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Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
Complaints 47382
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S
Susheel Kumar R S
from Bengaluru, Karnataka
Dec 11, 2015
Resolved
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Address: 560054
Website: www.flipkart.com

Hi, I have ordered one product Housefull Engineered Wood Free Standing Cabinet on October 16 the order number is OD[protected], this is product is delivered successfully on November 2 but no one came for installation. For this I have contacted 5 - 6 times to the flipkart customer care they are keep on giving dates but still not at resolved.
May 23, 2017
Complaint marked as Resolved 
Verified Support
Dec 13, 2015
Flipkart Customer Care's response
Tried calling customer on [protected] / [protected]. But no response. Due to tool issue not able to sent a mail to customer. Hence arrange for follow up.
Dec 30, 2015
Updated by Susheel Kumar R S
Dear Flipkart Customer Care,

After this I have received around 8 to 10 calls from filpkart but there is no solution, they are keep on taking dates..
Dec 30, 2015
Updated by Susheel Kumar R S
After this I have received around 8 to 10 calls from the Flipkart but there is no solution, Flipkart executive are keep on providing dates instead of solution (installation of this product).
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    M
    Mahak Aggarwal
    Dec 10, 2015
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    Resolved

    Address: Faridkot, Punjab, 151203
    Website: flipkart

    Order no.OD[protected] I ordered the steve madden bag worth rs2000 after discount. The bag is torn after mere 10 days o[censored]se. Itz leather has got torn from various places forming ugly patches. The bag doesnt seem to be genuine. It iz most probably a fake product of steve madden. I m highly disappointed with the quality and wish ti return it. But i hav lost the tags, bill and the package of bag.
    Complaint marked as Resolved 
    Verified Support
    Dec 13, 2015
    Flipkart Customer Care's response
    Spoke to customer, she informed that within 2 weeks leather bag has got torn from various places. Informed customer to share bank details. Customer was busy she will sent out a mail by EOD.
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      kelly56
      from Bengaluru, Karnataka
      Dec 10, 2015
      Resolved
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      Address: Bangalore, Karnataka, 560103

      Hi, My Order number is OD[protected], which got delivered to me 2 months before. Problems with the product are: 1. Its a QUeen size bed, which is really poor quality. Even the carpentor came to assmeble it requested me to pay him INR 3000 more so that the bed will last longer than 6 months. 2. Carpentor was so confident that the bed will break in pieces in very short time. 3. I have raised a refund request within 6-7 days from delivery and have done so many follow-ups; however my request is not resolved so far. No one called me back to resolve or listen to my pain points. 4. The size of the qQeen size bed is not a standard size. It is not even the size size mentioned in the flipkart link. 5. The bed is lying in 1 of my bedroom, which I can not use. And my family has to sleep in the Hall, which is really very annoying. If immediate actions are not taken to my request I will file a case in consumer court against it. So far I have written many email and had made so many calls. Now I dont see any other alternate for my issue. Request someone to resolve it at the earliest. Kailash Nailwal My email ID: [protected]@yahoo.co.in Number: [protected]
      Complaint marked as Resolved 
      Dec 10, 2015
      Updated by kelly56
      Request FlipKart team to please call me from the customer care and send me an email (from flipkart email id) with mobile number on my account first. Because I am getting calls from people when I put my number, where some idiots are asking me for my card details to return the amount.
      Verified Support
      Dec 13, 2015
      Flipkart Customer Care's response
      Spoke to customer, informed that issue escalated to stack holders and we will update you within 24 hours. Customer agreed.
      So far I have not received any call from any stakeholder. Issue still persists and open.
      My request is not resolved yet. I have made 4-5 calls since the day I updated my issue here. In every call, Flipkart promises that I will be getting a call within 24 hrs where the issue will be resolved; however no one called yet.
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        M
        Manojkumar Velaga
        from Tirupati, Andhra Pradesh
        Dec 10, 2015
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        Address: Chittoor, Andhra Pradesh, 517325
        Website: filpkart

