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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 23

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S
sandiprajani
from Surat, Gujarat
Sep 1, 2023
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Address: B-90, RANCHHODJI PARK - 1, NR. KANTARESHWAR MAHADEV, KATARGAM, SURAT

My self sandip rajani
i am having above said bond having certificate no 13320
and id is 0013-319
and redemption date is 29/06/2023
kindly,
issue cheque in favour of me

thanking you
ICICI Bank customer support has been notified about the posted complaint.
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    N
    nacho
    Aug 31, 2023
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    1) 21 Aug - I contacted ICICI Call center for my OD closure request. They told me to visit Branch or email Pooja Deshmukh & Prajwal Shende.2) 22 Aug - I sent an email to these 2 email IDs, no response.3) 23 Aug - Followed up on these 2 email IDs although I was getting an error message for Prajwal's email ID.4) 24 Aug - I received an email response from Pooja Deshmukh asking me to visit the branch or email [protected]@icicibank.com which did not help.5) 24 Aug - Per Pooja Deshmukh's email response, I re-raised the request with [protected]@icicibank.com5) 25 Aug - I followed up on the email to [protected]@icicibank.com, copied Pooja Deshmukh & Prakash Suryvanshi; but no response.6) 27 Aug - [protected]@icicibank.com asked me to visit the branch7) 28 Aug - [protected]@icicibank.com confirmed that someone from the branch will contact me in 1 BD8) 29 Aug - No call back / email from ICICI9) 30 Aug - F/up with [protected]@icicibank.com. Different email ID provided10) 31 Aug Emailed PoojaD & Prajwal again.11) No resolutionInspite of repeated followups & communicating with multiple contacts via phone, email; no resolution from ICICI Bank. The bank is charging me unnecessary Interest for last 10 days on the OD facility which I have requested to cancel long time ago.
    ICICI Bank customer support has been notified about the posted complaint.
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      2
      2650harsha
      from bengaluru, Karnataka
      Aug 31, 2023
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      Hello ICICI Team,

      I am Harsha Vardhan Boina, and I have maintained an account with ICICI for over a decade. I've noticed that the bank has been deducting funds without providing any prior alerts or notifications. I do not have a demat account, yet I continue to incur charges under "DMC/ DP CHGS TILL JULY-23 Deduction, " resulting in a deduction of INR 826/-. I kindly request a refund for the total amount that has been debited thus far. This is Unfair
      ICICI Bank customer support has been notified about the posted complaint.
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        P
        prabu0623
        Aug 30, 2023
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        Dear Sir,

        I buy one mobile using icici consumer finance...i paid my loan and need No due Certificate

        Name:K vengatesh Prabu
        Registor Mobile:[protected]
        PAN : AUBPV9772D
        Loan Number : LCDCHE[protected]

        Regards
        Prabu
        [protected]
        ICICI Bank customer support has been notified about the posted complaint.
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          R
          Rajat Singh Doot
          Aug 30, 2023
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          I am writing to bring to your attention a concerning issue regarding unauthorized credit card initiated by ICICI Bank in my name. I would like to request your assistance in resolving this matter promptly.

          On 28th August, 2023, I received a notification from ICICI Bank indicating that I have two credit card bills to be paid. To my surprise, I had not initiated any application for a new credit card with ICICI Bank, nor had I provided my consent for such an application. This situation has caused me significant distress and concern.

          Furthermore, I have been informed that ICICI Bank is now demanding a payment of both the bills. A payment of total INR 3103.99 is to be paid immediately as charges for these unauthorized credit card. I believe it is unfair and unjust for me to be held responsible for charges related to the credit cards that I did not request or authorize.

          I kindly request the following actions to be taken:

          Deactivation: I request the immediate deactivation and cancellation of the unauthorized credit card issued in my name and wave off the bill issued against the same.

          Confirmation: I would appreciate written confirmation from ICICI Bank once the above actions have been taken to resolve this matter.

          I have attached the relevant documents, including the notification I received and any other information that may be useful in your investigation. I kindly request that this matter be treated with the utmost urgency, as it has caused me undue stress and financial burden.

          Thank you for your assistance.
          ICICI Bank customer support has been notified about the posted complaint.
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            B
            from Ranchi, Jharkhand
            Aug 30, 2023
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            Dear Sir,
            See the deduction by Bank

            2 30/08/2023 EBA/Int NSEMTF20230829/[protected] Dr. 1, 189.31
            3 30/08/2023 EBA/Int NSEMTF20230828/[protected] Dr. 1, 189.31
            4 30/08/2023 EBA/Int NSEMTF20230827/[protected] Dr. 1, 188.31
            5 30/08/2023 EBA/Int NSEMTF20230826/[protected] Dr. 1, 189.31
            6 30/08/2023 EBA/Int NSEMTF20230825/[protected] Dr. 1, 138.33
            I do not understand this deduction please clarify.
            Biany Kumar Gup-ta
            [protected]
            [protected]@gmaiol.com
            ICICI Bank customer support has been notified about the posted complaint.
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              B
              from Ranchi, Jharkhand
              Aug 30, 2023
              Aug 30, 2023
              This thread was updated on Aug 30, 2023
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              I have purchased stocks from icici direct which was linked with my icici savings account.

