Hyundai Motor India Complaints & Reviews

I Eshan Singh Cheema booked i20 sportz optional model white coloured car vide receipt no SB 3211 by paying check no 589052 worth Rs10, 000/= to M/S Berkeley Hyundai, Plot no 375, Industrial Area, Phase-1, Panchkula through their representative Mr Subash Mobile no-[protected], & [protected]. Today I was called for the delivery of the said booked car. I instructed my bank accordingly, and the bank send the DO letter immidigiately for the delivery. After reaching in the company show room with my father, Mr Subash guided us to Mr Varun Sood SM of the company and he started Compelling us to take the delivery of either i20 Sportz of white colour or of sportz Optional silver colour because they wanted to give i20 sportz optional model car allotted to me to some other person for the reasons unknown to me. I refused and told them to take the delivery of our booked model and colour only, but they billed car allotted to me in the name of some other person while we were sitting there. From their show room itself I send a mail from the Mobile phone of my father to the GM sales also with noresponse back and no body listen to us. After calling for delivery they refused to deliver the car and told me that now I will get the car after 7-10 Days. We asked them why they are postponing the delivery of car after calling us here, they said that our cars are selling as hot cake and they have the monopoly and they can do this otherwise if you have some problem then you can cancel the booking. Since last so many years we were using cars of Maruti and Skoda model and this time we decided to shift to Hyundai and we got a very Bad experience. You are requested to take a necessary action in this regard.and guide us what to do now.

My Hyundai Verna Fudic diesel is accelerating without use of accelerator peddle. It even goes to the speed of 40-50 kms per hour without use of accelerator. If I am using accelerator peddle and jemove my leg from the peddle, the engine doesnt return to idle condition and the car keep on running around 40 to 50 speed in 4th gear, it does gives any sign of step down the gear. This is clearly a threat to the safety of the people on the road as well as for the driver. A car should not speed without using accelerator. I am trying to complain to the company but they are not listening and are not even replying my emails I feel that this is a manufacturing defect in Hyundai diesel car Vivek Mandot[protected] Udaipur

sir, i purchased i20 from kamalhyundai kota[rajasthan] on dt.[protected]..after few days i notice that my stapany tire punture..i repaired tire but after few days it puntured again..i contact kota hyundai dealer and he assured me the solve the problem at first service.but on the first service the service manager did not response...i told him the problem so many times.but he did not take action against my complain.sir please take action and replce my stapany tire.thanks. my contact no is [protected] and [protected].