        I buy product in flipkart moto e2 of Order id:OD[protected] but im going return the product but these flipkart people are saying that we dont have history about this product id.But i have invoice of mobile purchased. i dnt what happening there. please find soultion for this.
        Complaint marked as Resolved 
        Verified Support
        Dec 12, 2015
        Flipkart Customer Care's response
        Order ID which customer has given is not exist. Also, sent a message to customer through Consumer Complaints.
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          K
          karthikpathy84
          from Mumbai, Maharashtra
          Dec 10, 2015
          Resolved
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          Address: Ernakulam, Kerala, 682017
          Website: www.consumercomplaints.in

          Dear All, I humble request you to ask that, don't purchase any product from flipkart websit. They are always cheating to customer, Why this information i want to share, i am facing problem since 1 months. please see the below mail and take your own decission. Regards, G.Karthik I Purchased Motorola mobile from flipkart website, After got this mobile within 40 days mobile has problem. I have given Authorized Motorola service center date on[protected]. They checked mobile and finally said this mobile mother board has gone it will take 10 days time priority for repair. I said ok and taken serivice receipt and came back. After 15 days[protected] i called this service center, Who said with in a two days will ready. Then finally today[protected] again they said spare not came we unable to attend service, If they will not do service please replace new one, did not response properly. I need solution for this issue from Flipkart. Please do the needful immediately. Regards, G.Karthik. [protected] Still not yet any response from flipkart and concern motorola team also
          Complaint marked as Resolved 
          Verified Support
          Dec 12, 2015
          Flipkart Customer Care's response
          Tried calling customer not able to reach his contact number on [protected]. The case has been already escalated to concern brand Motorola. Moreover, we will get in touch with brand and update the same to customer within 24 hours.
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            A
            Achilles Eldrige Viegas
            from Bengaluru, Karnataka
            Dec 10, 2015
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            Address: Bangalore, Karnataka, 560090
            Website: www.flipkart.com

            Had ordered 2 phones on 1/12/15 was told it would be delivered on 5/12/15 two days later I get one phone n thy say that the other will be dilevered by 10/12/15. I contineously called cust care from 3/12/15 they told that I would receive cal from their back up team regarding the same told them to cal me after 12:30 pm but they called me by 8:30 am... Cald them after tht till the 6th of december they we're telling me it would get dilivered by 10/12/15 but on 7/12/15. Wen I called they told me it would be delivered to me by 14/12/15. N tht day also thy told me the back up team will be callin me with in 24hrs. No calls till 9/12/15 from their side but m contineously calling but finally wen I used profanity ovr the floor manager they called me on 9/12/15 evening at around 5pm. Told them thy either give me a consession ovr the product I agreed n told them i[censored]ll can't give consession deliver the product by 10/12/15. In any case but nutting done n on 10/12/15. I receive a msg tht the product is shipped n will be 5elivered by 14/12/15. This company has no cust satisfaction at all
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              M
              muthuvel1
              from Ozhukarai, Puducherry
              Dec 10, 2015
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              Address: 560034
              Website: flipkart.com

              I made a prepaid order for lenovo yoga tab 13'' on flipkart and paid rs 44020/ by net banking on 10th november. i received my shipment on 19th of same month. once i opened it i was shocked as i saw a acer iconia 8'' tab inside. once i lodge a complaint seeking refund or replacement. they accepted and canceled my request thrice and held pending the 4th replacement request till now. i mailed so many times to flipkart customer care ends in vein and it seems to cheat me by flipkart. it makes lot of panic and insecure on my mind and also made mental stress for me. my order id :OD[protected] Return ID: 37469722 so i requested for remedy for this reluctant and cheating business of flipkart and make way to get my prepaid money or correct product with compensation. thank you. my address detail muthuvel m plot no: 27 5th sector, morais city--sembattu, trichy-07 cell no: [protected] mail id: [protected]@gmail.com
              still there is no progress towards my complaint. flipkart try to cheat me by retaining my prepaid amount with fraudulent motive.
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                L
                Lio Teza Jr.
                Dec 10, 2015
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500005
                Website: www.flipkart.com

