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Jeevansathi Internet Services Complaints & Reviews

3.1
Updated: Sep 26, 2025
Complaints 291
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158
Unresolved
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Jeevansathi Internet Services reviews & complaints page 3

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E
Esshan saini
Dec 16, 2022
Dec 17, 2022
This thread was updated on Dec 17, 2022
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My account got deleted in name of rule violation

I don't know why my account got suddenly deleted without any notice or something. I just got a mail from JS saying that my ID is deleted. I tried to contact JS customer care, and the operator said, "Sir, don't worry, we will restore your ID." Just provide some check documents, like your ID proof and all. even though I shared my all relevant documents. Then they said, "Sorry, we can't restore your account; it's under suspension." I don't know...
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Anky1407
Dec 15, 2022
Dec 17, 2022
This thread was updated on Dec 17, 2022
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My profile VYTY9081 is deleted even after sharing ID to verify it

My profile (VYTY9081) was deleted without any intimation or any investigation. I was not informed in any manner.
I sent all the required documents. This is completely unethical on their part to do with their customers, being such an esteemed platform.
I am quite surprised!...
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caprashantg06
from Delhi, Delhi
Dec 4, 2022
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Address: Noida

My Profile XSWR6661 is wrongly suspended from the Jeevansathi app. I am a paid member having e Advantage membership. I have already shared my Aadhar, pan, passport, qualification details and employment offer letter but have received no response for last one week. This is completely unethical means of doing business and I would like my profile to be reactivated immediately.
Regards,
Prashant Gupta
Jeevansathi Internet Services customer support has been notified about the posted complaint.
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    Caprashantg
    Dec 2, 2022
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    Wrong Deactivation of profile

    Hello My profile ID is XSWR661 my profile was deleted despite of me sharing all the verification proof such as Aadhar, pan, passport, education qualification degree, employment letter. I have already sent email to [protected]@jeevansathi.com multiple times, however there has been no follow up and my profile still remains deleted. I feel so cheated by Jeevansathi as I am a paid member and paid more than 12k to avail their e advantage member services....
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    Saurabh Goel
    Dec 2, 2022
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    Please reinstate profiles YYRW4101, WWSY3515 ASAP!

    Dear Team

    We have 2 JS paid profiles linked to the same phone number (WWSY3515 - profile of our son & YYRW4101- profile of our daughter).

    2 days back, you had temporarily suspended both of our profiles. We have since given ALL proofs desired.

    Both of profiles are totally genuine and going through our documents shared will make you realize the same. In case you require any further proofs, we will...
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    mayank130492
    Nov 30, 2022
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    Profile suspended without reason

    I am a paid member on jeevansathi portal (WVSZ7665) they have suspended my services and asking me to give few documents.
    Now even after providing them documents, they have not resumed my services, there has been no replies from their site, there is not customer support.
    Horrible services wouldn't recommend anyone...
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    mayank130492
    Nov 30, 2022
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    I am a paid member on jeevansathi portal, they have suspended my services and asking me to give few documents.
    Now even after providing them documents, they have not resumed my services, there has been no replies from their site, there is not customer support.
    Horrible services wouldn't recommend anyone
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    Jeevansathi Internet Services customer support has been notified about the posted complaint.
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      divyank78642
      Nov 30, 2022
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      I'm a paid member, but still my services are suspended. I already submitted my documents but no one help me to restore my services. I requested for a call back, but no one called me back
      This is very unprofessional.
      Divyank
      Jeevansathi Internet Services customer support has been notified about the posted complaint.
      They did same thing with me too. Horrible services
      We regret for the hassle caused here. There has been an issue with the site. The concern is already raised with our team, within 24 hours it will be fixed for every user.
      Regards,
      Grievance Officer
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        R
        Ranveer Chouhan
        Nov 16, 2022
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        Address: Ahmedabad Gujarat

