Hyundai Motor India Complaints & Reviews

This is Rata Agarwal here. I had booked the below car on eve GudiPadwa - March 3th 2014 by paying 2000 INR as booking amount. As per request from sales agent of Garve Motors I made payment of 9000 INR on April 2nd 2014.

Car Details
Model: Grand i10 Asta
Transmission: Auto
Fuel: Petrol
Delaership: Garve Motors
Sales Agent: Alwin
Booking date: March 30th 2014
SalesAgent Alwyn

At time of booking sales agent gave me his word that the car will be made available latest by April 15th. In between April 2nd and April 15th there was no follow up from Garve motors side despite me calling them number of time to enquire on status. Finally by April 13th I got a call from Garve Motors sales agent team lead informing me that car will be made available only by April 25th. Reason cited was some issue in production line for Garndi10 Asta model.

If that was the case I should have been proactively informed about the same. However no one from Garve motors did so. I asked them to refund the money as I could not wait until April 25th and they informed me that they will not be able to refund full amount owing to their cancellation policy. Why should i pay the penalty when Garve motors or Hyundai were not able to live up to the promise made at time of selling the car?

Finally, I agreed for a delivery by April 25th as they stated that they will give me a 3000 INR voucher and a body cover to compensate for delay .On April23rd the sales agent called me that car will only be delivered by April10th as alloy wheels have not arrived from Korea. Post that I tried to callback and my phone was not even picked up by sales agent. There after there was no communication from Garve motors side despite of me calling the sales agent dealing with me.

Even after delivery, Garve was not able to get my Car registered as I did not have a registered rental agreement. This was made clear at time of sale that buyer (I) will not be providing the registered rental agreement still the sale was made. Once delivery was made salesman told me that, I would be required to pay 3000 INR as to RTO officer to get the car registered. I Garve motors have found a way to get the car registered with the current set of documents, well and good, however they need to bear any and all cost associated with it

PLEASE NEVER BUY CAR FROM GARVE.

My new i 20 was pur on service ( DL 1CS 0838) and was damaged in the Peeragarhi service centre premises. Please look in to the matter as it was our first car and for a middle clas family it is Harassement that you guys are doing. [protected] is my no, i expect a call asap

Dear Sir/Madam, This refers to my visit on dt. 12th July 2014 to one of your authorized service centre name below – Sunrise Autoworld Pvt. Ltd Plot no – 376, Patparganj Industrial Area, Delhi – 110092 Contact Person – Mr.Vikas Bakshi ( Sr. Service Engineer ) Reason for Visit – My Hyundai i 10 (Magna) car bearing reg no – DL13 C 2094 – A.C Compressor was not working. I contacted Mr.Vikas Bakshi ( Sr. Service Engineer ), I was told that compressor is not available and can take 6/7 days to reach from Cochin, also they asked me advance money Rs.5000 which I paid ( there voucher no – 299 / ref no 291 ) dated 12th July. I asked for receipt which I was not given and told printer is not working and was confirmed by them that they will send soft copy by mail which was not given after several follow ups and finally I send my man on 17th July and got the same, but to my surprise when I asked status of my compressor then came to know that it was booked on 15th July and there Sr.service engineer told me that after 20th July it will move from Cochin !!! My Complaint to Hyundai towards above Service centre – 1. False promises 2. Poor Response and unanswered calls 3. Poor Communication 4. Very casual attitude, not at all professional people Till date almost 10 days, I am not aware about the status of my A.C compressor ( order no / part no – N- 120824GMV dt. 15/7/2014). I kindly request you to take up the issue with this service centre and pl resolve, these type of services are never expected from the Service centre of HYUNDAI . Regards Manhar Sharma Mob- [protected] [protected]@cfccarriers.com

