ICICI Bank Complaints & Reviews

Dear Sir/madam,

I am having my saving account in ICICI bank. 7th July 2023 Rs. 28.50, Rs 27.51, Rs 27.28, Rs 24.50, Rs 24.31 was deducted from my account and when I looked into my mini statement it was described under "ATM DEC CHG" and when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer...

Hello sir,

This is Naman Jain on behalf of sanjeev kumar jain.

Actually we have taken a Bajaj ICICI scooter Bond in 1999. It was mature in June 2023. Could you please let me know how I can do further process

Thanks and Regards,
Naman Jain

I have made two transactions in April and June to send money to my NRE account in the ICICI bank through remitly. Due to a wrong account number entered in the portal and also a spelling mistake in the name of my account, I have not received any deposits in my NRE account till date. I have checked with Remitly, they are not displaying the account number that is used for the transaction along with the wrong account name. They are showing transaction as complete, as ICICI bank has let the remitly API to deposit the money. Lodged a complaint with Remitly on this issue, and they are saying they will investigate this with in 3 days. I need to understand, how ICICI will process this case and help customers out in this situation.

Hello,
I'm Priyaratna Hibare (account number[protected], and recently I became aware of a transaction that wasn't done by me (DMC/in[protected] DP CHGS TILL MAY-23) which was of 826/-.

I called to the customer care, later diverted to icici direct. they told me it was Demat Account charges. which was supposed to be free. I was told when I first opened my Icici account, I was free of cost.

It should be mentioned that it could cost this much at the time of opening.
please revert back with the mail and kindly refund the amount.

Thank you
Priyaratna Hibare

Myself J abhinav, i have been with icici bank since 2020. This year 2021 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.

Myself J Abhinav, i have been with icici bank since 2020. This year 2021 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-21 and may-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.

Sir I have recieved a message on my number [protected]. From vk ICICI b and ax icicib that my number is wrongly Linked to id ANANDAGA I never applied for any such id from number [protected]

I recieved message from vk ICICI b and ax ICICI bank on my mobile number [protected] that some user id. ANANDAGA. I have not created any such id

I have purchased Vivo 27 Pro 5G mobile from croma store on March 10th 2023 and got an 10% cashback offer for ICICI credit card Rs.3500. It should be credit before 90 days but now 110 days over and still its not received. Can you please check and confirm.

Credit card number - XXXX XXXX XXXX 8003

Address: Sector 6C Plot No 883-1; Gandhinagar - 382006; Gujarat

Bond Holder of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.
It Maturity date / Redemption date as mentioned is 29.06.2023.

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

Haresh Jerambhai DAVE
phone: [protected]
Email: [protected]@ipr.res.in

We have one bond of ICICI MONEY MULTIPLIER BOND 0898 MMB. We are not able to have information for how to redeem the bond. Can it be possible to redeem this bond.
Date of Purchase : 05.10.1998
Bond Holder Name : Dhruv P Patel

Thanks & Regards

Vinay Patel

I have availed internal lounge service at Al Maha Doha airport on 12th May 2023. The amount was deducted from my account. ICICI bank has been informed and service request have raised . They told the amount will be credited after 30 days. It is past 30 days and still no action from the bank. I have sent several reminders but each time they open the service request SR[protected] / SR[protected] and close with reversing the charges. Bill of 230 Qatar riyal was sent to them as a proof.

Thank You
Vinay Kamat

ICICI bank is deducting money from my account since Feb 2023 with the description 'ICICI Bank — nach ad rtn chrg'. I work for one of the big four company and with the current client that I work I should not be holding any funds or accounts with Prudential. Hence, I wanted to stop investing and sell out the holding. While I spoke to my so called RM Dhanashree at ICICI bank, she asked me to stop making the payment to the SIP/Mutual fund. However, she never informed me to go ahead and cancel the mandate from the ICICI bank. So far I have lost Rs. 4796.57 from my account. This is so insane and the RM never educated to be what next steps needs to be done on this issue. Also, while I spoke to the Phone banker one lady by name Sowmya asked be to cancel the NACH mandate from the net banking and said that my money will be refunded. Later while I tried the option it says there is no Mandate that is registered under my account, but the ICICI bank people are happily deducting money/ This real insane and so contradicting with the money that is getting deducting from my account. I nee your help and support in this matter please!

Regarding fraudulent activities and misrepresentation of services by ICICI sales executive. He said taht the card machine we obtained from ICICI Finserv was completely free of any fees or interest deductions. However, after so many fee deductions to our utter surprise, we have recently received a message indicating an EMI deduction of INR 4, 130 and INR 8850 per month. These deductions are completely unknown to us. Even sales executive manipulated and deceived my elderly parents into signing numerous documents, including the opening of an ECS account without their knowledge or consent. This is a clear case of financial fraud, as my parents were misled and taken advantage of. They are now burdened with paying for a card machine that was initially promised to be free. Attempts to rectify this situation have been made by my parents, who approached their bank to close the ECS account. However, the bank has stated that an NOC (No Objection Certificate) from ICICI is required before they can proceed with the closure. I have raised so many complaints but didn't get any response from any source. The executive who provided the machine to my parents was Anoop Kumar Singh, and his employee ID is 39872.

TD: 00700625 is under Rekha Devi's nameW/O Ram Kumar

Myself Shivam Malik, 757.17/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.

Last month, i had to withdraw some cash at my home branch.

Fast forward to a few days back, when I was checking my statement, I could notice a charge of around 12, 390rs on 29th june. I enquired with the customer care and I was told that these were the cash deposit charges.

So firstly, I want to ask why was I misguided by the teller at the branch about not having any cash deposit charges?

Secondly, why didn’t I receive any sms/email notification when my account was debited for the said charges? Why was the debit a silent one?

I have been holding an acc with ICICI since 3 years now and this was a very disappointing experience.

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debiting the money. I am really worried about this deduction.

I would request the team to kindly look into it and reverse the charges or I might need to go via the Banking Ombudsman route to get this settled.

I'm unable to send / receive money through my UPI ID linked with my ICICI SB account. I reached out to branch but they asked to call customer care at 1800180. I tried calling the customer care number but there is no option for unblocking my UPI in the IVRS system.

I reached out to my bank staff but no use. ICICI Bank has very poor customer care service. For loan offers, they keep calling incessantly. But when customers are...

Dear ICICI,
Last month June 29th 2023, I got deducted 472/- for Cashtxnchgs-branch-may22+gst. I don't know why you had done this.. I should know why ICICI Bank is deducting.. Please resolve my issue..

I am Mohammed Shoeb khan and my account was deducted with rupees 826 on 28 June 2023.
I haven't used my trading account since a year and it's not even active.
I have placed no trades and had zero holdings in my account.
My money was automatically deducted without any notice and I need my money back as soon as possible.
I want a complete refund

I was charged DP charges Rs.826 on 27th June 2023. I never put in a request to open a Demat account in ICICI Bank but just today (1st July 2023) from internet banking I came to know that I have a Demat account in ICICI Bank. Though I never buy and sell any stocks from ICICI bank Demat account. So why the DP charge was being charged? Please refund my money.

I attached a photo of the statement for reference. I am talking about the 2nd transaction in the photo.