        I have made complaints more than 20times and all my complaints are only noted down but any single of them is not resolved I can't see any hope of getting solution for my complaints Refrance number 2459984 2455467 [protected] [protected] [protected] [protected] 2406432
        Jeevansathi Internet Services customer support has been notified about the posted complaint.
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          Priyanka64652
          from Delhi, Delhi
          Nov 8, 2022
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          Can't able to send messages

          Website: Jeevansaathi.com

          I already done all things I can't ble to send msgs to anyone I already reinstall my app n clear catches and junk and reset my password.but can't able to send msgs.there is some server error everytime.please resolve this issue asap.
          My register no on this app is [protected] and my name is Priyanka rana...
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          R
          Rajvanshrana
          from Ahmedabad, Gujarat
          Oct 29, 2022
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          Address: Indore

          I’ve already complained for not being able to operate my jeevanasathi account it displays you’ve exhausted limits of devices while I’ve not logged in from any devices at present. I bought premium before 20 days and at present my time and money both are getting wasted
          And no help Has been received .I’ve tried contacting through other Email od also but same no response received.
          Registered Mobile number:[protected]
          Registered email: [protected]@gmail.com
          Jeevansathi Internet Services customer support has been notified about the posted complaint.
          Dear Member,

          Thank you for writing. Please share your details like email id/phone number/profile id for our team to check your concern and assist you with the same.

          Regards,
          Team Jeevansathi
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            R
            Rhaldia
            Oct 17, 2022
            Resolved
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            Resolved

            Fraud id and cheating

            A profile by the name of Ajay gupta id WVYA5419, was made by a fraud person, he mentioned in his wife that he is widowed, he lost his wife before few years and he is looking for remarriage, but his wife is alive n he is living with her, his wife is not aware about his fraud. He is in reputed government job ( pwd department Govt of Rajasthan) . He is cheating women and playing with their emotional, making false promises and trying to molest...
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            A
            Aadi99
            Oct 4, 2022
            Resolved
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            Resolved

            Deletion of Profile

            My profile (VAUA2135) was deleted without any intimation or any investigation. I was not informed in any manner.
            its been 4 days now since i'm following up with them after sending them all my documents. This is completely unethical on their part to do with their customers....
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            A
            AditiSaxena
            from Bhopal, Madhya Pradesh
            Sep 1, 2022
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            Hi team, my two daughter's account has been deleted with id [protected]@gmail.com and [protected]@gmail.com respectively.

            Requesting you to help me recovering the accounts
            Jeevansathi Internet Services customer support has been notified about the posted complaint.
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              aakansha16
              from Nagpur, Maharashtra
              Aug 29, 2022
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              Firstly my account had a paid membership...and these guyz were just not updating my profile pictures...i requested them by complaining about the same issue on msg for almost 2 weeks and suddenly they deactivated my account from jeevansathi and said the required documents are not there ..where as i submitted all of the documents to them ...what an irresponsible and unprofessional behaviour is this ...so disgusting ... what the hell is happening?? what you guyz are doing??
              Jeevansathi Internet Services customer support has been notified about the posted complaint.
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                R
                Ramita Saini
                Aug 24, 2022
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                Address: South ext part 2
                Website: Jeevansathi.com

                I took jet exclusive plain from Jeevansathi. First they we have suitable partner for you and can give details once you take the Membership.
                Before, taking Membership I shared all my preference with them and they told they have lots of groom in my caste.
                After I took Membership, they told me that you have to see in other caste as we don't have suitable match. They made false commitment over the call.
                I raised the same complaint in jeevansathi and they didn't respond back.. It has been more than a month..
                Now they are just stretching the days, so that my 3 months Membership is completed.. Assigned a relationship manager who is no where giving any response nor working on my profile, everytime saying one thing that we can give you in another caste..
                I need refund of my amount as no one is working on this..