Hi, I have been in relation with Hyundai from past 9 years now. I bought a New Verna Fluidic last year (14 months back) with a great hope and healthy continued relation with Hyundai but i am sorry to say, Its like a total defective car is delivered to me. Thankfully you give a 2 Year Warranty that i have not been charged much yet but i am sure i will be paying large bills at the service station in the future if the problems i have faced continues the same way, One buys such car with a great hope and faith in the company. In Every few days i am facing troubles for something or the other. It started with the problem with the stiching of the cloth on the door trip for which when approached to the Service station was replaced and it was sad to have such problem with a brand new car but still i thought its okay but then the problems started arising so regularly with something or the other made me waiting sitting in your service station the past year. [1] Its Armrest started making noises in two months and i got it replaced then in next two weeks its [2]Silencer broke down, first the service center tried to put the blame on me that car might have been bumped due to my negligence but when questioned that where do you even see a single scratch on the base or on the car they agreed that it was defective from the start and got it replaced then after few days the[3] NEW ARM REST which was replaced before again started making noises for which i believe i was cheated again and the part delivered was not original and since then i am driving with those scratching noises, [4]again when i was nearing 15000Kms some noise started coming from the engine and for that the car was taken twice to Hyundai Service Station but guess the professional engineers failed to figure out the problem and i was delivered the car saying the problem has been resolved but the problem was still there. Still i had been polite and thought its okay probably they are facing a difficulty to get through that noise then again the 3rd time when i took one of the engineer on a request for a test drive he took one hour but thankfully he could understand what the fault was which was with the clutch and after 2 days the car was delivered to me and i was told that the clutch of the car had been replaced. The car was delivered to me in 3 days and problem was resolved then [5]after a month i had to push start the car as it was not taking the self, again i approached the service station for the same and after spending 5 hours at the station the car was delivered to me saying that there was some problem with the battery charging and again i faced the same problem the next day, [6] again i approached the service station by making a call and requested them to pick up the car from my address and they did and returned the car in the evening at the same address and told that they have fixed a service battery until the new battery comes to them and took the necessary documents from me. [7]After a week the new battery had come and was fixed which was not of the same size so the 'battery cover' could not be fixed and then again[8] after a month i faced a problem of the same noise from the engine which was resoled before by replacing the (clutch) of the car which when approached again been told that it will cost me around Rs. 30, 000/- and wont be done under warranty this time since it had already been done once, i mean what is this? The car is still under warranty and i am afraid that even if you change the part under warranty this time too i will face the same problem soon again after the expiry of the warranty period & that time i will have to keep bearing this cost again & again. I believe you understand my situation right now that what i had been through at your respected service station and if you go through all my job sheets i have with me you would know that the car most of the times had been in your service station rather it would have been me driving and enjoying the drive of the car.I believe you agree that the car delivered to me is totally defective and after the warranty expires i will be at the service station paying the bills and getting the parts changed all the time. I do not mean that Hyundai Verna is not a good car but i believe the car car delivered to me is a defective piece. I demand a fair compensation of all this mental trouble and mental harassment and demand a complete check and resolution of the problems of the car. Please revert back immediately. Even after buying a new car i have been been spending money on the public transports as my car had been in your authorized service station most of the time and never a standby car was provided to me. Please look into the matter immediately.

Dear Sir I am Dev Raj Saklani working as Technical Officer-A in Headquarters, Snow and Avalanche Study Establishment(Defence Research and Development Organisation), VPO Bahang, Tehsil Manali, Distt-Kullu(Himachal Pradesh) Pin 175103. I bought a new Hyundai Xcent car VTVT S BSIV, Seedan color S Silver bearing Chasis No: MALA841CLEM019547 AND ENGINE No: G4LAEM298586 on 02 June 2014 from your dealer i.e SANT, Hyundai Motors, Bashing, VPO Babeli, Distt Kullu (HP). On 04 June I reported low mileage, low pick up and non function of auto door lock personally at their office and gain in first week of July. On 29 July 2014 I gain reported them about the same. On 14 August, When I was driving to my native place, I got stuck at mandi because it was giving plenty of smoke and petrol from exhaust pipe I parked the car and call the SANT hyundai (Mr manoj Guleria) and he sent an engineer Mr Sunil on 15th Aug and he checked the engine oil, coolant etc and found ok.. He advised me to call Toll free no and around 0700 PM, they tow the vehicle to Nearest service station i.e Devbhoomi, Hyundai Motors, Gutkar Mandi. On 16 Aug, I visited the service station and met Service manager Mr Jitender over there. He told me that he is in touch with the Technical team at Chandigarh as they were not able to find out the fault. On 18th I again spoke to Me Jitender, but the problem still prevailed. On 19th August, again I visited Devbhoomi Hyundai Motors, Gultkar, Mandi, Still the problem couldn't be rectified. They even didn't hand over me the receiving certificate till 19 August. When I asked the same, then they handed over the same. The meter reding is 1542km. My family got stuck at mandi from 14 August to 19 August and finally we returned back to Manali as My kids has to join the school and myself the office after spoiling 05 days. On return to manali, We met the Service Engineer Mr Raj at SANT Hyundai motors, but didn't get any satisfactory answer. May I request your goodself to give me my vehicle at right conditions or replace the vehicle with newone. I don't want to defame the company whom I am the part. Neither I have to go to consumer court for harashment, discomfort and money and time spent by me.. Car Detail: Chasis No: MALA841CLEM019547 Engine No: G4LAEM298586 BODY TYPE: Saloon Type of body : SEEDAN Hyundai Xcent VTVT S BSIV Bill No 776 dt 02 June 2014. Temporary No: HP34/ Temp C 0718 Early reply is solicited.

