Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

HI, I was booking ticket through KSRTC website on 19/12/2014. Ticket was not confirmed and money got deducted from bank account. Still there is no any response, i also conducted Customer Care no one response for me . OB Number : OB14096724 Amount deducted: INR 430.00 Date: 19/12/2014 email-Id: aravind.[protected]@gmail.com Ph Num: +91-[protected] Kindly take attention Thanking you Aravindhan V

Hello, I booked e-Ticket on 18th December 2014 from Shimoga to Bangalore for the Trip Code 1702SMGBNG (AIRAVAT CLUB CLASS, Departure Time: 17:02) . But, the transaction was failed and hence ticket was not issued/allotted to me. However, Rs. 487/- has been debited from my Bank Account. I request you to please refund my money to my Bank Account at the earliest. Here are the necessary details: Name: Abdul Samad Date of Journey:[protected] Date of Transaction:[protected] KSRTC OB No.: OB14080358 I have also attached the snapshot of OB No. for your reference. Thanks, Abdul Samad

Dear sir/Madam, I tryied to book the ticket from http://www.ksrtc.in/AWATAROnline/manageETCancel.do My transactions were failed but the money was deducted. Here are the details of the failed transactions. Netbanking used SBI Account Number [protected] SUNIL BANAKAR My sbi statement 1 19-Dec[protected]Dec-2014) TO TRANSFER INB The Karnataka State Road THE_KSRTC Payments BSBI[protected]IG00IMNIE2 TRANSFER TO[protected] 2 19-Dec[protected]Dec-2014) TO TRANSFER INB The Karnataka State Road THE_KSRTC Payments BSBI[protected]IG00IMIGY3 TRANSFER TO[protected] 768.00 Please arrange for the refund of money as per the transactions. I hope the request will be processed soon. Thanks and regards Sunil Banakar The details for the transaction failure for the booking are as below Cancellation / Cancellation Request / Ticket Modification / Print Transaction History (Success/ Failure) *Mandatory Field Email Id: * From Date: (DD/MM/YYYY)* To Date: (DD/MM/YYYY)* Status: * Submit Reset Close Failure Transaction History. Slno OB No. Journey Date Origin Destination Booked On Fare Mobile No Status 1 OB14087369 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 2 OB14088937 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 3 OB14089675 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 4 OB14090554 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 5 OB14091874 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected]

I booked a ticket from Bangalore to chitradurga on 15/09/2014 and then I cancelled the ticket. But till now, the amount is not refunded. The worst part is the customer service. I tried calling the number 22221321 Ext 283 (other banks), they simply receives the call and then ends the call. This is the worst customer service I have seen. Please refund my amount Email ID: [protected]@gmail.com Mobile number: [protected] PNR no: J45447458 Transaction date: 15/09/2014 Bank name: HDFC Account Number: [protected]

I have tried to book tickets for a round trip from Ooty to Bangalore on Dec 19 - 2014. Amount got deducted from my account. But the transaction is showing as failure. Below are the details: Guest user Mail ID: [protected]@gmail.com OB reference Number: OB14094419 Journey Date: 30/12/2014 Return date: 31/12/2014 Amount deducted: 1878 Please refund the amount as soon as possible. I sent mails to [protected]@ksrtc.org. But didn't get any reply. I tried calling your customer care number as well. But the number is always not reachable. Regards, Mubeena

On[protected] I travelled to Mantralaya by Bengaluru - Raichur Bus Trip Code 2235BNGRCH ( Bus No: KA 1124). On 20th evening I noticed that I lost a small Paper Cover in which I had kept my 2 ATM Cards( Corp Bank, UCO Bank) & BSNL Id Card. I will be Extremely Happy & Thankful if same is traced & handed-over to me. My Adress is: SEETHARAMA VARAMBALLI, #1909, 2 Mn Rd, 21 Cross, 'C' Block, Sahakaranagara, Bg -560092. Mob. No: [protected]