                Below is the details of my Jeevansathi account
                Profile ID WVZR7093
                Jeevansathi Internet Services customer support has been notified about the posted complaint.
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                  D
                  Divyeshbhatnagar
                  from Sirohi, Rajasthan
                  Aug 9, 2022
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                  Regarding deletion of account and irresponsible behavior of manager

                  I already have submit my all details of this account WSUT7021 and took a subscription. But from your side my account get deleted. I got mail for account suspention I revert my details in reply of that mail also. The Manager Rakhee gupta - (mobile. [protected]) which you have allocated in starting not replying properly and the customer number which you have given on the site all are not in use. Solve this query as soon as possible...
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                  Np14
                  Aug 2, 2022
                  Resolved
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                  Resolved

                  Fraud profile Rajeev kumar WRZU5617

                  He said his name is Rajeev kumar from london . This person will talk for few weeks and than he will say he will come to India to meet you
                  And than he say he is at airport and due to xyz circumstances he need xyz amount.
                  I already understood he is fraud. So I denied.
                  Kindly take strict action against this person.
                  Jeevansathi.com kindly delete this person profile. And make sure he do not make any new profile. Because...
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                  R
                  Romal Rikhit
                  Jul 31, 2022
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                  I had a life time paid membership account ZRTU6355 with jeevansathi but my account has been abruptly suspended by them without any prior intimation which has causing me a lot of personal trauma and embarasment for self and my family. I dont know on what basis or whose complaint they have suspended the account without any proper verificstion. I want to jeevsnsathi to reactivate my account and remove it from banned/ suspension list so that I can pursue my partner search.
                  Jeevansathi Internet Services customer support has been notified about the posted complaint.
                  Hello Romal,
                  We would like to inform you, that we have received multiple complaints against your profile, due to which the profile was deleted. Also the profile was deleted back in 2020. We regret to inform that we won't be able to retrieve the profile any further.
                  Thanks and Regards,
                  Grievance Officer
                  Romal Rikhit's [Complaint's author] reply, Aug 2, 2022
                  How can jeevansathi delete my profile without prior notification or valid proof. Moreover it is my choice whether I want to pursue further with someone or not. Jeevansathi cant force me to make decision to marry their job is to provide services for which I had paid amount . Moreover all the proofs I had shared with jeebamsathi regarding the misbehavior of the other peraon but you guys are biased just because complaint is raiswd by a girl.
                  Your cuatomer care was approached when the profile was shut down on email and call as well but you people just dont listen and reply neither on phone
                  If you will not revoje the suapension or ban then I will seek punitive actions against you and will get your international account banned .
                  Either you revoke the ban placed on my email and user account or I will puarsue legal action against you.
                  Twice you had banned my acccount first one was lifetime paid and swco d was free one. Just randomly caliming witbout any proof and banning pwople without any proper noticaficationor redresal mechansim is highly unprofesional on your end.
                  Do the needful to reactivate my acoount and remove me from banned/ suapw sion list asap else will take lwgal action against you.
                  Romal Rikhit's [Complaint's author] reply, Aug 2, 2022
                  No email has been sent to me stating any valid reason with supporting evidence. Just randomly stating and banning paid accounts is highly unprofessional on your end.
                  Twice you had banned my account (the first was a lifetime membership amount paid in USD and second a free one) without any valid proof or reason. As far as I can recall there has been no violation on my part. When I try to log in it says the account has been temporarily suspended neither you are allowing to register me again.
                  The site operator Jeevansathi deletes profiles after getting paid for no reason just to make more money and make people pay repeatedly for membership.
                  If the site does not restore my account or remove my email and phone number from the suspension/banned list I intend to pusue action in a consumer court to seek punitive damages and to block the international operation of the site
                  Desired resolution : removal of the suspension placed on my account and email/phone number
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                    shakti pratap 2016
                    from Lucknow, Uttar Pradesh
                    Jul 24, 2022
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                    Resolved

                    Address: B - 8, Noida Sector 132, Noida - 201304
                    Website: www.jeevansathi.com