Dear sir/madam, I am the owner of Hyundai i20 car with details as HYUNDAI I2o MODEL-i20 sportz 1.2 BSIV REg. no. HP62B 0562 Chasis no. MALBB51BLDM600282 ENGINE NO. G4LADM123224 I bought this car from Sant hyundai, Kullu, Himachal Pradesh on 30th Dcember 2013. I would like to bring to your notice a serious life threatening incident which happened with me today ie 19 july 2014 with this car in Shimla city, Himachal Pradesh . I was driving a downhill road at a slow speed and to give side to a bus comimg from opposite side as i applied brakes, it appeared that brakes completely became nonoperational and hard. I applied brakes many times but they were just not working, eventually car hit an electric poll in front and stopped. I with my family were in shock as we were on top of 100m deep gorge and this incident could have ended our lives. It is to inform you in strictest sense that this tragic incident had happened because of some serious technical and mechanical failure of the car. I have also came to know from the internet and other sources that this had happened with other customers in the past especially in hilly terrains. Hyundai an international company of highest repute in credibility and customer satisfaction, it seems has ignored this serious issue from some time. I would like you to take this present issue very seriously and do the needful at an earliest. I hope your timely actions will satisfy a customer who had faith in your product and services and will prevent taking this issue to legal level. Hoping the quickest and best response from you. THANKS ADDRESS: Dr. Pankaj Kalia, S/O Sh. R.L Kalia H. No. 10, Type-4 CPWD Quaters Craighdu hill, Longwood Shimla. Landline[protected] Mobile- [protected]

we have called to customer care so many times and asked dealer for battery discharge problem since buying of car...after 3 years dealer has replaced battery with great obligation...now again that problem started...i have so many times complain it is technical fault in car...i hv to go to consumer court i do not think company have interest...DR.V.P Shukla

I was advertised and sold a Hyundai I20 as a Euro V Ready Vehicle in June 2009. I attach the Advertisement of Hyundai in period January/February 2009 (reference number bottom right, it is a legit Advertisement). In the advertisement you will see that this vehicle was sold as a Euro V ready vehicle (bottom list of specs). In fact all their brochures and print advertisements were carrying this information. You can also find a Hindu article of that period: http://www.hindu.com/2008/12/30/stories/[protected].htm I bought and registered the vehicle in Bangalore in June 2009. Now I need to move the vehicle permanently to Ahmedabad. The Regional Transport Office at Ahmedabad only registers Euro4 vehicles. The Hyundai company is now telling me that my vehicle is a Euro 3 vehicle only, and trying to find all sorts of meanings to ``Euro V ready'' that they had advertised the vehicle with. I am an engineer: When a complete vehicle is advertised as Euro V ready, it means the Vehicle's Engine, along with the Car Kerb Weight, Catalytic Converter, Transmission, is putting out emissions which comply to Euro V standards. There cannot be more meanings to this!! In fact, this was one of the only cars that was advertising this as being ``future ready''. I had to highlight this wrong doing from Hyundai India for people to know, because the Dealer and the Hyundai Regional Office are trying to misguide now, by trying to find meanings to Euro V ready. Hyundai India Management wakeup, don't let the company go to dogs like this and try to make a fool out of Indian Consumers. I have been a happy Hyundai Customer, but Gross Lies and Misleading Information like these are not acceptable to us.

Respected Sir,
My Name is Nilesh Chaudhary, i have purchased Hyundai EON SPORTZ BS4 on name of my wife Vibha R. Chaudhary, Registration number is GJ 18 BC 4143, i purchased it on 25-april- 2014 from the day of purchaded i faced a power steering problem, power steering work like a manual steering, in this model i dont aspect a manual steering, i think if car goes for service it will be done but the problem is not solve out after that i give car for steering problem for 1 day but problem is not yet solved, today i was going to punjab hyundai, gandhinagar for solution but your service head says in this model company don't give a power steering if this is true that means 'Hyundai Company Cheats With Me'
because at the time of purchased sales executive tell me this model have Power window and Power steering thats why i purchased, this car had no pick up and no proper power steering, Unfortunately i would like to say that a Maruti Suzuki 800 better if i purchased its my mistake if give any solution reply otherwise i take a some legel action on Hyundai Motor india...My Cell Number Is +91 [protected]