                I was already post a complete on 4th dec still no response from you!!! I purchased digiflip xt 801 nov'2014...but after 6 months o[censored]sage it ran into a problem so gave to in service center on 14th sep 2015, 3 months over still problem not solved!!!the service center guys saying we have no idea at what time digiflip take.. what poor service.. flipkart and digiflip... "IF YOU WILL NOT REPAIR MY PRODUCT WITH IN TIME OF 15 DAYS I’LL GO FOR CONSUMER COURT" AND FILE '''DEFICIENCY IN SERVICE'''&GOODS" mail id: [protected]@gmail.com Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] VAT/TIN: [protected] Service tax #: AAACW8725FSD001
                Dec 18, 2015
                Complaint marked as Resolved 
                thank you flipkart :) this is best...but need to improve customer support...flipkart social has solve my problem...once again thank you flipkart
                Verified Support
                Dec 12, 2015
                Flipkart Customer Care's response
                Spoke to customer, informed that we will arrange for refund. Informed the customer to get back the product from ASC. Customer agreed. He wants a call back @ 7 PM to his contact number ([protected]).
                Dec 14, 2015
                Updated by Lio Teza Jr.
                my problem still not sloved!!!

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                  I
                  Inbar38
                  from Chennai, Tamil Nadu
                  Dec 10, 2015
                  Resolved
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                  Resolved

                  Address: 600077
                  Website: Flipkart

                  Nov 27/11/15 (OD[protected] KILLER ELECTRIC INSERT KILLER SELLER : QUALITY FIRST67 i PAID 380 THOUGH NET BANKING i receive the produced KILLER ELECTRIC INSERT KILLER its not working, already i raised the complaint, he send the send the sms We Will pick and replace the product on 8/12/15 i am not received, again i raised the complaint again he send the sms 10/12/15 today again i raised the complaint again they send the sms 13/12/15 will replace the product still he cheating with me
                  Complaint marked as Resolved 
                  Verified Support
                  Dec 12, 2015
                  Flipkart Customer Care's response
                  Spoke to customer and confirmed that he has received a product on December 11, 2015. Hence, closing the case as solved.
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                    M
                    Muhammed Azhar
                    Dec 10, 2015
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                    Address: 690002
                    Website: www.flipkart.com

                    Hey i tries so many times to return my moto x play that i have bought recently.. . But they are not calling me for giving the pin for smart check.. As am a programmer i cant sustain with these 46% heat. Flipkart Order - OD[protected] Return ID 38735593 Phone num. [protected] Please help me as my 30 days replacement period is ending Hope u will help me Thank yoy
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                      R
                      RAVI KISHORE UDDANDAM
                      from Pune, Maharashtra
                      Dec 10, 2015
                      Resolved
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                      Resolved

                      Address: 530007
                      Website: www.flipkart.com

                      I have purchased in flipkart my od id is od[protected]
                      But we have received defect item . And also requested to flipkart to replacement my product there are also accepted but with out intimation my request is rejected, cancelled

                      Hi k.Anusha,

                      Greetings from flipkart.com!

                      We've accepted refund request for the following item/s in your order od[protected].

                      Pickup has been scheduled for the original item/s and refund will be initiated once the pickup is done successfully. Our courier partner will pick the item/s below by thursday, 10 dec'15.
                      Item qty pickup date
                      Seller: hotsale4homeappliances


                      Pureit classic 23 l water purifier


                      1


                      Thursday, 10 dec'15

                      Important things to remember:

                      Return id for this request is : 38586048

                      Step 1: ready for pickup
                      Please ensure that the item/s is ready with original product box, along with all the contents including accessories, price tags, labels, invoice, etc.
                      Please note that in absence of above courier partner will not be able to do the pickup of original item.
                      Do not seal the package as the contents will be verified, packed and sealed by our courier executive.

                      Step 2: verification and handover
                      Courier partner will verify the contents for return of original item.
                      On successful verification courier partner will pick the item/s and will give you an acknowledgement slip for the same.
                      Retain the acknowledgment slip provided to you and make a note of the return id for future reference.

                      Step 3: refund initiated
                      On successful pickup, we will initiate the refund.

                      We apologize for any inconvenience caused to you.


