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ICICI Bank Complaints & Reviews

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Updated: Jul 14, 2026
Complaints 23787
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14308
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ICICI Bank reviews & complaints page 26

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Q
Qadeer Mohammed Abdul
Jan 29, 2021
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Money2world transfer india to UK

I initiated a transaction using money2world and received a notification that the transaction is submitted. The website says that the beneficiary will receive the money in 1 working day.

I am the sender and beneficiary in this case, and i did not receive the money even after 3 days. The online status shows money sent.

Sent an email to [protected]@icicibank.com quoting the details and after 2 days got a response that...
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C
cdhingra
from Chandigarh, Chandigarh
Jan 29, 2021
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Deducted 1899 for PPL/WPP_renewal of policy

Address: Manimajra chandigarh

Recently I have noticed that my account had been deducted 1899 for PPL/WPP_renewal of policy. But i have never enrolled for such a plan. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap....
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Pinkysagar
Jan 26, 2021
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Not able to unblock multi wallet card through customer support

Address: Pune

I am Pinky from TCS. For couple of days my online trasactions from Swiggy/Zomato were getting declined. I tried to change the 3D Secure password, inspite of putting the right OTP it showed your card in blocked. Following message received" Dear Customer, your Card XXXX 5923 has been blocked for 3D Secure online transactions due to security reasons. For details, please call Customer Care."

I tried the no [protected] and tried...
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A
Amrendra Sharan
from Delhi, Delhi
Jan 22, 2021
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Stopping me to Apply of my ICICI Amazon Pay Credit Card

Address: [email protected]

I have applied for ICICI Amazon Pay Credit Card but unfortunately, my application got rejected. Despite having a Credit score of more than 770 and already having an ICICI MMT Card my application was rejected. Now I have been bared for the next six months to apply for this card.
When I have contacted Amazon customer care, they said due to ICICI bank policy I can not apply it gain within Six Months ( Email attached).
I have also...
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N
Nidhi95
from Mumbai, Maharashtra
Jan 22, 2021
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Transaction Without Notification

Yesterday on 21st january about 590 rupees has been deducted from my account in the name of NACH_AD_RTN_CHRG~ADBLDESK~11JAN21~a
aa33b3~TATAACHB without any notification. I was maintaining minimum balance for the time of emergency and when I was going to make a payment then the amount was not there. What the hell is wrong with ICICI bank.
What is this transaction's purpose? NACH_AD_RTN_CHRG~ADBLDESK~11JAN21~a
aa33b3~TATAACHBbr...
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P
Prakhar2611
from Lucknow, Uttar Pradesh
Jan 16, 2021
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Tax saving bond 0399

I have 2 tax saving bond from 1999 please tell me the details whether they have been redeemed and if yes then to which account are they submitted.
TAX SAVING BOND 0399
option III
AKHILESH KUMAR
CERTIFICATE NO 9395
NO IF BONDS 2
DISTINCTIVE NOS[protected]
BONDHOLDER NO 5465-334...
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K
Krishna Vashistha
from Mumbai, Maharashtra
Jan 15, 2021
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Nach ad rtn chrg tpsl sip

I'm charged by ICICI Bank with Rs 590 four times (i.e, 590 *4 = Rs 2350). I called the customer care but they did not help me in this regard.

Please help me to get this refunded.

Mail - [protected]@gmail.com...
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Kalaiarasan S
from Powai, Maharashtra
Jan 11, 2021
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Interim charge back debit

I used my credit card for Annamalai university counselling payment on 28th Oct 2020 through eazypay payment gateway, For B.Sc Agriculture (self supporting) course. 1st time i tired to pay 2000 rupees from my ICICI credit card that time payment error came after that again I paid the 2nd time payment successfully completed. after that i checked my mail the amount 2 times debited for same application. i sent mail to eazypay and ICICI credit...
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S
sakshi1909
Jan 11, 2021
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UPI Mandate expired but funds still blocked

Ipo applied : MRS BECTORS
Application method : upi mandate through icici bank
Blocked amount : 108000

Issue: money is not being released by bank which was blocked for ipo mandate request

I have applied for MRS BECTORS ipo and given upi mandate through icici bank. As per the ipo dead lines if the shares are not allocated the money should be released on 5 January 2020 in my case some shares were allocated...
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R
Rushabh Kakodkar
from Powai, Maharashtra
Jan 9, 2021
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Refund initiated by Amazon but still not credited in bank account

Address: 1204,Rainart Tower, bld no-32, Vartak nagar,Thane(west)

I ordered a laptop from Amazon on 21st December 2020 worth Rs.53, 540/- . On 23rd December 2020, my order was returned to Amazon and the refund was initiated from Amazon's end and thus they mentioned that by 24th December 2020 I can expect the whole amount to be credited in my bank account.proof for same has been added as a photograph. But the amount was not received. Afterwards I again contacted Amazon on 30 December 2020 and told them my...
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Karan Arun
Jan 7, 2021
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Bounce charges are not paid to HDFC Bank for Two wheeler Loan

