Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

I had booked ticket for journey on[protected] from Kasargod to Bengaluru for the purpose of attending some doctor/hospital. Journey was fixed on[protected] at 20:30 hours. PNR number 47257260. I was at bus stop as mentioned in the journey ticket well within the time for starting the journey. My mobile number [protected] was furnished in the ticket. The KSRTC neither sent SMS regarding bus number & crew details nor conductor/driver didn't contact me. I was left alone at bus stand during night time for about 2hours and there after i had to travel by a taxi to bengaluru by payment of absorbent amount. Please note that, i am 66year old senior citizen having no good health. I was put to lot of tension, mental agony & irrepairable loss. As a result i had to spend more than Rs. 15000 for immediate return to bengaluru. The crew members of the bus didn't have basic courtesy of contacting me when they had my mobile number. To my surprise, I received Journey details (trip code, bus number, crew contact details) via SMS only on next day. I received SMS on[protected] at 20:22 which was suppose to be sent on[protected] one hour before the journey scheduled for 20:30 hours, which reflect the matter was not properly attended at the right time at your office. I hear by request you to pay me the compensation of Rs.25000 immediately by way of DD to following address address - K.S.Bhagwath 37/9, Ganga Nilaya 20th main Road, 2nd cross Marenahalli, Vijayanagara Bengaluru -560040 Thanking you, K.S.Bhagwath

Hi Team, Need refungI have reserved the seat through online and amount has been debited from my account but I have not received either an auto generated mail from ksrtc nor confirmation message from ksrtc. If I check now it is showing reserved seat. Please check and refund the amount. Details are below: Bus : bangalore to Hyderabad Date of Journey:23rd dec 14 Date of Reservation : 18th December 2014 Transaction reference number:ob:OB14082001IG00ILCXW1 Amount : INR 1048 Bank: Sbi Seat no: 16 Regards, charalasudhabhargavi Ph : [protected]

Hi Team, I have reserved the seat through online and amount has been debited from my account twice but I have not received either an auto generated mail from ksrtc nor confirmation message from ksrtc. If I check now it is showing unreserved seat. Please check and refund the amount. Details are below: Bus : bangalore to Agumbe Date of Journey:24th dec 14 Date of Reservation : 19 December 2014 Transaction reference number: IG00IMTAE7 and IG00INEHA2 ( twice got credited to ksrtc bank account) Amount : INR 1184 (592 twice) Bank: Sbi Seat no: 25 Regards, Balakrishna.A.D Ph : [protected]

Dear Sir, On 19th December 2014, I tried to book tickets on ksrtc.in as a guest login from Mumbai to Udupi. But amount has bees transferred but tickets were not booked. Its showing error page. I tried 2nd time but still the same problem. So totally 8200 Rs deducted from my SBI account but tickets not booked. I don't even get any mails or messages from KSRTC also. Please help me out to refund my amount 8200rs. My mail id used for booking is - [protected]@gmail.com Mob No: [protected] Please let me know the updates. Thanks & Regards, Mithun Kamat

Hi, Twice i tried to book a round trip from chennai to bangalore and bangalore to chennai in Rajahamsa on 18/12/2014 and 19/12/2014 respectively. But I didnt get any confirmation mail or message regarding ticket booked. But an amount of 821/- has been deducted from my account both the times. Kindly check and refund the amount deducted at the earliest and do the needful. KSRTC OB No. : OB[protected] Date 18/12/2014 KSRTC OB No. : OB[protected] Date 19/12/2014

Following transactions where payment has been deducted from my bank account but transaction failed and no tickets got booked. 1)amount deducted -Rs 730 KSRTC OB NO-OB14076202 Journey date-17.12.14. Bangalore to Trichy 2)amount deducted -Rs 730.KSRTC OB NO-OB14076220 Journey date-17.12.14. Bangalore to Trichy Please refund the amounts urgently. Regards Krishanu

I tried to book 2 tickets from Bangalore to Hyderabad on 17th of December, 2014 for the travel date: 18th of December, 2014, I entered my bank details and tried to place an order, it gave an error message after saying please wait for long time and my money was also deducted. I checked My Itineraries to check if my tickets were confirmed but nothing was there. Now when I check under My Itineraries-> Failed Transactions: it shows following, BENGALURU to HYDERABAD OB[protected]/12/2014 17/12/2014. Please let me know when will I get the amount refunded to my account as it has been 2 days already. Looking forward for your response Thanks, Kamlesh BENGALURU to HYDERABAD OB14077724 18/12/2014 17/12/2014 |

today i had booked twice for honnavar from bangalore but after transection i got some error message and i lost money and no ticket was booked or any message is got from ksrtc. i kindly request to refund the money which ive lost as earliest to my account

