ICICI Bank Complaints & Reviews

I am writing to bring to your attention a concerning issue regarding unauthorized credit card initiated by ICICI Bank in my name. I would like to request your assistance in resolving this matter promptly.

On 28th August, 2023, I received a notification from ICICI Bank indicating that I have two credit card bills to be paid. To my surprise, I had not initiated any application for a new credit card with ICICI Bank, nor had I provided my consent for such an application. This situation has caused me significant distress and concern.

Furthermore, I have been informed that ICICI Bank is now demanding a payment of both the bills. A payment of total INR 3103.99 is to be paid immediately as charges for these unauthorized credit card. I believe it is unfair and unjust for me to be held responsible for charges related to the credit cards that I did not request or authorize.

I kindly request the following actions to be taken:

Deactivation: I request the immediate deactivation and cancellation of the unauthorized credit card issued in my name and wave off the bill issued against the same.

Confirmation: I would appreciate written confirmation from ICICI Bank once the above actions have been taken to resolve this matter.

I have attached the relevant documents, including the notification I received and any other information that may be useful in your investigation. I kindly request that this matter be treated with the utmost urgency, as it has caused me undue stress and financial burden.

Thank you for your assistance.

Dear Sir,
See the deduction by Bank

2 30/08/2023 EBA/Int NSEMTF20230829/[protected] Dr. 1, 189.31
3 30/08/2023 EBA/Int NSEMTF20230828/[protected] Dr. 1, 189.31
4 30/08/2023 EBA/Int NSEMTF20230827/[protected] Dr. 1, 188.31
5 30/08/2023 EBA/Int NSEMTF20230826/[protected] Dr. 1, 189.31
6 30/08/2023 EBA/Int NSEMTF20230825/[protected] Dr. 1, 138.33
I do not understand this deduction please clarify.
Biany Kumar Gup-ta
[protected]
[protected]@gmaiol.com

I have purchased stocks from icici direct which was linked with my icici savings account.

I have added funds from icici savings to direct (Demat account) and purchased the stock.

I have seen the following transaction.
2 30/08/2023 EBA/Int NSEMTF20230829/[protected] Dr. 1, 189.31
3 30/08/2023 EBA/Int NSEMTF20230828/[protected] Dr. 1, 189.31
4 30/08/2023 EBA/Int NSEMTF20230827/[protected] Dr. 1, 188.31
5 30/08/2023 EBA/Int NSEMTF20230826/[protected] Dr. 1, 189.31
6 30/08/2023 EBA/Int NSEMTF20230825/[protected] Dr. 1, 138.33
i DONOT UNDERSATND WHY THESE AMOUNTS WERE DEDUCTED.
PLEASE CLARIFY.
Binay Kumar Gupta
Mobile No-[protected]
Whatsapp No-[protected]

This is to inform you that i have been receiving constant calls from ICICI BANK credit card department for filling credit card application. I have already informed them that i am not interested but even after then i am getting so much calls from them, i am receiving minimum 10 calls per day, i have blocked one number then i started receiving from another number.
Since 1 week they are troubling me.

They are literally...

I am Sandeep Kumar Tripathi Amount of Rs.98.33 was debited by ICICI bank on 26/08/2023 without sms alert or email alert. The transaction mark was DMC/IN[protected] DP CHGS TILL JUL-23.The demat account mentioned in the transaction mark belongs to my ICICI direct account.
I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees there was no prior intimation about the new fee structure. If these charges are not part of ICICI direct fee structure please refund my money. I tried to complaint launch a query/complaint through ICICI Bank's 'https://www.icicibank.com/complaints/complaints.page' but the webpage did not process my request. Hence I had to launch a complaint through 'https://www.consumercomplaints.in'

Best Regards,
Sandeep Kumar Tripathi
[protected]

Without informing deducting the money

Dear ICICI Bank,
I am Sandeep Kumar Tripathi Amount of Rs.98.33 was debited by ICICI bank on 26/08/2023 without SMS alert or email alert. The transaction mark was DMC/IN[protected] DP CHGS TILL JUL-23.The demat account mentioned in the transaction mark belongs to my ICICI direct account.
I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees there was no prior intimation about the new fee structure. If these charges are not part of ICICI direct fee structure please refund my money. I tried to complaint launch a query/complaint through ICICI Bank's 'https://www.icicibank.com/complaints/complaints.page' but the webpage did not process my request. Hence I had to launch a complaint through 'https://www.consumercomplaints.in'

Hi
I am Sandeep Kumar Tripathi Amount of Rs.98.33 was debited by ICICI bank on 26/08/2023 without sms alert or email alert. The transaction mark was DMC/IN[protected] DP CHGS TILL JUL-23.The demat account mentioned in the transaction mark belongs to my ICICI direct account.
I have never been charged for just operating my demat account with ICICI direct. I would like to know what are these charges? If these charges are new fees there was no prior intimation about the new fee structure. If these charges are not part of ICICI direct fee structure please refund my money. I tried to complaint launch a query/complaint through ICICI Bank's 'https://www.icicibank.com/complaints/complaints.page' but the webpage did not process my request. Hence I had to launch a complaint through 'https://www.consumercomplaints.in'

Why dp charges is been deducted from my account of 826/- last time I had a discussion with your executive and they said that my demat account will be closed I want my money back and please close this account I dont want it.

