Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

Hello, I had tried booking a ticket on KSRTC website and due to some technical error the money was deducted but the ticket was not generated. I had sent an email on 18th itself and sent another email on Jan 5th yet have not received the refund. I've been trying to call on the number provided by the call center for the accounts department but nobody answers that. The customer care dept has taken down the complaint and marked it as resolved...

Respected Sir/Madam, My name is Anand Kumar and my mobile number is [protected]. I would like to put request/complaint with you that I have left my bag in KSRTC bus itself and got down in TUMKUR main bus stand. I got down bus in between 7.30 PM to 8.00 PM. Any chance, your cleaning staff/any other staff found this, please intimate me. Since I have few important documents in that bag. Morevover I do have my private company identity card...

I booked a ticket online from ksrtc.in. Ticket booking is successful but ticket amount is deducted twice from my account. I have dropped a mail couple of times on this to [protected]@ksrtc.org but i no action was taken and i dint recieve any response from them. I tried calling the customer care many times, my call was not answered by any customer care executive. My ticket details: PNR number: J47693601 OB number: OB14307520 username:...

Hi, My name is Pradeep Kumar and I wish to file a complaint against KSRTC. I had to travel to Cochin on 2nd Jan 2015. So, I logged into the KSRTC website and booked the to and fro tickets. Though the money was debited from the account, as there were no seats available, no reservation happened. And I traveled by another bus service. However, an amount of Rs. 2250/- deducted by the KSRTC against reservation has not been refunded to the account...

Hi! I booked a ticket on 4.12.2014 on the KSRTC website and the transaction was a failure. KSRTC Online Transaction Reference No.:OB13939556 I have mailed [protected]@ksrtc.org and haven't received any response from the team. An amount of Rs2992 has been deducted from my account! I've tried reaching the following phone numbers for more than 10 days now at all given office hours. Nobody picks up the phone! Please look into this at the...

I have booked a ticket through ksrtc.in web site on 02 Jan 2015 with the username/email id [protected]@gmail.com An Amount of 627.00 Rs debited but ticket is not confirmed (failed transaction) with the Reference No OB14269643. Please refund the Money back....

Hi KSRTC Team, I am Sameer Shet (Guest User). On 17/12/2014 I was trying to book online KSRTC ticket from Udupi to Panaji (2230MNGPNJ, Seat # 29, 30), but due to system failure transaction, it was failed, however, my account was debited with Rs. 1142/-. I have dropped mails to "[protected]@ksrtc.org" and "[protected]@ksrtc.org" and also tried reaching the Accounts Dept of KSRTC[protected] Ext. 283, 22220386 and 22221325, but no response...

He has been not responded properly and told another number [protected].When we cal to this number they told always web site shoened number [protected] will tell our number. Then who we contact is this your service.They only told to contact any body and complaint it.As citizen of india am complainting.Plz take strong against the customer care, .Plz take action.Plz work sincerly for karnataka.I made a cal if dont believe enquiore cal 11:36 pm.br...

I was booked ticket from Bangalore shantinagar to Vijayawada with login user id: cheshma.[protected]@gmail.com on 01.01.2015 and also i have done total process without any error but money Rs 996 was deducted from my BOB account and ticket was not booked without any confirmation, immedietly i was called to customer care and explained about my problem but they told server down if server and money will return 7 days, ok i believed them and again booked...

Hi Team, I am MADHU B. on 02/01/2015 i was try to book online KSRTC ticket from BANGALORE to DHARMASTALA, but due to system failure transaction didn't completed but my account was debited... Below are the details Reference No OB14271021 Date of trasaction- 02/01/2015 Mobile [protected] mail id [protected]@gmail.com. i called customer care regarding my complaint they had given accounts department number bearing [protected] but no one concern...

Hi Team, I am Sandeep khot. on 18/12/2014 i was try to book online KSRTC ticket from Bangalore to belgaum but due to system failure transaction didn't completed but my account was debited... Below are the details Reference No OB14082563 Date of trasaction- 18/12/2014 Mobile [protected] Email- [protected]@gmail.com I book same seat by paying cash. Thus request your help in getting my funds back. I send around 6 email to online [protected]@ksrtc.org...

