

I am also a business customer of flipkart, i know what are the actions they take if a business customer commits policy violation. But what about the flipkart they self they are not following their policies.

I will not leave this matter here...
Apr 24, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Mar 21, 2019
Flipkart Customer Care's response
Customer raised a complaint stating that the product was not delivered to him. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on March 19, 2019. Hence, closing the complaint form our end.
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    F
    Farhan318722
    from Mumbai, Maharashtra
    Mar 19, 2019
    Resolved
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    Address: Jumma masjid chawl, opposite hawa manzil, near deluxe hotel. Thane-400601, Thane, Maharashtra, 400601

    I have order a geyser but still last 2 days scan is not updated from the shipping partner and they have given a fake comment within 24 hours order will be delivered. Very worst experience also i will give negative rating on play store and also share to my friend to mark helpful and like the negative rating that it will impact ur business strategy... Order is near to my location why last from 13 march no scan is updated on tracking and it is in fed hub last scan. I want my product today evening other wise i will escalate it on consumer forum.
    No reply...???
    Show quoted text order id. Od[protected]... Fake assurance daily within 24 hours we will deliver the product but still the product is not deliver... And also the scan is not updated from last 3 days in courier website..
    +1 photos
    Mar 19, 2019
    Complaint marked as Resolved 
    Why you have closed the case... We need compensation for harassing not reply continues follow no response we need a compensation for this
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 21, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Mar 21, 2019
    Flipkart Customer Care's response
    We interacted with customer and confirmed that product is delivered, hence closing the case.
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      S
      S. Dubey
      Mar 18, 2019
      Resolved
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      Resolved

      Address: sunshine teahouse pvt.ltd. (chaayos) near corporation bank ghitorni,110030, 110030

      Uanable to reset my flipkart account password as i forgot my last password.
      Tried forgot password process with different platform but got the same error - "unable to process request. Please retry."
      And also tried with laptop, desktop version flipkart site and in app also but the issue still persistant, also tried with different browser but still showing error.
      Help
      May 2, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 21, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Mar 23, 2019
      Updated by S. Dubey
      ID not login

      Mar 23, 2019
      Updated by S. Dubey
      On Re-OTP click

      Verified Support
      Mar 24, 2019
      Flipkart Customer Care's response
      We would like to inform you that we tried reaching you on your registered number on [protected][protected] at (11:56 AM) but we were not able to reach you. Kindly revert on this with an alternate contact number or convenient time to discuss this further.
      Verified Support
      Mar 24, 2019
      Flipkart Customer Care's response
      We would like to inform you that we tried reaching you on your registered number on [protected][protected] at (07:04 PM) but we were not able to reach you. Kindly revert on this with an alternate contact number or convenient time to discuss this further.
      Verified Support
      Mar 25, 2019
      Flipkart Customer Care's response
      Customer raised a complaint stating that he is unable to login to his Flipkart account. We have interacted with the customer and requested customer to share a valid ID Proof further investigation. Hence, awaiting customer reply.
      Verified Support
      Mar 27, 2019
      Flipkart Customer Care's response
      We would like to inform you that we tried reaching you on your registered number on [protected][protected] at (11:57 AM) but we were not able to reach you. Kindly revert on this with an alternate contact number or convenient time to discuss this further.
      Verified Support
      Mar 29, 2019
      Flipkart Customer Care's response
      We would like to inform you that we tried reaching you on your registered number on [protected][protected] at (06:41 PM) but we were not able to reach you. Kindly revert on this with an alternate contact number or convenient time to discuss this further.
      Verified Support
      Mar 30, 2019
      Flipkart Customer Care's response
      We would like to inform you that we tried reaching you on your registered number on[protected] at (12:00 PM ) but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
      sorry

      but Gmail [protected]@gmail.com
      registered mob no.[protected]
      my Adhar Card
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        V
        Vishakha Sharma
        from Delhi, Delhi
        Mar 18, 2019
        Resolved
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        Address: New Delhi, Delhi, 110092

