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India Post
Ministry of Communications & Information Technology
Customer satisfaction rating: 21%
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5454
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2489
down
1094

Phone:
Phone:
up
1209
down
516

Mobile:
Mobile:
up
541
down
283

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

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Customer satisfaction rating
21%
Complaints
5454
Pending
0
Resolved
1130
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India Post Complaints & Reviews

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 randhir7
Sir, I deposited my cheque amounted Rs51023/- on dated 20th January 2015 in my saving a/c No.-3424176 namely "POOJA RANA" but i didn't receive the amount in my account. I have saving account in ashok vihar branch, New Delhi. My cheque no. is "880369" SBI Bank.


cheque amount not received

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[May 11, 2015] India Post customer support has been notified about the posted complaint.
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     sanchitverma
    Sir In January, i ordered two pair of shoes from BagItToday & my order no. Is 34224824. I made the payment through Credit Card. From these two pair of shoes, I returned a pair of shoes to the company Via India Post(Speed Post) On 2nd February & the consignment number is ED[protected]IN After few days, i called at the bagittoday helpline for refunding of my payment but they said that they hadn't received the product.And they also said that they had registered my complaint and asked for waiting 10 days for updation. And After waiting for quite long time i called the company again for updation of delievery of article but again they said they didn't have recieved the product. They asked me for providing the proof of delivery. So, i Went to India Post Office (Nangloi) for asking the proof of delivery.They denied to give me proof of delivery by saying that you had to check it online. And after that i checked it online & came to know about that the product is not delivered. So I Went to the post office again for asking about my product. And They Said that your product is returned to Bagittoday In Mundka. The Product Should be returned to me. I called up the Bagittoday Helpine & told them about the product that it is returned to company's Mundka office. But they told me to get the product from the mundka office . So I went to BagItToday (Mundka) & i asked them about my product but they said that...they had recieved the product & after entering the product info, they returned the product to the Post Office. And they give me the copy of that recieving by the postmaster. Therefore i went to post office again and told the entire matter to the post master but they said me to Meet Mr.Ashok. Again i told my problem to Mr.Ashok but they said " Humare Pass Teri Bakwaas Sun Ne Ka Time Nhi Hai " Then I said " Main Tumhari Complaint Karunga" and he said "Tere Jaise Bahot Aate Hai Roz" Or "Jo Tu Kar Sakta Hai Karle" Instead of co-operate with me & they mis-behaved. All the Staff of this PostOffice is Irresponsible and they aren't doing their job. Its almost 5 months...I sent the product in February 2, 2015 and now it is the mid of May. They neither send the product to the given delivery address nor return it to me. Sir, I requested you to please look into the matter, so that i can get my product back and one more thing please take the strict action against Mr.Ashok. Thanks Sanchit Verma Email - [protected]@engineer.com


    Non-Delivery of Article
    Non-Delivery of Article

    Complaint Status


    [May 09, 2015] India Post customer support has been notified about the posted complaint.
    Updated by sanchitverma May 09, 2015
    I withdraw my complaint. Don't Take Any Action In This Regard
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      India Post — NON REFLECTION OF TDS IN 26AS OF F.Y.2013-14. AND F.Y.2014-15.

       Manmohan Dhillon
      Under SCSS a/c no.860056 in the name of Manmohan Kumar Dhillon an amount of Rs.2093/- per quarter is being deducted as TDS...

       Leena A
      I sent a parcel from chicago on 28 Feb by USPS to my friend in Gurgaon, Haryana. Ideally any parcel should have reached by 10 March but not when india post is involved?? Such corrupt teams and no level of professionalism!!! This is my last attempt to get a revert on my missing parcel before I approach the higher officials of Indian government to expose this burglary that happens. Is this a joke that the officials think?? My friends and family members have been running around to all branches starting from the foreign post office, delhi to Gurgaon HO. Unanimously the guys say " Humare paas nahi hai" then where is it and who takes responsibility??? Its evident that people are all working hand in glove to steal parcels that come from international. There is no tracking record after 12 March, no revert to complaints on the website. Such actions bring shame to our country and this needs to be exposed which I will for sure. The parcel had hand painted glasses for my friend as a gift on a her engagement. You guys don't understand emotional value? Consignment number: CV[protected]US Complaint number: [protected] I want to see if this forum has any revert with resolve coming for civilian's as that is the last hope I have before I take a legal action for all the harassment I have gone through and I am going to divulge all names of staff and managers who think this is a joke and every civilian will bite to this quietly. Not this time ! Leena Chicago

      Complaint Status


      [May 09, 2015] India Post customer support has been notified about the posted complaint.
      Attaching documents to prove the unprofessionalism and also hoping that perhaps Indian post will be able to work on this as I doubt there records are even looked at seriously by their staff. Utter shame !!!