                      Hi,
                      Thanks for writing to us. This auto-generated email confirms that we have received your query. Please do not reply this email.
                      We'll look into this and you will hear from us within the next 24-48 hours.
                      Thank you!
                      Team flipkart
                      Your query ( dec 8, 2015 12:37:56 pm )
                      Dear flipkart,

                      Please find attached declaration cum undertaking form and pan for refund of
                      Amount for my order no. Od[protected] dated 20th nov. 2015.

                      Regards

                      U.Ravi kishore
                      Engineer igiat
                      Mobl:[protected] [protected]
                      Complaint marked as Resolved 
                      Verified Support
                      Dec 12, 2015
                      Flipkart Customer Care's response
                      Spoke to customer and inform to get back to us with the declaration form for initiate refund. Customer agreed.
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                        R
                        Raj Avenue
                        Dec 9, 2015
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                        Address: 201005

                        Bought Digiflip xt811 6 month back Battery is not working some not even charging or take 100 hrs to switch on the tab. No service station near me in Delhi ncr ghaziabad. No customer care to lodge complaint.please help
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                          vasurana78
                          Dec 9, 2015
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                          Address: 560095
                          Website: www.flipkart.com

                          I had ordered a mobile phone Asus Zenfone 2 of order id OD[protected] . But the phone was defective so I returned it. I got the replacement. But replaced phone is also defective. I know that flipkart have 30 days policy but they are cheating on me by giving me defective phone. I want my refund of rs.19999 or I have to complaint to police.
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                            K
                            kumarbunu
                            from Aizawl, Mizoram
                            Dec 9, 2015
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                            Address: Khordha, Odisha, 751010

                            Dear sir/madam, I am purchase of Microsoft win7Pro32 bit software in your flipkart side, this serial number not register in Microsoft company, I talk to microsoft company toll free number, they told this serial number not genuine. plz solve the matter in urgent basis. I wants to replace the product in urgent basis and issue a New in Genuine Microsoft license. if you are not solve the matter i will taken legal action. My order id-OD[protected] License Serial Number- 7KWCB-WR2RG-JXTWP-6GYRR-YKQVG Addrress- Narendra Kumar Sahoo Plot No-2034, Shanti Nivas, Kissan Nagar, Near Saptasati Mandir Rasulgarh, Bhubaneswar-751010 Odisha Contact Mobile No-[protected] with regards Mr. Narendra Kumar Sahoo
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                              R
                              Raghib 123
                              from Rajkot, Gujarat
                              Dec 8, 2015
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                              Address: New Delhi, Delhi, 110025
                              Website: flipkart.com

                              फ्लिपकार्ट एक ऐसी कंपनी है जिस ने अपनी बेहतरीन सेवाओं से लोगों में अपनी जगह बनाई थी। लंबे समय तक अमेज़ोन जैसी कम्पनियाँ भी फ्लिपकार्ट की बेहतरीन सेवाओं का मुकाबला नहीं कर पायीं। कहा जाता है के कोई पेड़ जब बहुत ज़्यादा फलदार हो जाता है तो उस कि टहनियाँ टूटने लगती हैं। फ्लिपकाट के साथ भी ऐसा ही कुछ हुआ। ग्राहकों ने जिस प्रकार इस कंपनी को हाथों हाथ लिया था इस ने उनके विश्वास पर ही वार करना शुरू कर दिया। जहां समान 2 दिनों में मिल जाया करता था अब हालत ये है कि पंद्रह पंद्रह दिनों तक समान नहीं मिलता। ग्राहक से संपर्क किए बिना ही उन के ऑर्डर कैन्सल कर दिये जाते हैं। एक एक हफ्ते तक समान डिस्पैच तक नहीं किया जाता। साठ रुपये में दूसरे दिन और 140 रुपए में उसी दिन डिलीवेरी देने की प्रथा शुरू कर के आम ग्राहकों की डिलीवेरी में देरी की जाती है। होना तो ये चाहिए था की सभों की डेलीवेरी अगले दिन की जाती ताकि ग्राहक इस की ओर आकर्षित होते, पर कौन समझाये इन लोगों को। ग़ौर से देखा जाये तो ये लोग ग्राहक को ब्लैकमेल भी करते हैं। और बड़ी कंपनियाँ भी अब इसी पैटर्न को अपना रही हैं। अजीब ड्रामा शुरू हुआ है की प्रॉडक्ट एक्सक्लूसिवली फ्लिपकार्ट पर ही मिलेगा। ग्राहक बेचारा क्या करे। ये कंपनियाँ ईस्ट इंडिया कंपनी से भी बदतर हैं जो सिर्फ ग्राहकों का खून चूसना जानती हैं। योरोप और अमेरिका में ग्राहकों के अधिकार हैं इसी लिए वहाँ सेवा देने वाली कंपनियाँ सतर्क रहती हैं, परंतु हमारे देश में हमें इन ही गिद्धों के हवाले कर दिया गया है। और फ्लिपकार्ट उन में सब से भयावह गिद्ध है।
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                                H
                                harish Kumar J
                                from Bengaluru, Karnataka
                                Dec 8, 2015
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                                Address: Bangalore, Karnataka, 560021