        To,

        Consumer form
        मुझे यह सूचित करते हुए बहुत दुख हो रहा है की flipkart की गलती की वजह से मुझे पिछ्ले 20 दिन से मानसिक परेशानी से गुजरना पड़ रहा है।मैने 25 feb 2019 को नोकिया 3310 आर्डर किया था जो 26feb 2019 को मुझे मिला।फ़ोन unboxing करने के बाद से ही काम नहीं कर रहा था जिसकी शिकायत मैने 26 feb 2019की शाम को फ्लिपकार्ट पर की थी। 27feb 2019 को technician की पहली visit हुई और उसके सामने मोबाइल ऑन हो गया उन्होने *#06# डाल कर इसका imei नम्बर चेक किया जो सही था ।किन्तु उसके जाने के बाद मोबाइल में फिर से प्रॉब्लम शुरु हो गई। मोबाइल कुछ घन्टे बाद अपने आप ही ऑफ़ हो जाता था ऑन नहीं होता था, उसकी बैटरी निकाल कर दुबारा डाली जाती तब मोबाइल स्टार्ट होता था जिसकी कम्प्लेंट मैने 3मार्च 2019को की, इसके बाद 5मार्च 2019को फिर tecnician visit हुई, tecnician के सामने मोबाइल ऑन हुआ उन्होने भी imei नम्बर चेक किया जो same था किन्तु तभी उस tecnician के सामने ही मोबाइल बन्द हो गयाऔर काफी देर try करने के बाद भी ऑन नहीं हुआ।उस technician ने जस पेपर पर मुझसे साइन करवाया उस पर लिखा था की मोबाइल उनके सामने ही डेड हो गया है, और उन्होने return request बना दी।लेकिन फ्लिपकार्ट ने अपनी साइट पर इसे अपडेट नहीं किया और सिर्फ बैटरी issue दिखाया जिस कारण जब 6 मार्च 2019 को ekart से मोबाइल पिक करने के लिये एक व्यक्ति आया तो उसने मोबाइल पिक करने से मना कर दिया क्योंकि उसके पास मोबाइल डेड की कम्प्लेंट नहीं थी सिर्फ बैटरी issue की complaint थी।उस दिन मोबाइल पिक नही हुआ।
        इसके बाद मैने तीन चार बार flipkart custmer care पर बात की तब उसके बाद इन्होने अपडेट किया की मोबाइल dead है।इसके बाद फिर से return request अपडेट हुई और मुझे 11मार्च तक का समय दिया गया प्रॉब्लम solve karne के लिये। 11मार्च 2019 को फिर से ekart से मोबाइल पिक करने के लिये एक व्यक्ति आया जिसने इसका imei नम्बर चेक करने के लिये मोबाइल खोला। क्योंकि मोबाइल डेड था इसलिये *#06# डाल कर number चेक नहीं हो सकता था, तो उन्होने बैटरी हटा कर imei नम्बर chek किया जो उनके imei नम्बर से मैच नही हुआ। अब पता चला की बॉक्स पर दूसरा imei नम्बर था और मोबाइल पर दूसरा।बॉक्स पर जो imei नम्बर था वह उनके नम्बर से मैच हो रहा था, पर जो मोबाइल के पीछे बैटरी के नीचे था वो नहीं ।अब मोबाइल फिर पिक नहीं हुआ ।मुझसे कहा गया की दुबारा complaint डालें ।मैने उसी वक्त एक मेल भी किया और फ़ोन भी फ्लिपकार्ट में किया।flipkart ने कहा की आपकी complaint आगे फॉरवर्ड कर दी है, 19मार्च 2019का wait करें।इस बार मुझे मोबाइल replace करने के लिये msg आया refund का ऑप्शन खत्म कर दिया गया जबकी मुझे flipkart द्वारा बार बार यही बताया जा रहा था की आपका refund हो जायेगा लेकिन नहीं हुआ।इस बार कम्प्लेंट forward हुई तो फ्लिपकार्ट ने उसमे लिखा की imei नम्बर अलग है यह update नहीं किया की मोबाइल dead भी है।आज 18मार्च 2019को फिर से ekart से मोबाइल पिक करने के लिये एक व्यक्ति आया लेकिन उसने मोबाइल पिक करने से मना कर दिया क्योंकि मोबाइल dead था ऑन नहीं हो रहा था तो वो imei नम्बर कैसे चेक करता, उसने बताया की उसके पास मोबाइल डेड की complaint नही है, imei नम्बर match नही कर रहा उसकी complaint है।और आज फिर मोबाइल पिक नही हुआ। इससे पहले मैं अपने email में इन सब बातों को mention कर चुकी थी उसके बावजूद फ्लिपकार्ट ने गलत जानकारी आगे भेजी।आज दुबारा कॉल किया तो मुझे 22मार्च 2019 तक का समय फिर दे दिया गया है।अब 22मार्च को कोई और प्रॉब्लम आ जायेगी जिसकी information company ने अपने msg में नही लिखी होगी और आगे farward नहीं की होगी। मुझे खराब और गलत imei नम्बर का मोबाइल deliver किया और कंपनी ने मुझे मानसिक तौर पर इतना परेशान कर दिया की मैं अपना काम भी ठीक तरह से नहीं कर पा रही हूँ।कंपनी का कोई भी सीनियर व्यक्ति बात करने को और सुनने को तैयार नहीं है। मुझे इस प्रक्रिया में काफी मानसिक प्रताड़ना झेलनी पड़ रही है।मुझे उम्मीद नहीं है की मेरे पैसे वापिस मिलेंगे या मोबाइल वापिस होगा।मैं आपसे अनुरोध करती हूँ की मेरी मानसिक प्रताड़ना के लिये फ्लिपकार्ट पर कम से कम rs. 50, 000/-का जुर्माना लगाएं व अन्य करवाई भी करें ताकी आगे किसी custmor को इस तरह की दिक्कत का सामना ना करना पड़े ।

