Submit a Complaint
Claimed

ICICI Bank Complaints & Reviews

www.icicibank.com
3.2
Updated: Aug 25, 2026
Complaints 23793
Resolved
14309
Unresolved
9484
Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
ICICI Bank

ICICI Bank reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chsuba13
from Coimbatore, Tamil Nadu
May 18, 2021
Resolved
Report
Copy
Resolved

Deduction of amount every month from my salary account

I am Subbarao Ch of Having ICICI Bank Account Number :[protected] and I am writing this mail to intimate you regarding deduction of Amount 662.90/- Rs from the respective salary account. Even the last month the same thing happened. Please request you to correct this and return the amount and request you to not deduct the amount anymore in the coming months. Its a hard earned money. Hope you understand or else communicate the problem from...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Surya Komaravel
May 17, 2021
Resolved
Report
Copy
Resolved

Iprugtp-nca deduction

Address: NO.121, APL GARDEN EXTENSION, VENKATAPURAM ROAD, ALAMELUMANGAPURAM

I was holding a salary account since 4 years from icici bank. There is a continues money deduction of RS. 100 from my account since 4 years in the name of Iprugtp-nca without any prior information by mail or sms.

Kindly requesting to refund the amount and please stop deducting the extra amount....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Renuka B
May 17, 2021
Resolved
Report
Copy
Resolved

MABchgs-Apr21+GST, MABchgs-Mar21+GST, MABchgs-Feb21+GST

Icici deducts MAB charges without intimating regarding the debit. Eventhough this is salary account from 2004 and they have removed it as a salary account without intimating the customer and It was opened on zero balance I didn't get any information if they are converting the salary account to normal saving account.

It deduct my MAB charges for previous two months together and after keeping minimum balance 10000 they even deducted...
Helpful
36 other people found this review helpful
36 found this helpful
3 Comments
Report
Copy
V
Viki365
May 15, 2021
Resolved
Report
Copy
Resolved

ICICI DIRECT EBA charges

Recently opened my icici demat account, bought stocks with tax and all charges.

But even after that some charges named eba/ nse delivery charges debited from my saving bank account.

I don’t know the reason but it is debited for around 6 times similarly....
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Motivation X
May 13, 2021
Resolved
Report
Copy
Resolved

Lien on My Account Balance

Since 45 days my bank account balance has been freezed by Icici bank and lien on my account. I have submitted all my documents but still no reply given by the bank. What kind of service this is?? Your Bank Customer Care is not supporting only forwarding calls and after that cutting the call with no answer. This is irresponsible behaviour. I request to kindly resolve my problem today itself. I am very frustrated. 45 days with just telling...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sri lakshmii
May 12, 2021
Resolved
Report
Copy
Resolved

PPL/WPP SR747184374 policy

Address: Mandapeta

My account[protected]savings account) in mandapeta branch, East godavari, Andhra pradesh in the name of sri lakshmi teja valluri on[protected] has been debited with the above policy which i mentioned in complaint subject i haven't asked for the policy please make my money credited to my account this is not fair for you people making this kind o[censored]nfair practices debiting my account with out my permission make sure my money credit to my...
Helpful
52 other people found this review helpful
52 found this helpful
5 Comments
Report
Copy
K
KShanraj
May 11, 2021
Resolved
Report
Copy
Resolved

To stop the monthly subscription

Address: 261 muthaiah nagar

Pls stop the monthly subscription for vsi amazon st through my credit card linked with my mobile number...
Helpful
Found this helpful?
1 Comment
Report
Copy
U
utdha
May 9, 2021
Report
Copy

Reversal of Late Payment Fee

I missed the payment due date of my credit card due to some family condition.

In the credit card statement nowhere mention that Late Payment Fee will be charged when payment is not done timely so why is it charged?

It mentions only "Interest will be charged if your total amount due is not paid" .

Kindly request you to revert back late fee reversal of the credit card. I make sure this will not happen...
Helpful
Found this helpful?
3 Comments
Report
Copy
C
coolananth
May 3, 2021
Resolved
Report
Copy
Resolved

DCardfee how is it calculated

HI i have been charged with DCardfee of 706.82 what is the breakup calculation for this charge ? and why is this not same each year?...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
DINESH DNA
from Mumbai, Maharashtra
Apr 17, 2021
Resolved
Report
Copy
Resolved

Unauthorized Transaction - ICICI Bank payment Rs.199 debited as MSI/ICL Amazon/ 202104172223/761597

Extreme Grievance - I would like to bring it to your notice that, the amount of Rs199/- has been deducted from my ICICI account and the transaction message says MSI/ICL Amazon/[protected]/761597. Neither have I done any transaction nor did I get any OTP during the transaction. Neither am I an Amazon prime member nor have I auto-renewed any item. The amount was debited on April 17th 2021

I don't know how the money can be automatically...
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
K
Kishor Chakkalakkal
Apr 13, 2021
Resolved
Report
Copy
Resolved

Customer care numbers not working

ICICI had been having one of the best customer care service. But recently their customer care numbers are not working (After airtel's message saying it's a chargeable call it says the number doesn't exist) and there's a mess up in IVRS.