Respected Sir/Madam I vaibhav gupta purchased Hyundai verna 1.4 regn no.DL8CAA9897 under the name of my firm M/S WELWORTHSCHOOL SCHOOL UNIFORM from HIMCARS CARS showroom, wazirpur on 4 june 2013. The day I have purchased the car I am facing the problem of pollution from silencer due to which the rear bumper turned black and the pick up and average is poor.black smokes comes from the silencer.secondaly from the day one I am also facing the problem of Bluetooth voice in the integrated system provided by you i.e during driving when I use calling option I cant receive the voice of the speaker but.for this also I have complaint several times in the service center but no result has been found.as I was using maruti swift (servicing done by d, d motors) and Hyundai santro(servicing done by samara Hyundai) from last 6 years, never had any problem.but this time I am facing great difficulty due to the worst service provided by himgiri, wazirpur service centre.they keep on begging for points before completion of work.last my car went on a running repair work on 17/04/2014 and was attented by the employee MR.SACHIN ([protected]).after completion of work he told me now the same problem will not be again for silencer smoke and he has clicked the photographs of sound system which he will change in 7-8 days and he also said if satisfaction phone comes from the company don’t tell them about the cmplaint.i myself will change in 7 days but now it has been more than 3 months no service has been provided.the sound from the engine has been increasing day by day and car looks like as it has been 5 years old acc to engine.i please request you to see this case very seriously so that I wouldn’t face the complaint in future.my extended warranty is till 24/05/2016. MY CAR SCHEDULE FOR SERVICE AND REPETTED COMPLAINTS IN YOUR WORSHOP:- 1)25 JUNE 2013 FREE SERVICE(NOT EVEN CLEAN THE DUST IN THE CAR) 2)16 JULY 2013 COMPLAINT FOR BLUETOOTH AND SILENCER SMOKE 3)16 OCT 2013 COMPLAINT FOR BLUETOOTH AND SILENCER SMOKE 4)04 FEBRUARY 2014SECOND FREE SERVICE (THE DRIVER WHO CAME TO PICK UP THE CAR HITTED THE FRONT BUMPER) 5)17 APRIL 2014 COMPLAINT FOR BLUETOOTH AND SILENCER SMOKE(WORST COMPLAINT ATTENDED BY MR.SACHIN) PLEASE ENSURE THE PROBLEMS TO BE CORRECTED ASAP OTHERWISE I NEED TO TAKE A STRICT ACTION TOWARDS HIMGIRI CARS WAZIRPUR. I WILL BE VERY GREATFUL TO YOU. REGARDS VAIBHAV GUPTA(PROP.) WELWORTH SCHOOL UNIFORM [protected]

Hello

I am deeply saddened and shocked by the utter lack of professionalism shown by your so called managers, technicians and representatives.

I shall mention my grievances point wise as they happened so that you people get the story straight.

1. I met with an accident on 05 july 2014 and had the car towed into hyundai baltic faridabad the very same day. Finished all my paper work gave the entire insurance document, drivers licence everything on the very same day and was promised by the head of the body shop that the car will be ready by he weeks end.

2. I go to check on tuesday. No work is done on the car. Representative claims that the work will take 10 days now. I leave.

3. I went to visit on saturday. Still no work done. To add to the horror the drivers seat door panel had been removed. First i was lied to and told that the worker had accidently removed i then later when i compained to the v.P. It was found that the workers had left the key of my car inside the car itself and while trying to open it they broke the lock. After all the lies and deciept they promised me the car would be reay by monday 14.09.2014.

4. On monday i get a call saying that the representative from the insurance company had not come and hence the car would not be able to be given

5. On tuesday i got a call from the manager of the body shop saying that the car was finished and he thought it would be a good idea to get the wheel alignment done. I said yes and was promised that the car would be given by 4 pm.

