Hindustan Petroleum Corporation [HPCL] Complaints & Reviews

I had filled petrol at Cauvery Auto Sevice station on the 31st of January 2011 for Rupees 689.32 using my Axis bank debit card.
Today on the 7th of February 2011 while glancing the statement, I noticed that the employee at the outlet had cheated me by adding rupees 17.23 as tips which was deducted from my axis bank account on the 2nd of February 2011.

This a big fraud that had to be brought to the notice of the authorities...

Ref: Gas consumer No.807214

Sir,

I am to submit inspite booking gas in time no refill is being supplied at least once in 30 or more days.
First of all the phones No.[protected], [protected] and [protected] show always busy or recorded message that the number you are calling is presently busy and no response is received. When personally the agency office is visited the record and unless we are behind to...

Refer my complaint No. 10046450 of 02 Feb 2011and repeat complaint of 04 Feb 2011 with HP GAS website. I have booked gas on 24 Jan 2011 and 13 days have been passed but I have not received the refilled gas cylender. Kindly direct the delaer to give delivery with out further delay. This is a regular practice by the agent/dealer. What I shall do in future?...

This is a complaint towards Kumar Gas agency which is the main HP Gas distributors in Thrissur. Such bad delivery service and rude telephone operator. The delivery man has threatened to make sure no one makes a delivery to our house if we don't tip him more than ten rupees, even though they take a service fee of 25 rupees, and his demeanour was so rude, nobody would have wanted to tip him even 1 rupee.
Please ensure to use some...

HP GAS Emergency call no has no relevance or authenticity. We call the emergency no and are routed to IVR menu. Once the leakage complaint is logged, there is a message that the complaint has been registered without giving any complaint no. Its been over 12 days of searching ways to overcome the issue. During this course, imagine the complete cylinder has been emptied. Now just imagine the kind of risk my family was living in if a gas cylinder...

Ref: New Connection
Dear Sir
I Gobind ram Singhi S/o Mr. Radheshyam Singhi, resident of Shaldanga Lane-2, kalwar Patty, Post - Raniganj, Dist- Burdwan, Pin - 713347 have applied for a new hp domestic gas connection on 31st August'2010 with required documents to Mondal hp gas, raniganj. it may may kindly be noted that our family has separated after application in the same holding number with my wife and child. As a result...

Respected sir,

I have a problem with HP gas cylinder delivery every time. I dont weather this thread will help or not, but i hope so.
The current problem is i have book for gas cylinder on 14th Jan 2011 but till now not yet came. But our neighbors get there gas cylinder soon very soon because they pay extra amount like 100 and 200 Rs more.
And also if i get gas cylinder tomorrow or any day billing date will be...

Hi

This is to bring to your notice the immense trouble faced by the HP gas consumers.

From the last 4 months, Kiran Gas Agency in Hadapsar is creating a lot of problems for the consumers. Cylinders are always out of stock. Even after proper booking period, they do not deliver the cylinders at the residences saying they have no means to send the cylinders home and ask to collect from their godowns, where they...

Dear Sir,

I regret to inform you that in spite of my complaint registered with customer zone of HPCL vide registration no.10043453 dated 24th January, 2011 and an email sent to their Chairman & Managing Director at Mumbai on 28th January, 2011 regarding non-delivery of LPG against booking for a refilled cylinder through their Single Number 24x7 IVR booking no.12665 as mentioned in their website but my grievance has not...

Dear Sir,
I Have book refill cylinder as on 15.01.2011 with home delivery but as on till date cyillender not received. And I have inform to you following coments given by Agency Owner

1st Day visit-15.01.11 at the time of booking owner said cylinder recd within 4 days

2nd Visit-20.01.11 Owner said cyliender allready dispatch

3rd visit-21.01.11 Owner said -cylinder issue on saturday
br...

I am Mr Sachidanandan consumer no. 609105 with Maharashtra gas agency IIT Powai. Since last 6 months there has been delay in delivery of gas cylinder. On inquiring with the office the say its been already dispatched, but the delivery doesn't take place even after couple of weeks. There are lot of problems regarding contacting the agency since, the Maharashtra gas agency never picks up the phone and we have to personally go to them for...

I booked gas cylinder 10 days back on 18th Jan 2011 and when asked for booking number the telecaller rudely said that she has booked it and she has opened another record and cant get the booking number, but assured that within 2 to 3 days the cylinder will be delivered. After 5 days when again I called to check the status I was asked for booking number, when I told that the booking number was not given, the telecaller said that there is no...

I have been repeatedly filling petrol across various HP stations across Bangalore. e.g HP station at Brookefield, Marathahalli. I normally fill it along with oil. But every time, the gas station person quotes 1 rupee more than what is written in the MRP for the oil packet at all the stations

Has HP introduced a new policy to charge more than what is quoted in the MRP??? Since this happens across all their pumps, I presume...

RESPECTED/SIR
I M FACING THE PROBLEM OF NON DELIVERY OF THE REFILL CYLINDER ON THERE ACTUAL DELIVERY TIME.MY CONSUMER NUMBER IS - 621472 .THE Dealer Name : AMARSONS GAS SERVICE[protected]
Address : SCF-64, AGRASEN PARK, AMRIK SINGH ROAD
Town : BATHINDA 151001
THEY ALL ARE BUNCH OF CROOKS.I ALREADY LODGED SO MANY COMPLAINTS AGAINST THEM BUT NO ONE...

sir
i am waiting for gas cylinder which has finished 4 months ago at location as gopiballavpur.
my agency name is bisui gas center (super market malancha road kharagpur.)
dealer code- 962660
MY CONSUMER NO- 628581 AS DEBENDRANATH PAIRA
DOCUMENT NO-1012902...

Respected Sir
I want to inform you, i went many time to Hindustan Petroleum retail gas agency in Pudducherry but they always say me please come after six months, now election is coming, we will book your gas after election.Then how can i get prepare my food. I have all required documents.
Please help me and try to solve my problems....

Agency: HPCL Gas
Distributor: KANISHKA GAS AGENCY[protected]
326, BELLARY ROAD, GANGA NAGAR,GANGANAGAR, Dist. BANGALORE, KARNATAKA - 560032
Email : kanishka.[protected]@hpgas.hpcl.co.in
Phone :[protected]
Subject: Rude behaviour of distributor and delay in delivery

Dear Sir/Madam,

We have booked the refill with the following details
Internet Booking No.: 388301br...

I have a HP consumer GAS connection in PERUMAL HP GAS SERVICE - NAMAKKAL - TAMILNADU - INDIA. They are providing gas cylinder every 50 days once. This time period is so long. I don't know the datealis about booking time period b/w two consecutive booking. But this 50 days is too much. If we ask new cylinder before 50 days they won't provide. The indian Government must inform the proper rules about consumer gas service prcocedure...

Hi,
The hinjewadi petrol pump in Pune is cheating consumers. Here is what they do, I took my car and asked to fill the tank, he filled for 200Rs and asked me that whether I said 200RS to which I replied yes i said 200 only and left from there. But in realty He had not put any petrol in my car which I realised after going around 10 KMS as my car stopped because there was no fuel. Had I said that no i asked for a tank full he would have...

to,
The customer services
HP Gas

I am user of HP Gas Cylinder and residing at Bhandup. I would like to inform you that since 3/4 months we are not getting gas cylinder delivery on time. we book our cylinder as per time schedule i.e. after 17 days, but all over mumbai after booking cylinder delivers within 1day or same day. But in out area i.e. in Bhandup it does receives even after 3/4 days. whenever we asked...