        धन्येवाद
        Kamlesh gaur
        Office address: isst, saathi centre
        Police station kalyanpuri, near chand cinema delhi-110091
        Email address:[protected]@gmail.com
        Residential address:- h. No. 3, ganesh nagar extention shakarpur delhi -110092
        Apr 27, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 21, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Mar 27, 2019
        Flipkart Customer Care's response
        Customer raised a complaint stating that the product delivered was defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on 27.3.2019. Hence, closing the complaint form our end.
        Mar 28, 2019
        Updated by Vishakha Sharma
        The problem has resolved . Thanks to flipkart customer supportive team especially Sndeep who coordinated with us and provide every help as needed . Thankx to your site consumercomplaint, to raise the issue.
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          T
          Tufan das
          from Sambalpur, Odisha
          Mar 23, 2019
          Resolved
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          Resolved

          Address: pathra, commercial tax office, Bankura, West Bengal, 722102

          Buy a phone Flipkart online shopping.this phone is bad performance automatically restarting.returnd policy available here but return request automatically cancel .two times visit my home filpkart technical but fake update. I am calling Flipkart customer care but not slove this problem.flipkart customer care date and date ...
          Phone Model- Moto one power
          May 6, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 26, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            M
            Mayosi Sharma
            Mar 18, 2019
            Resolved
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            Resolved

            Address: Shanti complex.Ranipool.East sikkim, East Sikkim, Sikkim, 737135

            Please send the items in good courier service as we are facing too much problem regarding courier service, without a single call to customers, they put return request by themselves..
            Hope you will look forward about this matter and will deliver my items as soon as possible.