Need Refund Hi, I have booked Tickets from Chennai to Bangalore today. Amount got deducted. But the booking status is showing as Failure. Below are the Details: Mail ID : malli.[protected]@gmail.com OB Reference number: OB14094087 Journey Date: 19/12/2014 Amount: 448 Account No : [protected] IFSC code : SBIN0000803 State Bank of India Please refund the Amount as soon as Possible. Regards, Mallikarjunareddy.D

Hi, I had booked ticket for journey on 19/12/2014 at 3.15 pm in ksrtc bus from hyderabad to belgaum for travel on 19/12/2014 in airavat gold class seat no. 18. But I didnt get any confirmation mail or message regarding ticket booked. But an amount of 908/- has been deducted from my account. Kindly check and refund the amount deducted at the earliest and do the needful. Account No.- [protected] State bank of hyderabad transaction date: 19/12/2014 Ref No:BSBH[protected]G00IMQWy4 Seat No: 18 email-id: bhattacharjee.[protected]@gmail.com

Hi, I had booked ticket for journey on 24/12/2014 at 10.30 pm in ksrtc bus from bangalore to Tirupathi on 18/12/2014.But I didnt get any confirmation mail or message regarding ticket booked. But an amount of 562/- and Rs 619 have been deducted from my account. Kindly check and refund the amount deducted at the earliest and do the needful. Account No.[protected] Ing Vysya BanK transaction date: 18/12/2014 Ref No: R[protected] & Ref No: R[protected] Seat No: 11 email-id: [protected]@yahoo.com

BOOKING DATE :[protected], REF. NO: OB 14089471 & OB 1408821, AMOUNT : 1048 & 1048 TOTAL = 2096 EMAIL : [protected]@gmail.com, phone number : [protected] ( passenger number ), [protected] ( please call this number for any clarification ), Bank name : federal bank. THANKING YOU WITH REGARDS KIRAN I KAMAL PH : [protected],

Hi, I booked the KSRTC Ticket from Bangalore to Tirupati on 19.12.2014 and transaction failed also amount deducted from my account, please check the below details and refund the amount to my account OB14082848, OB14083092, OB14083263, OB14083357, OB14083826 Am expecting this issue resolve asap. Thanks,

As I was trying to book a ticket from BANGALORE to SHIKARIPUR on 18/12/2014 but the Booking was failed and amount Rs.930.00 is debited from my account. I kindly request you to refund my amount as soon as possible details are given bellow REFERENCE NO : OB14081815 email ID : [protected]@gmail.com mobile no: [protected] Kindly do the needful, Yathish N S

Yesterday i.e 18/12/2014 at 9.30 AM during the process of online booking round trip tickets from Bangalore to Puttur KSRTC site "http://www.ksrtc.in/site" didn't work after the payment and I did not get the tickets. 1188/- Rs has been deducted from my ICICI Bank account. So, I kindly request you to refund me the amount deducted while booking online tickets as soon as possible. Yesterday I have mailed to [protected]@ksrtc.org regarding the same but I didn't get any response. Email Id: [protected]@gmail.com

i booked my tickets airavat bliss service 1450CHNBNG for the date 20/12/2014.But after debuting money from my account, i didn't received any conformation of tickets through mail or message.please send me the confomation of ticket as soon as possible or refund my money to my account.plrease maitain the server healthy

Hi Sir, The KSRTC buses when they are going to Bangalore, bus conductor is not allowed the Attibele passenger(18/12/2014).By mistake catch bus they taking ticket for Attibele, but they not giving stop Attibele.Directly going to fly over.Please take action and resolve this problem.The bus came by Magadi bus division. Bus details KA:42 F244 Conductor Name:Bharath Token number:3506 Thanks & Regards, Mahesh Kumar [protected] [protected] Mail ID:[protected]@hotmail.com

Refund of amount on Transaction Failure I tried to book a ticket from Chennai to Bangalore twice on 17th December, 2014 for 4th jan, 2015 the amount of 786 was deducted both times and the ticket wasn't booked even once I want to know when can I expect my 786*2=1572 back Passenger detail : Shalini Chhabra no given : [protected] email ID used in booking :shalini.[protected]@gmail.com HDFC NET BANKING USED

On 21 October 2014, i tried booking 2 tickets from Kannur to Bangalore via online and they both ended up in failure after the payment was made. I had contacted the customer care and they requested me to email to [protected]@ksrtc.org (Accounts Section) with OB no & user id. Well, after sending that i had called the accounts section several times, every time a lady picks up the call and keeps the receiver aside until the call timed out. I had even followed up with several emails but not one response yet. Its been almost 2 months now and i do not see my money coming back.

On 17.12.2014, online, I wanted to book the ticket from Belgaum to Bangalore by AC 2 Sleeper and the money was deducted but the ticket neither came in the mobile nor in the screen. My phone no. is[protected] and e-mail address is ray.[protected]@rediffmail.com. Twice I was failure because bank online was not sending SMS message for transacting the ticket and deducting money online.