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Updated: Dec 13, 2025
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N
neerajsingh511997
from Delhi, Delhi
Jul 30, 2023
Aug 5, 2023
This thread was updated on Aug 5, 2023
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Hi,
First of all, I'm very disappointed you people.

I have been with icici bank since 2020. Last year Dec-2022 413rs and 826rs on Jul-23 have been deducted from my account without any alert message or any information.

I am not using any Demat account and the representative also said there is no hidden charge for open any account. But my account is deducted twice with DP CHGS with 413rs and 826rs.

Please Refund my while money back 1239rs otherwise. i will also raise senior complain and will try to close my ICICI account as well.
ICICI Bank customer support has been notified about the posted complaint.
Dear neerajsingh511997, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0z5kz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    R
    ravibabu2810
    Jul 30, 2023
    Aug 5, 2023
    This thread was updated on Aug 5, 2023
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    I have a Demat account in ICICI bank for 6 years now. When I checked my bank transactions and I found that there is one debit transaction '[protected] DP CHGS TILL JUN-23'---- INR 581.78'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear ravibabu2810, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0z5l2) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      G
      gurpinder9041
      from nakodar, Punjab
      Jul 30, 2023
      Aug 2, 2023
      This thread was updated on Aug 2, 2023
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      Address: nakodar

      Hi there, my saving account has a debt freeze from last four months due to police reason code. i have tried every possible way to get know about this issue. i have visited so many times to bank, but they did not tell me anything. This is so unprofessional. At least tell me why my account has been blocked and for which transaction and from where the file has been raised so i can contact them. I have all the valid information, please help me with this matter.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0z5li) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        RamanArora97
        from Delhi, Delhi
        Jul 29, 2023
        Jul 30, 2023
        This thread was updated on Jul 30, 2023
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        I have been deducted with 826 rs on 25th july under the name of DMC dp charges till jun 23

        I am using icici since about 3-4 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear RamanArora97, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0z3ib) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sarathkumar Rajendran
          from Chennai, Tamil Nadu
          Jul 27, 2023
          Jul 28, 2023
          This thread was updated on Jul 28, 2023
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          Hi Sarathkumar here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till June-23) on 27-July-2023. I have neither subscribed nor used my demat account till now.

          Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

          Mentioned the transaction remark - dmc/[protected] dp chgs till June 23

          We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

          Kindly refund my money at earliest
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Sarathkumar Rajendran, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0yzx1) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            T
            Tapas C
            Jul 27, 2023
            Jul 28, 2023
            This thread was updated on Jul 28, 2023
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            It is surprising that mcc surcharge 4112 has been deducted from my wife's account no.[protected], on transaction date 26.07.2023.

            While Indian government is promoting use of debit card, such surcharges deducted by Bank is unacceptable.

            Please revert the deducted amount of Rs. 35, otherwise it would increase disbelief on banks. I have a 15 years long relationship with this bank and a privileged customer.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Tapas C, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0yzx4) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Svkhakha
              Jul 27, 2023
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              I added some amount to my account to pay online and then within 5 mins my account went to 0 with some wrong debits in my account.

              8 27/07/2023 27/07/2023 - ECSRTNCHGS16122022_SR8722125
              76GST 589.03 0.0 2200.29


              9 27/07/2023 27/07/2023 - ECSRTNCHGS160523_SR[protected]
              GST 589.00 0.0 1611.29


              10 27/07/2023 27/07/2023 - ECSRTNCHGS150623_SR[protected]
              GST 590.00 0.0 1021.29


              11 27/07/2023 27/07/2023 - ECSRTNCHGS111122_SR[protected]
              GST 523.13 0.0 498.16


              12 27/07/2023 27/07/2023 - ECSRTNCHGS160323_SR[protected]
              GST 498.16 0.0 0.00
              +1 photos
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                S
                siva31793
                from Kovilpatti, Tamil Nadu
                Jul 27, 2023
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                Yesterday (26.07.2023) In My Account Debited Money 377.34 For ECSRTNCHS
                Debited Transaction ID: ECSRTNCHGS030723_SR[protected]GST
                Refund My Account[protected] and give the proper explanation,
                need to purpose of this like deduction without intimation bank will be debited amount customer facing lot of issues avoid this process.
                regards
                sivakumar
                [protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  siva31793
                  from Kovilpatti, Tamil Nadu
                  Jul 27, 2023
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                  Yesterday (26.07.2023) my ICICI BANK account 377.34 Rupees Debited for ECSRTNCHS
                  Transaction ID ECSRTNCHS030723_SR[protected]GST
                  Bank give the proper explanation and credited money in my account[protected]

                  Regards
                  sivakumar
                  [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    J
                    J Kharbas
                    Jul 27, 2023
                    Jul 27, 2023
                    This thread was updated on Jul 27, 2023
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                    Address: Patarkar, Mansarovar, Jaipur

                    Dear

                    There is no balance of any kind in my account, my account is clear, yet a penalty of 4500 has been imposed on my account in 5 days.
                    please i request please refund my amount Debit Date, 12July2023, 13 July2023, 14July2023, 17July2023