            With regards
            Manju khanal
            Contact no.. [protected]
            +2 photos
            Apr 23, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Mar 18, 2019
            Updated by Mayosi Sharma
            Please look forwardabout this matter.
            Verified Support
            Mar 21, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Mar 21, 2019
            Flipkart Customer Care's response
            We have been trying to contact the c, however, we are unable to get in touch with you. Sent email to [protected]@gmail.com to share alternate contact number and a convenient time between 9 AM - 9 PM, so that we can arrange a call back to you to address the concern to ensure a prompt resolution.
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              M
              Mohsin2u
              from Pali, Rajasthan
              Mar 18, 2019
              Resolved
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              Address: Jaipur, Rajasthan, 302002

              I have order Syska power bank from Flipkart but received the duplicate one, and also not refunding my money
              Flipkart is chor company .
              I suggest everyone not buy from flipkart
              When I talk to customer care they not trying to understand my problem.
              MVD INFOTECH IS THE SELLER ON FLIPKART WHICH HAD SEND THE DUPLICATE PRODUCT.
              Flipkart is taking there seller side and not giving me the refund.
              +1 photos
              Apr 22, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 21, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                C
                Chaitanya Dokara
                from Visakhapatnam, Andhra Pradesh
                Mar 18, 2019
                Resolved
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                Address: Near Gitam University, Yendada, 530045
                Website: flipkart.in

                I had ordered poco f1 on the bump up discount with my old mobile and eagerly waiting for it. After three days the delivery came and the delivery boy (Ekart) who came to exchange for my phone behaved like he is from cbi and he doesn't know how to respect a person. I felt like he kept a goal to not to give the product to me. Such a rude behavior he even didn't listen to what i am trying to say. Very bad experience to me.
                Apr 22, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 21, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  S
                  sunny didit
                  from Kanpur, Uttar Pradesh
                  Mar 18, 2019
                  Resolved
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                  Resolved

                  Address: 109,Prem Ganj ,sipri bazar , jhansi

                  A particular app named ntes is not working on my phone through railwifi. As i work on railway station on post of station master. My whole work is done with this app. On the other hand it properly runs on my colleague mobile. But it is not working on my mobile. As this mobile become useless for me. I request you kindly replace my mobile or refund it.
                  Apr 26, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 20, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    Y
                    Yuvraj_Pratap_Singh
                    from Allahabad, Uttar Pradesh
                    Mar 18, 2019
                    Resolved
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                    Resolved

                    The discounted prices of books like pradeep's fundamental physics class 12 vol.1&2 and pradeep's new course chemistry class 12 vol. 1&2 are pretty high on flipkart as compared to the discounted prices of same books in the local market. The discount on flipkart is around 5-10% while the discount in local shops is 20-30%! Please increase the discount offered!
                    Apr 24, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 21, 2019
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                      S
                      smitra19
                      from Kolkata, West Bengal
                      Mar 18, 2019
                      Resolved
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                      Address: 700054

                      I have purchased a story book from flip kart on 14/03/2019. My order id is od[protected]. I payed through internet banking for that product on the same day rs.100/-. But on 15/03/2019 when the delivery boy came he charged rs.100/- again as he said they have not received any amount through online against that. So i crossed check to my bank and it shown that the amount is already sent to flipkart.
                      Will you please tell me how can i get my money back? I have already paid 200/- for the 100/- book

                      Sharmistha mitra
                      Email: [protected]@yahoo.co.in
                      Apr 26, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 20, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Mar 21, 2019
                      Flipkart Customer Care's response
                      We would like to inform you that we tried reaching you on your registered number on (20th & 21st March 2019) at ( 7:52 PM/ 12:38 PM/ 5:09PM) but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
                      Mar 22, 2019
                      Updated by smitra19
                      I sent a reply mail in your email id with the second contact no. and this is to inform you that my previous no. is also working. Please do the needful

                      Regards
                      Sharmistha Mitra
                      Verified Support
                      Mar 23, 2019
                      Flipkart Customer Care's response
                      Customer reverted again so as per customer raised a complaint stating that the amount has been debited from customer account, however. We have interacted with the customer and informed that the amount was not received by the seller. Hence, requested customer to contact the bank for further assistance. Closing the complaint from our end.
                      Mar 29, 2019
                      Updated by smitra19
                      My banker replied that the payment was successful . Can you please send me a email me the details which I can forward to my banker for further process
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                        R
                        Ritika tewari
                        Mar 18, 2019
                        Resolved
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                        Resolved

                        Address: MIG-B 206 trans yamuna colony phase 1 rambagh agra, Agra, Uttar Pradesh, 282006

                        They delivered me a wrong product.

