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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 26

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NILESH SHANTARAM DEVLEKAR
Aug 3, 2023
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Loan EMI did not complete ECS process so despite balance in my account ICICI Bank did not deduct the EMI on time,

Loan EMI id : lcfahb[protected]

I bought the mobile on EMI through your loan, the first EMI was due on 3/6/2023, I also maintained the EMI amount in my account but the EMI was not deducted on this date from you.So I myself paid the installment of ₹1277 through Google Pay on 4/6/2023, if the Bank ECS process is not completed from your side, it is not my fault, I paid the EMI immediately as soon as I came to know.
If...
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NILESH SHANTARAM DEVLEKAR
Aug 3, 2023
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Loan EMI did not complete ECS process so despite balance in my account ICICI Bank did not deduct the EMI on time, A matter revi

Ref: ICICI BANK LOAN ID NO: lcfahb[protected]

I bought the mobile on EMI through your loan, the first EMI was due on 3/6/2023, I also maintained the EMI amount in my account but the EMI was not deducted on this date from you.So I myself paid the installment of ₹1277 through Google Pay on 4/6/2023, if the Bank ECS process is not completed from your side, it is not my fault, I paid the EMI immediately as soon as I came...
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Fairozakhatoon
from Hyderabad, Andhra Pradesh
Aug 3, 2023
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I Have contacted icicidirect to activate my account and there not activating the account, all my stock is losing the value day by due to delay in activation.

contact by email :[protected], since than no email to close the issue.

request status :SR[protected]
I would like to activate my account Equity and other services offered by icicidirect.

My account number is IN[protected] TRADING ID [protected]
ICICI Bank customer support has been notified about the posted complaint.
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    Prabhath mummaneni
    Aug 3, 2023
    Aug 5, 2023
    This thread was updated on Aug 5, 2023
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    My ICICI Bajaj Bond has expired, so where can I claim my money for this bond
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Prabhath mummaneni, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0zcs0) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Akhila Joseph
      Aug 2, 2023
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      Address: Bangalore

      I am writing to raise a serious concern regarding an unauthorized deduction of ₹590 from my bank account on August 2nd 2023.To the best of my knowledge, I have not made any SIP (Systematic Investment Plan) transactions or authorized any such deduction.

      I request a thorough investigation into this matter to identify the source of the deduction and ensure that the amount is promptly refunded to my account.
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Santhosh Shanmugam170
        Aug 1, 2023
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        Address: IIT research Center,Taramani,Chennai,TamilNadu

        Hi santhosh here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till June-23) on 26-July-2023. I have neither subscribed nor used my demat account till now.

        Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

        We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

        Kindly refund my money at earliest
        ICICI Bank customer support has been notified about the posted complaint.
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          Priuanka Neve
          Aug 1, 2023
          Aug 5, 2023
          This thread was updated on Aug 5, 2023
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          Address: Bangalore, Karnataka

          Even after calling them and settling the bill of card, still i am getting the emi amount added in bill.

          I want a strict action taken again icici.
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Priuanka Neve, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0z7h4) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            M
            Mohan _sutraye
            Jul 31, 2023
            Aug 5, 2023
            This thread was updated on Aug 5, 2023
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            My account got debited with RS 826/- amount with out any information stating DMC/IN[protected] DP CHGS TILL JUN-23.
            Wgile open account it was said that it is free no charges are applied for demat account no how come the amt was charged with out any information?
            I need my debit amt back
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Mohan _sutraye, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0z7hh) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              N
              neerajsingh511997
              from Delhi, Delhi
              Jul 30, 2023
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              Hi,

              I have also received a mail from icici direct regarding saying, account marked inactive for not using more than years, then why the hell are you people deducting my money

              I have been with icici bank since 2020. Last year Dec-2022 413rs and 826rs on Jul-23 have been deducted from my account without any alert message or any information.

              I am not using any Demat account and the representative also said there is no hidden charge for open any account. But my account is deducted twice with DP CHGS with 413rs and 826rs.

              Please Refund my while money back 1239rs otherwise. i will also raise senior complain and will try to close my ICICI account as well.
              ICICI Bank customer support has been notified about the posted complaint.
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                N
                neerajsingh511997
                from Delhi, Delhi
                Jul 30, 2023
                Aug 5, 2023
                This thread was updated on Aug 5, 2023
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                Hi,
                First of all, I'm very disappointed you people.

                I have been with icici bank since 2020. Last year Dec-2022 413rs and 826rs on Jul-23 have been deducted from my account without any alert message or any information.

                I am not using any Demat account and the representative also said there is no hidden charge for open any account. But my account is deducted twice with DP CHGS with 413rs and 826rs.

