ICICI Bank Complaints & Reviews

My account has been hacked and rs.50, 000 have been withdrawn cash from some non-icici atm in rs. 10, 000 in multiples of 5 times, i have not done this transaction as i am at home with my card and i dont understand hows that is possible.
I have called the customer care and raised a complaint sr[protected] and i will be filing an fir with the nearest police station and also the name of the are where the cash is withdrwan given to me by mazhar (Customer care agent) is bardhaman which is west bengal. I have never been out of maharashtra uptill now so howz it possible i am withdrawing money from west bengal so as this is a big fraud and i will take it to rbi and cyber crime.
I want help here as amount of rs.50, 000 has been debited and fraud and this is a serious crime as its my own hard money.

Regards,
Vijayanand kamble
[protected]

Txn of inr 129.00 done on acct xx944 on 24-nov-19. Info: vsi*amazon st. Avbl bal:inr 2, 410.00. Call 18002662 for dispute or sms block 944 to [protected]
Sir above transaction not done by me and i didn't made registration into amazon so why that transaction has been made give me the reason and refund my money back. It was not good thing to do like this because without any information how do debit my account and it not fare to do so

I have sold my car, now the owner of that car is someone else, i do not want them to use my fast tag so my fast tag order can be canceled i have sold the car in another state, due to which i will have trouble in buying and carrying the car, please cancel my fast tag order! I have sold the car in another state, due to which i will also have trouble in buying and carrying the car, please cancel my fast tag order and refund my money!

I used my card and unfortunately submitted wrong pin only once however next time when tried with correct pin it said something like due to repeated wrong pin your online transaction has been blocked and contact customer care.

I went to icici branch and informed them but they said to this problem can only be resolved by icici customer service through call.

I talked to the customer service but they informed everything is perfect and asked exact message when i told them the exact message they just hanged the call.

I again tried and next time no one picked.

I am really frustrated with this kind of service.

I got message that the transaction has happen in your account and my ₹400 got debited by vin. Google as i did not do any of transactions so please look into it and revert back my amount. As i have seen online that the same issue has been happening with most o[censored]r account holders so please go into roots of this fraudulents and wipe them out cause they are damaging your services.

Thanks

Two days ago my account showed deduction of rupees 1899 for wpp sr[protected]renewal. But i have never enrolled for such a plan. As a student who stays away from home, this is big amount. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap....

Hi. I have not been receiving any otp's from the bank for a couple of days now. Sms's informing me about deposits and withdrawals are coming through but not otp's. The support staff keeps telling me that it is somehow a problem with my phone but they are not able to explain why it is just the otp messages which don't arrive on my phone. Also, i got them to change my telephone number and still exactly the same problem. Really sorry state of affairs.

My name is dheeraj sahai, my credit card was lost and it was used to do purchase of rs 131200 on different dates. There was no call from the bank to confirm whether the purchases were done by me or not.
Likewise i do every month, when i checked my card statement near the bill payment date, i was shocked seeing the transactions which were not done by me. Then i checked my mobile banking, there were more unknown transactions which were not billed, i got mad. I got scared, i was not able to think anything that what has happened with me. Next day i decided to pay minimum due to avoid late fee. Then i called the icici customer care to register the complaint with the dispute and requested them to do charge back from the credit account, but they simply denied to help and cooperate. They are just saying that they cannot raise dispute complaint and you have to pay the amount. I am a middle class person, i cannot afford such big amount. My parents are sugar patient and wife is preganant lady, so i cannot share with them also. I am very scared and depressed, i am feelinhg helpless. Please help me in asking the back to do charge back.

Hello sirs, it has been seven year of my relationship with icici bank, now recently got new personal loan of amount of 1300000/- with pre closure of existing two personal loan,. Details attached. I got commitment by bank pl representative & branch manger that prepayment charges of exiting personal loans & loan processing fee will be zero as bank treat you a valued customer. On the behalf of these commitment i have signed all the documents....

I tried to buy rs 270000 worth of bnp paribas mutual funds from icici internet banking. The money was deducted from my account but it never reached bnp paribas. The amount just disappeared. I raised 2 complaints with icici but both were closed without any explanation. I do not know what to do. My mother worked hard to earn that money and i have lost it. How do i ensure icici returns it.