                    09-07-22 ko Ms. Monalisa Kumar Profile Code (WSWS8387) ne meri jeevansathi request accept ki aur 09-07-22 ko 8:04 PM (IST Time Zone) per hamari baat isi website ke chat messenger se shuru huyi phir Ms. Monalisa Kumar Profile Code (WSWS8387) ne sandesh bheja ki hum whatsapp per acche se baat ker sakte hai phir maine whatsaap per 09-07-22 ko kareeb 10:26 PM (IST Time Zone) kiya Ms. Monalisa Kumar Profile Code (WSWS8387) ka phone no. jise maine connect kiya tha vo tha +44 [protected] aur phir hamari baat shuru huyi. 14-07-22 ko kareeb 10:29 pm (IST Time Zone) per jab unhone dekha ki mera interest badh raha hai to unhone doosre din 15-07-22 ko kareeb 12:52 am (IST Time Zone) india mujh se keval milne ka plan banaya lekin gharvalon se nahin milna chahti thi aur flight ke ticket photo kheech ker 19-07-22 ko kareeb 7:35 PM (IST Time Zone) per bheji 20-07-22 ko kareeb 7:23 PM (IST Time Zone) per +44 [protected] se mujhe whatsapp voice call ki aur ek apni photo flight ke under click kerke kareeb 8:30 pm (IST Time Zone) per +44 [protected] se whatsapp per bheji uske baad vo flight le ker 21-7-22 ko kareeb 10:40 PM (IST Time Zone) per india mumbai aayi aisi meri phone per baat huyi kareeb 3 min.32 second.unhone 21-7-22 ko kareeb 10:40 PM (IST Time Zone) per airport authority ke dwara phone kerwaya jis employee ka no. tha +91 [protected] baatcheet kareeb 3 min.32 second ki huyi phone ki baatcheet main unhone ab aur kaun si flight le ker kahan aana hai ye poocha aur airport athority employee se puchvaya. maine unhe kuch din mumbai main hi rehne ko kaha aur aaram kerne ko kaha phir mujhse mumbai airport authority ke employee ne kaha ki inki checking ho rahi hai sath main poori checking hone ke baad hum aapko phone kerke inform ker denge maine phone rakh diya. phir maine mumbai airport authority ke usi employee ko call 21-7-22 ko kareeb 10:47 PM (IST Time Zone) per ki kareeb 1 min. 22 second baat huyi thi hamari maine unko stay confirm kerne ke liye fir confirm hone ke baad maine call cut ki phir 21-7-22 ko 12:34 PM (IST Time Zone) per kareeb 4 minute 19 second baat huyi her baar baat jab hoti thi to ek british lady jo ki apne aapko Ms. Monalisa Kumar Profile Code (WSWS8387) keh ker bulati thi british ya american language main main theek se keh nahin sakta main baat kerti thi aur meri american aur british main bahut acche se samajh nahin pata hun aur dhara ke sath bol nahin pata hun to mujhe her baar jo bhi kuch samajh aaya maine javaab diya baki jab unke laga to unhone mumbai airport authority ke employee jinhe vo officer se sambodhit ker rahi thi unhe phone deti rahi aur vo mujhse hindi main baat kerke mujhe ye samjhate rahe ki vo kya keh rahi hai ya vo kya chahti hai last jo baat huyi hamari vo 21-7-22 ko 12:34 PM (IST Time Zone) per kareeb 4 minute 19 second baat huyi jisme mumbai airport authority ke employee jinhe vo officer se sambodhit ker rahi thi unhone mujhse phone per kaha ki inka covid ki janch ho gayi hai aur sample ki janch hone ke liye bhej diya gaya hai aur inke samaan main ek cheque mila hai jo ki 300000 sterling pound ka hai aur ye amount india main entry dene ke liye outstanding amount hai to is cheque ko india main apne sath le jane ke liye aapko registration kervana padega iska aur permit lena padega jiska shulk 178000 rupaye hai aur inhone 100000 rupaye de diye hai magar 78000 ke liye Ms. Monalisa Kumar Profile Code (WSWS8387) ne aapko call kerne ko kaha hai phir phone