Many times again and again deduct dmc
DP charges - INR 826

Icici opened my demat account stating this is a lifetime free account and no charges will be charged in future. I did not know anytthin year 2 Times taking charges and about investing in stocks and never logged in to the account as well. they have INR 826 from my debit account which is truly unjust. There was no notification that such charges will be deducted from my account.
Now they are stating me to go to nearest branch and close the account which they opened without any signature or documents taken specifically for opening demat/trading account.
ICICI representatives cheat by opening accounts like this and then later on charge customers. At least, they should have the courtesy of notifying customers. I would like them to refund the deducted amount and not treat other innocent customers the same way.

contact me on [protected]

Icici Direct — DP charges - INR 826
Rohit gajanan kadam

Icici opened my demat account stating this is a lifetime free account and no charges will be charged in future. I did not know anything about investing in stocks and never logged in to the account as well. they have INR 826 from my debit account which is truly unjust. There was no notification that such charges will be deducted from my account.
Now they are stating me to go to nearest branch and close the account which they opened without any signature or documents taken specifically for opening demat/trading account.
ICICI representatives cheat by opening accounts like this and then later on charge customers. At least, they should have the courtesy of notifying customers. I would like them to refund the deducted amount and not treat other innocent customers the same way.

Rs 590 has been deducted from my account on[protected] against NACH_AD_RTN_CHRG~ADBLDESK~03MAY22~76efc4.

Let me know why you charging this amount from my account. What this is charge for?
I am maintaining my monthly limit above 10000 then how could you charge
.
Kindly refund my money otherwise i will file a compliant in consumer forum.
Thanks & regards
4 09/08/2023 NACH_AD_RTN_CHRG~ADBLDESK~02JUL22~41afe1 Dr. 426.49
5 24/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~04APR22~b2ee1a Dr. 479.99
6 14/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~02JUN22~c28dd5 Dr. 589.99
7 13/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~03MAY22~2988b2 Dr. 590.00
8 13/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~03MAY22~2b5d16 Dr. 590.00
9 13/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~03MAY22~5ac14d Dr. 590.00
10 13/07/2023 NACH_AD_RTN_CHRG~ADBLDESK~03MAY22~76efc4 Dr. 590.00

Kam dene ke liye mujhse 57000 ruppes liya ar kam nehi diya or paise vi bapas nehi kar raha he uska phone number he [protected]

I am Nirav Patel writing on behalf of my father Pareshbhai Patel.

Mr. Pareshbhai patel is the Bond Holder of ICICI BAJAJ SCOOTER BOND allotted on 21.12.1998

It Maturity date / Redemption date as mentioned is 21.05.2023.

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

I am traveling abroad as a student and was inquiring about Forex Card with different banks. While most banks were showing me FX rates to buy EUR, I was thinking ICICI will also show me the rates before I decided to buy their card. To my shock, ICICI immediately deducted 499+GST from my savings account.

I immediately called the bank within 10 minutes and told them my problem. I was assured that my comments were added in the SR[protected] and the process will be stopped. But nothing happened, I kept following up and today got the card delivered to me. And I still don't know what FX rates I will be charged for buying EUR. ICICI is just bullying me and harassing me into buying something from them that they were never transparent about. They are ok to spoil the 18 years old relationship with me only for a measly 500 Rs.

I have a demat account in Icici bank which I have never used. At the time of account opening they told me that no amount will be deducted as it is free of cost however on 26th August 2023 Rs 295 have been debited from my account in the name of DMC charges. Kindly refund my amount.

There was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE M 2023159/[protected]' and the amount is 851.48 which is quite high and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to...

Hi Concerned Team,

I did some shopping for me and my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 7216 reward points are on hold for being a loyal customer of icici Bank and using their card throughout. I could have used other bank credit card that i hold but i sticked to ICICI. Maybe that was my biggest mistake to utilise the card during sale.

The customer service executive told me that if reward points go over 7000 it will be on hold for investigation. That shouldn't be the case since the card has been given us for shopping purpose only and if we shop more it's good for the bank ultimately. The bank charge such high ROI in delay of payments but when it comes to releasing the reward points it's been on hold without any warning that I am overspending. I've never been late in paying my credit card dues, i always did it well before time still I have to face such inconvenience that I could never expect with such a enormous pvt sector bank.

The bank should not deny the reward points and I request the concerned team to pls acknowledge my request and process my reward points at the earliest, i would be thankful to them and will take care of the situation and usage from next time onwards.

By blocking or keep the reward points on hold, the bank will only losing a trust worthy and loyal customer.

Hope my problem gets resolved at the earliest.

Thanks

Hi Concerned Team,

I did some shopping for me and my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 12000 reward points are on hold for being a loyal customer of icici Bank and using their card throughout. I could have used other bank credit card that i hold but i sticked to ICICI. Maybe that was my biggest mistake to utilise the card during sale.

The customer service executive told me that if reward points go over 7000 it will be on hold for investigation. That shouldn't be the case since the card has been given us for shopping purpose only and if we shop more it's good for the bank ultimately. The bank charge such high ROI in delay of payments but when it comes to releasing the reward points it's been on hold without any warning that I am overspending. I've never been late in paying my credit card dues, i always did it well before time still I have to face such inconvenience that I could never expect with such a enormous pvt sector bank.

The bank should not deny the reward points and I request the concerned team to pls acknowledge my request and process my reward points at the earliest, i would be thankful to them and will take care of the situation and usage from next time onwards.

By blocking or keep the reward points on hold, the bank will only losing a trust worthy and loyal customer.

Hope my problem gets resolved at the earliest.

Thanks

I have a credit card from ICICI Bank which I am using for last few years. I have failed to make a payment this month which was due on 06th Aug. A fresh statement has been generated for payment to be made on 05th September. However, the bank has blocked my card and has also making frequent calls to make the minimum payment ASAP.

This raises few concerns from my end:
1. Why is my card blocked when the statement does not...