Flipkart Complaints & Reviews

I had ordered a mobile phone on 23 of sept and the delivery date estimated was 30th sept, but the product wasn’t delivered. I called the customer care the following day and inquired about the delivery myself as flipkart had failed to contact me from their end. He apologised for it and assured me that i would recive it by 6th oct. But to my surprise i suddenly recive a e-mail stating that the order has been cancelled. I was furious and called the customer care agin to which i was told after a prolonged call to wait until 6th oct. I haven’t received any response from them nor has the product arrived. I am deeply disturbed and furious for this kind of service and would request the co to deliver what they are promising.

Sir,
I have order redmi note 4 on 05 october 2017 from application payphone in flipcart offer. Where i should have received 20% discount on redmi note 4 on payphone, but i have got only 200 rupees in payphone. I havn't got rest 1999.8 rupees till now.
Please solve this problem as early as possible.

Enclosed - order id - od[protected]

Mahendra singh dhruw,
Near shubhkamna hospital street no. 3 grindle vihar, dubey colony mowa raipur raipur, balaji hospital dubey colony raipur raipur - 492001, chhattisgarh
Phone [protected] email - [protected]@gmail.com

Dear team,

I had ordered an trouser from flip kart on 24/09/2017 which was delivered to me on 28/09/2017. I had ordered for 44 size and i got 31 size hence i raised the request on 28/09/2017 but still the same is not picked up for return, every now and then they say within 48 hrs it will be resolved but nothing is happening.
I raised the issue on 1st of oct 2017 same story was tols 5th oct i raised same story was told as wait for 48 hrs...
Now today i raised complaint they are telling me again to wait 48 hrs...

How many day will it take to pick the courier back for return

Previous complaint no od[protected] [incident: in[protected]]

My order invoice and scanned copy attached...

I have purchased a redmi note 4 phone through flipkart. Yesterday suddenly the display went blank. Today when i went to the service center of mi they says that there is some software issue. If a phone purchased on 28 th september starts giving problem what a customer can do. There is no replacement. This i feel is a serious issue and would request flipkart to resolve immediately. Thanks

Flipkart delivered damaged mobile phone (Lenovo k8 plus). I made a return request on second day after delivery... Return request was addressed only after 10 days... Technician was not well equipped... He didn't resolve problem completely... When called for complain again they are not accepting the report.... Moraless people... No ethics in business.. I am totally dissatisfied..

I ordered air-conditioning through flipkart and paid while ordering via debit card and it was showing that it will be delivered by 23 sep 17.
When it was't delivered on 24th it got resudeled to 28 sep 17. Then i got a call from flipkart to cancel this order or waite for 48 hours. When i called your customer care it got resudeled to 30 sep 17. Then i called your customer care it got resudeled to 4 oct17. Then i called your customer care it got resudeled to 9oct17.

Are really planning to deliver it or not please give a feed back other wise i will report to consumer court.

I have ordered adidas shoes wid white color n now after seeing the irrelevant things regarding that shoes i've got a color issue and now i was trying to exchange that n that company totally denying to exchange n behaving very rudely n it's just been only 2 days n while exchanging that shoes they firstly blocked my account from the app and m calling them abt my problem they r just saying that the seller of that product is denying to exchanging... And i've all the msg calls and exchange tagline etc. So this has been disgusting to purchase something.

I have ordered a philips speaker with order id od[protected] on 24th sep 2017 which suppose to be delivered by 2 nd oct. But they i got a mail saying that it got misrouted. And will be delivered by 5 the but again it got misrouted. Customer care is not replying professionally at all. This is nit tha quality of service expected from flipkart. It's very disappointing.

I have received a mobile which totally not working and damaged. Not able to use basic functions. Kindly provide replacements. Order id. Od[protected].
I contacted flipkart and they are blaming the customer. Initially they booked for replacement and rejected it. Again they took my replacement and there is no progress in my replacement status.

Dear sir, i ordered a mobile redmi 4a to flipklart on dt. 24/09/17 vide order no od[protected] by paid rs. 6299.00 through sbi atm card. & on dt. 25/09/17 my order was cancelled by flipkart but till now i cannot received any refund amount from flipkart against this cancelled order. When i called to the customer care of flipkart they told me that your amount is transfered to your account on dt, 27/09/2017. When i check my account the the amount is not credited in my account. I also raise the complain to flipkart many times vide incident: in[protected]. I also confirm from my bank and bank's customer care but they said no refund request is there. Kindly help us for return my money.

I ordered moto c plus smartphone and it's cover on 21 September 2017 and today is 07 October 2017, my item is not delivered to me yet while in the Flipkart app showing that they delivered me the items, and when i call them they always tell we will resolve your problem after 2-3 days and they are not resolving my problem and not returning my money

Dear [protected]@flipkart,

Today i have received below sms from flipkart team, that my order has been cancelled.

"cancelled: sorry, nova silky shine 1300... With order id od[protected] has been cancelled as it could not be delivered even after multiple attempts. Please check your email for more details."

