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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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14309
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ICICI Bank reviews & complaints page 23

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J
Jeevankrdas
Jul 2, 2021
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FASTAG Fraud

I have paid for FASTAG Rs.500/- in 01 Jan 2020. they have deducted Rs.300/- for security deposit and Tag issuance fee and remaining Rs.200/- it is showing balance in Tag account, however i have not received Fastag sticker till date, Since jan 2020 i was complaining in their ICICI/ Fastag web portal but they always close my complaint stating that "your tag has been delivered by blue dart to Mr. Abhishek"., after again i have complained that...
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Yahya Md
Jul 2, 2021
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Loan refund amount from Flywire

Received student loan for Canadian college and paid tuition fee. Due to visa rejection, the college refunded the tuition fee through the same payment process.

Student: Shaik Mohammad Yahiya

[protected]

ICICI BANK RAROG
Account: 0104SLNEFTPL
IFSC: ICIC0000186

ICICI Bank received the funds from us as they were having some further questions to us regarding this transaction...
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hcwa
Jul 2, 2021
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Refund Payment not credited to my ICIC AMAZON PAY Credit Card

Address: House No 248, Sector-15 A, Chandigarh-160015: Mob No: 9872345522: Email Address: [email protected]

A Refund of Rs 2, 729.00 was issued by Amazon.in to my AMAZON PAY ICICI CREDIT CARD No [protected] in the name of H C WADHAWAN. The Refund was initiated by Amazon.in on 21.06.21 which was informed to me via email on the same date. I got another communication by amazon.in on 28.06.21 informing me Quote "It is to confirm that refund for amount 2729.00 has been succesfully processed on[protected] and the amount should reflect in your...
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Hemantpatan1989
from Thane, Maharashtra
Jun 28, 2021
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Request for Reversal of A Wrong Charge

Address: ICICIBANK LTD Surya Shopping Centre, Shrishti Residential Complex, Sector No. 5, Mira Road East Thane, Maharashtra, 401107
Website: www.icicibank.com

From: Date: 29/06/2021
Mr. Hemant Parikh
M/s. MAHALAXMI DIAMOND

To
The Manager
ICICIBANK LTD
Surya Shopping Centre, Shrishti Residential Complex,
Sector No. 5, Mira Road East
Thane, Maharashtra, 401107

Sub: Request for Reversal of A Wrong Charge

Respected sir,
I open my account with 25000/- INR and your bank upgrade it to 1, 00,...
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Maan singh993
Jun 25, 2021
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Money deducted from my account without any information

My self Maan Singh, 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may 21)on 24 June 2021I have never used my demat account till now.

Without any information icici representative open my account. I was supposed to open salaried account at that time and later when i get to know that they opened my demat account as well and when i call them and asked why its open, i never told you about that...
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Ravina Sonavane
Jun 22, 2021
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Amount deduction from my account without any notification

Address: surat

My name is ravina sonavane. My account no is[protected]. Without any notification suddenly Rs.118/- deducted from my account. MNDT_CHARG~AD_IPRULIFE_ONCALL~26mY2021~3 AS A DETAIL. Please refund my amount back....
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Saurav710
Jun 21, 2021
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I'm not able to deposit money in my bank account

I'm trying to deposit money in my ICICI BANK account from last 2 days and it's failing again and again with the following message in my inbox "Dear Customer, your credit request is declined. UPI Ref. no. xxxxxxxxxxxx - ICICI Bank." I tried calling customer care but no response. I urgently need to deposit my money in bank account please help if any one can....
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R
rohit.shinkar
Jun 19, 2021
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MAB charges for not maintaining minimum balance in the account

I have been charged MAB charges for not maintaining minimum balance in the account. I have following issues with the charges and request for reversal

My account was a salary account type when opened and in that no minimum balance was required to maintain as per the rules however, ICICI Bank started charging me for the MAB out of no where from January 2021 hence I have following issues to raise:

1) MAB charges...
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Hhdd
Jun 17, 2021
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I am complaining about the credit card interest charges

I was using icici bank credit card 2018 and i did not miss even a single installments.
But, because of this covid i lost my job in the month of January 2021 and i did not get a job till June 2021, in this duration this ICICI bank had made a mental torture to pay the bills for which they are calling thrice in a day and threatening to pay the amount if not they will block list my account.

