ICICI Bank Complaints & Reviews

I have been trying to pay for a software (lexicondj) that is by an international company and the payment has been declined twice despite the transaction fees and GST of rupees 108.2 being deducted from my credit card twice already. I have tried speaking to customer care but it takes about half an hour to reach a representative and after that they say that the call will be transferred to the credit card department but instead it just goes back to the IVR response system and I have to wait another half hour to get any communication. I have international transactions enabled on the card and have purchased similar software before. When I try to dispute the transaction with their dedicated helpline I get an IVR response and the only option is to block card.

Respected Sir/Mam, I received a DD on 29th June 2023 which was made by CMS I multiply cheque on the redemption of ICICI BAJAJ SCOOTER BONDS SERIES TWO but sir there is a problem that the name mentioned in this DD is “Satish” but sir in all my government documents and my name in my bank account is “'Satish Kumar”' that's why my bank refused to accept this DD because there is no surname of mine in the DD so i request you to kindly contact 3i infotech limitless excellence .as i have been trying to contact this company since last 20 days but i didn't get any response from there.

and sir one more request i have lost my bond certificate if i want to fill ISR form 1 please help me to fill that form also.

I also emailed all my queries and attached all the documents like the original DD, the 3i infotech letter, my Aadhar card etc. at the [protected]@icicibank.com 10 days ago but no reply from there also.

my Bondholder number=0018662
Warrant number =14315

I would be very grateful if you could help me with this problem.

I had to withdraw some cash for my personal need, when we asked the ICICI/SBI both told there will be TCS which can be claimed during IT return.
But when we saw 26AS there is no entry for the amount 65784 Rs. which bank kept themself. During first transaction we could see TDS deduction which they reverted later and for the rest of the transaction they just deducted as cashTxnChgs+GST.

31/05/[protected] CASH PAID:SELF 0157
HUBLI, KARNATAKA - 3000000.00

31/05/2022 - TDS on Cash Withdrawal 20420.00

22/06/2022 - CashTxnChgs-Branch-May22+GST 17552.50

30/06/2022 - TDSCWDL_REF_MAY22_TRCK_2406220.0 - 20420.00

for later withdrawal they just took cashTxnChgs+GST.

08/12/[protected] CASH PAID:SELF 0169
INDIRANAGAR, BANGALORE - 3000000.00

21/01/2023 - CashTxnChgs-Branch-Dec22+GST 27730.00

If they have to deduct as txnchgs then why there is TDS txn and reversed it without informing the customer?
Total amount the bank took in the name of txnchgs is 65784Rs.

Dear ICICI Bank Team,

I had worked with ICICI Bank from February 2019 to September 2021. My employee id was 410884. I have made a PF claim request through EPFO site on 12/06/2023 and it shows pending at previous employer. I have enquired many branches about the HR details and no body knows the HR details and where to contact for approval.

Kindly settle my PF money and credit it to my account.

Kind regards,
Binila B K

Hi My Name is Rohit and i am customer ICICI bank from last 9 yrs,
today i notice that my balance is deducted with any information with Refernce of ECSRTNCHRG 590 which is (9 times), then i checked my whole year statement and its showing around Rs.10000 deducted into my icici bank account with any SMS or confirmation, i want to know why this is happening or refund my money as all.

I'm Devesh Sharma, writing this complaint on behalf of my father Pawan Kumar s/o LakshmiNarayan regarding the Scooter Bond, which was initiated by ICICI bank on the Deemed date of Allotment- 29.01.1999 at the time of purchasing Bajaj Scooter, and completed it tenure of 24 years and 5 months on redemption date -29.06.2024.

I have been tired of going and enquiring about this bond for 4 months, but there is satisfactory solution...

In my account like 548 rupees detected on without knowledge of me on[protected]. please take a necessary action .
NACH_AD_RTN_CHRG~Of Bnk BFLo~02MAY2
3~3e75c11~42302
this is statement of detection

Hi
Without my consent and my permission icici bank is deducting money out of my account for demat services which i never approved or applied for.
They deducted total 826rs without my consent.
I would like my money refunded and also would like an explanation and the leadership which allows this barbaric decisions! How can a person open something by my name without my consent?

I have seen my statement today and come to see 568.24 rupees debited from my account by ICICI without any prior notice and i'm holding this account and debit card since 2020 and this is for the first time got this much amount got deducted by bank. I need explanation on this deduction and want my money back.

How could bank levy if at all any higher fee without any intimation to the customer. Is 568.24 seems normal amount for like me middle class people? If this is the amount bank collects for debit card usage. I don't want bank account in your bank anymore ...