Dear Sir, My KSTRC user login is pradeep.[protected]@gmail.com. I tried to book 3 tickets from Manipal to Bangalore (Trip code : 2020MNPBNG) on 23.09.2014. The date of travel was 27.09.2014. I tried trice to book the tickets. But all the three times, the transactions were failed. The OB Numbers are OB13194989, OB13194486 & OB13195447. However, the amount was debited from my account for the first two transactions and on the third attempt, the transaction become incomplete and failed. The amount is not debited. On 25.09.2014, i have received the refund for one failed transaction and till date i have not received the refund of second failed transaction. The ticket amount is Rs.1876/-. I request your good office to kindly check your records and refund the second failed transaction amount to my account. regards Pradeep T S

I am, Anandakumar, booked a ticket in SUPERIA to chennai on 20th Dec. 2014, from bangalore. The departure time of the booked bus was 09..59 in the morning from Shanti Nagar, Bangalore. After booking the ticket I did not get any SMS or mail confirmation from KSRTC, but deducted an amount of Rs.667/- from my account. I traveled in same bus and try to convince the conductor with my phone Number and Photo ID. According to him, I have to carry an SMS or mail print out to prove the seat Number and PNR. Number. The conductor also called his superior and confirm that, I can not travel in this bus without proper document and I had to take a fresh ticket in the bus and the image of the ticket attached.The number of the bus is KA 57F 355 and the contact number of the conductor is [protected]. It was my second incident in the same day in that also the amount has been debited from account but not creditted to KSRTC. The date of Booking was 19th dec.2014 at 21.26 and the OB No.is OB14093514. Please do the needful to refund the same as early as possible. Regards Anandakumar.V.K.. ContactNo.[protected] Mail:[protected]@gmail.com

Dear Sir, I travelled from Bangalore to Pune on friday(19th Dec 2014) at 16:05 PM and reached Pune at 6:00 am on 20th Dec 2014. I was charging my laptop. When i reached Pune, I forgot to collect the Laptop Charger. I was seating at seat 39 (last but one row). Can you please let me know how to collect my Laptop Charger. My contact Number is : [protected] Email: [protected]@gmail.com

I had booked ticket for journey on[protected] from Kasargod to Bengaluru for the purpose of attending some doctor/hospital. Journey was fixed on[protected] at 20:30 hours. PNR number 47257260. I was at bus stop as mentioned in the journey ticket well within the time for starting the journey. My mobile number [protected] was furnished in the ticket. The KSRTC neither sent SMS regarding bus number & crew details nor conductor/driver didn't contact me. I was left alone at bus stand during night time for about 2hours and there after i had to travel by a taxi to bengaluru by payment of absorbent amount. Please note that, i am 66year old senior citizen having no good health. I was put to lot of tension, mental agony & irrepairable loss. As a result i had to spend more than Rs. 15000 for immediate return to bengaluru. The crew members of the bus didn't have basic courtesy of contacting me when they had my mobile number. To my surprise, I received Journey details (trip code, bus number, crew contact details) via SMS only on next day. I received SMS on[protected] at 20:22 which was suppose to be sent on[protected] one hour before the journey scheduled for 20:30 hours, which reflect the matter was not properly attended at the right time at your office. I hear by request you to pay me the compensation of Rs.25000 immediately by way of DD to following address address - K.S.Bhagwath 37/9, Ganga Nilaya 20th main Road, 2nd cross Marenahalli, Vijayanagara Bengaluru -560040 Thanking you, K.S.Bhagwath

Hi Team, Need refungI have reserved the seat through online and amount has been debited from my account but I have not received either an auto generated mail from ksrtc nor confirmation message from ksrtc. If I check now it is showing reserved seat. Please check and refund the amount. Details are below: Bus : bangalore to Hyderabad Date of Journey:23rd dec 14 Date of Reservation : 18th December 2014 Transaction reference number:ob:OB14082001IG00ILCXW1 Amount : INR 1048 Bank: Sbi Seat no: 16 Regards, charalasudhabhargavi Ph : [protected]