Sir, I had booked an online ticket to travel from Bangalore to Kottayam on the Karnataka state road transportation corporations online website. I booked the ticket on 5/01/15 to travel on the date 11/01/15. After paying the amount of 1046rs I did not get the confirmation message and also the amount was taken from my account. Later when I checked the seat also was not booked. Kindly do the needful....

I had cancelled my tickets from Bangalore to Mumbai for 9/9/2014 (cancellation date 2/9/2014) but I still havent received a refund in spite of several phone calls and emails. Find below the deails: PNR no: J45095083 Trip code: 2100BNGMUM No. of seats: 2 Refund amount: 1965 (Total fare: 2243) Passenger name: Chintan Sarda I request you to look into it urgently. Chintan Sarda...

Dear Sir / Madam, I had book online ticket from KSRTC website. The journey was from Ooty to Mysore on 03.11.2014. Due to some reason I got SMS regarding the cancellation of the bus on 2.45pm. The travelling time was 5.45pm. If anyone has book the ticket from online website, after the cancellation from KSRTC the amount needs to be transfered to my account. But the amount was not transfered yet. I have the tickets and also the communication...

Hi Sir, On 19/12/2014 i tried to book ticket from Bangalore to Vijayawada. but, I got the failure notice on the process of ticket booking but amount is debited my card account. Transaction details Ticket Ref No. OB14091962, Date : 19/12/2014, Journey : Bangalore to Vijayawada, Amount : 1922.00, Mobile No : [protected]. I had requested twice to 'onlinerefund' but did not received any response and money is not credited.Kindly refund the money...

Hi Sir/Madam I am Anand tried to Book the Bus tickets by using my debit card from KSRTC online ticket bookings on 18/12/2014 . While booking ticket, the transaction was failed from KSRTC. But from my debit card account amount for Rs.2587 got deducted. Its being 12 working day since the transaction got failed But still now I have not got my money back. After sending number of emails, I haven't got any reply from their side. Below is...

I try to book a bus ticket on Ksrtc Avatara site on 19/12/2014, with OB 14092702 and amount of Rs 433 had been debited from my bank account but the booking is failed. I sent mail for refund many times to the mail id [protected]@ksrtc.org but no use. I tried to contact ksrtc phone number[protected] but nobody receive in extention table. Refund the amount immediatly....

Hi, I had booked 3 tickets using online ksrtc booking site, below are the trip details - PNR Number : J47466893 Date of Journey : 02/01/2015 Trip Code : 1830BNGDVG Class of Service : AIRAVAT Seat No(s) : 13, 15, 16 Service Start Place : BENGALURU Passenger Start Place : BENGALURU Service End Place : DAVANAGERE Boarding Point : KEMPEGOWDA BS [MAJESTIC] Booking Counter : ONLINE Departure Time : 18:30 Hrs. Platform Number...

In KRSTC ticket booking shop, the person from KK travels is sitting inside and blocking many tickets and selling with 120 rupee higher than the original fare. that is (462+120) = 580. Saturday ( 27.12.2014) i was about to book the ticket from karaikudi to bangalore, on that time i faced this issue while askin about this, no response from their side. Passenger cant use this service, kk travels is earning, passenger is paying more money. people...

I TRIED TO BOOK A BUS FROM BANGLORE TO SIRSI ON 26 TH DEC, 2014 BUT THE TRANSACTION FAILED AND MY MONEY RS. 1355 GOT DEDUCTED. I PAID THROUGH CANARA INTERNET BANKING AND THE REFERENCE NUMBER IS 2193323. PLEASE REFUND THE SAME AT EALIEST POSSIBLE. MY DETAILS ARE AS FOLLOWS : NAME :SUDESH R. MOB : [protected] EMAIL :[protected]@gmail.com...