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         md sukrudfin
        I sent 3death claims of the same policy holder Mabera bibi to the PMG, Siliguri regional office through malda division about six months ago.among them two polies have been sanctioned 2months ago.but unfortunately one policy no-EA-102591 has not been sanctioned till now.This shocked me greatly.How is it possible?ls it the duty of the lndiapost to a poor lndian? I got 2sanctions of the policy-EA 109653, 109654 after one and half years.l want to get the death claim of the policy no.EA-102591 as early as possible.

        Complaint Status


        [May 08, 2015] India Post customer support has been notified about the posted complaint.
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          India Post — Delivery report of registered letter with A/D.No. RJ092235530IN

           Tapas Bandyopadhyay
          Posted one registered with A/D letter vide No. RJ[protected]IN from Jamshedpur Civil Court Post Office on 11.12.2014 but till...

           mshafidar
          With due respect i would like to bring to your kind notice that my SBI ATM card was despatched from Mangalore on 13 april 2015 and reached to Achan post office (pin 192305) on 22nd April 2015. Same mail was returned back to place of origin with comments as "delivery attempted :missent" while no one came to me for the same or no one even botherd to call me at mentioned mobile number. It has happened not only with me but many other persons have same story to tell. I am working in Saudi arabia and finaly i had to return to KSA without any debit card. I would like to request your goodself to please take stringent action against the said post office people so that the above case does not repeat. KIND REGARDS, MOHD SHAFI DAR DEPT. HEAD -SPCC SAUDI ARABIA (PERMANENT RESIDENT OF ACHAN) Email ID : mshafi.[protected]@gmail.com m.[protected]@spcc.com.sa

          Complaint Status


          [May 06, 2015] India Post customer support has been notified about the posted complaint.
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            India Post — Parcel not recieved

             Tahersyed
            Hi, I have a parcel which is sent from China on 16th Feb and i haven't received it till now . The tracking number of SWEDEN...
            Complaint comments  Comments  (1)

            India Post — Encashment of KVP

             Christopher Dan
            For Your kind information. i have been to the Gangtok Head Post Office twice already, once was in March, 2015 and today...

             nawaz_143
            Dear sir, I had sent an important document by Registered post from Banglore to Andrapradesh on 25-4-15, my registered post no is RK[protected]IN to. Mr. Khadrvali Galiveedu PIN CODE:- 516267 AP CONTACT NO- [protected] But so far the letter has not reached the above Address. No verbal enquiry by post office. I hope you will kindly look after the matter and see if it can be traced out as the mail contained an important original document. Please help me. Thanking You. Mr Nawaz Banglore, Karnataka pin code- 560068 mob no. [protected]...

            Complaint Status


            [May 02, 2015] India Post customer support has been notified about the posted complaint.
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               jiva
              RESPECTED SIR MY SPEEDPOST NO _ EU[protected]IN BOOKING ON _06_02_2015 FROM SHAMLI TO SAMBA FROM FOUR MONTHS. COMPLAINT NO [protected] PLS FORWARD MY COMPLAINT TO DELHI GHAZIABAD MUJAFARNAGAR TO REPLY THESE COMPLAINT. GHAZIABAD HAS NOT REPLY ON MY COMPLAINT. PLS TAKE STRICTLY ACTION ON GHAZIABAD OFFICE.PLS
              My speedpost no Eu[protected]in not delivered to me from four months. Complaint no [protected] plus forward my complaint to seniors officers and take action on my complaint
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                 RPPANDIT
                Dear SIR, I am holding multiple policies with PLI As part of Quarterly payment I logged into the Online Web Portal for payment of PLI Policies having due payment also known as e-post office.On trying to make a payment the respective payment card Bank Name Field is not working.On checking with the respective SSP PLI GPO SRINAGAR was been told that did you ask us before paying in the respective payment through Online Payment Mode. With all due respect and regard, This kind of behaviour is uncalled for and tantamount s to misconduct aggression and unethical.As the last date has already passed yesterday I have no such thought of paying any single penny extra as part late payment which is the result of postal infrastructural lapses and irresponsible conduct from Postal Officers some of them as mentioned in this write and especially when at the helm the Modi Led NDA is visioning India on a Zero Defect Zero Effect Service.So in lieu with aforesaid I solicit to make a strong case out of it and prevent such fallacious experiences from arising again and for now a penalty amount subsiding the penalty levied through e-post for lapses from same department right from men to machine

                Complaint Status


                [May 01, 2015] India Post customer support has been notified about the posted complaint.
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                   b.kumaran
                  Sir / Madam I have sent a item on21 april 2015 from Thambaram Ho chennai 600045. Track no is ET[protected]IN To. Dharam Comlex, Bldg no:- F, Gala No 104, 1st floor, anjur Phata, Mankoli ROad, Valpada, Rahanal, Bhiwandi - 401201 Now this item is in Dandekarwadi S.O from 27 April 20015 morning 9.23 am onwards, Please check the item and sent it to the consent person Thanking you B.kumaran Phone [protected] Mail [protected]@gmail.com

