ICICI Bank Complaints & Reviews

Hello,
I am using a credit card ( [protected]) with ICICI bank which is in the settlement process. we are paying the amount. I am always getting calls from the bank where the language is inappropriate. I would like to file a complaint against the credit card department for harassment and abusive language. today ([protected]), they called and used bad language and gave me Dhamkis for the police. I have faced so much in past few months from the credit card department for which I have so many mail records. If any legal action is not taken, I will be filing a case further in the senior department. Bank processes and calls have taken a toll on my mental health and self respect. Please look into the matter and help me for the same. no payments will be processed further if action is not taken
Thank you
Neha bansal
[protected]

I can't do online transactions through Amazon ICICI credit card. I have been facing this issue for long period of time and still not solved even after i get in touch with their customer service executive. Totally tired calling them.

My amount was deducted under the following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj fin serve and told me that they are authorized to deduct only the EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

I really don't have an idea from which source this amount is getting deducted.
Please find my deductions for reference.

NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261

AND

ECSRTNCHGS030823_SR[protected]GST
NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261 -around 590
And ECSRTNCHGS030823_SR[protected]GST around 518 -Rs amount was deducted from this month

Please refund my amount

Amount was deducted under the following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj fin serve and told me that they are authorized to deduct only the EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

I really don't have an idea from which source this amount is getting deducted.
Please find my deductions for reference.

NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261

AND

ECSRTNCHGS030823_SR[protected]GST Which is of 518 RS

in the name of NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG23~f35f2b7~23261 -around 587 AND ECSRTNCHGS030823_SR[protected]GST around 518 amount was deducted from this month

Please refund my amount to my bank account

On 9th Sept 2023 icici bank have deducted three ecs return charges of rs. 585.84, 589.98 and 585.98.in this crucial moment where everybody is struggling with their earnings and emis pay these type of deductions are highly codemned. Rbi has also said that no charges should be apply on customers against short of balance, ecs return etc. Still icici bank is not following rbi guidelines. I demand a full refund and reason for deductions asap.

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account?
4 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~17NOV22~7bb Dr. 590.00
5 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~05SEP22~88f Dr. 590.00
6 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~31MAY22~34b Dr. 590.00
7 07/09/2023 NACH_AD_RTN_CHRG~Of Bnk BFLo~05JUL22~5cd Dr. 590.00br...

I have approached this company for pan card number correction because while data entry they have input T instead of J. Next this issue leads to freezing of my account as Aadhaar & Pan linkage are mandatory.
In reality my pan and aadhaar are linked since 2021 and have forwarded my Aadhaar and pan details to the company's customer care couple of times for correction through email. Not sure where is the confusion and all the time they...

From last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

Also I have dropped mail to "[protected]@icicibank.com" but no response. I am really fed-up of this deduction. I really don't have an idea from which source this amount is getting deducted.
Please find my deductions for reference.
NACH_AD_RTN_CHRG~INGENOT~20SEP22~ed
694d2~ZAVRON FI
NACH_AD_RTN_CHRG~Of Bnk BFLo~19SEP2
2~ecc0e11~43460
NACH_AD_RTN_CHRG~Of Bnk BFLo~03JAN2
3~d77939b~43460
NACH_AD_RTN_CHRG~Of Bnk BFLo~03MAY2
3~1f80cd2~43460
NACH_AD_RTN_CHRG~Of Bnk BFLo~03FEB2
3~0565627~43460
NACH_AD_RTN_CHRG~INGENOT~12AUG22~43
910e5~ZAVRON FI
NACH_AD_RTN_CHRG~INGENOT~10AUG22~d5
d554a~ZAVRON FI
NACH_AD_RTN_CHRG~INGENOT~30JUL22~24
88415~ZAVRON FI
NACH_AD_RTN_CHRG~INGENOT~29JUL22~9a
bc48d~ZAVRON FI
NACH_AD_RTN_CHRG~Of Bnk BFLo~03AUG2
3~c82df4c~43460
NACH_AD_RTN_CHRG~INGENOT~22AUG22~e2
bd223~ZAVRON FI
NACH_AD_RTN_CHRG~INGENOT~19JUL22~8b
11a15~ZAVRON FI
I need to know about the charges please help. And why you will charges like these under the name ofNACH_AD_RTN_CHRG~INGENOT~19JUL22~8b
11a15~ZAVRON FI & NACH_AD_RTN_CHRG~Of Bnk BFLo~03AUG2
3~c82df4c~43460 i have already paid my emi. please solve my problem and stop those company payment. please give refund.