Dear Sir / Madam, Dealer : sanjay hyundai PCMC bhosari Pune. As discussed with sanjay hyundai dealer at PCMC bhosari pune, I have booked i10 old car in last 4 to 5 days back & given booking amount only 5K, but unfortunately in my family member hospitalisation issue so due to this my plan cancelled for booking car & I have been visited so many times from yesterday but no one help me for cancellation of my booking & I have given yesterday one letter for cancellation & Mr. Vikrant & Chaitanya told me give me one day TAT I will solve the issue & I called in the morning they promised me we will solve the issue at evening & I am waiting for called but don't get any call from hyundai office & finally I have been visited to hyundai showroom at bhosari & I surprised at the time of booking I got so many called from showroom & for cancellation doesnt getting any support from them even if am ready for cancellation charges pay to hyundai dealers like 5% charges at hyundai kharadi & thermax chowk pune hyundai dealers etc. So plese help me to cancelled my booking. Thanks & Regards, Amol [protected]

Sir This comlaint is regarding taking new number plate for my car HYUNDAI XCENT NO RJ CW 1165 purchased from ROSHAN MOTORS (JAIPUR) PVT LTD. A-118-B-119-120 ROAD NO 9-A VKIA AREA JAIPUR DATED 29 MAY 2014. May be due to rain my front no plate was lost and so I did called to the dealer who told that the same will be replaced in RTO OFFICE. So I did rush to RTO office and got to know that it is the dealers who are authorised to give me new no plate as the rights to issue new no plate has been authorised to them(ROSHAN MOTORS ONLY). SO i did call again to roshans who were persist ant that the same will be done by RTO ONLY. Finally I did made the RTO person (MR NARENDRA DHOKA) TO TALK TO YOUR PERSON AND ONLY THEN THEY WERE CONVINCED THAT THEY WILL ISSUE ME CAR NO PLATE. Finally your person Mr Sanjeev told me that we will get you your number plate but only after a month. But sir what I feel is that they are simply trying to put off my work rather than cooperating me. Looking for prompt action. My details Ashok Prasad vehicle no RJ 14 CW 1165 MAIL [protected]@yahoo.com Mob [protected] thanking you

Last month I took my car for service at V3 Hyundai located in Perungudi, they did initiated tentative quote approx. 12K which in inclusive of 7th paid service, next day received a call from Kishore the service guy took care of my car and said AC is not working fine and wish to fix it which will cost another 9K + 14.5% service tax, I was not convinced but agreed since I car my car much., but V3 failed to do so., due to lack of ownership and reckless attitude towards service they broke by Viper link rod and claimed to get rusted and broken, Kishore said it will cost 6K to fix it, also he advised to buy local spare from GP road in Mount Rd., he said it will cost approx. 1K to cut cost I did went in search of these and it’s been 1month since I started to search not finding one., please get this fixed with 100% Hyundai liability failing which leads to further escalations., Thanks Srinivas +[protected]

Dear Team, I am Nitish Gupta and not at all pleased with the service centre from Hyndai workshop, Lucknow Kanpur Highway near Amausi Airport, Lucknow. I have bought my Car Hyundai Verna 1.4 on 3rd April 2014 from SAS hyundai and it met with an accident on 2nd May, 2014, all the insurance formalities has been completed from my end by May and repairing had been started from the end of May. Mr.Srivastava, the manager of workshop has promised to delivered the car within a month (i.e. end of June), but when I contacted them back after June they every time say 10 to 15 more, as it has already passed 2 months and they have not delivered it till now. They were asking for the advance payment of INR 50, 000, Could any one tell me if my car worth Rs.10, 00, 000 is with them why should I pay the advance as job is still pending. Could any one of you please look into the same. Please feel free to contact me on below number Appreciate your quick response. Yours Sincerely Nitish Gupta +91-[protected]

He I m sajjandeep from fatehabad haryana I have i20 with registration HR22J0312 . I have prob in my car from a long tym I show this many of the tym at service center fatehabad but no issue resolved . Some of the tym car does not starts I n a self I have to give 2 or 3self its very bed for me . 2nd whenever I drive at 100 or upper car start vibration technician checks prob noable to solve. I have these prob from la 6 monts do the solutio.

