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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated May 17, 2024
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Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 144

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J
JOSEPH SAGAYAM
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ON LINE TICKET BOOKING

Address:Chennai, Tamil Nadu

SIR, I Booked 2 tickets through online reservation of KSRTC from Bangalore to chennai DEPATUE on 17.10.2014 I Booked Ticket on 16.10.2014 @ 8.00 A.M The Amount of RS 964.00 Debited from my Accout to KSRTC but i didnt get any SMS OR E MAIL from KSRTC of Ticket Conformation Hence I request kindly CANCELED my ticket and refund my Amount OB13466320 OB13466357...
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sanketh705
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Grievance

Address:Bangalore, Karnataka

I have multiple things to say, we were supposed to travel to Chennai on 09-Oct at 8:30 PM and catch a flight at 5:45 AM from Chennai Airport(Chennai-Guwahati). I booked the below KSRTC bus looking at the arrival time i.e. 3:30 AM at Chennai. PNR Number : J45933244 Trip Code : 2030BNGCHN Well, on the day of travel I got a message saying the bus is cancelled. How do you expect me to book a ticket on the same day??? This is just...
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mallikarjuna.34
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FARE DIFFERENCE

Address:Bangalore, Karnataka

Hello, We have travelled from Channagiri to Bangalore on[protected] in KSRTC Volvo service. A ticket fare was 467, but in awatar booking it is showing 424 rupees. Why this difference? Actually the price must be less when we are buying ticket with conductor instead of booking online. I want clarification on this. Attaching ticket and online price with this. Thanks Mallikarjun....
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sangramk54
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not refund my money for cancelled tickets

Address:Bangalore, Karnataka

Respected Sir/Madam, I did not receive the refund amount for the cancelled tickets (pune to davanagree and davangree to pune) initiated on 22 sept 2014. KSRTC OB No.:OB13183786 PNR Number: J45583516/ J45583515 login id:[protected]@gmail.com ph no:[protected] I waited for stipulated time of 7 days and then complained to them twice. But no response from KSRTC Please do the needful for receiving my refund at the earliest. Thanks...
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imsurendra
from Bengaluru, Karnataka
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NO REFUND

Address:Bangalore, Karnataka

i had book a round trip from bangalore to pune on 11th september 2014 but the transaction failed.they told me that my money will refund in 7 working days but its more than a month, they donot care at all. i have mailed them many times but no respond at all. please help. loginid=[protected]@yahoo.com KSRTC OB reference no.=0B13076707 transaction date=11th sep 2014 i have done net banking through sbi. account no=[protected] phone...
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Address:Bangalore, Karnataka

HI, I reserved KSRTC bus tickets to nellore on sept 25th and cancelled on the same date. The amount is not refunded to my account till now. I mailed the KSRTC online mail id but still no one get back to me. I tried the customer care numb but no one picked up. Details : Trip code – 2210nlrbng PNR – J45718473 SEATS-25, 26 AMount - 1538. Please take actions to get my money back. After all 1500 is not a small amount to ignore...
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Vinay Ugru
from Bengaluru, Karnataka
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Cancelled ticket amount refund

Address:Bangalore, Karnataka

I had booked 4 tickets from Ooty to Bangalore on 28th of September (KSRTC-Rajahamsa). Due to some issues the tickets were cancelled by KSRTC. Though its been more than 3 weeks of cancellation the refund for the same have not been made. I have also sent a mail to [protected]@ksrtc.org informing about the PNR No of the journey. But, it seems no action has been taken on the same. PNR No : J45604525...
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lakshmana24
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount after taking another ticket

Address:Bangalore, Karnataka

Hi There I have reserved a ticket PNR number J45524959. This is on my father's name Koteswara rao. my father is not be able to travel and I went on travel, Though I have shown my ID Proof and my Father's ID Proof bus conductor did not allow me to travel on this ticket. Instead I have taken new one as directed by bus conductor, have to applause for his sincerity. As well he told me to send the both tickets and the ID proof of the my...
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gaurav25786
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket cancellation refund amount

Address:Bangalore, Karnataka

I had cancelled tickets on 28th September for Bangalore to Goa and return, however i have not received the refund amount even after 15 days. I tried calling all the numbers provided by KSRTC but no one is responding. I don't know how should i approach them. Please resolve this issue ASAP. This is purely carelessness from KSRTC. If you don't want to respond to customer queries and problems why do you even have customer care dept. PNR - J45377470,...
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Praveen CK
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount after cancellation - one month over now

Address:Bangalore, Karnataka

I have cancelled two tickets and amount is not refunded back till now. its almost one month now for one cancellation and other one is two weeks. Request your help to get the money back and details are mentioned as below. Also please not the call center and accounts number section numbers are always busy and no one is pick the calls and also no response to my repeated mails so far PNR Number :J44924079 Date of Journey :10/09/2014 Date...
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Saravanan Mahalingam
from Delhi, Delhi
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**Refund for Cancelled service on 27th Sep 2014 - Not Received**

