I purchased an iPhone 14 Plus in January, which had an approximately 6500 rupees cashback offer, and it was supposed to be credited within 120 days. However, it has been more than 120 days, and it has not been credited yet. I emailed customer care, and they are saying that they have not received any cashback from the merchant's end. On the other hand, while talking to the Apple store, they are claiming that they have already released the cashback.
ICICI Bank customer support has been notified about the posted complaint.
Regards,
ICICI Bank Customer Service Team