Hi, I have purchased my car from Hyundai showroom Bhopal, registration no. MP04CK5308 and 3months ago i me with an accident in Sagar (M.P) and unfortunately I have to take it to service centre of Sagar(M.P) and the problem is related to Engine Cease and its parts are not yet brought and fitted...whenever I used to call them they just give excuses that it is coming tomorrow, it is coming tomorrow...please resolve my problem...facing problems without my car...

I have Hyundai Verna. My vehicle regn. no. is DL 8C AE 2693. I had purchased it from Himgiri Hyundai Wazirpur Ind Area, Delhi. I had got the vehicle checked three times for the same problems, that are brakes not effective in bumpy roads and makes noise when applied, average of my car is 12.5 km per litre on highways, there is bubbling in car at speed above 100. When I got the vehicle checked last time on 08/08/2014, none of the problems above mentioned was rectified, instead two new problems, that are noise in clutch liver and broken fog light was found. When I complained the problem to service manager and T/L Rajesh Bansal, they again asked me to bring the vehicle for proper checking. When I conveyed my greivences to the service adviser Rajesh Rana, he told me that there is no problem in the vehicle and the average of 12.5km per ltr is fine for verna on higways and the average will not increase. At the time of purchase of vehicle, I was told that I will get an average of 18-19 km/ltr in city with A/C and 21-22 km/ltr on highways with A/C. I had complained to all the senior managers in service department of Himgiri Hyundai Wazirpur but not of them is taking any action. I want strict action to be taken against all of them and proper repairing of my car so that I do not get more harrased.

I have bought a hyundai eon sports model from your kestopur outlet as on 26.10.2013 on my wife's name tina bose. Till date i have faced some problems with the car. 4 months back the central lock and the remote key stopped working. I took my vehicle to the service centre at kestopur. I received very bad response and somehow the problem was resolved by teaching machine. Last week the same problem happrened once again and this time we faced lots of problem as my wife and son got locked inside the car. This time i was very angry and called up mr. Abhishek prasad service head of kestopur centre. He tried several things but the problem was finally resolved by changing the central locking system along with the 2 keys. But my concern is the factory settings of my car is lost and at any cost i am not going to take this as my car is not even 1 yr old. What i would have done if this central lock failure incident happened if i was out of the city. Then who would have helped me. Can u warranty that after the change of the central locking and the car keys such problems will not further happen. And why this sort of defects and problems will happen inside 1 yr of the purchase.

Adding to it during the process of changing of the central lock the factory settings and arrangements of my car has got damaged and my car is made like a second hand one. Like the plastic finish on the inside of the door is torn. I am not going to accept this and is going to take some drastic steps against hyundai as the car is not yet 1 year old.

I will wait for your feedback or call for next 3 days. If i dont get any thing from your side i will be forced to move to consumer forum.

Regards,
Arnab sengupta.
[protected]