Address: Finwizz Consultants Pvt Ltd No 21 2nd floor Nanjappa Complex,Gangadhara Chetty Road,Ulsoor,Bangalore-560042

I am Karan Kumar. I have a salary account with ICICI Bank[protected].I have taken a two wheeler loan of Rs.53524 at 22.92% for my Honda Dio from HDFC Bank on 7th January 2019.My emi is Rs.2801 which should be payed on 4th of every month. I have paid first two emi on time but from my 3rd emi i have missed paying my emi through ECS due to some personal problem. I have made the payment through collection executive and through Goggle pay....
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E
Enayathullahussain
Jan 7, 2021
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POSDEC chg deductions

Icici bank has deducted 29.50 four times from my account without any notification or alert, this is totally not fair, i highly condemn this action, and i need all my deductions to refunded, and this deduction without alert is highly unethical and unacceptable.

Is this the way you treat customers by looting from them unnecessarily without intimidating?

Are you facing any loss for our insufficient balance, if not...
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R
Rjangid302
Jan 2, 2021
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Balance deduction of RS/- 590

There was a deduction of RS/- 590 from my account with the transaction title NACH_AD_RTN_CHRG~IPRU

Please share my transaction details with me on my mail Id why this deduction was made and under which scheme ?

Contact no [protected]...
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Piyush Singh95
Jan 1, 2021
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Full and final settlement issue

I have completed my service on 17th november 2020. employee id is 463917. its more than 45 days and i have not received the settlement amount. when checking on alumni site its showing that amount has been credited but there is nothing in my account. when making complain on customer service they just ask me to send mail even after sending mail to payroll team there is no response. how to escalate this thing?...
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Y
yogeshpawaskar
Dec 29, 2020
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Issuing debit cards without asking and then charging money for it

Address: ICICI, Bandra Kurla Complex

I have noticed that ICICI has issued me many debit cards periodically and then charged my account approx 500 INR everytime for it.
I did try to call ICICI customer care to report this. But then i was uncomfortable to proceed since the IVR system asked for PIN number after asking account number. Since i did not submit my PIN, it disconnected everytime....
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S
srinath akarapu
from Bengaluru, Karnataka
Dec 23, 2020
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Account freeze without any intimation

Address: ICICI Banking system
Website: www.icicibank.com

My name is Srinath. Yesterday i received an sms from ICICI bank as "SR[protected]: Dear Customer, As a precautionary measure, Acct XX651 has been frozen temporarily to prevent misuse. Pls visit branch and submit recent trxn dtls." after performing failed UPI Transactions. The money was not deducted from the account but my account is not operational as it was frozen by the bank.

Immediately called the customer care and asked...
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P
pashasrp67
from Hyderabad, Telangana
Dec 19, 2020
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NMMAB Charges

Address: Khairatabad

I have been charged Rs 1180/- (inclusive of GST) for not maintaining the minimum balance. Neither the bank executive nor any customer support has called to acknowledge. I keep on maintaining Rs 50K balance to avoid NMMAB charge. But again they have charged on it.

Please resolve it at the earliest......
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D
Dibya Ranjan Rout
Dec 19, 2020
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Amount deducted but ticket not booked in IRCTC through ICICI Bank

Address: Bengaluru
Website: www.icicibank.com

Dear Team
When i have booked a ticket[protected] in IRCTC through, Amount has deducted through ICICI Net Banking but ticket not booked.
Kindly refund my amount Rs.2152.69 and please find the attachment booking not successful details....
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N
ntabhang
from Powai, Maharashtra
Dec 2, 2020
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ICICI Tax Saving Bond-022001-TSB-One

Address: Nanasaheb Abhang Flat No.4 Meghana Terraces, Mrutyunjay Colony, Kothrud Pune 411038

Dear Sir,
Greetings at all Times.
This is Nanasaheb Abhang
I had invested Rs 10, 000/- in "ICICI Safety Bonds February, 2001"
Deemed Date of Allotment 03.05.2001., Redemption Date 3 years 4 months from date of allotment. i.e. 03.09.2004
Bondholder No.[protected] Certificate No. 427298, Distinctive Nos.[protected], BSE 160625 and NSE ICICI0301 N1.
Kindly let me know the latest status of the above mentioned...
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Venkatrao Sadhu
from Powai, Maharashtra
Dec 1, 2020
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Billdesk Reason : sorry we are unable to process your transaction, my ICICI bank is debited for rs.14918.74

I was trying to pay medical premium for the year 20-21 to New India Assurance and initiated the transcation by clicking the pay button which took me to billdesk page and paid the amount of Rs 14918.74. The amount has been debited from my bank account, but page showed "Sorry ! we are unable to process your transaction. We apologise for the inconvenience and request you to try again later." messsage from bill desk.

Here are the...
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