                        I ordered cameleon facial strips which costs me rs.194.

                        But they delivered a # disposable waxing strips which costs around rs.90.

                        Flipkart cheated on me you are a cheater i want my product which i ordered or at least give me back my money for gods sake.

                        Flipkart you are a cheater i want my order...

                        😡😡😡😡😡...
                        May 1, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 21, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Mar 29, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint stating that the product delivered is different. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed that the product has been delivered on (25 Mar 19). However after replacement also customer said he received again same product customer was ready to refund the amount, customer was not sharing the bank details,
                        again when tried calling customer on her registered number on (29 Mar 19) at (12:26 pm) but we were not able to reach customer. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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                          O
                          omeshmidha
                          from Muzaffarnagar, Uttar Pradesh
                          Mar 18, 2019
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110018

                          I am providing the last email sent to flipkart which will clear the points to everyone.

                          Dear team flipkart.

                          I am running pillar to post talking to different customer care executive.
                          As per on flipkart app the solution was promised by 18/03/19 by 12:30 pm and all i get is that my number is not reachable where i am getting calls on the same number but it's only not available for flipkart strange.

                          I am keeping all the emails and communication for reference to proceed for filing a case in consumer court and will also see the possibilities of filing a pil against flipkart organized loot which is happening through exchange offers.

                          I am going to write a complete experience so you can better understand the issue and come out with a solution.

                          Ordered a poco f1 for my son the amount was paid by card it was mentioned that if the phone has the following issue it will not be picked up and still can take new phone by paying the complete amount.
                          The checklist of issues that the exchange phone should not have as per your website is

                          Products with the following issues will not be picked up:

                          Power issue - not switching on
                          Dead pixels, spots, lines or static on any part of the screen/display
                          Crack on the screen, light emitting from the side of the screen
                          Crack on the panel, dents in the body, swollen handset and buttons missing
                          Charging port damaged

                          The executive from flipkart came to my office to check the mobile i want to get exchanged. Here will like to bring to your kind notice he did not have anything to test a device he does not install any device to check hardware he was not having any technical knowledge he said a word with someone on phone and then said phone has an issue so can't take the phone he was unable to show what was the problem with the phone.

                          I will like to bring to you notice that i got my phone checked by local mobile repair shop and also from oneplus service center and according to them phone has no issue it is a scratches phone with no marks nothing on screen no hardware issue.

                          I reached to customer care by requesting a call back on phone no one has a solution all they have is a language we will resolve the same in 3 days.

                          I had a word with customer care thrice and all have the same thing to say then flipkart app on my phone start showing that will provide the solution by 18/03/19 by 12:30
                          And another surprise is when i got an sms that my phone is not available so flipkart will get back to me after a few hours where i am getting all the calls.

                          It shows you don't have any priority to resolve the case.

                          What i have understood from all this is i am mentioning kindly correct me if i am wrong your reply on this is very much required.

                          To increase the sales flipkart offers exchange offers and i am sure it increases the sales my many folds.
                          Flipkart has a 3rd party contract who pick up the old exchange devices or they have it direct if it's a direct flipkart pickup then it’s an organized loot by flipkart if its 3rd party then they are spoiling the name of the flipkart, in any case, it’s the responsibility of flipkart to take care that 3rd party does not refuse anyone without reasoning something like a report of testing should be provided.
                          As indian consumer any product when bought for the love once hold a sentimental value and seems
                          Flipkart is playing with those sentiment and making big money. When some one order a mobile and he is refused an exchange even when he knows that his phone has no issue, he can’t do anything he can’t see his love one for whom the mobile was ordered in bad mood so even if it’s very difficult for them to arrange money they do and get the mobile by paying money in complete. So, in maximum cases will be happening flipkart is making money and the consume is suffering to find out the truth will see if rti on total sales done by flipkart in exchange can be asked and from where it can be asked.