I recently transfered an amount to my ICICI Account and it got deducted with ECS And NACH Charges, i wish to know why such charges were incurred

Hello my name is kanwar pal singh, I am a ICICI bank account holder, from past few days my account is getting debited for no reason by the name of NACH_RTN_CHARGE_INJENOT~04JU, they say my EMI bounced but I cancelled NACH MANDATE months back, when I go to internet banking of ICICI bank there is no active NACH mandate on my account, I have tried to contact the customer care of ICICI bank they kept me on hold for 27 minutes after that they transferred me to their senior, the senior person said that they have taken the complaint and I should get confirmation by evening of July 17 2023 on my registered email or phone number and my issue will be resolved by JULY 18 2023 evenin. I didn’t get any confirmation email or SMS about the complaint and my issue is unresolved till now. In last few months they have dedicated almost 4000 INR from my account i am tired and feeling helpless after all this I don’t know what to do. I want my money back also I want to complaint to RBI about this monopolies. I am adding the screenshots of talking with ICICI also the deductions

I am paying all the emi on timely in cash but COVID times one emi is pending because my health is critical about corona so my one is emi is due so ur agent not told me to pay is not covering the due emi so the callers say ur interset is much more than the my cost is fourth and he put the negative impact of my credit score . Put remove all the negative threads and I will pay the due amount plz give me a noc of my vehicle .

I have observed unauthorized charges on my ICICI savings account for the policy mentioned in the subject of my complaint. I want to emphasize that I did not make any request or provide authorization for this policy. There have been seven transactions made from March 2017 to March 2023. I find it unjust for such practices to occur, where my account is debited without my consent. Therefore, I kindly request an immediate refund of the deducted amount back into my account. For your reference, I have attached a screenshot of my recent transaction as well as all transition detail in separated sheet. I would greatly appreciate it if you could ensure that the credited amount is returned as soon as possible.

As I was due for 3 months in my loan repayment schedule, ICICI bank started calling everyone in my contact list by hacking my phone as I have not given phone number of anyone to them
Kindly address the issue as millions of people may be addressing the same issue
Thank you

Last week there was deduction of money from my account of 590/- 3 times without any reason or EMI .
I would like you to address my problem and provide me with a solution as soon as possible.

Worst service. ICICI Customer Care executive doesn't even have proper knowledge of service.

Not sure if this service really works for customers, or just for Bank to loot the money against each service they promote on their website/ promotional material.

This SMS service is again CHARGEABLE to customer.

FAKE SERVICE 5676766, NEVER ACKNOWLEDGES THE CUSTOMER.

Thanks to ICICI, India Customer Care.
75 year of Independence. Please Keep Up.

Ever now and then my bank is auto debiting few payments in last 3-4 months. With the same complaint I've gone to the bank too and all they got to say is " these are for your missing your loan amount" when I don't even have any loan on my name and i pay credit card bills on time. Even if it were true why they are being cut on some random dates in between the month and not at the start of the month. After some research online I learnt thet are debited because I did not maintain minimum balance!!! Wt[censored]??????!!!
Before opening my account with them itself I asked them l, if this a zero balance account and they said all salary accounts are zero balance account. After listening to this response, I agreed to open an account with them. Then whytf are these payments being auto debited!! Please return my money. Every penny is valuable to me!!! I had to work night shifts to earn this money . Pls return or cloade my permanently!!!

I have swiped a card with the amount Rs. 346 from my ICICI Bank to SHAH GHOUSE HOTEL & RESTAURANT (Towli Chowki) Branch, Hyderabad, Telangana, India. Though the transaction failed, the Rs. 346 amount got debited and didn't credit back to me. There is no option to file a complaint on the net banking website. So please credit Rs. 346 to my account.

I failed to pay one emi that I took from Bajaj fin, my emi was 1940 only, and as per bajaj, the bounce charge levied 700 INR, now ICICI was my bank. On 2 July, My emi was bounced but 0n 5th July after 3 days, I paid the entire amount 1940 and 700 and INR 7 as penalty that is 2647 in total. Now on 15 July, without any sms or mail intimation, ICICI deducted all my balance (thankfully only INR 509 I kept there), as Nach RTN charge. I want to know how many times do I have to pay this bounce charge and is it fair to deduct without informing user for the same thing that she has already paid once? Please check into this or I am going to consumer forum.

NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

I am Harjeet Singh writing on behalf of my father Mr. Palvinder Singh.

Mr. Palvinder Singh is the Bond Holder of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

It Maturity date / Redemption date as mentioned is 29.06.2023.

Indl.[protected]@gmail.com

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

Indl.[protected]@gmail.com