Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Dear Sir,

This is Kiran P L, I had booked ticket from Kollur to Bangalore on 18th Jan 2015 on ksrtc website . Five tickets were booked initially on the e-Ticket . But two tickets were cancelled on 15th Jan 2015 . I had received the acknowledgment for Partial Cancellation Acknowlegment in email and refund amount will be credited within 7 days .

PNR number : J47468496
Refund Amount : 971.00

I...

Hi, I have booked 1 ticket from Bangalore to Nellore on 23rd and return ticket from Nellore to Bangalore But I dint get any mail or message regarding it. I called ksrtc and told them regarding this. They said transaction is failed . And my OB number is OB14084224 Please refund my money. Thank you ....

Respected Sir, I am a daily commuter in Huskur gate-Electronic city.Today (21st Jan 2015) I had a bad experience from the conductor because of not having change .The bus fare is 5 INR on that route .I gave the conductor 50 rupees since I didn't have any change with me. He started to insult me in front of other passengers.I tried to convince him that I don't have 5 rupees change. He was not even bothered to accept the fact and I knew...

I tried to book e-ticket online from ksrtc.in 2 times. Both the times amount got deducted from my account but did not get the ticket. Following are the details. 1st attempt: Date of ticket book attempt:[protected] OB Number: OB14456471 Amount got deducted: 573.00 Rupees Service no.: 1900BGMBNG Seat no: 18 DHARWAD to BENGALURU - Onward Journey date 27/01/2015 2nd attempt: Date of ticket book attempt:[protected] OB Number:...

Dear sir/madam this regarding rude behavior and speech of bus driver.i am a daily traveler between tumkur and jalahalli cross in ksrtc bus.the service is good.but today morning ie on 21/01/2015 when i boarded the bus conductor said no stops will be given between nelamangala and 8th mile. the bus number is KA-06 F 917 coming from tumkur to bangalore belongs to Tumkur Depo-1. but a stop was given to a staff PERSON at nelamangala depo...

I have booked my Ticket online on 18th & 19th December 2014 from Bangalore to Cuddalore. Money got deducted and ticket not confirmed. I have written mail on 19th December 2014 and remainder mail on 26th December 2014 to [protected]@ksrtc.org. Received reply on 6th Jan 2015 “You are requested to check your bank account in case of refund after 7 business days”. But I did not get any response / refund. Again I sent remainder mail...

I have booked my Ticket online on 17th-Dec-2014 from Chennai to Bangalore. Money got deducted and ticket not confirmed. I have written two mails to [protected]@ksrtc.org but I did not get any response. Details are as follows: OB Number : OB14076834 email ID : [protected]@gmail.com date : 17/12/2014 contact number (while booking) : [protected] Request you to refund the deducted amount(Rupees: 718) at earliest possible...

I tried booking one ticket on ksrtc on 17/12/2014. The transaction got failed and didn't get the ticket. But money debited from my account. I sent mail to ksrtc with the details and got reply saying it will be credited in seven working days. Its now more than a month. I tried calling many times, most of the time it will get connected and nobody will pickup in the office( money will be deducted from the mobile as well) . Even if...

I am Monisha Purushothaman working in a reputed MNC in Mysore. I usually travel from Mysore to Coimbatore almost all the weekends as my parents are in Coimbatore. Last friday on Jan 16th I had reserved the tickets to travel to Coimbatore at 6.45 pm bus.My PNR number was J47837899 and the trip code is 1845MYSMRI . I had to get down in Anoor bus stop where my family resides, but the conductor behaved so rudely insisting that he will not stop...

Dear Sir, I have cancelled a ticket from Bangalore to Hyderabad in KSRTC. Cancellation policy says that 10 % of amount will be charged if cancellation is done 3 days before journey. I have cancelled it 15 days before the journey. However, 23% has been charged. I have been refunded Rs 1297 out of Rs 1686 which is 23%, ie Rs 389 for cancellation, that too 15 days in advance.This is not as per your stated policy. Please help...

I booked a seat in your bus bearing no: KA 0954639 which goes from Bangalore to kannur on 17/01/2015 at 11.00 pm from satellite bus stand. According to the booking the seat allotted for me is seat no-3 as per the request made I was occupying the said seat immediately the conductor who was in charge of the bus created an issue by stating that the said seat is allotted to him and no one has the right to site there. When I show the ticket...

I booked a round ticket for January 31 and February 01 from Bangalore to Mangalore on[protected]. Though the money was deducted from the account no ticket was booked. My email id is [protected]@gmail.com and OB number is OB14458275. The cost is Rs.1537. I request you to kindly refund the amount at the earliest....

I am Sakthi Priyadarshini working with a leading software MNC in Mysore. I belong to coimbatore basically and got to travel to coimbatore every weekend to see my parents and my house is located near othakalmandapam on the pollachi road of Coimbatore. I usually travel in the KSRTC bus with the same departure timing of 18:45 from Mysore with the trip code 1845MYSMRI and get down at the Othakalmandapam bus-stop, which is in between coimbatore...

We have our complaint towards conductors who are not willing to give tickets after taking the full amount . After asking so many times that we need a ticket, they will say you sit, no worries and won't provide a ticket . One of such complaint happened today when we boarded bus from silk board to electronics city toll gate around 1:30 pm - 16th Jan-2015- Bus 356 CW - Bus no.KA-57-F-945. He did not gave ticket to ALL THOSE PASSENGERS WHO...

Hi, Please consider the refund for the following failed transaction number. I have mailed to [protected]@ksrtc.org several times will all the details, but did not get any response from them till date. OB Number : OB14349986 Amount : Rs. 1591/- from HDFC Net banking Journey Details: Bangalore to Kundapura round trip Thanks....

Hello, I booed a ticket on DEC 19th with KSRTC Online Transaction Reference No.:OB14099910. I was informed the refund for failed transaction would happen within 7 working days, which never happened. I called KSRTC and they informed they would raise a complaint to refund the money. Complaint number: 11402. Please suggest is there any way i can get my money back....

I, Sarath Sukumar, tried booking a seat through ksrtc website on January 1, 2105 but the transaction got failed after deducting money from my State Bank of India account. Kindly note the details I used for booking. Log in id: [protected]@gmail.com Journey: Ernakulam to Bangalore Date: 11/01/2015 Mobile no: [protected] KSRTC OB No: OB14261456 Transaction date: 01/01/2015 Amount to be refunded: 1201 Rs Bus Booked: Airavat...

Dear Sir/Madam, I got call from [protected] as KSRTC refundable department we verified your KSRTC complaints form but thing is he called me and said as we are calling from KSRTC ticket refundable department and asking my ATM card no., expiry date and back side of 3 digit code if am asking about his Question and name he saying as we will connect your account to refundable department.even not saying his name my account number and IFSC code...

I was booked ticket from Hyderabad to Bellary on date 12.01.15. .My mail id [protected]@yahoo.com i have done total process without any errors.0B14390061 Amount was Rs.476/- and second OB14397130 Amount was Rs.476/-.Deducted in my standard charted bank account .but ticket was not confirmed without any confirmation.then i was imediately called custmer care [protected] and explained my problem but he was told srever down thats, y ticket...

Hello, I had tried booking a ticket on KSRTC website and due to some technical error the money was deducted but the ticket was not generated. I had sent an email on 18th itself and sent another email on Jan 5th yet have not received the refund. I've been trying to call on the number provided by the call center for the accounts department but nobody answers that. The customer care dept has taken down the complaint and marked it as resolved...