              I have added funds from icici savings to direct (Demat account) and purchased the stock.

              I have seen the following transaction.
              2 30/08/2023 EBA/Int NSEMTF20230829/[protected] Dr. 1, 189.31
              3 30/08/2023 EBA/Int NSEMTF20230828/[protected] Dr. 1, 189.31
              4 30/08/2023 EBA/Int NSEMTF20230827/[protected] Dr. 1, 188.31
              5 30/08/2023 EBA/Int NSEMTF20230826/[protected] Dr. 1, 189.31
              6 30/08/2023 EBA/Int NSEMTF20230825/[protected] Dr. 1, 138.33
              i DONOT UNDERSATND WHY THESE AMOUNTS WERE DEDUCTED.
              PLEASE CLARIFY.
              Binay Kumar Gupta
              Mobile No-[protected]
              Whatsapp No-[protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a110dl) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Skalzang Dawa
                Aug 29, 2023
                Aug 30, 2023
                This thread was updated on Aug 30, 2023
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                Receiving constant calls from ICICI credit card

                This is to inform you that i have been receiving constant calls from ICICI BANK credit card department for filling credit card application. I have already informed them that i am not interested but even after then i am getting so much calls from them, i am receiving minimum 10 calls per day, i have blocked one number then i started receiving from another number.
                Since 1 week they are troubling me.

                They are literally...
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                M
                mr.sandeeptripathi
                from Gurgaon, Haryana
                Aug 29, 2023
                Aug 29, 2023
                This thread was updated on Aug 29, 2023
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                I am Sandeep Kumar Tripathi Amount of Rs.98.33 was debited by ICICI bank on 26/08/2023 without sms alert or email alert. The transaction mark was DMC/IN[protected] DP CHGS TILL JUL-23.The demat account mentioned in the transaction mark belongs to my ICICI direct account.
                I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees there was no prior intimation about the new fee structure. If these charges are not part of ICICI direct fee structure please refund my money. I tried to complaint launch a query/complaint through ICICI Bank's 'https://www.icicibank.com/complaints/complaints.page' but the webpage did not process my request. Hence I had to launch a complaint through 'https://www.consumercomplaints.in'

                Best Regards,
                Sandeep Kumar Tripathi
                [protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10yp3) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  mr.sandeeptripathi
                  from Gurgaon, Haryana
                  Aug 29, 2023
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                  Without informing deducting the money
                  ICICI Bank customer support has been notified about the posted complaint.
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                    M
                    mr.sandeeptripathi
                    from Gurgaon, Haryana
                    Aug 29, 2023
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                    Dear ICICI Bank,
                    I am Sandeep Kumar Tripathi Amount of Rs.98.33 was debited by ICICI bank on 26/08/2023 without SMS alert or email alert. The transaction mark was DMC/IN[protected] DP CHGS TILL JUL-23.The demat account mentioned in the transaction mark belongs to my ICICI direct account.
                    I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees there was no prior intimation about the new fee structure. If these charges are not part of ICICI direct fee structure please refund my money. I tried to complaint launch a query/complaint through ICICI Bank's 'https://www.icicibank.com/complaints/complaints.page' but the webpage did not process my request. Hence I had to launch a complaint through 'https://www.consumercomplaints.in'
                    ICICI Bank customer support has been notified about the posted complaint.
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                      M
                      mr.sandeeptripathi
                      from Gurgaon, Haryana
                      Aug 29, 2023
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                      Hi
                      I am Sandeep Kumar Tripathi Amount of Rs.98.33 was debited by ICICI bank on 26/08/2023 without sms alert or email alert. The transaction mark was DMC/IN[protected] DP CHGS TILL JUL-23.The demat account mentioned in the transaction mark belongs to my ICICI direct account.
                      I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees there was no prior intimation about the new fee structure. If these charges are not part of ICICI direct fee structure please refund my money. I tried to complaint launch a query/complaint through ICICI Bank's 'https://www.icicibank.com/complaints/complaints.page' but the webpage did not process my request. Hence I had to launch a complaint through 'https://www.consumercomplaints.in'
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        shrweta naik
                        Aug 29, 2023
                        Aug 29, 2023
                        This thread was updated on Aug 29, 2023
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                        Why dp charges is been deducted from my account of 826/- last time I had a discussion with your executive and they said that my demat account will be closed I want my money back and please close this account I dont want it.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10ypb) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Rohitkadam26081992
                          from Pune, Maharashtra
                          Aug 29, 2023
                          Aug 29, 2023
                          This thread was updated on Aug 29, 2023
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                          Address: pune

                          Many times again and again deduct dmc
                          DP charges - INR 826

                          Icici opened my demat account stating this is a lifetime free account and no charges will be charged in future. I did not know anytthin year 2 Times taking charges and about investing in stocks and never logged in to the account as well. they have INR 826 from my debit account which is truly unjust. There was no notification that such charges will be deducted from my account.
                          Now they are stating me to go to nearest branch and close the account which they opened without any signature or documents taken specifically for opening demat/trading account.
                          ICICI representatives cheat by opening accounts like this and then later on charge customers. At least, they should have the courtesy of notifying customers. I would like them to refund the deducted amount and not treat other innocent customers the same way.