                          I need and demand my right to get the poco f1 on the same price and flipkart should acknowledge that they will take care this does not happen to anyone.

                          Kindly clear the following point so in case i am not provided poco f1 phone on the same price which was rs 9299/. The kind of harassment and mental torture it was dealing all this should get it free of cost from flipkart but all i am asking for a rightful price and an acknowledgment that they will take care that same does not happen to others.

                          2 an organizational structure with email and names to reach them in case there is no action from flipkart.

                          3 does your company come in rti act kindly provide details of the person to whom the rti is addressed.

                          Looking forward to your reply at the earliest
                          +8 photos
                          +1 videos
                          Apr 26, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 21, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
                          Apr 03, 2019
                          Updated by omeshmidha
                          It’s a proven fact now that Flipkart is making customer fool with exchange offer.

                          On my Complaint flipkart organized loot with exchange offers

                          I was approached by flipkart on phone and they requested to send mobile pictures again which i sent and they said the phone has a dent on the side which was not there.

                          I purchased a mobile on Amazon in exchange and i got a new phone the person who came to deliver the phone checked my exchange phone which was the same oneplus 3t refused by Flipkart.

                          Now flipkart can say that it’s there call and they don’t find the mobile in a condition mentioned on flipkart website . But question remain unanswered

                          1 why no one from Flipkart came to check the mobile even after repeated request.
                          2 They are mentioning problems which mobile or any exchange item does not have.
                          3 Local mobile shop and oneplus 3t service center say phone has no issue then why flipkart refused.

                          They are increasing sales by offering exchange offer please don’t buy from Flipkart we should have a consume form created where some professional be volunteers to file PIL against Flipkart also ask them questions like.

                          1 How much sales are happen in exchange offer.
                          2 how much exchange sales are refused
                          3 How many of the refused for exchange customers paid the complete amount to get product.
                          4 How much is sales are done without exchange offer.
                          5 How much is the sales in exchange offers

                          If someone can come in front and expose company like flipkart it will be doing good as it’s a social cause where Indians are made fool.

                          Our Govt is running behind individuals who have done fraud and left country but doing all this they forget that there are companies like flipkart who are doing fraud every day, every hour, every minute and every second and this fraud is done by companies on which they have no check the kind of money they are doing with this organize loot is much more then what other defaulters have done.

                          Will request that we consumer have to try to buy products from local shops and don’t let the company like flipkart make us fool. Don’t let companies like flipkart steal your hard earn money.

                          I am also attaching screen shot of oneplus 3t taken by amazon.

                          I hope people read this and few people stop buying from Flipkart and when someone is refused a product in exchange denying the exchange product they return the product don’t buy from flipkart.

                          I hope some NGO or a social organization will read it will come forward to rescue Indian consumers from this organized loot by Flipkart

                          Fraud by Flipkart#Cheating Flipkart#Theifs Flipkart# Fraud Company Flipkart# Mobile Offers Flipkart# exchange offer Flipkart# best Mobile price Flipkart

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                            Kishan76
                            from Hyderabad, Telangana
                            Mar 18, 2019
                            Resolved
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                            Address: 500076

                            I had ordered a phone on exchange. The delivery guy whom this flipkart term as "wish master" made me wait at home taking leave for the whole day. The ekart delivery guy took the old phone inspected it. After some time he came back to me saying that he can't accept the phone as it has some microscopic issue with the back cover. Let me be clear in the below link
                            https://stories.flipkart.com/smartphone-exchange-deals/
                            It is mentioned that only 2basic checks will be performed one is whether the phone is in working condition and the other is whether there is any damage to the display. That guy was really ridiculous saying that he will accept a phone with a dent or even screen damaged.
                            My phone is in working condition and there is not even a scratch on the display. And why is this happening...

