Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jul 14, 2026
Complaints 23787
Resolved
14308
Unresolved
9479
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajat Deshpande
Jul 24, 2021
Report
Copy

Unknown auto debit from account

Hi,
There has been an unknown autodebit in my account worth ₹4, 800.
The entry is named ‘ATD/Auto Debit CC0xx2871’
I do not have any credit card with a number ending with that.
It is very surprising to see banks like ICICI making such blunders.
Need this resolved asap....
Helpful
Found this helpful?
2 Comments
Report
Copy
T
Tanvisp
Jul 20, 2021
Aug 6, 2023
This thread was updated on Aug 6, 2023
Report
Copy

Redemption Scici Deep Discount Bonds

Hi,

We have two Scici Deep Discount Bond of 1st September 1996 of 5000 each which redemption date is 1st September 2021. We tried to visit registered Scici office of Cuffe Parade which is mentioned on bond certificate but the office seems to me moved from there long back.
Also as enquired future we got to know Scici Limited is merged with Icici banks so tried contacting Icici BKC branch but can’t connect call.br...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
S
Shreyansh Gour
Jul 19, 2021
Resolved
Report
Copy
Resolved

Account automatic Closed

I am customer of icici bank.Iopend icici mine saving account 3 months later same day I have done my video KYC officer say your KYC veifiys in 2 working days
But 25 days gone my KYC is Pending and my account was totally freezed. Then I go to branch and feel the form it was also rejected. And my account was closed automatically.Then yesterday (almost after 3 months) I get messages that my Video KYC verification Successful
I am...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SonaliKhandelwal12
Jul 16, 2021
Resolved
Report
Copy
Resolved

Amazon Pay ICICI credit card late payment charges

Hi,

This is regarding late payment charges of more than Rs.4000 levied to me on my Amazon Pay ICICI credit card no.[protected] and blockage of card

I had called customer care regarding the blockage of card. The customer care personnel mentioned that its because I failed to pay Rs.129/- that I transacted in Dec 2020 and late payment charges of Rs.4000/-. This may be due to oversight and hence I request...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rsbbbb
Jul 14, 2021
Report
Copy

Irda Sp code certificate

Address: DELHI

I was employee of icici bank, i have no issue with my past organisation but i am unable to get my irdai sp certificate from icici which i have to share with my current organisation
for sp code transfer

kindly help me by providing contact detail of concern team which can help in providing my sp certificate,

regards,

rajesh singh bhandari
old employee: 424881...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AmarNikalje
Jul 9, 2021
Aug 9, 2023
This thread was updated on Aug 9, 2023
Resolved
Report
Copy
Resolved

ECSRTNCHG 01 Charges auto debit

Hello Sir

Without any messages and notifications how can you auto debited my money..? What is this happening from your side. Whats charges is this ECSRTNCHG01?
Almost 3 thousands I had spent this without any getting notifications Please resolve fast icici is helpful i know...
Helpful
24 other people found this review helpful
24 found this helpful
4 Comments
Report
Copy
S
Singh060392
Jul 9, 2021
Resolved
Report
Copy
Resolved

Loan amount not deducted despite of balance

I have an emi of 6803 to be paid every 5th of the month.
In July 2021 on 5th I had deposited the amount but the amount was not deducted. Instead on 6th July I got a message that due to insufficient funds emi was not deducted and also charges will be levied.
I tried contacting ICICI customer care and also HDFC customer care(loan provider) but of no use.
No one is providing a solution also they have deducted the charge...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ANIRBAN SARKER
Jul 8, 2021
Report
Copy

ICICI Bank: Nach_ad_rtn_chrg

Address: Kolkata
Website: www.icicibank.com

Dear Team,

Within ONE DAYs (02/07/2021) of time ICICI Bank has deducted Rs. 30680 (Rs. 590 * 52 Times = Rs. 30680) as NACH_AD_RTN_CHRG~BAJAJHOU charges or you may say bounce charges for my LANs they have bounced auto debit cheques several times to charge more. I have taken Home Loan from Bajaj Finserv and total EMI Amount is Rs. 30687 per month from this ICICI Account. But due to lock down I failed to maintain sufficient balance...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
RAKESH MOKAL
from Mumbai, Maharashtra
Jul 8, 2021
Resolved
Report
Copy
Resolved

ECSRT 590 deduction

Address: At-pandapur,post-kasu,tal-pen

Pls refund me...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
Rishi Muni Kesarwani
Jul 7, 2021
Jul 22, 2023
This thread was updated on Jul 22, 2023
Resolved
Report
Copy
Resolved

Icici bajaj scooter bond -two

NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

I am Rishi Muni Kesarwani writing on behalf of my father Pramod Kumar Kesarwani.

Mr. Pramod Kumar Kesarwani is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

It Maturity date / Redemption date as mentioned is 29.06.2023.