I am really striving hard to put...
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aarthi viswanathan
Jun 14, 2021
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Money deducted from google VIN without knowledge

Hi Sir,

I have received money detected message from the Google Vin services.Copied the received message too.
Could you please check what is the reason for this.
Mobile -[protected]
---
Dear Customer, transaction of INR 59.00 done on ICICI Bank Account XX496 on 14-Jun-21. Info: VIN*GOOGLE Y....
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Sushant2305
Jun 12, 2021
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Unknown transaction to BILLDESKPP@ybl

Today morning a message was recieved by me notifying a unknown trasection of ₹360 named on [protected]@ybl which was not done by niether permitted by me, It was deductwd by it own without any information provided to me, I have my account in icici bank

Please resolve the complaint...
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Address: Icici bank, Velachery

We have taken loan from ICICI and we are paying emi every month. We missed one month. And I suppose they should take the penalty amount of Rs.590 once. But for the month of May 2021, they had taken Rs.590 for 3 times (23/05, 24/05, 27/05) I couldn't maintain balance in the bank.

Why my amount was deducted these many times from my account?
These happening for past 1 year. I had lost so much money in my account.
br...
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R
Raja0448
Jun 6, 2021
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Unauthorised transaction done to VIN*GOOGLE T.

Website: VIN*GOOGLE

My name is Essakki raja I got message amount deducted from my saving account. Dear customer, Transaction of inr 1.00 done on ICICI bank account XX356 on 06-JUN-21 Info: VIN*GOOGLE T. The available balance...but i did not done any transaction. Without my Concern how can you make a transaction without otp this happened which is authorised. Please cross check and return my money back.

And block VIN*GOOGLE from further debiting...
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Address: Delhi

Sir,

I had invested Rs 20, 000 in ICICI Safety Bonds in February 2001. Application No D 0974555. But, I have not yet received the maturity payment for the same.

Please help me with getting the maturity amount?

Thanks & Regards

Ashok Kumar Jain
Delhi...
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S
Swathi1156
Jun 3, 2021
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Multi wallet card in invalid status

I am not able to use my card and it is showing invalid status when I try to login into the prepaid customer portal. My phone number is not linked to the card and card is not expired. Please help me on this...
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Tonmoy Mitra
May 30, 2021
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DP charges deduction till April 21.

Address: ICICI Vivekananda Road Branch, Kolkata

I am Tonmoy Mitra, an amount of 300 rupees twice has been deducted from my account in the name of DP CHGS till Apr-21 on 30.05.2021.

I have never used my Demat account and most importantly I don't even know that I hold a Demat account till now. There was no prior notice of deduction and I haven't received any deduction message.

I need my money back and am ready to complain anywhere else if needed. Also, cancel...
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PrasitC
May 25, 2021
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Dmc/dp charges Till APR-2021

Address: Gandhinagar, Infocity Branch

In DMC/DP CHGS name ICICI Bank have deducted Rs. 826 from my account without any prior notice. I have a Demat account which I opened with separate charges and it was promised to be lifetime free against that special charge. Suddenly out of nowhere why the bank is charging me again? This is totally not acceptable....
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Hemant Mital
May 24, 2021
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ADBLDESK 590 rupee deducted

NACH_AD_RTN_CHRG~ADBLDESK~26APR21~1
92da0d~BTS_B002

on 17/05/2021 my account debit with 590

NACH_AD_RTN_CHRG~ADBLDESK~06MAY21~d
62a36e~BTS_B002

on 20/05/2021 again my account debit with 590

I want refund immediately....
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Ankit Eddy
May 20, 2021
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ICICI Direct Portal Issue - Technical Error

Address: ICICI Direct - ICICI Securities Limited - Veeka Desai Road, JP Rd, Tepgaon, Andheri West, Mumbai, Maharashtra 400058

Dear ICICI Direct Users,

Please do not use ICICI Direct portal for trading, I have had many incidents when my options (F&O) got automatically sold out without any sell order created. I lost a lot of amount due to technical failure of ICICI Direct portal. And strange thing is nobody replies on such Service Requests. It was confirmed by Customer Care Execute that there was a technical issue with portal on that day at same time-frame.br...
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Shabin Blesson
May 18, 2021
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Nach_ad_rtn_chrg Deducted from ICICI Account

Hello,

I have 1 auto debit enabled from my account. The due date is on 5th of every month. On April '21 i have payed the due amount on 6th. After paying on 29th April, 30th April and on 18th May 2021 the following amount is deducted.
29th April - NACH_AD_RTN_CHRG~ADBLDESK~30APR21 - Rs 411.82
30th April - NACH_AD_RTN_CHRG~ADBLDESK~30APR21 - Rs 155.8
18th April - NACH_AD_RTN_CHRG~ADBLDESK~30APR21 - Rs 590br...
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