                    Thanks
                    With Warm regards
                    ICICI Bank customer support has been notified about the posted complaint.
                    please resolve my complaint
                    i needed please
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ywyx) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Sanjay499
                      Jul 26, 2023
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                      Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till june-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        N
                        Nishad Tattu
                        Jul 26, 2023
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                        Just checked the ICICI passbook and saw that 826 rs were deducted from my account. SInce last 2 years I am not using demat account and requested to close my demat account as well. At that time ICICI representative assured me that they will not charge a single rs maintenance and suddenly it happened. This seems to be cheating. I request you to close my demat account permanently and return my deducted amount asap.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          R
                          Ritubadolia44
                          Jul 26, 2023
                          Jul 27, 2023
                          This thread was updated on Jul 27, 2023
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                          826.00 rupees has been deducted from my account as (Dmc/in[[protected]] dp chgs till june-2023) on 26-july-2023. I have never used my demat account till now.
                          They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.
                          When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[[protected]]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                          +1 photos
                          Aug 29, 2023
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 27, 2023
                          ICICI Bank Customer Care's response
                          Dear Ritubadolia44, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ywzt) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            Vedant199
                            Jul 26, 2023
                            Jul 27, 2023
                            This thread was updated on Jul 27, 2023
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                            I am Vedant Biyani writing on behalf of my father Sudhir Biyani.

                            My father is the bond holder of ICICI BAJAJ SCOOTER BOND-ONE allocated on 21.12.1998 and redeemable on 21.05.2023.

                            But there is no information available as how to redeem this bond. Wanted help in this regard.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Vedant199, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ywzi) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Santosh_Mahapatra
                              Jul 24, 2023
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                              I purchased safety bonds worth Rs. 40, 000 in May 2001. The bondholder number is: 00715799. After receiving a few cheques, I have not received any communication after receiving a few interest payment cheques in early[protected].

                              May I know the status of my bonds?
                              ICICI Bank customer support has been notified about the posted complaint.
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                                V
                                VarmaD
                                from Indore, Madhya Pradesh
                                Jul 24, 2023
                                Jul 27, 2023
                                This thread was updated on Jul 27, 2023
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                                Lien amount based on online fraud

                                Address: Malav Parisar Branch, Choti Khajrani, A B Road, Indore

                                Hello Sir/Mam,

                                I am Deepak Varma from Indore - Madhya Pradesh

                                I have a bank account in ICICI Bank (Account no:[protected]. The ICICI Bank has Freezed my RS.3100/- under Lien Mark saying someone has launched a complaint which is as below.

                                There is a Lien mark on my account, due to which the Bank has frozen the amount of RS.3100/- for my account.

                                Lien Reason : POLIC MHA [protected]...
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                                rssenaiar
                                from Navi Mumbai, Maharashtra
                                Jul 23, 2023
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                                Address: Navi Mumbai

                                My Sister had invested in ICICI Money Multiplier bond-1298-MMB-three' on 11th January 1999 with issue price of Rs 4000/-

                                Details:
                                Bondholder no. 47180466
                                Certificate no. 1475
                                Name - Senaiar Lalitha Subbiah
                                Email: [protected]@gmail.com
                                Contact: [protected]

                                Request you to let us know how to proceed to claim the maturity value?

                                Thank you
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  jatin kharbanda
                                  Jul 23, 2023
                                  Jul 24, 2023
                                  This thread was updated on Jul 24, 2023
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                                  I purchased an iPhone 14 Plus in January, which had an approximately 6500 rupees cashback offer, and it was supposed to be credited within 120 days. However, it has been more than 120 days, and it has not been credited yet. I emailed customer care, and they are saying that they have not received any cashback from the merchant's end. On the other hand, while talking to the Apple store, they are claiming that they have already released the cashback.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0yosm) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    srinivas.tvrng
                                    from Hyderabad, Telangana
                                    Jul 22, 2023
                                    Feb 23, 2024
                                    This thread was updated on Feb 23, 2024
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                                    Redemption issue of ICICI BAJAJ SCOOTER BOND

                                    Address: ICICI INFOTECH Services Limited, Maratha Mandir Annex, Dr. A . R Nair Road, Mumbai Central, Mumbai - 4000008.

                                    I am Srinivas T V R N G writing on behalf of my Mother T Varalakshmi.

                                    T Varalakshmi is the Bond Holder (Bond No:[protected] of Icici Bajaj scooter bond allotted on 29.01.1999.

                                    Its Maturity date / Redemption date, as mentioned in the bond is 29.06.2023.

                                    We are not able to find a valid email ID/correspondence address in-order to send this bond for its redemption.

                                    How do we redeem as...
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                                    dogmatix
                                    Jul 22, 2023
                                    Jul 22, 2023
                                    This thread was updated on Jul 22, 2023
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                                    Address: Delhi
                                    Website: icicibank.com

                                    I have been trying to pay for a software (lexicondj) that is by an international company and the payment has been declined twice despite the transaction fees and GST of rupees 108.2 being deducted from my credit card twice already. I have tried speaking to customer care but it takes about half an hour to reach a representative and after that they say that the call will be transferred to the credit card department but instead it just goes back to the IVR response system and I have to wait another half hour to get any communication. I have international transactions enabled on the card and have purchased similar software before. When I try to dispute the transaction with their dedicated helpline I get an IVR response and the only option is to block card.
                                    +1 photos
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear dogmatix, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ylap) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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