Purchased stock in mtf paying huge other charges etc added ₹ 50000/- margin to secure the purchase but today again deducted in the name of EBA/Upstreamed Payin/[protected] ₹ 287.85dr as this is 3 in one account so stop less deductions are going if mailing facility added why amount is deducted with customer knowledge is better unless it is better to stop trading...

Hi
This is Rajani Malik customer of ICICI bank.
My account is being debited with rs 590 10 time. This bank people are saying its a late fees which is being debited from my account on 4th of september 2023. But I will tell you there is no loan or Credit card taken from ICICI bank then why are they charging me 590 that to 10 times.
I have not linked any loan accounts on this bank also for auto debit. Which are auto debit that is already paid. And when i talk to customer service person they are saying that it is done by some razopay account but there is no razopay aur aur loan account linked by this ICICI account of mine. I please request you to look into this case and do the needful. Please revert me back on rajani.[protected]@icloud.com

I am Krishna S, 806.00, 1567.20, 66.56 rupees have been deducted from my account as (DP CHGS TILL L-DEC-21) on 04 September 2023, 2nd September, and 17 August 2023, Which I did not ask when I was opening an account (I don't even know about Demat Account, how to use it and what is it about) no one informed me that they are opening Demat account for my account and it will be charged which I don't want(I have not used till now).

If this service is going to charge me they have to remind me or intimate before, so that I can cancel or close that service, and without any prior information or SMS alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I checked my account I found it but I don't understand why it was deducted. This is completely unacceptable.
Please refund my total amount and close that service or Demat Account. My ICICI account number is:[protected]
IFSC Code:- ICIC0000152
and my phone number is [protected]

Hi Team,

I have around 13 deduction in my account in last 3 days.

I see an 1899/- transaction for an ICICI Policy which I never purchased.

PPL/WPP__Renewal of Policy

Apparently, they are deducting this for the last 4/5 years which I did not know.

The contact center team is less than helpful as they don't know anything about the policy.

This is a scam and I can see loads of other people also facing similar issue with ICICI.

Hi,

I too have a Salary A/C with ICICI . I also been charged Rs. 28.79/ and 29.49 for ...[protected] on 04/09/2023 with remark ATMDEC CHG/[protected]/0924+GST

This is my Salary account. Please look into the issue and let me know as soon as possible..

Thanks,
Deepika.R

Sir, I have purchased this bond while I was in Mumbai, can you please tell me how to redeem this bond, I heard ICICI was redeeming SCICI Bonds. The Redemption date is 1st Sept. 2023

I'm a user of icici debit card since 5 years and now you have deducted 706.81 rs from my account without informing saying that it is Dcardfee5349AUG23-JUL24 + GST.
Please return the money as soon as possible....

I am the bond holder of ICICI BAJAJ SCOOTER BOND allotted on 29. 01. 1999. I redemption date of the bond was[protected].

I check the redemption process with bank and sent the bond along with other document like Aadhar card etc via registered post to International Infotech Park, Vashi Railway Station Complex Tower #5, 3rd Floor & Tower Vashi, Navi Mumbai, Maharashtra 400703.

But it's been a month I have not heard back from the bank nor received any payment information.

Dear Sir/Madam,
I am writing to bring to your attention an issue regarding a bank Demand Draft (DD) that we recently received from ICICI Bank. The DD is related to the ICICI Bank-Bajaj scooter bond and is issued in the name of Sri. Ramisetty Raja Rao (Bondholder: 0027204), who was my father. I regret to inform you that my father passed away in 2016.

We understand that the DD is currently unusable due to the account...

Icici bank duducted 590 rs from my account on 23rd aug 23 without any information or acknowledgment

My Account no.[protected]

Hello Please let me know the reason why the bank Debited 590 from my account, without stating the reason or informing me.