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Karvy Complaints & Reviews

3.7
Updated: Nov 13, 2025
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Karvy reviews & complaints page 39

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C
chintanvadi
from Ahmedabad, Gujarat
Sep 26, 2018
Resolved
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Website: karvymfs.com

My bank account was debited of 50000/- rs on 24th september 2018. As i did not initiated this transaction, I complained with my bank who inturn informed me that This transaction was done via karvy one time mandate. I have informed local karvy office regarding this fraudulent transaction and also told them i have not received any mutual funds for the money deducted by this transaction.

Now they are asking for details such as which mutual funds were bought by me using this money. I have told them many times that this is either a fraud or a software glitch due to which the money has been debited from my account without my consent using the karvy one time mandate.

I have tried calling the helpline number but it is of not much use. I have also emailed karvy at their [protected]@karvy.com ; ktrack.[protected]@karvy.com

i hope raising the complaint here solves my problem and my money gets refunded in my account
+3 photos
Nov 3, 2018
Complaint marked as Resolved 
Karvy customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2018
Karvy Customer Care's response
Dear Sir/Madam,

We regret the inconvenience caused.

We have received the same complaint on twitter. We will check with the internal team and get back to you shortly.

Regards
Team Karvy
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    K
    KodaliBalaji
    from Chennai, Tamil Nadu
    Sep 26, 2018
    Resolved
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    Address: Kanchipuram, Tamil Nadu, 603103

    I have submitted address update request on 22nd sep, 18 / 23rd sep, 18, 24th sep, 18 & 25thsep, 18 for adhar till now i. E., 4 times and it was rejected all the 4 times due to tranlititeration error. I am confident the last time is 100% correct but still is rejevted, how do i know which word is the problem?

    Please resolve this issue, i will send all the details once you acknowledge this.
    Oct 28, 2018
    Complaint marked as Resolved 
    Karvy customer support has been notified about the posted complaint.
    Verified Support
    Sep 27, 2018
    Karvy Customer Care's response
    Dear Sir/Madam,

    With reference to the above complaint, please share your aadhaar/URN numbers along with the local language to kcpl.[protected]@karvy.com for further assistance.

    Regards
    Team Karvy
    Sep 27, 2018
    Updated by KodaliBalaji
    Thank you Karvy Team for your very prompt response in this regard, have just now shared the details in the above mentioned email id. Hope the issue will be resolved now.
    Sep 27, 2018
    Updated by KodaliBalaji
    My 5th request also got rejected just now, hope your team is looking at this issue and waiting for your response.
    Sep 27, 2018
    Updated by KodaliBalaji
    I have applied 6th time just now, the URN no is 0000/00534/34064. The address typed as attached.

    Sep 28, 2018
    Updated by KodaliBalaji
    Dear Sir, The above one also got rejected for Transliteration error again, Please advise whether should i apply again or wait for your response.
    Oct 14, 2018
    Updated by KodaliBalaji
    Dear Karvy Team, There is no response / update from your end after sending all the details, May i have your response at the earliest please?
    Oct 29, 2018
    Updated by KodaliBalaji
    Dear Karvy Team, who has marked that this complaint is resolved. THIS IS NOT RESOLVED.

    Dear Karvy Team, YOU HAVE NOT RESPONDED AFTER RECEIVING ALL THE DOCUMENTS SHARED WITH YOU, Is this a bogus platform ?
    Oct 29, 2018
    Updated by KodaliBalaji
    THIS ISSUE IS NOT RESOLVED BY KARVY TEAM
    Oct 29, 2018
    Updated by KodaliBalaji
    THIS ISSUE IS NOT RESOLVED BY KARVY TEAM YET
    Oct 29, 2018
    Updated by KodaliBalaji
    NO RESPONSE RECEIVED FROM KARVY HOW CAN THEY CLOSE THIS ISSUE AS RESOLVED?
    Thank you Karvy Team for your very prompt response in this regard, have just now shared the details in the above mentioned email id. Hope the issue will be resolved now.
    My 5 th request also got rejected just now, hope your team is looking at this issue and waiting for your response.
    Plz resolve the issue as details submitted in english are showing correct in hindi and getting this massage Transliteration Error in the Request Field, .