                            Iam unsure why flipkart appoints such guys who are technically unsound and who really behave very rudely with the customers?
                            I happened to walk in to the nearest authorized mi service center where i got my mobile evaluated by. On evaluation i was informed that the mobile was totally perfect.
                            Is flipkart having an unwritten rule that only recently purchased mobile with in a week are only exchanged. If so flipkart can really do away with this exchange. Not making people wait with no purpose.

                            How come they have the authority to deny the product...???... Unfortunately the phone that i wanted was available on flipkart..
                            If not i would have gone for amazon which would be hassle free...

                            After all this this... Flipkart people made me wait for 2 more days to contest my views and finally comes saying.."the seller has initiated cancellation and you can reorder some other product.. Blaaah. Blaaah blaaaah...

                            Hope flipkart takes care while recruiting the so called"whishmaster"
                            I really had held flipkart in high regards for their easy to by policy etc but now i had to change my mind and infact do negative proganda among my friends and family circles not go for flipkart
                            Apr 26, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 21, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              S
                              Soni singh2406
                              Mar 18, 2019
                              Resolved
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                              Address: Bhilwara, Rajasthan

                              I had paid the money to Flipkart through paytm to order the TV but after payment order confirmation message had not came to me and its the fake website of Flipkart so l m requesting you to please refund the amount from fake app of Flipkart to my account as soon as possible
                              +5 photos
                              May 1, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 21, 2019
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                Nandishdna92
                                from Bengaluru, Karnataka
                                Mar 18, 2019
                                Resolved
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                                Address: No 2A Nandana Deepam 6th cross Cauvery Layout, Shettihalli Jalahalli WEST Bangalore, Bangalore, Karnataka, 560015

                                Hi,

                                I ordered a samsung note 8 on friday the 13th march 2019 for 31140 via citi bank credit card, however due to other reasons i had cancelled it immediately and it said refund processing but now i got an email saying refund failed, not sure why? The customer care has no clear reasons i need my money refund id[protected]

                                Contact - [protected]
                                Apr 24, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 21, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Mar 21, 2019
                                Flipkart Customer Care's response
                                Customer raised a complaint stating that the amount has been debited from customer account, however, the order was not confirmed for Samsung Galaxy Note 8 (Midnight Black, 64 GB). We have interacted with the customer and confirmed that the amount has been reverted back to customer account. Customer confirmed that he has received the refund of Rs 31140 to his bank account.Hence, closing the complaint from our end.
                                Verified Support
                                Mar 21, 2019
                                Flipkart Customer Care's response
                                Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.
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                                  S
                                  sakil parvez
                                  Mar 17, 2019
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka
                                  Website: www.flipkart.com