6. On reaching i found that no wheel alignment was done, an old locking system was put instead of the one broken by the workers and the managr and subordinate faught tooth and nail to proove me wrong. Finally they replaced it

7. On reching home after 3 hrs. Steam was coming out of the radiator. When checked in his morning it was found that instead off coolant they had put water.

Outrageous service blatant lies and bullish attitude.
This forms a case for harrasment towards not only me but also my mother who when called was shot down by the body shop manager saying that he was in a meeting and what not.

This is not acceptable and if no action is taken will be sent to every newspaper head of sales consumer law judge in india.

Pathetic dosent even begins to descibe the treatment an educated man was made to go through at the hands of your crew.

Attached is the photo of the bill.


Car details are as follows.

Reg no. :- dl8caa3302
Vin: - malam51blcm087125
Ph no : - [protected]

Hi, While going through the complaints mentioned here by so many people, I would like to ask, did any body got any help/benefit by posting your problem on consumer complaints. What i can see here is only complaints and no solution or any thanks/appreciation post resolution. Pls share if by any chance you have got any solution to your cars problems.

sir,
this problem of battery discharge, we are facing since we have purchase car...Dealer only ask us to drive more but in our campus so many car they also dive 5 kms only daily...even I have another hyndai car 1 20 that have same usage...but no battery discharge i think in this santro car its same technical defect...DEALER HAS ONLY CHANGED BATTERY ATE 3 YEAR FIGHT...I WANT NOW COMPANY ATTENTION ON SAME SUBJECT...WE ARE MENTALLY TIRED...I THINK YOU ARE NOT INTERESTED IN SOLVING OUR TROUBLE...I HAVE TO GO CONSUMER COURT FOR SAME [protected]
REGARDS

DR.SHUKLA

I have purchase a car Hyundai i10 on 31/07/2013 from Hisar Hyundai, Hisar dealar. At that time they told me about corporate bonus and exchange bonus. I have submitted all documents at time. But one year to go, I do not receive any money. So please do the needful so i can get my amount.

I have a Getz which is 7 years old and has been going for service only to the Dealership Service Centre since the 1st service. Last year on 14th March, I got the AC pipes and AC filter replaced as the AC was not giving proper cooling. At that time the cooling coil was also cleaned and the gas was filled. After that, when the AC was still not cooling, I was advised to get the compressor changed, which was done on 13th June 2013. I still have the invoices of M/s P L Motors Ltd. to prove both of the above.Even after that, the cooling was not proper and the people at the centre had no clue about it. I got so frustrated that I have stopped going to the service center where I have been going from last 7 years as it is the nearest to my home. I got my AC checked by an external mechanic and he told me that the compressor is working at 60% only and that is the reason of improper cooling. This really got me angry as it is not even an year since the replacement and the AC was not required for atleast 3 months in between. I got the AC checked at the M/s P L Motors, Jaipur and after 4 days was told by the service manager that the compressor is faulty and needs to be changed entire with all the accessories! I denied doing that as it was ridiculous that spend another 35000/- when it was not an year that the thing was replaced. Now that compressor has stopped working altogether and I have no other other option than to lodge a complaint in the consumer forum.