                          contact me on [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10ypj) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Rohitkadam26081992
                            from Pune, Maharashtra
                            Aug 29, 2023
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                            Address: pimple nilakh jagtapdairy pune

                            Icici Direct — DP charges - INR 826
                            Rohit gajanan kadam

                            Icici opened my demat account stating this is a lifetime free account and no charges will be charged in future. I did not know anything about investing in stocks and never logged in to the account as well. they have INR 826 from my debit account which is truly unjust. There was no notification that such charges will be deducted from my account.
                            Now they are stating me to go to nearest branch and close the account which they opened without any signature or documents taken specifically for opening demat/trading account.
                            ICICI representatives cheat by opening accounts like this and then later on charge customers. At least, they should have the courtesy of notifying customers. I would like them to refund the deducted amount and not treat other innocent customers the same way.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              O
                              Om Choudhary1
                              from Bhopal, Madhya Pradesh
                              Aug 29, 2023
                              Aug 29, 2023
                              This thread was updated on Aug 29, 2023
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                              Rs 590 has been deducted from my account on[protected] against NACH_AD_RTN_CHRG~ADBLDESK~03MAY22~76efc4.

                              Let me know why you charging this amount from my account. What this is charge for?
                              I am maintaining my monthly limit above 10000 then how could you charge
                              .
                              Kindly refund my money otherwise i will file a compliant in consumer forum.
                              Thanks & regards
                              4 09/08/2023 NACH_AD_RTN_CHRG~ADBLDESK~02JUL22~41afe1 Dr. 426.49
                              5 24/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~04APR22~b2ee1a Dr. 479.99
                              6 14/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~02JUN22~c28dd5 Dr. 589.99
                              7 13/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~03MAY22~2988b2 Dr. 590.00
                              8 13/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~03MAY22~2b5d16 Dr. 590.00
                              9 13/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~03MAY22~5ac14d Dr. 590.00
                              10 13/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~03MAY22~76efc4 Dr. 590.00
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10yrb) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                Kai@1234
                                Aug 28, 2023
                                Aug 29, 2023
                                This thread was updated on Aug 29, 2023
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                                Kam dene ke liye mujhse 57000 ruppes liya ar kam nehi diya or paise vi bapas nehi kar raha he uska phone number he [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10yrj) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  N
                                  Nirav_Patel
                                  Aug 28, 2023
                                  Sep 2, 2023
                                  This thread was updated on Sep 2, 2023
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                                  I am Nirav Patel writing on behalf of my father Pareshbhai Patel.

                                  Mr. Pareshbhai patel is the Bond Holder of ICICI BAJAJ SCOOTER BOND allotted on 21.12.1998

                                  It Maturity date / Redemption date as mentioned is 21.05.2023.

                                  There is no trackability of this bond.
                                  How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a10yrm) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Hi Nirav, I have the same problem. If your query got resolved. Can you please guide me as well. That will be very helpful.
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                                    D
                                    DeepakKarya
                                    Aug 28, 2023
                                    Aug 28, 2023
                                    This thread was updated on Aug 28, 2023
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                                    I am traveling abroad as a student and was inquiring about Forex Card with different banks. While most banks were showing me FX rates to buy EUR, I was thinking ICICI will also show me the rates before I decided to buy their card. To my shock, ICICI immediately deducted 499+GST from my savings account.

                                    I immediately called the bank within 10 minutes and told them my problem. I was assured that my comments were added in the SR[protected] and the process will be stopped. But nothing happened, I kept following up and today got the card delivered to me. And I still don't know what FX rates I will be charged for buying EUR. ICICI is just bullying me and harassing me into buying something from them that they were never transparent about. They are ok to spoil the 18 years old relationship with me only for a measly 500 Rs.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear DeepakKarya, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a10wjz) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      B
                                      Bhuwantrisha
                                      from Patna, Bihar
                                      Aug 27, 2023
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                                      I have a demat account in Icici bank which I have never used. At the time of account opening they told me that no amount will be deducted as it is free of cost however on 26th August 2023 Rs 295 have been debited from my account in the name of DMC charges. Kindly refund my amount.
                                      ICICI Bank customer support has been notified about the posted complaint.
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