Address:Bangalore, Karnataka

PNR #: J45313721, KSRTC OB No. OB13039742, Trip code: 2100BNGPDK Class of Service: RAJAHAMSA EXECUTIVE From: ELECTRONIC CITY BMTC DEPOT To: TRICHY This ticket was booked online and due to some problem which occurred on 27th of Sept the service got cancelled by KSRTC. Still I haven't received the refund amount for the ticket booked. Tried called the numbers provided on the ticket but they seem to be irresponsible and treat the customer without...
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Srihari urstruly
from Valavanur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response for the online refund - amount deducted & no tickets are confirmed

Address:Bangalore, Karnataka

My name is srihari. I have reserved tickets from Bangalore to Hyderabad and vice versa through online mobile app ksrtc awatar, the issue is amount got deducted and tickets were not confirmed. So I have sent an e-mail stating Austinall the details to online refund section. As I didn't get response for a while I tried calling Complaint section of ksrtc, when one of them picked my call instead of helping consumers he is talking rubbish asking...
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Soumyavipin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in refunding Cancellation ticket fund - 17 days

Address:Bangalore, Karnataka

Sir, I have booked a ticket from KSRTC online booking website from Bangalore to Mangalore and due to my inconvenience i had to cancel the ticket on 27/10/2014. During cancellation i was intimated of refund of ticket amount with a week. Its almost 17 days since i have cancelled my ticket and i didnt got any refund. I tried contacting KSRTC customer service number, they did not pick up the phone at all even though i waited for 25min over the...
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M
mahven
from Bengaluru, Karnataka
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Refund Not processed for failed transaction

Address:Bangalore, Karnataka

I have not received a refund for failed online transaction made on KSRTC website, there is no response for many of my mails either. I request concerned authorities to look into the matter and take required actions to prevent such things to consumers. my transaction details : OB13340264...
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Sriharsha Sirigiri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TICKET FARE CHEATING

Address:Koppal, Karnataka

Dear Sir my name is sriharsha i have booked a ticket on ksrtc.in site from gangavathi to hydrabad but while i checked on website it shows that the fare is 485 i booked 3 seats later 1738 has been deducted from my account i contacted the call center for ksrtc they are not giving proper ans for my debited details.....
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GladstonXavier
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Laptop while travelling in KSRTC Airavat bus from Bangalore to Chennai

Address:Bangalore, Karnataka

I was travelling from Bangalore to Chennai on 10th October 2014 in KSRT Airavat bus number KA -8348 and my PNR number is J5913702 I boarded the bus with 2 bags and have kept it side by side in the luggage section above my seat. When nearing Chennai bus stand when I checked for my bag I could find only one of my bag and the Laptop bag was missing. I informed the conductor immediately and they seemed not to care at all and rather accusing...
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NatashaJ
from Pathanamthitta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for Cancelled service on 27/09/2014

Address:Bangalore, Karnataka

PNR #: J45622613 Trip code: 2155BNGCHN Class of Service: RAJAHAMSA EXECUTIVE From: Shanthi Nagar Bus Stop To: Chennai KMBD The ticket was booked online and due to the problems which occurred on 27th of Sept the service was cancelled by KSRTC. I have still not received the refund amount for the ticket booked. Tried called the numbers provided on the ticket but they seem to be irresponsible and treat the customer without any concern...
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Venkatesh Nalam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled Ticket Money Not Refunded

Address:Bangalore, Karnataka

Dear Sir, I have booked a ticket from KSRTC online booking website and due to my inconvenience i have cancelled the ticket. during cancellation i was intimated of refund of ticket amount with a week. Its almost 15 days since i have cancelled my ticket and i didnt got any refund. I tried contacting KSRTC through email but no luck(no reply from them), i also tried their customer service number, they are very irresponsible that they picked up...
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A
ani nithin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus timings irregularities

Address:Dakshina Kannada, Karnataka

Hello sir, ksrtc has provided a very good bus service from mangalore(karnataka) to kasargod(kerala) .the bus servic and timings and punctuality was considered very good and convinient for people travelling on regular basis for work since past one month we need to wait for more than half an hour for bus with somany buses there in service we don't understand wat is creating this havoc and inconvinence to public...
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laxmikanth chindam
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited for cancelled ticket

Dear Sir, I have booked a ticket from KSRTC online booking website and due to my inconvenience i have cancelled the ticket. during cancellation i was intimated of refund of ticket amount with a week. Its almost 10 days since i have cancelled my ticket and i didnt got any refund. I tried contacting KSRTC through email but no luck(no reply from them), i also tried their customer service number, they are very irresponsible that they picked...
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