Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Money still not refunded even after four months and multiple follow-ups. Transaction no - OB12469823 Journey From/To: BANGALORE to CHICKMAGALUR Status - Failed Ticket Nos. - 3 Bank - SBI Journey Date: 15.7.2014 Bus Timing: 2:35 pm bus Mobile - [protected] This is a complaint against KSRTC online refund department for failed transactions. I had tried to book 3 tickets on 15th July, 2014 for journey from Bangalore to Chickamagalur"...

KSRTC Perumbavoor Depot has a service via Govt Medical College Ernakulam. From the last 3 months the service have interrupted nature. Lot of regular passengers depending the service including patients to Medical College, Ekm. The bus route is Panamkuzhi- Thrippoonithura service This route we have no sufficent bus service. This is for your kind notice. Prasanth MK [protected]...

This conductor of KA - 18, F-574 on 21st Nov 2014 today asked lady to get down in wrong place just because of driver willing to go on fly over which was opposite to what he said while boarding the lady who is a patient. None of the customer care numbers responded properly when called. KSRTC customer care is waste and careless for even for lady passengers....

Poor behavior and demand of money from conductor of Bus: 16/11/2014, Trip Code 2247BNGCHN, Bus No - KA -538, AC sleeper. Due to some booking mistake instead of selecting Electronic City as boarding point, I selected Shanti Nagar. On receiving crew details I called crew that my female friend would be able to board from Electronic city. I was affirmed that there wont be any issues with it. So we waited at Electronic City. After my friend...

I booked 2 tickets having PNR number J46371501 & J46403975 amounting to Rs.1912 and Rs.1208 respectively. I had recieved a mail stating that the ticket has been cancelled and the amount after applying cancellation charges which amounts to Rs.1040 and Rs.942 will be refunded within 7 working days.I've waited for 7 working days and then i've sent mails to [protected]@ksrtc.org but didn't get any reply. I've tried calling the customer...

Sir We took 2 full ticket from Thrissur to Chalakudy on 14/11/2014 at 18.33 hrs in the KSRTC bus with Reg No:KL-15 9647 which was going to Cherthala.The bus was over crowded and the seats that reserved for ladies were occupied by the male passengers. we requested the conductor to vacate the seat and to help us to get the seats . But he laughed with other passengers and went to the front side and sat in his seat. He denied our Rights as...

I have booked a ticket for my father from Hyderabad to Bellary today 7Nov2014. Unfortunately he forgot to carry the ID card. The driver behavior was bit rude and he didn't allow him to board the bus. I couldn't cancel the bus ticket and could not board the bus. I had to buy a new ticket for getting in to the bus. I have been travelling(Bangalore to Hyderabad) with KSRTC since last 7 years and never had this kind of experience. Definitely...

as our government is giving salary to the employees of ksrtc on monthly basics and pensions.our government is not watching / monitoring the work of these employees .they will be payed even if they done or not done the work properly.by this our ksrtc is suffering a huge loss day by day while the private bus owners profit is increasing. by considering this huge loss of ksrtc, government is forced by the private bus owners to increase the bus...

KSRTC hasn't refunded for the cancelled bus service (PNR J[protected]. Amount: Rs 769. It's more than a month now. Not getting response to email requests. No answer to phone calls. Here is the cancellation email from KSRTC to me (3.5 hours before boarding time): _____________________________________________________________________ Service Cancellation Alert KSRTC regrets to inform that for PNR No. J45760355, service 2230BNGCHN from...

Sir, I've made two transactions of Rs 1960 each (total Amount: 3920) on 31/10/2014 which was un-successful & amount has been debited from my bank account. Could you Pls refund the same. Details are as below Date of Journey: 01/11/2014 Date of Booking: 31/10/2014 Travel Place: Bangalore to Palakkad OB Numbers: OB13620132 & OB13620748 I have tried calling the called customer care around but couldn’t get connected. You...

I had booked ticket from Mantralayam to Hubli details are as given below. PNR Number : H45340272 Date of Journey : 02/10/2014 Trip Code :2015MNTHBL We had waited till 21:00hr on journey date later after the enquiry got to know the this bus has been cancelled and there is schedule at this time.I tried many time to contact KSRTC conatct number given in the ticket but there was no respond. I did not even get any bus cancelled notification...

I've made transaction of Rs 1571 on 5th of September which was un-successful & amount has been debited from my bank account. Could you Pls refund the same. Details are as below Bijapur to Bangalore OB-number[protected] date of transaction- 5/9/2014 I have called customer care around 1000 times, only 2 times I was lucky to speak to Cust care executive. They had promised amount will be refunded within 7 working days, so far no update...

A conductor of ksrtc bus in root from dharwad to belgaum I asked him to give the daily pass but he told me that he cant give daily pass. This is happened on 20/10/2014 the bus is belongs to haliyal depot & the bus no is KA 42 F 1520 IN the bus it is mentioned that daily pass are available for that contact conductor. but they not give daily pass....

Today 24th Oct 2014, from Belgaum to Ulavi (Near Dandeli) bus facility was not available even after waiting for 2 hours. After having question about the bus operation to controller he started shouting like "we have many work to do" just because the bus was coming from Inchalkaranji and it was not belgaum depo bus. We (17 adults group including small kids and female elderly) were waited for 2 hours and after contacting Chikkodi depo controller,...

Hi All.. I struggled to get the Refund Amount which got debited during my Failed Online Booking Transaction.. I had struggle for more than 45 days. At last I was in touch with the right team and the amount got refunded within 5 minutes. I have posted multiple complaints on the same forum.. Now I am happy to share an important info that will help to get the amount refunded.. Contact the amount mentioned number and dial the...

Online Booking Transaction No. OB[protected] Failed OB13116727IGZ6405346 TRANSFER TO [protected] CAO- FA- KSRTC E - T We have booked a Ticket from Bangalore to Nellore for 1.10.14 and Nellore to Bangalore for 4.10.14 for which the transaction details are as mentioned above. But, the transaction has failed. When we inquired on the customer care and sent an email, they said the amount of Rs.1700 for the transaction will be credited...

Hi I have tried to book a ticket on26th Sept, from Bangalore to Tirupathi. The amont had got dedcuted from my account though the ticket has not been booked.I have tried calling the account section and mailed to the email id mentioned and no action nor response has been there. I need to escalate this issue and get the refund. Please let me know if there is a way to do it. Transaction id: IIN/KSRTC Centr/[protected]/0 Thanks....

With my family I was travelling from Udupi to Mysore on 10.10.14 in Non Ac Sleeper departed at 21.00 hrs from Udupi. PNR No. J[protected]Bus No. KA-19F2979). We have not booked a ticket for our child, but in the bus, conducter insisted to book a half ticket for the child. I requested him to provide a seat for the half ticket. The conducted replied that if the seat is required you ask your child to get down. He then has issued a half ticket...

I tried to book a return ticket from Mangalore to Bangalore and return today and the amount is deducted from my bank account but the ticket did not get confirmed. Can you please refund the amount deducted as this was a failed transaction OB Number: OB13358778 Transaction date : 6th October 2014 I have written numerous emails to [protected]@ksrtc.org, but not a single reply to any of those emails. Can you please give me provide...

Hi, I tried to book a KSRTC ticket on 06-Sep-2014 but it was unsuccessfull. I was trying to book the ticket as a guest user Please find attached the screenshots of the failed transactions OB No : OB13020093 Transaction date :[protected] Kindly arrange a refund for the same Thanks and Regards, Viswanathan...