Hi, I Jawahar Raj R purchase a Hyundai Grand I10 (White clour) on 9th of June at Arasu Hyundai Trichy. (Reg no: TN 48 AB 9723) The car make was Sep 2013 and car was kept in stock Yard for more than 7 months. When i tried to cleaned the interior floor part of the car i shocked to see 1) "Universal joint" (below the steering) was rusted and in very poor condition, (Major fault) which may lead to severe accident incase of poor steering movement.The life o[censored]niversal joint may last in few months and possibly may lead to severe accident and claim life even. 2) Rear AC vent was broken. 3) Rear seat was dirty seems like oil spilled over the seat. 4) Air filter was damaged and bitten by Rat. I am with zero tolerence and plan take this to the Service manager's notice during the first free service today. Again i frustrated with the reply given by the service manager, He says we will clear the rusting of the universal joint. They blammed that damage in Air filter is due to Rat bitten at my parking.In both the case they blame on us. Indeed the reason for these fault is poor maintenance of the yard, lead to damage of the car.I have no responsibility for these things. I request you to kindly do a replacement of the above mentioned parts Universal Joint and Rear Seat and AC vent.Instead of repairing the same.They did a replacement for Air filter with charges. And also i am not ready to pay even a single rupee for the mistake made by them and failed to maintain the quality of the car. Kindly consider this as a prejudice notification and do the needful. Thanks and regards Jawahar Raj R

Hi, I Jawahar Raj R purchase a Hyundai Grand I10 (White clour) on 9th of June at Arasu Hyundai Trichy. (Reg no: TN 48 AB 9723) The car make was Sep 2013 and car was kept in stock Yard for more than 7 months. When i tried to cleaned the interior floor part of the car i shocked to see 1) "Universal joint" (below the steering) was rusted and in very poor condition, (Major fault) which may lead to severe accident incase of poor steering movement.The life o[censored]niversal joint may last in few months and possibly may lead to severe accident and claim life even. 2) Rear AC vent adjustable was broken. 3) Rear seat was dirty seems like oil spilled over the seat. 4) Air filter was damaged.. I am with zero tolerence and plan take this to the Service manager's notice during the first free service today. Again i frustrated with the reply given by the service manager, He says we will clear the rusted part of the universal joint.Secondly they blammed that damage in Air filter is due to Rat bitten at my parking.In both the case they blame on us. Indeed the reason for these fault is poor maintenance of the yard, lead to damage of the car.I have no responsibility for these things. I request you to kindly do a replacement of the above mentioned parts Universal Joint and Rear Seat and AC vent.Instead of repairing the same.They did a replacement for Air filter with charges. And also i am not ready to pay even a single rupee for the mistake made by them and failed to maintain the quality of the car. Kindly consider this as a prejudice notification and do the needful. Damage parts photo was taken by the service manager for reference. My contact number : [protected], [protected]. Thanks and regards Jawahar Raj R

I purchased my Hyundai I20 in Jul 2013. It has been a complete year now and I have still not received the RC for my vehicle. I have been following up with the sales staff at Modi Hyundai but they keep postponing the matter and informing me of various reasons for this - they have not been helpful at all. This is a very important issue (not receiving RC in 1 year of purchase) - and I may face issues with renewal of my insurance without an RC....

My father owns a Hyundai Santro car ( Reg No: KL 41 F 9613 ) purchased in 2012. Right from the day one there was lot of noise from the back-side hatch door. On the first complaint, they said that it was due to the rear speakers mounted on a wooden plank ( Speakers fitted by the Dealer only ) and it was common . This was in spite of me telling that my friends too had same type of sets in their vehicles and none of them made so much noise. No action was taken. I had to show the car to a specialist in Audio Music System installation and within 30 minutes they found that the sound was not from the wooden plank but from the defect of the hatch door latch ( They discovered this by removing the speakers and the wooden plank and driving the vehicle and the sound was still there.). On going back to the dealer, they said that I can have it rectified during the 1st service. In spite of repeatedly pointing out the issue, even after the 3rd service, the problem is still there. Such was the in-competance and un-professional attitude of the Service Specialists at Popular Hyundai, that on the 3rd service I had mentioned specifically to have the latch noise issue fixed along with the other complaints that was existing [ 1. A noise from the bonnet while turning on the blower fan 2. Noise from the front wheels during low speeds ( A complaint made during the 2nd Service ). 3. Blurring noise from the speakers ] and none of these issues were solved. The car was at the service center for nearly 3 days and nothing was done. Please do make a note that the complaints registered during the 3rd service were also mentioned to even the Hyundai Company when I got a courtesy call from your end checking on the feedback of the car performance before . I and my family are deeply in distress and anguish over this treatment mented out to us from Hyundai Motor Company and its dealership M/S Popular Hyundai . Request the concerned authorities to have a look into the same urgently else we will have to look up at other options to get due redresal in this matter.