                                  Hello
                                  I have facing problem for last one month.. Flipkart sellers was cancelling
                                  My orders for invalid reasons from their side, i complained so many times
                                  Through calls, mails, social media but flipkart didn't help me once..
                                  Continously taking 48 hours for further help for last 10 days.. Flikart
                                  Checked every facts and told me that cancelled order happened from sellers
                                  Side so no need to worry.. Every time they assured but nothing happened
                                  Till now.. After my complain to flipkart blocked my account for their fault
                                  Which they accepted.. My account is almost 7 years old, i have my pan
                                  Adhaar everything linked to flipkart, also around rs.30000 amount in emi
                                  Cardless credit and rs.1000 gift card.. I told i have my emi and outstanding before 14 march, but
                                  Didn't took it seriously.. Everyone just taking 48hours for further
                                  Assistance and assured me your problem will be resolved in next 48 hours..
                                  But nothing happened.. I called, mailed so many times about this but no
                                  Solution from any department of flipkart.. Now i can't my open my account
                                  For last 5 days.. I have to pay emi before 14march.. Who will be
                                  Responsible for any problem regarding my any future problem with my pan or
                                  Adhaar or bank account or credit score?? No one answering this question.. I
                                  Am harrased for flipkart's fault.. I have call recordings, mails for proof.. Now, my flipkart's cardless credit service is also blocked by flipkart, they gave me reason that "maximum number return" but i can guarantee on this i haven't returned that much products that flipkart has to block my account.. Flipkart can count my all purchased details. My account is 7 year old. Didn't faced any kind of such problem before.. Today 17march i got an another call from flipkart and saying "sir we need more 24 hours to update on your case and you can't login your account in future.. That means my 7years old account is gone just like that".. My request to flipkart please solve this issue and activate my account asas that i can pay my outstanding..
                                  Thank you..
                                  Sakil parvez
                                  Email id: [protected]@gmail.com
                                  +2 photos
                                  Mar 17, 2019
                                  Complaint marked as Resolved 
                                  My Flipkart ID: [email protected] Sakil Parvez Flipkart Customer Care Number: +918037023158 18002089898 Complain ID: Account Blocked [Incident: IN1903131851113143888] [Incident: IN1903122219111362535] [Incident: IN1903100118360134751] [Incident: IN1903100102528720605] Last Order ID cancelled by Seller: OD114896268210734000 Order ID OD114890118920485000 OD114845273577455000 OD114822055920870000 OD114822055920870000 OD114719514148784000 and many more orders cancelled by sellers.. i complained to Flipkart about this after that my account blocked by Flipkart..
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 18, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    R
                                    Rahulmhar
                                    Mar 17, 2019
                                    Resolved
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                                    Resolved

                                    Address: Bkc mumbai, Mumbai City, Maharashtra, 400051

                                    Flipkart tata safari winner. If any kind of call or text you receive then call for complaint in prize winner department flipkart online lucky winner helpline whatsapp on +91-[protected], or call +91-[protected]. Homeshop18 sirf product detail pr kaam krti hain or product ko sell karta hai, agar apko apna apna status check krana hai to ap hamare prize winning depart ment m direct call kr skate hai call +91-[protected].
                                    Apr 18, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 18, 2019
                                    Flipkart Customer Care's response
                                    Irrelevant Complaint.
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                                      S
                                      SK khaja mouiddin
                                      Mar 17, 2019
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                                      Address: 517589

                                      Mobile orderd on 27 February on inbetween 6:30to 7pm mobile is delivered on 4th March on inbetween 8: 30 to 9 am parcel seen on evening on that day by my dad Mobile not in the box complaint raised on Flipkart but they are not responding. Order I'd OD[protected], iam booked from chennai to home adresss
                                      +1 photos
                                      Mar 17, 2019
                                      Updated by SK khaja mouiddin
                                      Return Update: Sorry, the seller is unable to fulfil your return request for Redmi N... from your order with order ID OD[protected]. Please check your email for more details.
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                                        nymisha
                                        from Hyderabad, Telangana
                                        Mar 17, 2019
                                        Resolved
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                                        Address: Hyderabad, Telangana, 500049

                                        Such a worst experience i have ever had with you guys there is no proper co ordination for installation. I don't know foul language to call you people. Product delivered 3 days ago there is no installation and no communication from the flip kart fellows after so many follow ups people are telling that it will be installed by next day, its been so many next days still no installation.

                                        I will suggest all of the people not to opt flip kart for electronic goods.

                                        If needed i will sue this.
                                        +1 photos
                                        Mar 20, 2019
                                        Complaint marked as Resolved 
                                        Thanks for your response after so many follow ups technical guy has up and checked already installed washing machine and asked us to close the complaints like he was back of us to close the complaint. Finally whatever the issue has closed. And I am asking to close the complaint.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 18, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Thanks for your response after so many follow ups technical guy has up and checked already installed washing machine and asked us to close the complaints like he was back o[censored]s to close the complaint. Finally whatever the issue has closed.

                                        And I am asking to close the complaint.
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