[Resolved]  ICICI Bank — unauthorized amazon transaction

Address:'Bethlehem', Pipeline Road,Kudilthodu, 673016

Txn of INR 968.65 done on Acct XX773 on 12-Nov-19.Info: VSI*Amazon Pr.Avbl Bal:INR 6, 22, 939.43.Call 18002662 for dispute or SMS BLOCK 773 to [protected] I have been receiving this message for the last 4 months, I have contacted ICICI bank customer care and they said nothing can be done and better close the account. Its bad to appoint these type of call center officials.
Please give me a solution to cancel this transactions or I will be forced to terminate my account including prudential and loans in ICICI BANK
Was this information helpful?
No (0)
Yes (0)
Dec 13, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a004d6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have icici credit.Google related amt has been credited from 9th Jul 19 todate those I have not used.Please clearify the amount so that I will pay the due amt
ICICI Bank Customer Care's response, Nov 13, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a004d6_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hi Sir,

ICICI bank charged "MM Annual Fee charge without any acknowledgement with me.

This is my hard earn money.

Please do the needful.

Sandeep Saini
[protected]
ICICI Bank Customer Care's response, Nov 13, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Hi, Today I Received message for deduction of 1300rs from my ICICI personal account.
Transaction details are VIN/GOOGLE Goo/[protected]/[protected]
I haven't subscribe any google service not any play store subscription.

My email id is ajay.[protected]@gmail.com
ICICI Bank Customer Care's response, Nov 13, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
ECSRTNCHG what is this mean. My account is deducted with 165. Why such case is happening with my account. Please I request to call back from ICICI bank.

ac no[protected]
Kodavath Raddiban
[protected]
ICICI Bank Customer Care's response, Nov 13, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
I have returned an order of amout Rs.2248 .
I have recevied an email regarding the refund that amount has beed refunded it should be reflecting in my account.

I have contacted both amazon and icici custimer care.
From amazon side amount has been refunded, but icici amount is not processed.

Refund Reference #[protected]
ICICI Bank Customer Care's response, Nov 13, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a004d6_000001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23611
    Pending
    2053
    Resolved
    14238
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information