hi...My name is Deepak..and am from Hyderabad I purchased a new i10 GRAND SPORTS on 30th of March 2014 bearing ENGINE NO-G4LAEM251157, CHASSIS NO -- MALA851CLEM086884B FROM Kun Hyndai. on n 4th of July i observed heavy leakage from underneath the car...upon opening the Bounet i observed petrol spillage all over the Engine...i immediately called my nearest HYUNDAI SERVICE CENTER (LOCATED IN AUTONAGAR)...They took the car to there service godown upon looking at it they said that RAT'S HAVE CHEWED THROUGH THE FUEL PIPE N ITS COMPLETLY WORN OFF...it's been 1 week n i still haven't received my car from repair... what astonishes me is the fact that HOW COME HYUNDAI DOESN'T HAVE ANY NEW REPLACABLE FUEL PIPES AVAILABLE FOR GRAND I10 WHICH IS A CAR IN DEMAND N THAT TOO IN A CITY LIKE HYDERABAD which has around 30-40 service centers all across...I repeatedly called the concerned person MR.DEVENDER over the past 4-5 days n he says that THE PART IS BEEN SHIPPED FROM CHENNAI ON A SPECIAL REQUEST...I HAVE BEEN USING CAR SINCE 10 YEARS SO THIS EXCUSE ASTONISHES ME TO THE EXTREME...N HOW COME THE FUEL PIPES FOR HYUNDAI CAR ARE SO WEAK WHEN MY OTHER CAR MARAUTI SWIFT IS PARKED IN THE SAME PLACE FOR OVER 15 YEARS IS PERFECTLY FINE...ITS TIME U GUYS PULL UP YOUR SOCKS N DELIVER GOOD CUSTOMER SERVICE WHICH I EXPECTED FROM U PEOPLE N IT WAS THE REASON I WENT FOR A HYUNDAI VEHICLE... Please look into this n get back to me with the solution or else you would be loosing lot of customers n their faith...

HI i have a Xcent base petrol model bought last month from shreenath hyundai chembur mumbai.I have just driven 600 kms. today while i was driving the yellow engine icon became on for a second and went off but the car was on. both the trip meters are now reset n showing zero but the odo is showing the correct reading. why did this happen?is there a problem?or is it a malfunction.my vehicle no is mh.03.bs.0702. my name is suresh ramanathan. contact no [protected]. kindly reply

I (Muzafar ud din rather mobile no. [protected])am working with the axis bank as operations head.Two months back i purchased grand i10 sportz from the person who is my neighbour who has told me that he is working with the hyundia and shows me the documents that he is a valid person.I applied for the loan of 4 lacs in my own bank and also hand over him my old car, the price of the new car was rs 5, 97, 924 only. And the price of my old car was rs 105000 only .The total amount that i give him is 5, 05, 000 only now i had to pay him approx 92, 000 i told him .Aftersome time i told him that if possible give me another car of lower price he provided me eon of price 3, 48, 000, but the car that he provided me was taken in frount of witness.Now the agent owes me rs 1, 55, 000
It is two months now i have received only rs 85000 only out of rs 1, 55, 000 only.I have all the documents of grand i10 on my name and the eon that i received has no documents.I have lost 70, 000 and no documents.

1.The amount that i provided him is under the bank records with proper record and receipt
2 .I want to know how hyundia company has given him authority to deal with the customers
3.I am under cotineous threat that the agent may attack me and take the car back.
4.Name of the agent
Mudasir bhat
Mobile no.[protected]
Residence tarzova sopore
Kashmir
5.Name of witness
Muzafar bhat
[protected]


Kindly help in getting the problem solved to get my money and car back.