Hi Team, I have reserved the seat through online and amount has been debited from my account twice but I have not received either an auto generated mail from ksrtc nor confirmation message from ksrtc. If I check now it is showing unreserved seat. Please check and refund the amount. Details are below: Bus : bangalore to Agumbe Date of Journey:24th dec 14 Date of Reservation : 19 December 2014 Transaction reference number: IG00IMTAE7 and IG00INEHA2 ( twice got credited to ksrtc bank account) Amount : INR 1184 (592 twice) Bank: Sbi Seat no: 25 Regards, Balakrishna.A.D Ph : [protected]

Dear Sir, On 19th December 2014, I tried to book tickets on ksrtc.in as a guest login from Mumbai to Udupi. But amount has bees transferred but tickets were not booked. Its showing error page. I tried 2nd time but still the same problem. So totally 8200 Rs deducted from my SBI account but tickets not booked. I don't even get any mails or messages from KSRTC also. Please help me out to refund my amount 8200rs. My mail id used for booking is - [protected]@gmail.com Mob No: [protected] Please let me know the updates. Thanks & Regards, Mithun Kamat

Hi, Twice i tried to book a round trip from chennai to bangalore and bangalore to chennai in Rajahamsa on 18/12/2014 and 19/12/2014 respectively. But I didnt get any confirmation mail or message regarding ticket booked. But an amount of 821/- has been deducted from my account both the times. Kindly check and refund the amount deducted at the earliest and do the needful. KSRTC OB No. : OB[protected] Date 18/12/2014 KSRTC OB No. : OB[protected] Date 19/12/2014

Following transactions where payment has been deducted from my bank account but transaction failed and no tickets got booked. 1)amount deducted -Rs 730 KSRTC OB NO-OB14076202 Journey date-17.12.14. Bangalore to Trichy 2)amount deducted -Rs 730.KSRTC OB NO-OB14076220 Journey date-17.12.14. Bangalore to Trichy Please refund the amounts urgently. Regards Krishanu

I tried to book 2 tickets from Bangalore to Hyderabad on 17th of December, 2014 for the travel date: 18th of December, 2014, I entered my bank details and tried to place an order, it gave an error message after saying please wait for long time and my money was also deducted. I checked My Itineraries to check if my tickets were confirmed but nothing was there. Now when I check under My Itineraries-> Failed Transactions: it shows following, BENGALURU to HYDERABAD OB[protected]/12/2014 17/12/2014. Please let me know when will I get the amount refunded to my account as it has been 2 days already. Looking forward for your response Thanks, Kamlesh BENGALURU to HYDERABAD OB14077724 18/12/2014 17/12/2014 |

today i had booked twice for honnavar from bangalore but after transection i got some error message and i lost money and no ticket was booked or any message is got from ksrtc. i kindly request to refund the money which ive lost as earliest to my account

Need Refund Hi, I have booked Tickets from Chennai to Bangalore today. Amount got deducted. But the booking status is showing as Failure. Below are the Details: Mail ID : malli.[protected]@gmail.com OB Reference number: OB14094087 Journey Date: 19/12/2014 Amount: 448 Account No : [protected] IFSC code : SBIN0000803 State Bank of India Please refund the Amount as soon as Possible. Regards, Mallikarjunareddy.D

Hi, I had booked ticket for journey on 19/12/2014 at 3.15 pm in ksrtc bus from hyderabad to belgaum for travel on 19/12/2014 in airavat gold class seat no. 18. But I didnt get any confirmation mail or message regarding ticket booked. But an amount of 908/- has been deducted from my account. Kindly check and refund the amount deducted at the earliest and do the needful. Account No.- [protected] State bank of hyderabad transaction date: 19/12/2014 Ref No:BSBH[protected]G00IMQWy4 Seat No: 18 email-id: bhattacharjee.[protected]@gmail.com

Hi, I had booked ticket for journey on 24/12/2014 at 10.30 pm in ksrtc bus from bangalore to Tirupathi on 18/12/2014.But I didnt get any confirmation mail or message regarding ticket booked. But an amount of 562/- and Rs 619 have been deducted from my account. Kindly check and refund the amount deducted at the earliest and do the needful. Account No.[protected] Ing Vysya BanK transaction date: 18/12/2014 Ref No: R[protected] & Ref No: R[protected] Seat No: 11 email-id: [protected]@yahoo.com