I called their corporate customer care number regarding my business credit card. Then I got redirected to the personal banking number by the executive, saying it's a credit card. Then from personal...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suraj Kasar
Apr 11, 2021
Resolved
Report
Copy
Resolved

Icici bank nach_ad_rtn_chrg~adbldesk, its deducting from my account

16/03/2021 NACH_AD_RTN_CHRG~ADBLDESK
~05MAR21~9737e9d~BSEOTMAC 590.00
16/03/2021 NACH_AD_RTN_CHRG~ADBLDESK
~10MAR21~e3fa62f~BSEOTMAC 590.00

Why my account was deducted under this following statements. Why i am getting all charges from my account?

I need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~ADBLDESK".
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sandeepch19
Apr 9, 2021
Feb 2, 2026
This thread was updated on Feb 2, 2026
Resolved
Report
Copy
Resolved

Fraud Amount deducted via ADTPSLSIPG_00000016003

Amount deducted via ADTPSLSIPG_[protected] ON 09 MARCH 2021 from ICICI Bank account of Amount Rs. 12270. ICICI Bank customer care replied that amount is deducted via folio number [protected] and the biller is HDFC Life but HDFC Life has no record of such transaction. These transactions are being reported from different parts of country such as hyderabad, gurgaon etc. and in the same manner from ICICI bank accounts on different dates.
br...
Helpful
26 other people found this review helpful
26 found this helpful
7 Comments
Report
Copy
P
Prajakta\'s Jadhav
Apr 8, 2021
Resolved
Report
Copy
Resolved

Close OD account and FD's

Address: Satara

I have taken od against fd throgh internet banking.now I have paid entire od amount and want to close my od and fd.but through internet banking there msg coming lein is marked on ur fd.so unable to close fd.I have called customer care but no one is supporting.please provide assistance...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Krapi Gupta
Apr 3, 2021
Resolved
Report
Copy
Resolved

ICICI Bank dp Chgs transaction

Hi,

There are 2 Transition of 137.67 and 826.00 from my savings account for dp chgs

And I have never used the demat account also. I am also not aware that I have demat account.

Kindly refund my amount or else I close ICICI Bank saving account to avoid such transactions without any proper communication.

Regards
Krapi Gupta
[protected]@yahoo.com
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pvemula
Apr 3, 2021
Resolved
Report
Copy
Resolved

Account Blocked without any notification or intimation

Website: icicibank

I have been using ICICI bank account (savings account) for the past 6months. And this is the second time My account has been blocked. First time the bank officials said the KYC was not done, though I submitted my KYC documents. Later I submitted again, It was activated. But now again the account is blocked. Customer care says reason is unknown. Whenever I transfer money into this account, ICICI people are like lets block this account and...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
aman2801
Mar 31, 2021
Resolved
Report
Copy
Resolved

VSI*GOOGLE C auto deduction

I'm very much agreived how these companies are betraying people and manipulate them introducing extremely difficult ways to complainant. How can a bank itself allowed to deduct any money without consent of a consumer. This is the second time when icici bank deducted INR 100 from my account in the name of VSI*GOOGLE C WHICH I DON'T KNOW ABOUT.
I've heard many cases of such fraud from ICICI BANK....
Helpful
6 other people found this review helpful
6 found this helpful
1 Comment
Report
Copy
S
Sharanya Nagaraj
Mar 31, 2021
Resolved
Report
Copy
Resolved

Food Card

Hello, my icici food card is in invalid status from few months, not even able to view the balance amount or sign up as invalid card, please help me here...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
Chinmay0110
Mar 30, 2021
Resolved
Report
Copy
Resolved

Transaction timed out but money didn't come back

Hi,

I made a payment through IMPS on 26th March 2021. I got message that transaction was timed out and to check back after 3 days. Till now the money hasn't been transferred and it got debited from my account. Please resolve this at the earliest...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Prashant1292
Mar 30, 2021
Oct 9, 2024
This thread was updated on Oct 9, 2024
Resolved
Report
Copy
Resolved

ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf, its deducting from my account.

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang...
Helpful
254 other people found this review helpful
254 found this helpful
7 Comments
Report
Copy

Related businesses

Bangiya Gramin Vikash Bank
1
(216)
CC Avenue
1
(838)
Bank Of India
1
(2380)