Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Dear sir, As above subject the bus no KA06F948 Bangalore to B pura at 7pm 24th dec 2014, I was requested stop the bus as was traveling to my hometown MAYASANDRA for urgent work, but the driver couldn't stop and he was keep moving further as there is some trafic but ticket conductor didn't open the door and I was keep runing for almost half KM but no luck he left me, then I took BMTC to next stop and catch the BUS but that was not good, But that is bus stop he should stop and more over i am young I can run but just imagine about old person While I was runing some thing would have happens who was responsible for that It look like small issue but it's not good it was his duty to stop

I have tried to book a ticket for two on KSRTC for AIRAVAT service from Nellore to Bangalore on December 10th, 2014. After the bank transaction, ticket booking was failed and money deducted from the account. Transaction ref no is as follows: KSRTC Online Transaction Reference No.:OB14004969 Ticket fare deducted : Rs.1845/- I have tried all the following phone numbers: [protected] [protected] [protected] [protected] [protected] But still i didn't get any help. And also it is not showing the transaction on transaction history page (which was shown on transaction date I think they are looting people in this manner as I found lot of complaints on this KSRTC ticket booking issue. Please help!!!

Hi Team I booked a ticket from bangalore to tirupati on 19/12/2014 the transaction wasn't successful but the money was debited from the account Rs 1025, haven't heard from KSRTC yet on refund.Please let us know further on this query Attached is the screen shot of the failed transaction's Vijay Dalbanjan [protected]

Hello, The below bus service was cancelled at last minute and the bus did not come. Please let me know when I can get the refund for the same. KSRTC Online Transaction Reference No.:OB13782071 PNR Number :J46718827 Date of Journey :20/12/2014 Trip Code :2220KKSBNG Class of Service :NON AC SLEEPER Seat No(s) :7, 8, 23, 24 Service Start Place :KUKKESUBRAMANYA Passenger Start Place:KUKKESUBRAMANYA Service End Place :BANGALORE Boarding...

I was booking ticket through KSRTC website on 19/12/2014. Ticket was not confirmed and money got deducted from bank account. Still there is no any response, i also contacted Customer Care no one response for me . Reference Number: BHDF[protected] Amount deducted: INR 1571 Date: 19/12/2014 email-Id: pooja.[protected]@gmail.com Ph Num: +91-[protected] Kindly take attention Thanking you Pooja Pandey

Did book ticket from Bangalore to Hyderabad and fro on 17/12/2014 night. never got any mail or text confirmation from KSRTC, but they did take the money away. And until now the money has not been refunded. Reference: Dec 17, 2014 IPAY/ESHP/BD/53970359/BIDB[protected]_KSR DR 1, 807.00

I tried to book ticket online from Banglore to Trichy on[protected] from Hyderabad . In the process an amount of Rs.679/- was deducted twice from my SBI account toward transaction ID No's OB14086786 & OB14087121 but no ticket was issued. Please find the attachments of transaction. You can reach me at +91-[protected]/gsrinu.[protected]@gmail.com Please do the needful.

Hello, I have tried to book bus ticket from Guntur to Bangalore using www.KSRTC.in online booking as guest user with my mail id "[protected]@gmail.com" journey date as 19th January 2015. After seat selection and payment also went fine, amount got deducted from my account but didn't get the booking confirmation. Instead from payment gateway page it came to home page. Here are the details for my transaction: OB No: OB[protected] Journey...

ref no. OB14075908 Date of Journey 25/12/2014 Banglore to Ooty . Date of Booking 17/12/2014 Fare Rs. 1836 Uday Chakravarty Mb no. [protected] Three sleeper seats were booked Uday Chakravarty (M 34 yr), Usha Chakravarty (F 34 yr), Samragyi Chakravarty (F 5 yr) Find Attatched my KSRTC transaction failure report.Do the transfer immediately

Hello, I booked e-Ticket on 19th December 2014 from Thirunallar to Bangalore. But, the transaction was failed and hence ticket was not issued/allotted to me. However, Rs. 2127/- has been debited from my Bank Account. I request you to please refund my money to my Bank Account at the earliest. Here are the necessary details: Name: B.Mathibalan Date of Journey:[protected] Date of Transaction:[protected]:08:04 KSRTC OB No.: IG00IMUZJ2 . Thanking you, B.Mathibalan

Sir,
I tried to book ticket online from Mysore to Hubli on[protected] from Mysore. In the process an amount of Rs.471/- was deducted twice from my SBI account toward transaction ID No's OB14088327 & OB14097033 but no ticket was issued. Please do the needful

HI, I was booking ticket through KSRTC website on 19/12/2014. Ticket was not confirmed and money got deducted from bank account. Still there is no any response. OB Number :[protected] Amount deducted: INR 462.00 Date: 19/12/2014 email-Id: venki.[protected]@gmail.com Ph Num: +91-[protected] Kindly take attention Thanking you Venkatesh

Dear sir/Madam,


I tried to book the ticket from http://www.ksrtc.in/AWATAROnline/manageETCancel.do


My transactions were failed but the money was deducted.

Here are the details of the failed transactions.

Net-banking used SBI

Account Number [protected] SUNIL BANAKAR

My SBI statement
1

19-Dec[protected]Dec-2014) TO TRANSFER
INB The Karnataka State Road THE_KSRTC Payments BSBI[protected]IG00IMNIE2 TRANSFER TO[protected]


2

19-Dec[protected]Dec-2014) TO TRANSFER
INB The Karnataka State Road THE_KSRTC Payments BSBI[protected]IG00IMIGY3 TRANSFER TO[protected] 768.00


Please arrange for the refund of money as per the transactions.

I hope the request will be processed soon.