Ms. Monalisa Kumar Profile Code (WSWS8387) liya aur rote huye mujhse vo sheh rashi 78000 rupaye ki madat ke liye kaha maine kaha maine aapko pahle hi keh diya tha ki main paise se bahut kamzoor hun apne jeevan ke sangharshon main laga hua hun mere liye ye badi rakam hai main paise se to nahin aur kisi bhi cheez se aapki madat ker sakta hun itne main phir mumbai airport authority ke employee jinhe vo officer se sambodhit ker rahi thi unhone phone liya aur mujhse kaha ki agar ye 78000 nahin de payi to hum ya to inka samaan seal ker denge ya phir inhe deport ker denge aur phone cut ker diya. phir maine kuch der intzaar kiya aur ishwar se prarthna kerne laga ki sab sahi jaye phir 10 se 15 minutes ke baad main maine 21-07-22 ko usi din kareeb 12:49 PM (IST Time Zone) +91 [protected] (mr. shakti pratap) se whatsapp message kiye jis main maine ye likha tha ki financialy weak hun and paise ke alaava koi madat ho to bataiye aur aapki sari formalities ho gayi hai kya lekin koi jaavab nahin aaya +44 [protected] se jo ki Ms. Monalisa Kumar Profile Code (WSWS8387) tha kareeb 1:39 PM (IST Time Zone) per Ms. Monalisa Kumar Profile Code (WSWS8387) ne +44 [protected] se apne whatsapp account se mujhe block ker diya uske baad main +91 [protected] ke whatsaap no. account mr. shakti pratap unse poochta raha airport formalities ke baren main lekin reply nahin aaya phir maine mumbai airport authority ke employee jinhe vo officer se sambodhit ker rahi thi phone no. +91 [protected] per kareeb 2:24 pm (IST Time Zone) call ki magar poori ring jane ke baad missed call ho gayi phone nahin utha phir uske kayi ghanto ke baad shakti pratap no. +91 [protected] whatsapp account +44 [protected] Ms. Monalisa Kumar Profile Code (WSWS8387) ke account per video aur voice call ki but phone nahin utha. tab se unse koi bhi sampark nahin ho pa raha hai ab mujhe ye fraud ka sandeh ho raha hai. isiliye main aapko suchit ker raha hun ki whatsapp per account +44 [protected] Ms. Monalisa Kumar aur jeevansathi.com per Ms. Monalisa Kumar Profile Code (WSWS8387) fake account create kerke fraud ker rahe hai
                    atah srimaan ji se prarthana hai ki whatsapp per account +44 [protected] Ms. Monalisa Kumar aur jeevansathi.com per Ms. Monalisa Kumar Profile Code (WSWS8387) fake accounts ko block ya pratibandhit kerne ki kripa kare
                    mahaan kripa hogi

                    https://drive.google.com/file/d/1E5bU0qc6y_5mAOYzqRTTlWRtzRbq0ozG/view?usp=drive...

                    https://drive.google.com/file/d/1qDsYf-2v0_lwPS5WdPCnmKYp106HiLu5/view?usp=drive...

                    please see these videos only in crome browser.

                    Here are the links which have all the description of her fake profiles at facebook.com
                    Aug 27, 2022
                    Complaint marked as Resolved 
                    Jeevansathi Internet Services customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 26, 2022
                    Jeevansathi Internet Services Customer Care's response
                    We are sorry to hear that your experience with our company has not met your expectations. We have reviewed your complaint, and would like to inform you, that we have deleted and banned the Profile id: WSWS8387, and will make sure that they will not be able to use this portal again.

                    Thanks and Regards,
                    Grievance Officer
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