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ICICI Bank Complaints & Reviews

www.icicibank.com
3.2
Updated: Aug 25, 2026
Complaints 23793
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14309
Unresolved
9484
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ICICI Bank reviews & complaints page 27

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Y
yogeshpawaskar
Dec 29, 2020
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Issuing debit cards without asking and then charging money for it

Address: ICICI, Bandra Kurla Complex

I have noticed that ICICI has issued me many debit cards periodically and then charged my account approx 500 INR everytime for it.
I did try to call ICICI customer care to report this. But then i was uncomfortable to proceed since the IVR system asked for PIN number after asking account number. Since i did not submit my PIN, it disconnected everytime....
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srinath akarapu
from Bengaluru, Karnataka
Dec 23, 2020
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Account freeze without any intimation

Address: ICICI Banking system
Website: www.icicibank.com

My name is Srinath. Yesterday i received an sms from ICICI bank as "SR[protected]: Dear Customer, As a precautionary measure, Acct XX651 has been frozen temporarily to prevent misuse. Pls visit branch and submit recent trxn dtls." after performing failed UPI Transactions. The money was not deducted from the account but my account is not operational as it was frozen by the bank.

Immediately called the customer care and asked...
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P
pashasrp67
from Hyderabad, Telangana
Dec 19, 2020
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NMMAB Charges

Address: Khairatabad

I have been charged Rs 1180/- (inclusive of GST) for not maintaining the minimum balance. Neither the bank executive nor any customer support has called to acknowledge. I keep on maintaining Rs 50K balance to avoid NMMAB charge. But again they have charged on it.

Please resolve it at the earliest......
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Dibya Ranjan Rout
Dec 19, 2020
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Amount deducted but ticket not booked in IRCTC through ICICI Bank

Address: Bengaluru
Website: www.icicibank.com

Dear Team
When i have booked a ticket[protected] in IRCTC through, Amount has deducted through ICICI Net Banking but ticket not booked.
Kindly refund my amount Rs.2152.69 and please find the attachment booking not successful details....
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N
ntabhang
from Powai, Maharashtra
Dec 2, 2020
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ICICI Tax Saving Bond-022001-TSB-One

Address: Nanasaheb Abhang Flat No.4 Meghana Terraces, Mrutyunjay Colony, Kothrud Pune 411038

Dear Sir,
Greetings at all Times.
This is Nanasaheb Abhang
I had invested Rs 10, 000/- in "ICICI Safety Bonds February, 2001"
Deemed Date of Allotment 03.05.2001., Redemption Date 3 years 4 months from date of allotment. i.e. 03.09.2004
Bondholder No.[protected] Certificate No. 427298, Distinctive Nos.[protected], BSE 160625 and NSE ICICI0301 N1.
Kindly let me know the latest status of the above mentioned...
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V
Venkatrao Sadhu
from Powai, Maharashtra
Dec 1, 2020
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Billdesk Reason : sorry we are unable to process your transaction, my ICICI bank is debited for rs.14918.74

I was trying to pay medical premium for the year 20-21 to New India Assurance and initiated the transcation by clicking the pay button which took me to billdesk page and paid the amount of Rs 14918.74. The amount has been debited from my bank account, but page showed "Sorry ! we are unable to process your transaction. We apologise for the inconvenience and request you to try again later." messsage from bill desk.

Here are the...
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M
MukteshB
from Powai, Maharashtra
Nov 26, 2020
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DMC/IN DP charges by ICICI Bank

Hi
I am Muktesh Bhatte. Amount of Rs.826 was debited by ICICI bank on 25/11/2020 without sms alert or email alert. The transaction mark was DMC/IN(demat acc no.) DP CHGS TILL OCT 2020.The demat account mentioned in the transaction mark belongs to my ICICI direct account.
I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees...
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J
jigarppatel
from Powai, Maharashtra
Nov 25, 2020
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Anonymous Credit from ICICI Bank RAROG ILOANS

Hello,

Today in my SBI Account i received Rs. 46 from NEFT*ICIC0000186*CMS[protected]*ICICI BANK RAROG*ILOANS

I have not taken any loans but not sure why this credit happen

Is there any fraud of Loans?

I am currently in Ahmedabad and Received Amount from Chattisgarth ICICI Branch

Please help...
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S
Suren kumar1997
Nov 21, 2020
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Money debited from VIN*GOOGLE SEN

Hi my name is suren kumar i got message amount deducted from my saving account. Purchase of 890.00rs has made by using debit card on 21 nov 2020 account no. Is xxx192. Info: vin*google sen. But i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

Register no - [protected]
Register email - [protected]@gmail.com....
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gourav makkar
Nov 20, 2020
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DEBIT CARD TRANSACTION FAILED(but amount deducted from my ICICI account)

I HAVE MADE A TRANSACTION AT AROUND 07:47AM 20.11.2020, AND TRIED TO REMOVE MONEY(Rs.2500/-)using my ICICI bank Debit card but at the end Indian bank ATM screen start giving message that ATM is being serviced.