Dear Sir, I am the owner of Hyundai Verna bearing KA-02 ME 1030 at Bangalore and I am the Loyal customer of your company since 2004-05. Earlier I was owning Hyundai Getz bearing KA02 ME 2756 which was brought from Trident Motors and was very happy with the refinement and performance of the vehicle. This aspect made me to buy a sedan from Hyundai and Hyundai Verna was booked in the year 2009 December and the vehicle was delivered in the month of January, 2010. Thereafter the performance of the vehicle was very good and have been serviced as per the norms that has been recommended by Hyundai. This being the case, on July 3rd 2014, while I was driving down from Bangalore to my native Hassan, we took a stop for refreshment at Hotel Swathi, near Kunigal. When the vehicle was stopped, we started feeling a burning smell from the car and when the bonnet was opened, there was a enormous cloud of smoke.Thereafter the vehicle never started.I immediately got in touch with the trident motors and instructed me to check the coolant. I was really shocked that the coolant was EMPTY! I was told that the vehicle had to be towed down. The vehicle was towed down and next day I was informed that the head of the engine has to be removed and the total cost could come around 50 to 60, 000/-. However they said that the actual price can be estimated only when they inspect the engine. Pursuant to, a check up was done and we were told that the motor of the engine fan was burnt because of short of wires. I was quite shocked and surprised as to how could this Happen???? The answer given by the trident service was that it could have been because of rats or any other reason. I am quite surprised about the insulation of wires if this is a fact. Also, in the month of January 2014, my vehicle's break shoe had a problem and I got it checked at hassan Advaith motors when i was driving down to my native. When the service people checked the coolant, they were shocked that the coolant was so less and warned us that engine could be seized. They added water and when i returned to Bangalore i also inform Trident service centre about this fact. At present the vehicle has been repaired and i am told that the estimation cost is Rs 1, 85, 000/-!!! (One Lakh Eighty Five Thousand) for no fault of mine. I was also forced to issue a cheque for Rs 35, 000/- and until then the head of the engine will not be removed. When Hyundai Knows that engine fan is an important part for the functioning of the engine, should not the wires be insulated in norms and if any there is a short circuit should not there be an adequate warning immediately. Or is it fault on the service centre which has not serviced the vehicle properly?. Everytime I have followed the time schedule and have spent Rs 8 to 12, 000/- or more in every service. With these type of malfunction, what is the risk involved while driving in an highway?... The service centre also states this can happen to any new vehicle!!! If so, what is the use by paying 9 to 12 lakhs and buying cars from Hyundai. This is nothing but deficiency of service and putting people's life into risk. Please initiate action immediately. Regards HJ Krishnamurthy

Hi, I purchase I-20 Magna (Optional) model in last Oct -2013. it run almost 9000 km, currently i am facing problem into right side excel at drivers side. niether i met with any accident, also i service my car within stipulated timeline of service. My complaint is that if someone is purchasing a car cost near about 6.25lakhs out of his savings, and during such a short tenure he is facing problem related to parts of car then there is no sense of purchase car from such company. My last car was also related to Hyundai, and due to faith in your company i purchased car from Hyundai.Now it really make my investment dead as i am facing problem in 9 months old car. Looking for positive response.

I bought a new car( Hyundai grand I 10 sportz) 0n 21st july 2014 from authorized dealer (vasu arjun Hyundai) in MORADABAD (Uttar Pradesh). Then on 25th july 2014, I had an accident in which my car got an impact on the front with a wall. I went to the authorized service centre (vasu arjun) in Moradabad same day, where they checked my car and told me that there is damage to the radiator, front bumper and leakage of coolant and asked me to leave the car there. I left the car for repair and they told me that they will deliver the car in 4-5 days. Then the survey of the car done by surveyor and according to his survey, all the damaged parts were replaced by new one. On 1st of august 2014, they called me for delivery of my car, but when I went there and checked the car, there was some abnormal sound from the compressor of the car which was not present at the time of survey of car and there was no impact over compressor according to survey report. When I asked why this sound is coming from compressor, they had no answer and making excuses or baseless explanation for the same. I was very annoyed and have doubts that they have changed my car compressor with an old & defective one. When I asked them what you will do now, they told me that you have to pay for a new compressor because it could not be replaced under insurance claim. I was very angry and shouted over them that I bought a new car just 4 days ago and now you are asking me to pay 20, 000 rs. for compressor. Then they told me that they will replace the compressor under warranty and will deliver the car on 5th of august. When I went on 5th of august to service center, they told me that the new compressor which they ordered from Hyundai parts manufacturer, Chennai, was a defective one. I have doubt is it possible company will send a new part without checking and getting assured that it is properly working? Then they told me that they will replace the defective compressor with another new one and deliver the car on 8th of august. When today I went there, they told me that when they applied new compressor, it got rust particles in compressor oil which circulated in cooling tube and damaged the condenser and cooling coil. I am surprised how a new compressor can has rust particles. I strongly have doubts that they have changed my original new compressor with an old defective one and now making me fool. I am very unsatisfied and annoyed with all this. I bought a new car for my comfort but now it has become a headache for me. For the last 15 days, my car is standing there at service centre and they are doing experiment on my brand new car. I have very strong complaints against vasu arjun Hyundai service centre, Moradabad, and request you to take proper action against them as soon as possible. I also request you to deliver me a new car because I have very strong doubts that they have changed all the important parts of my car with 2nd hand parts. dr nitin kumar agrawal mobile no- [protected] Teerthanker mahaveer university, moradabad