                Please Refund my while money back 1239rs otherwise. i will also raise senior complain and will try to close my ICICI account as well.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear neerajsingh511997, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0z5kz) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  ravibabu2810
                  Jul 30, 2023
                  Aug 5, 2023
                  This thread was updated on Aug 5, 2023
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                  I have a Demat account in ICICI bank for 6 years now. When I checked my bank transactions and I found that there is one debit transaction '[protected] DP CHGS TILL JUN-23'---- INR 581.78'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear ravibabu2810, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0z5l2) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    G
                    gurpinder9041
                    from nakodar, Punjab
                    Jul 30, 2023
                    Aug 2, 2023
                    This thread was updated on Aug 2, 2023
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                    Address: nakodar

                    Hi there, my saving account has a debt freeze from last four months due to police reason code. i have tried every possible way to get know about this issue. i have visited so many times to bank, but they did not tell me anything. This is so unprofessional. At least tell me why my account has been blocked and for which transaction and from where the file has been raised so i can contact them. I have all the valid information, please help me with this matter.
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0z5li) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      RamanArora97
                      from Delhi, Delhi
                      Jul 29, 2023
                      Jul 30, 2023
                      This thread was updated on Jul 30, 2023
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                      I have been deducted with 826 rs on 25th july under the name of DMC dp charges till jun 23

                      I am using icici since about 3-4 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name.
                      ICICI Bank customer support has been notified about the posted complaint.
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                      Dear RamanArora97, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0z3ib) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Sarathkumar Rajendran
                        from Chennai, Tamil Nadu
                        Jul 27, 2023
                        Jul 28, 2023
                        This thread was updated on Jul 28, 2023
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                        Hi Sarathkumar here. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till June-23) on 27-July-2023. I have neither subscribed nor used my demat account till now.

                        Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                        Mentioned the transaction remark - dmc/[protected] dp chgs till June 23

                        We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

                        Kindly refund my money at earliest
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Sarathkumar Rajendran, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0yzx1) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          T
                          Tapas C
                          Jul 27, 2023
                          Jul 28, 2023
                          This thread was updated on Jul 28, 2023
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                          It is surprising that mcc surcharge 4112 has been deducted from my wife's account no.[protected], on transaction date 26.07.2023.

                          While Indian government is promoting use of debit card, such surcharges deducted by Bank is unacceptable.

                          Please revert the deducted amount of Rs. 35, otherwise it would increase disbelief on banks. I have a 15 years long relationship with this bank and a privileged customer.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Tapas C, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0yzx4) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Svkhakha
                            Jul 27, 2023
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                            I added some amount to my account to pay online and then within 5 mins my account went to 0 with some wrong debits in my account.

                            8 27/07/2023 27/07/2023 - ECSRTNCHGS16122022_SR8722125
                            76GST 589.03 0.0 2200.29


                            9 27/07/2023 27/07/2023 - ECSRTNCHGS160523_SR[protected]
                            GST 589.00 0.0 1611.29


                            10 27/07/2023 27/07/2023 - ECSRTNCHGS150623_SR[protected]
                            GST 590.00 0.0 1021.29


                            11 27/07/2023 27/07/2023 - ECSRTNCHGS111122_SR[protected]
                            GST 523.13 0.0 498.16


                            12 27/07/2023 27/07/2023 - ECSRTNCHGS160323_SR[protected]
                            GST 498.16 0.0 0.00
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              siva31793
                              from Kovilpatti, Tamil Nadu
                              Jul 27, 2023
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                              Yesterday (26.07.2023) In My Account Debited Money 377.34 For ECSRTNCHS
                              Debited Transaction ID: ECSRTNCHGS030723_SR[protected]GST
                              Refund My Account[protected] and give the proper explanation,
                              need to purpose of this like deduction without intimation bank will be debited amount customer facing lot of issues avoid this process.
                              regards
                              sivakumar
                              [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                siva31793
                                from Kovilpatti, Tamil Nadu
                                Jul 27, 2023
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                                Yesterday (26.07.2023) my ICICI BANK account 377.34 Rupees Debited for ECSRTNCHS
                                Transaction ID ECSRTNCHS030723_SR[protected]GST
                                Bank give the proper explanation and credited money in my account[protected]

                                Regards
                                sivakumar
                                [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  J
                                  J Kharbas
                                  Jul 27, 2023
                                  Jul 27, 2023
                                  This thread was updated on Jul 27, 2023
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                                  Address: Patarkar, Mansarovar, Jaipur

                                  Dear

                                  There is no balance of any kind in my account, my account is clear, yet a penalty of 4500 has been imposed on my account in 5 days.
                                  please i request please refund my amount Debit Date, 12July2023, 13 July2023, 14July2023, 17July2023

                                  Thanks
                                  With Warm regards
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  please resolve my complaint
                                  i needed please
                                  Reply
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ywyx) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    Sanjay499
                                    Jul 26, 2023
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                                    Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till june-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                    ICICI Bank customer support has been notified about the posted complaint.
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