Flipkart Complaints & Reviews

Mar 18, 2019

Updated by 8parminder On 14 I called them they said they escalate the issue as refund was to be done by 13 so due date is gone by so we escalate on high priority but then on 15 they sent link to me on my number 805459**** so that I can update my bank account but as I told you before that they have blocked my access to my Flipkart account so I couldn't open my account to update my bank account hence they indirectly keeping my money with them by having excuse of account updation on one side but on other not letting me update it by stopping my access to my Flipkart account.so they are fooling me around.

On 15 March 2019 they mailed me
We would like to let you know that the refund for your cash-on-delivery order for Oxolloxo Casual Half Sleeve Solid Women's Grey Top with order ID OD[protected] has failed due to incorrect account details and we have sent you an SMS to your registered mobile number that contains a link where you are required to fill in your account details for the refund to be re-initiated. Once the details are filled in the link, the refund of Rs.314/- will be automatically re-initiated and you will be able to see it in your account within 5 business days from the date you fill these details.

In case, you face any issues get back to us for further assistance.

We always strive to provide excellent service and hope that we were able to help you with your issue today. Please spare a few minutes to respond to the feedback survey which will be sent to you in some time and let us know how we did.

Hope this helps.

Regards,
Shivaprasad Shetty
Flipkart Customer Support

Then on 15 I called them and told that are you kidding, if I can't access my Flipkart account how can I update my bank account., they said they understand issue and further escalate it as customer can't update the bank account details as the Flipkart account login is unsuccessful or blocked.

Then on 16 I called twice in morning and evening they said be patient they are working on it and now on 17 March they mailed me that you account has been blocked and you can't access anymore .ok then ask them how can I update my bank account details and have refund.or you want me to oblige you with my product and it's refund also.
When you put a policy across it shouldnot be biased, it should be mutual. You can block someone from further purchase, but how can you retrospectively enforce it on 30 days return policy by taking my right away of 30 day return that I can enforce on each product separately till it ends, if you do so then you are breaching 30 days return policy by blocking my account that's too without my knowledge and prior notice.When while opening my account you needed my consent then why when came the turn of blocking, you became the king. Also you took away my right of refund after my return .no authority in country will support you on this biased behavior, you are illegally manipulating you terms and conditions that you can't prove in any court of law as it only talk about you and you, it's you who made them, implement them, manipulate them.

Mar 18, 2019

Updated by 8parminder ----On 14 March I called then that I can't access my account from 80545***** they said they escalate this, done nothing then called twice on 15 March they say they looking into it be patient and wait till 9 pm, then again I called on 16 twice in morning and evening they said same wait till 9 PM, .
Dear Customer,

We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 16 Mar, 9:00 PM.

Thanks,
Flipkart Customer Support
--- On 17 they mailed me this.
Hello,

We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history.This would also mean that you will no longer be able to login to your Flipkart account.

Regards,
ASFEEN TAJ
Flipkart Customer Support

---- I have few products there return policy date was 15 March 2019 which I couldn't return as they blocked my account and taken my right away of 30 days easy return.similary few products have there date till 18 and so on, but they intentionally are doing it so that I can't return my products, what all they can do if they feel that I m returning more is stop letting me purchase further but how can you stop me from returning already purchased products.in your policy it isn't mentioned that one can return only this much or not more than this. If I m not satisfied, I can return as much as I purchased. When while buying huge number of products, you never applauded me then why when I m returning, you started punishing me.When you put a policy across it shouldnot be biased, it should be mutual. You can block someone from further purchase, but how can you retrospectively enforce it on 30 days return policy by taking my right away of 30 day return that I can enforce on each product separately till it ends, if you do so then you are breaching 30 days return policy by blocking my account that's too without my knowledge and prior notice.When while opening my account you needed my consent then why when came the turn of blocking, you became the king. No authority in country will support you on this biased behavior, you are illegally manipulating you terms and conditions that you can't prove in any court of law as it only talk about you and you, it's you who made them, implement them, manipulate them.

Mar 18, 2019

Updated by 8parminder My account details are
Email I'd [protected]@gmail.com
Mobile no.[protected]

Mar 19, 2019

Updated by 8parminder I have already given you my account details as you earlier asked for it. Mrs Sohail Ahmed said he will look into matter and then call me yesterday but no one called, mailed or responded, you guys are really implementing you so called 100 % customer dissatisfaction policy.

Mar 31, 2019

Updated by सिकन्दर सिंह राठौड़ No any response received yet

Apr 01, 2019

Updated by सिकन्दर सिंह राठौड़ I contacted with Bank in this regard and their response is attached herewith

Apr 08, 2019

Updated by सिकन्दर सिंह राठौड़ No any Update??

May 06, 2019

Updated by सिकन्दर सिंह राठौड़ Problem not resolved as I not received my refund yet

May 06, 2019

Updated by सिकन्दर सिंह राठौड़ How a complaint marked as resolved without my confirmation?

Mar 17, 2019

Updated by Girish Kumar Naidu Without solving the problem how can the complaint will end

Mar 21, 2019

Updated by Girish Kumar Naidu No call from flipkart pay later team yet.

Apr 04, 2019

Updated by Girish Kumar Naidu my issue will solve or not..

Apr 13, 2019

Updated by Girish Kumar Naidu What should i do now?

Mar 16, 2019

Updated by Ghaghretiya Sunil Maru Flipkart account band Kari didhu se and mare product bagdeli se ne return karvi se pan te svikarta Nathi and Maru account pan block Kari didhu se to sir mare Su karvu please sir Flipkart seller ne contact Kari aanu kaik solutions kadho thanks & regards sir

Mar 16, 2019

Updated by Sandesh Malbari I want refund and htc watch