                                FLIPKART has proved once again as irresponsible . After rigorous
                                talks, they proved as irresponsible and unprofessional.

                                I need justification for wasting my time.
                                I have placed an order same product 3 times still flipkart has delivered me wrong product and refurbished one. Consecutively they sent me wrong product for the three times.they wasted my time and money is stuck with them..finally they are telling they cannot ship the product..this absolutely bull nonsense. They are trying to offer voucher for this, they are treating customers as beggars..

                                Order number
                                Order ID: OD[protected]
                                OD[protected]
                                order OD[protected]
                                I have placed this many orders 3 times for the same product but they delivered incorrect product all the times.
                                I need justification for wasting my time...flipkart is behaving like irresponsible . They are treating customers unprofessionally and treating customers like beggars and fools..
                                Flipkart is asking me to go and buy product from local market... My money is stuck with them...also they rejected my return..
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                                  S
                                  siku123
                                  from Bhubaneshwar, Odisha
                                  Dec 8, 2015
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                                  Address: Khordha, Odisha, 751001
                                  Website: FLIPCART

                                  I purchase a Redmi Note 4G on[protected] from FLIPCART. The IMEI NO of the mobile is [protected]. The mobile is not working . The service center at Bhubaneswar refused to repair the mobile free of cost though it was within the warranty period. So I request you to replace the mobileset . SN CHAND 5th floor. Agri business dept, state bank of india. local head office. PIN 765001, MOB NO-[protected].
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                                    santoshvs
                                    from Pune, Maharashtra
                                    Dec 8, 2015
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                                    Address: Bangalore, Karnataka, 600026
                                    Website: www.flipkart.com

                                    I have ordered (Order ID: OD[protected] a Lenovo K3 Note under 30-day Replacement Warranty on 15th Nov 2015.Within few days, The Touch Screen is not working after some time and requires constant restart of the phone to make it work again. The product was delivered with a 30-day Replacement Warranty at my Pin code: 600026. While placing the order i selected to pay using EMI option (with Interest - HDFC bank) The company is denying the replacement of the product because of the following resons - Flipkart Representative quoted that - i am from Chennai and due to the recent floods the seller is not accepting any more orders - this is not my headache as per the 30-day replacement and is really unfair The company says they can only do a refund but question is why should i near the interest portion of the EMI which they will not refund? Kindly Help With Regards, Santosh
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                                      N
                                      Nb Sub PK Rana
                                      Dec 9, 2015
                                      Resolved
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                                      Resolved

                                      Address: Pathankot, Punjab, 145001

                                      I purchase micromax canvas xpress 4g q413, order no- OD[protected] dated 04 DEC 15 and receive the item on 08 DEC 15 but screen guard of the mob ph is found broken. Please replace the item at the earliest. Mob no [protected]
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Dec 12, 2015
                                      Flipkart Customer Care's response
                                      Spoke to customer, informed that replacement has been arranged and informed that it will be deliver on or before December 23, 2015. Customer agreed. Hence, closing the case.
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                                        Murtaza Varda
                                        from Nagpur, Maharashtra
                                        Dec 8, 2015
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                                        Website: Www. Flipcart. Com

                                        I have ordered Mi4 16 order number is OD[protected] after ordering I realised that there is problem in smartphone software so I created a return and they have accepted it. Bit before I courier the product they have closed my request without informing me. Thanks.
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