There is no trackability of this bond.
How do we redeem...
Helpful
207 other people found this review helpful
207 found this helpful
5 Comments
Report
Copy
N
nikhil6212
Jul 7, 2021
Resolved
Report
Copy
Resolved

ICICI account ppl/wpp policy deduction

Am too one of the existing ICICI account holder, recently I checked in the statement and its showing 1899/- is deducted in the transaction name of PPL/WPP SR[protected] Renewal of policy. I haven't subscribed to any policy. But ICICI has looted out some money without user consent. How do I get back the money which was taken without my consent ?...
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
S
ShantanuGanguly
from Jorhat, Assam
Jul 6, 2021
Report
Copy

ECS Return Charges Levied Incorrectly: Resolution Requested

Sir,
This morning (i.e. on July 6, 2021) I received a message from ICICI Bank stating : " Dear Customer, ECS of Rs 44000 towards PASFAR TECHNOLOGIES from Account XX4764 has returned due to INSUFFICIENT FUND on 05/07/2021.Applicable return charges will be levied. "
This outcome is completely wrong and uncalled for as it's an error on the side of PASFAR Technologies which happens to be the payment clearing party for Apollo Finvest(India)...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhupesh Mehta
from Ahmedabad, Gujarat
Jul 5, 2021
Resolved
Report
Copy
Resolved

Aashirwad Deep Discount Bond Option 1

My father had purchased the above bonds in July 1996 in the name of my daughters. He passed away 2003 and we have moved the residence.

I need to know the redemption procedure.

My mobile Is +91 [protected]...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
V
vimalmanoharan
Jul 2, 2021
Report
Copy

Amount debited but online showing transaction failed

Address: bangalore

I have done online transition of the below detail for my Reapplication of passport thru online the amount has been deducted from my account but the passport officials confirming me that they have not received the amount its showing pending

i tried to get the beneficiary details thru google the following IFSC code is not available.

can you pl help me to resolve this issue

Your transaction of Rs...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Jeevankrdas
Jul 2, 2021
Resolved
Report
Copy
Resolved

FASTAG Fraud

I have paid for FASTAG Rs.500/- in 01 Jan 2020. they have deducted Rs.300/- for security deposit and Tag issuance fee and remaining Rs.200/- it is showing balance in Tag account, however i have not received Fastag sticker till date, Since jan 2020 i was complaining in their ICICI/ Fastag web portal but they always close my complaint stating that "your tag has been delivered by blue dart to Mr. Abhishek"., after again i have complained that...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yahya Md
Jul 2, 2021
Resolved
Report
Copy
Resolved

Loan refund amount from Flywire

Received student loan for Canadian college and paid tuition fee. Due to visa rejection, the college refunded the tuition fee through the same payment process.

Student: Shaik Mohammad Yahiya

[protected]

ICICI BANK RAROG
Account: 0104SLNEFTPL
IFSC: ICIC0000186

ICICI Bank received the funds from us as they were having some further questions to us regarding this transaction...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
hcwa
Jul 2, 2021
Resolved
Report
Copy
Resolved

Refund Payment not credited to my ICIC AMAZON PAY Credit Card

Address: House No 248, Sector-15 A, Chandigarh-160015: Mob No: 9872345522: Email Address: [email protected]

A Refund of Rs 2, 729.00 was issued by Amazon.in to my AMAZON PAY ICICI CREDIT CARD No [protected] in the name of H C WADHAWAN. The Refund was initiated by Amazon.in on 21.06.21 which was informed to me via email on the same date. I got another communication by amazon.in on 28.06.21 informing me Quote "It is to confirm that refund for amount 2729.00 has been succesfully processed on[protected] and the amount should reflect in your...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hemantpatan1989
from Thane, Maharashtra
Jun 28, 2021
Resolved
Report
Copy
Resolved

Request for Reversal of A Wrong Charge

Address: ICICIBANK LTD Surya Shopping Centre, Shrishti Residential Complex, Sector No. 5, Mira Road East Thane, Maharashtra, 401107
Website: www.icicibank.com

From: Date: 29/06/2021
Mr. Hemant Parikh
M/s. MAHALAXMI DIAMOND

To
The Manager
ICICIBANK LTD
Surya Shopping Centre, Shrishti Residential Complex,
Sector No. 5, Mira Road East
Thane, Maharashtra, 401107

Sub: Request for Reversal of A Wrong Charge

Respected sir,
I open my account with 25000/- INR and your bank upgrade it to 1, 00,...
Helpful
Found this helpful?
2 Comments
Report
Copy
M
Maan singh993
Jun 25, 2021
Report
Copy

Money deducted from my account without any information

My self Maan Singh, 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may 21)on 24 June 2021I have never used my demat account till now.

Without any information icici representative open my account. I was supposed to open salaried account at that time and later when i get to know that they opened my demat account as well and when i call them and asked why its open, i never told you about that...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Ravina Sonavane
Jun 22, 2021
Resolved
Report
Copy
Resolved

Amount deduction from my account without any notification

Address: surat

My name is ravina sonavane. My account no is[protected]. Without any notification suddenly Rs.118/- deducted from my account. MNDT_CHARG~AD_IPRULIFE_ONCALL~26mY2021~3 AS A DETAIL. Please refund my amount back....
Helpful
Found this helpful?
1 Comment
Report
Copy