                  Complaint Status


                  [Apr 30, 2015] India Post customer support has been notified about the posted complaint.
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                     H Gopal Rao
                    STATE BANK OF INDIA MUMBAI BRANCH HAVE DESPATCHED A COVER TO ME VIA SPEED POST BEARING No. ET[protected] IN ON 22ND APRIL 2015 TO THE FOLLOWING ADDRESS: GOPAL H RAO No. 7A, 22 ELEGANT VILLA B BLOCK 12TH CROSS STREET INDIRA NAGAR ADYAR CHENNAI 600 020

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                    [Apr 28, 2015] India Post customer support has been notified about the posted complaint.
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                      India Post — PARECL NOT RECIVE

                       Raj Jayswal
                      THIS IS MY TRACKING NO. RI[protected]CN Detailed Track Events for : RI[protected]CN Date Time Office Event 25/03/2015 08:18:58 AIROLI Bag...
                      Complaint comments  Comments  (1)

                       vikash kumar talan
                      R/sir/ Ma'am, My name is vikash kumar a resident of Subhash Colony, ballabgarh Our post man is very corrupt, he never deliver our posts at our home and when we reach post office he say i don't know about this address. and after a long debate he will agree to give our letter or other post material and asking for bribe He say "kharcha pani to dena padega" sir please do something as soon as possible Thanks and regards

                      Complaint Status


                      [Apr 27, 2015] India Post customer support has been notified about the posted complaint.
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                         Dinesh Singh 36107
                        D. Sir/ Mam. 1.May article no. EK[protected]IN booked by SBI ATM card center on dt. 18.04.2015 as confirmed by SBI C.C.no [protected]and SBI concerned branch. The status of same article no. on India post tracking site show as consignment detail Not found. 2.May another article no. EX[protected]IN was booked by SBI card center on dt. 31.01.2015, the same was received in Nangloi SO post office on 04.02.2015 at 09.56.00 hrs. and returned back on dt. 05.02.2015 at 23.03.39 hrs. with out attempting delivery, in this regard I contacted to post man, post man was told to me that article was not handed over to me for attempting. Regards, Rana Devi H.N. 18A/1, Block-E Kunwar Singh Nagar Opp. H Block Gali no. 14/ Nathu Ram Convent School Nangloi, New Delhi, 110041 [protected] e-mail:- [protected]@gmail.com

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                        [Apr 25, 2015] India Post customer support has been notified about the posted complaint.
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                           Surender Singh Fx
                          Hello Sir Respected sir I want complaint against a postmen who serving service in khajoori khas Delhi 110094 and post office is Gokulpuri Delhi Always he forcing me come to office and say your address is wrong Its a very corrupted postmen And I ensure my address is tottaly right Its very wrost thing of india post Sir please take a necessary action to this postmen Delivery area - Khajoori khas Delhi 110094 Post office- Gokulpuri Delhi I hopes you will take a action speedpost no EQ[protected]

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                          [Apr 24, 2015] India Post customer support has been notified about the posted complaint.
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                            India Post — bag despatched from palam tmo to new delhi rs tmo but has not been received/updated in tracking system [Resolved]

                             harishkumar12
                            It has been more than 3 days since the bag was despatched from PALAM TMO to NEW DELHI RS TMO. But there has been no update...
                            Complaint comments  Comments  (27)

                             kittybansal
                            I am Surbhi Bansal, an individual of our Country. I am in very trouble, Please help me. From more than a year’s pass out, the POSTMAN of our AREA (NUHON VILLAGE) Mr. Karamjeet Singh cannot do their DUTY PROPERTY. They posted all MY POST to my NEIGHBOUR’s House without any notification and I got that POST after date’s pass out. Because of which, I am not Appearing for MY GOVERNMENT EXAM on time, Due to which I am not appeared for my 5 Government Exams yet. Even, they not deliver the telephone Bills and Electricity Bills on Time. For which, I always pay extra charges for that. I do complaint of Mr. Karamjeet Singh in Post Office so many Time, they did not give Proper Response and even not help me for the same. Even, Mr. Karamjeet Singh Demand for money to deliver the SPEED POST and even other Letter's. Yet, I am not got my IMPORTANT SPEED POST NO.: EK[protected]IN which delivered on 19/3/2015 in GHANAULI SO. Kindly, Help for me for this HUMBLE TROUBLE. THANKS WITH REGARDS SURBHI BANSAL NUHON VILLAGE P.O- GHANAULI

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                            [Apr 20, 2015] India Post customer support has been notified about the posted complaint.
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