Dear sir and medam i was worked in icici bank from august 24 2018 to2019july 24. Suddenly discharge simplicitter letter issued, they didnt said to me, its may effect to my career. Please i want releving letter and experiance letter,. Manager nawaz mohammad and regional head arun hr simant mohanty all are involved to discharge from company, they wasnt think about my family and my career. Please i want justice i am not angree to any one. I want justice only. Please take action immidiatly. Thank you.

I have applied hdfc fastag through online and made payment of 500 inr . The reference number of the application is HFR402876. I have uploaded signed copy of the final document and RC and since then there is no update.

There is no way to contact HDFC FASTAG guys as the customer care number given is busy or not being attended.

I have been with HDFC for more than 10 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

Respected sir/madam,

We have paid electricity bill through online payment rs 2144/- that is,
(Southern power app (Sd) — bill pay — icici bank app (Tech process payment services) — net banking) on 17th october 2019. We also got online receipts which are attached in attachments below!!!. But it is not updated and the bill amount is added to this month. We also went to bank and verified!! Transaction is completed successfully.
Further details can be verified in the following attachments attached below.
Contact number:[protected]
So, kindly verify the payment and update.
Yours sincerely
A. Anupama

Hi my name is sourabh. I got message amount deducted from my saving account.{dear customer, inr 1650.00 was spent using debit card of account xx998 on 20-nov-19. Info: vin*google *tic. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back. This is wrong and please help me.

Hello sir/maam
I tried to make a payment of ₹2965 to executive director school of open learning university of delhi.
And i entered the bank details, received an otp and entered the same, got a message of the payment as well but didn’t get the receipt of the same nor was the payment being shown as paid to me. The following is my transaction id. I tried again and the same thing happened once again. So i have been charged twice but the payment was not done. Please help me with the same and refund the amount to my account.
Karan

I have deposited Rs.2000 in ICICI Bank Cash Deposit machine (Chennai - Valasaravakkam Branch) today (Wednesday, 20th Nov 2019 - around 8:30 PM). Money was accepted into the machine. But at the end while printing the Cash Deposit detail, machine shows transaction got declined and no money was returned from the machine. I got the slip with me but no person was there to help me. Not even a single security guard or bank person near the machine....

Hi,

My credit card approved from the bank and its shipped by the courier service "Blue dart".

I was unavailable at the office and asked to courier service to deliver the courier at my home address. They tried to deliver the courier at my home address and found the address is incorrect, the door number is mismatch which I shared as per my adhaar card.

I don't understand how the address...

Dear sir,

This has reference to my dd and reliving letter emp code c79135.

As requested by your office i was asked to find out from your surat iprocess office whether the full and final settlement has been done.

On contacting your office colleagues in surat you do not get any response at surat. And i have so many time send a mail or call but not any response.

Please i need my relieving letter bcouse i submit in my present company.

Thank you
Nikunj bhojani
C79135

Lately i have been getting 3 otps for every online transaction like zomato, uber etc. Hence it is causing a lot of confusion as to which one to enter in the payment gateway page. And because of that, my debit card has been blocked for online transactions. When i called the customer care and entered my 16 digits on the card, an automated reply said that my card isn't blocked and disconnected. So much inconvenience caused by icici and no help from customer care.

First of all this is more of a warning rather than a complaint.
So icici bank was running cashback offer on amazon.in purchases. Offer was that we had to register using our mobile numbers to 'activate cashback' (This claim can be verified using the screenshot_1 uploaded below) and then shop normally on amazon.in. Then user was supposed to get cashback o[censored]pto 5% for purchase during offer period. There were various slabs of cashback % but cashback was over and above all other offers that were running on amazon.in already.
This offer ran on their website 2 times in october and i purchased both times. It was not mentioned anywhere that offer can be claimed both times or it was only to be claimed once. So i assumed that it can be claimed twice but that's a different story.
So i purchased worth inr 5169 on 12th oct. 2019 and around inr 4000+ on 22nd oct. 2019 but when i asked about the cashback they kept telling me about some other offer.
Now those of you who are addicted to amazon sales like me will know that there are offers that run on amazon.in and they need no activation (Not from icici at least) and this offer clearly needed activation as shown in screenshot_1 uploaded.
Now icici bank's foolish customer care people kept telling that offer was on amazon purchase on min inr 50000 which would give me cashback of inr 1750 which is only 3.5% cashback but again see screenshot_1 to check that offer was upto 5%.
So you can see that they couldn't even identify the offer that was running on their website.

I am attaching all the screenshots of chats, in order, as they happened. So read ss_2 first then ss_3 and then ss_4 and so on.