Thanks and regards
Sunil Banakar


The details for the transaction failure for the booking are as below


Cancellation / Cancellation Request / Ticket Modification / Print
Transaction History (Success/ Failure)
*Mandatory Field
Email Id:
*
From Date:
(DD/MM/YYYY)*
To Date:
(DD/MM/YYYY)*
Status:
*
Submit
Reset
Close
Failure Transaction History.
Slno
OB No.
Journey Date
Origin
Destination
Booked On
Fare
Mobile No
Status
1
OB14087369
24/12/2014
BENGALURU
JAMAKHANDI
19/12/2014
768
[protected]
2
OB14088937
24/12/2014
BENGALURU
JAMAKHANDI
19/12/2014
768
[protected]
3
OB14089675
24/12/2014
BENGALURU
JAMAKHANDI
19/12/2014
768
[protected]
4
OB14090554
24/12/2014
BENGALURU
JAMAKHANDI
19/12/2014
768
[protected]
5
OB14091874
24/12/2014
BENGALURU
JAMAKHANDI
19/12/2014
768
[protected]

HI, I was booking ticket through KSRTC website on 19/12/2014. Ticket was not confirmed and money got deducted from bank account. Still there is no any response, i also conducted Customer Care no one response for me . OB Number : OB14096724 Amount deducted: INR 430.00 Date: 19/12/2014 email-Id: aravind.[protected]@gmail.com Ph Num: +91-[protected] Kindly take attention Thanking you Aravindhan V

Hello, I booked e-Ticket on 18th December 2014 from Shimoga to Bangalore for the Trip Code 1702SMGBNG (AIRAVAT CLUB CLASS, Departure Time: 17:02) . But, the transaction was failed and hence ticket was not issued/allotted to me. However, Rs. 487/- has been debited from my Bank Account. I request you to please refund my money to my Bank Account at the earliest. Here are the necessary details: Name: Abdul Samad Date of Journey:[protected] Date of Transaction:[protected] KSRTC OB No.: OB14080358 I have also attached the snapshot of OB No. for your reference. Thanks, Abdul Samad

Dear sir/Madam, I tryied to book the ticket from http://www.ksrtc.in/AWATAROnline/manageETCancel.do My transactions were failed but the money was deducted. Here are the details of the failed transactions. Netbanking used SBI Account Number [protected] SUNIL BANAKAR My sbi statement 1 19-Dec[protected]Dec-2014) TO TRANSFER INB The Karnataka State Road THE_KSRTC Payments BSBI[protected]IG00IMNIE2 TRANSFER TO[protected] 2 19-Dec[protected]Dec-2014) TO TRANSFER INB The Karnataka State Road THE_KSRTC Payments BSBI[protected]IG00IMIGY3 TRANSFER TO[protected] 768.00 Please arrange for the refund of money as per the transactions. I hope the request will be processed soon. Thanks and regards Sunil Banakar The details for the transaction failure for the booking are as below Cancellation / Cancellation Request / Ticket Modification / Print Transaction History (Success/ Failure) *Mandatory Field Email Id: * From Date: (DD/MM/YYYY)* To Date: (DD/MM/YYYY)* Status: * Submit Reset Close Failure Transaction History. Slno OB No. Journey Date Origin Destination Booked On Fare Mobile No Status 1 OB14087369 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 2 OB14088937 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 3 OB14089675 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 4 OB14090554 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected] 5 OB14091874 24/12/2014 BENGALURU JAMAKHANDI 19/12/2014 768 [protected]

I booked a ticket from Bangalore to chitradurga on 15/09/2014 and then I cancelled the ticket. But till now, the amount is not refunded. The worst part is the customer service. I tried calling the number 22221321 Ext 283 (other banks), they simply receives the call and then ends the call. This is the worst customer service I have seen. Please refund my amount Email ID: [protected]@gmail.com Mobile number: [protected] PNR no: J45447458 Transaction date: 15/09/2014 Bank name: HDFC Account Number: [protected]

I have tried to book tickets for a round trip from Ooty to Bangalore on Dec 19 - 2014. Amount got deducted from my account. But the transaction is showing as failure. Below are the details: Guest user Mail ID: [protected]@gmail.com OB reference Number: OB14094419 Journey Date: 30/12/2014 Return date: 31/12/2014 Amount deducted: 1878 Please refund the amount as soon as possible. I sent mails to [protected]@ksrtc.org. But didn't get any reply. I tried calling your customer care number as well. But the number is always not reachable. Regards, Mubeena

On[protected] I travelled to Mantralaya by Bengaluru - Raichur Bus Trip Code 2235BNGRCH ( Bus No: KA 1124). On 20th evening I noticed that I lost a small Paper Cover in which I had kept my 2 ATM Cards( Corp Bank, UCO Bank) & BSNL Id Card. I will be Extremely Happy & Thankful if same is traced & handed-over to me. My Adress is: SEETHARAMA VARAMBALLI, #1909, 2 Mn Rd, 21 Cross, 'C' Block, Sahakaranagara, Bg -560092. Mob. No: [protected]

Dear Sir, My KSTRC user login is pradeep.[protected]@gmail.com. I tried to book 3 tickets from Manipal to Bangalore (Trip code : 2020MNPBNG) on 23.09.2014. The date of travel was 27.09.2014. I tried trice to book the tickets. But all the three times, the transactions were failed. The OB Numbers are OB13194989, OB13194486 & OB13195447. However, the amount was debited from my account for the first two transactions and on the third attempt, the transaction become incomplete and failed. The amount is not debited. On 25.09.2014, i have received the refund for one failed transaction and till date i have not received the refund of second failed transaction. The ticket amount is Rs.1876/-. I request your good office to kindly check your records and refund the second failed transaction amount to my account. regards Pradeep T S