Indian BANK ATM ID: S1A S1471
The amount of Rs.2500/- is deducted from my ICICI Debit card, but not received any money due to ATM issues.

Pl. revert urgently...
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Shadoww
Nov 13, 2020
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Imobile app says could not find account linked with this number and now it when I try to login it says sorry the app could not connect to the system

Address: New delhi

I recently opened a savings account in icici bank. I registered on imobile app, generated app login pin, received the otp on my number even. Then i had to complete 3 steps to get access to my account. Final step being setup o[censored]PI. When i try to do it, it says "no account found linked with this number" even though I'm able to receive transaction alerts on my same number.

And now since two days when i try to login again, it...
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Shivangikumari
Nov 13, 2020
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Amount deducted but transaction failed

Website: Eazypay icici

Dear sir/mam,
I was making the payment of DU admission 2020 from my PNB debit card through eazypay.icici on 15/10/2020.The payment was failed but the amount(24, 100) was deducted from my PNB bank account.I paid again using a sbi debit card and the payment was successful. It's been more than 20 working days.Now plz refund the amount deducted as soon as possible. I'm attaching screenshots for your reference.
Thanking you.br...
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S
sachinsp7
Nov 12, 2020
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Fastag recharge failed from icici app but amount got deducted

I tried to recharge 500 rupees for my Fastag through icici mobile app. It gave some error, saying recharge could not be done. But money got deducted and fastag balance is still not updated. I bought my Fastag from ICICI app only, they have all the details but still this happened. And i am yet to receive the refund....
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V
Vinodh h
Nov 9, 2020
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POS DEC Charges - savings account

Address: Bangalore

Hi this is Vinodh, I’m holding Icici savings accounts for the past 10years and now recently I’m very much frustrated because of the charges they have been debiting from my account as POS Decline charges. Around 2, 000/- I have lost. Since from last 5months. Hence I’m not keeping my money In my account, if I keep money immediately they will deduct as much money can, minimum amount of Rs 29.50/- more than many times, they will loot like...
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K
kumarswapan
from Kolkata, West Bengal
Nov 3, 2020
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ICICI Bank ICICI Limited redemption of ICICI ONLY VIMAL VAATSALYA BONDS issued on 01.07.1999.

Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai Pin code-400 051.

ICICI Securities — only VIMAL VAATSALYA BONDS I have been issued one ICICI ONLY VIMAL VAATSALYA BOND money multiplier bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing BONDHOLDER NO. 0000001, certificate no. 6328, Assam Sales Corporation - agent - Reliance Industries Limited (Textile Division). No. Of bond - one and...
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R
Ramakarishnan
Oct 28, 2020
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DMC charges from icici (DMC/IN30302870460805 DP CHGS TILL SEP-20)

Address: 325, Sukkagoundanputhur, Kavuthampalayam (PO), Kunnathur,Tirupur-638103

I am therese. 481.83 rupees has been deducted from my account on 27-oct-2020. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges,...
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M
Monterio88
Oct 20, 2020
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Unable to Reach ICICI Bank Customer Care [18601207777]

I am using ICICI Bank Credit Card. I am unable to reach their Customer Care while trying many times to resolve my problem. After selecting the required menu on Voice Call it say "Thanks for calling ICICI Bank" and call disconnected. Further, their team do not respond to Emails. The Chatbot they have created is irritating and does not resolve the problem. Further, the executive on Live Chat also disconnected saying some issue related to server....
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C
Chinkash
from Delhi, Delhi
Oct 20, 2020
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Technical error from bank - punishing customers

Incorrectly charged Rs 236 - Error message in application and net banking "No card linked to this account number", when trying to access debit card details and statement. Forced to click on reissue card. I have been charged now for the technical error of the bank. I even tried to contact customer care number and they have no clue why that error occurred, but instead are putting the fault on me that I chose to re-issue the card. I chose 'reissue...
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Ranjitsrinivasan
Oct 19, 2020
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ICICI Fastag issue

Hi
I have called Customercare for 8 times and for last 3 months for tag replacement. I was changed for tag replacement 1.5 months back on Sep 5th but as of Oct 19th still I didn't receive the tab. Very poor customer service

Here is the ticket #
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]
CMP[protected]...
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MituG
Oct 18, 2020
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Janmitra Card Issues

I made a top up of 100 in my Janmitra ICICI Bank card through ICICI bank customer portal website www.icicibank.com, amount got deducted from my bank but not credited in my Janmitra Card. I made a complaint on ICICI bank IVRs and they said me to wait for 15 long working days to get this resolved, is this the way they are treating customers, it really takes 15 working days excluding saturday sunday to give my refund back. TRANSACTION DATE -...
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