Would like to inform you that my mailing address is very accessible & past also many time have order goods through flipkart.

Please note i want this product to be delivere on my place on time without any excuses, also share courier company details let me check with them how they not able to trace my address.

Any conclusions please call me back on [protected].

Myself prabhat. I have purchased red tape shoe from flipkart and did the payment of 1549 rs. Online on 1 oct2017 but after 7 days i. E. On 7 october they cancelled my order for unknown reasons. When i tried customer care for resolving the issue they were unable to fix it. They even not telling me the reason for cancellation and there response was not good. Talking to them was like talking to some illiterate person. This is very poor service from flipkart. Although they have assured me the refund. But there is no point in cancelling the order at the first place. Now they are telling me to again place the order and wait. This is an serious issue that has to be taken care of after all they are using our money for 9 to 10 days and after they cancel the order

I want to return my grill sandwich maker the last four digits of product are 6000.I ordered the product as per the picture shown but what i recieve is a small size so i want money to be refunded or a large size of same product in change.
Kindly Reply ASAP
Regards:Akshat Gupta([protected])

I have orderd mi max 2 mobile which had some defects i have return the samen and the product which i have received as a replacement has same manufacturing issues and now when i asked customer service executives for my refund they refused to do so citing policy issues. I have paid the money for the genuine product not a defective product and i don't want to go to the service center for the product purchased from a reputed online platform just because of a policy, so kindly assist me in getting my refund as soon as possible. Hoping for your positive reply.

I have ordered two items from flipkart with order id od[protected] for which i made online payment and then on delivery executive took money from my sibling by mentioning it as cod when i contacted customer care they told my money will be refunded in 24 hours it’s been two weeks and every day customer care executives seek 24 hours time to refund, 2 nd order id of samsung s8+ od[protected] is supposed to be delivered on 7th october but now customer care guys are mentioning that it will be delivered by 11 th even tough the product has reached bangalore.. Even after worst experiences before with flipkart and good experience with amazon i ordered in flipkart by thinking that it would have improved it’s mistake to think that dog tail can be straightened now i regret ordering from flipkart i will never choose flipkart again even if it’s indian company

I have book ifb washing machine 7kg, last month september 22 but this month 5th october ur customer care side told know to day delivery tomorrow delivery totally i am waiting 15 days but product not delivered... I think product amount 30999rs, i think flipcart cart earn in another side interest rate given in money... So 6th cancel my order but amount not refund any flipcart side no response my amount refund status... Totally fake flipcart delivered services

Hi.. I ordered air-conditioning through flip kart and paid while ordering and it was showing that it will be delivered on 26th.
Then on 26th evening i got a sms saying its delivered where as it was not so i called up flipkart coustmer care and narrated the entire story to which i was told to wait till 30th nothing happened on 30th then i was told next 24hours then again next 24hours then again next 24 hours and now it's 7 september still no update.

Pl advise my mobile no is [protected].

I ordered lg 43 led tv on 21 sep 2017 oder id od[protected]. Flipkart give me delivery date 27 sep 2017 but i received it on 1 oct 2017 almost four days delay. Instalation and demo person came on 3 oct 2017. He open the box and confirm that lg led tv was broken arrived, he also said that he not take any responsibility for this matter. This matter of flipkart and customer that time i feel very bad why i ordered to flipkart for the tv. Then i call the flipkart care she said that over technical person will visit till 6 oct 2017 he will decide to replace the tv. Today 7 oct but nobody call me for this issue.

Dear sir,

I want to register my complain against flipkart.

I buy a phone that was delivered late by one day on 30 sep 2017. This phone was faulty. After technician visit it was replaced on 4th oct 2017 that is also faulty. I contacted customer care but company is not ready to approve replacement /refund against faulty product.

They are saying that as per company policy, second time you have to visit lenovo service center directly.

I purchased this phone flipkart andriod app on which policy says that technician will visit and if issue doesn't resolve then replace/refund will be given within 10 days validity.

When i checked carefully then noticed that on andriod app policy is showing different and in website desktop version policy is showing different. There is big loop hole with policy in flipkart.

I purchased it using flipkart andriod app and i followed the policy from andriod app. But they are telling another policy now. I have attached policy screenshots that i can see on andriod app. My andriod app is updated with latest version also.

This is second time i'm facing issue. With lenovo k8 plus many users facing screen blinking issue in dim light. Now it has been a known hardware issue with this cellphone still flipkart is selling this phone and not helping customer.
My major concern is is with replacement/return policy on flipkart andriod app. I purchased this phone from andriod app so my phone should be replaced or refund the amount according to that only.
Flipkart executives has wasted my valuable time and saying that my concern is correct but they can't help. It not in their hand.
Kindly help to get refund from flipkart with penalty. I would also like to send notice to flikart to keep same policy information on all public platforms.
With respect,
Mohit shivhare
+91 [protected]