Dear Sir I bought Hyundai i10 registration no. HR49D8999 on 26/11/2012 from Ultimate Hyundai showroom, Industrial Area, Panchkula, Haryana . I was to receive Rs 25, 000 under the exchange scheme where i returned my old maruti 800 bearing regn no. HR49 9458. But ironically i received only Rs 20, 000 and its been more than 1.5 years waiting that i have not received balance Rs 5000. I tried contacting many times to Ultimate Hyundai, Panchkula but everytime they come with a same response that my request is under process. I request you to expedite the process and refund me Rs 5000 else i shall move to consumer court and shall claim the amount alongwith compensation for harassment that i have faced for last 1.5 years Regards Rajender Kumar house no.-477/2 Kurari Mohalla, Kalka, Panchkula District, HR Mobile-[protected]

I had complaint regarding the type of service the Divine service centre, vapi has provided me. My car GJ15CB2669 i20 had got the starting problem on the early morning of 28/07/2014. I was provided RSA service. The RSA service was excellent. They took my car from my home at the exact time they have given to me. Service centre told that there is some problem in my starter. Now they took 6 days to service the starter and solve the problem. At the time of delivery I saw my front L/H side tyre was replaced with spare wheel saying that the tyre was punctured so we replaced it. When I saw my replaced tyre in dicky I was shocked to see the condition of my alloy wheel. It was damaged from 2 side. Asking them the reason of damage they replied that it was all done before the car came here. I provided them the I.R sheet which the RSA team has given to me. They have checked all the scratches and mark all over my car. It was clearly seen that the alloy wheel was not at all damaged at the check time and the damage mark were fresh. But the service centre deny their mistake saying that RSA team dont check alloy wheel. Also the condition of the luggage compartment was so messed up causing damage to the upper cover of the spare wheel. It was like as if I have taken my car to some local garage. When talk with the service manager Mr. Nimesh Desai, he also refused to do anything. He was not even bothered to answer my question. Infact started questioning me only. Not only just neglected me but behave with me as if i am his employee. Further I have complaint them of the Frt R/h side tyre that the tyre has lost his grip very earlier and it was started looking plain. The matter is my car has met with an accident in february. At that time they have replaced my frt R/H tyre in accident. The bill show that they have not done alignment after replacing my tyre. The car has run merely 8000 km after the replacement of tyre. I left my car for their warranty purpose but today they told me to took my car as they cannot do anything on that. Today I took my car from the service centre in the same condition as it was on 28/07/2014 without any wash. I have decided now that will never visit to Divine Service centre for servicing my car. I hope you will take some action regarding my complaint and help me out.

Bought 1 I10 Sportz and I 10 Grand through Mithilai Hyundai, Bhayandar through his DSA agent 7 CAR DRIVE, the vehicle money was paid to MITHILAI HYUNDAI and Octroi Registration and Insurance was paid to 7 CAR DRIVE, I am surprised this purchase pertaining too December 2013 we have till date not received INSURANCE POLICY, ONE TIME TAX PAID RECEIPT, AND OCTROI RECEIPT NOR THE DSA is replying for the same. Kindly intervene into the matter as to whether the vehicle is registered or not and who shall be responsible for the same.

I am driving Verna SX Optional. Paradox is for Performace of Car and Service provided by Safdarjung Hyundai... My vehicle was with them for a week and they returned it without looking into the plank. Instead of resolving, The staff of Safdarjung stole my imported key chain, 2 door gaurds missing... and found black color spots on seats.. I hope u will be eager to resolve issue with Vehicle performance & Safdarjung Service.. Thanks Avinash Gehlot Tele : [protected]