    [protected]
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      A
      Aruna Madhavi Samudrala
      from Guruvayur, Kerala
      Sep 26, 2018
      Resolved
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      Address: 560075
      Website: Uidai.gov.in

      Updated my address in aadhaar but shows transliteration error all the time. Done updating many times but still getting the same issue even though corrected.

      Updated karvy internet services on website consumercompliants.in regarding the same but did not receive any reply till now. Kindly update my address.
      Below is the request urn provided by aadhaar services:

      0000/00533/00560

      Kindly do the needful. Thankyou.
      Oct 28, 2018
      Complaint marked as Resolved 
      Karvy customer support has been notified about the posted complaint.
      Verified Support
      Sep 27, 2018
      Karvy Customer Care's response
      Dear Sir/Madam,

      With reference to the above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

      Regards
      Team Karvy
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        N
        Nitin Thakur 209
        from Bengaluru, Karnataka
        Sep 25, 2018
        Resolved
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        Address: 560037

        Dear sir/madam,

        I have updated my aadhar address using uidai official site (Uidai.gov.in) by attaching a valid address proof. After 1-2 hours i am receiving an error message saying "your request 0000/00533/84903 has been rejected due to: transliteration error in the request field." the translation to the native language is not correct, so i have corrected it and submitted the request. I still received the same error again and again. There is no specific reason why i am getting this error.

        Please help me as to why this error is encountered in my request.

        Regards,
        Nitin
        Oct 27, 2018
        Complaint marked as Resolved 
        Karvy customer support has been notified about the posted complaint.
        Verified Support
        Sep 26, 2018
        Karvy Customer Care's response
        Dear Sir/Madam,

        With reference to the above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

        Regards
        Team Karvy
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          P
          Premc58
          from Delhi, Delhi
          Sep 25, 2018
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          Address: Dakshina Kannada, Karnataka, 575003
          Website: uidai.gov.in/ wherein karvy is online service provider

          Several times while trying to update aadhar address online i got the message "your request has been rejected due to: transliteration error in the request field". This is the 9th time i have been denied my service. Pl tell me what is the transliteration error in my request. I seems that people are being forced to go to karvy deliberately.

          Now today 25/09/2018 again i have tried vide urn 0000/00533/77809 please help and update with this time. Pl update my address.
          Sep 25, 2018
          Updated by Premc58
          URN 0000/00533/77809 please help and update with this time .Pl update my address in aadhar online.
          Sep 25, 2018
          Updated by Premc58
          Inspite of the request again it has been rejected due to: Transliteration Error in the Request Field, Kindly help and make it accept and update my address as requested by me
          Verified Support
          Sep 26, 2018
          Karvy Customer Care's response
          Dear Sir/Madam,

          With reference to the above complaint, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

          Regards
          Team Karvy
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            K
            Kamal Daksh
            from Pune, Maharashtra
            Sep 25, 2018
            Resolved
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            Address: Hyderabad, Andhra Pradesh, 500032

            Hi,

            Final dividend was declared for indian oil company on 4/9/18 but the same was not received and the details of the same given below.

            01. Electronic credit reference no. / advice no.5641695

            02. Folio no. / dpid & client id no. In[protected]

            03. Name of shareholder kamal singh

            04. Dividend per share (Rs.) 2.00

            05. No. Of equity shares held on record date (I. E. 22.08.2018) 750
            Oct 27, 2018
            Complaint marked as Resolved 
            Karvy customer support has been notified about the posted complaint.
            Verified Support
            Sep 26, 2018
            Karvy Customer Care's response
            Dear Sir/Madam,

            We regret the inconvenience caused.

            We will check with the internal and get back to you shortly.

            Regards
            Team Karvy
            Verified Support
            Sep 26, 2018
            Karvy Customer Care's response
            Dear Sir/Madam,

            We have perused the records and find that following dividend amount has been remitted to your bank account details registered with depository participant. Please re-check your bank account and if the credit is not reflecting then request to share the copy of bank statement to enable us pursue the matter with bank.

            Any further issues, please write a mail to kcpl.[protected]@karvy.com.

            Regards
            Team Karvy

            Your Request 0000/00532/27743 has been rejected due to : Transliteration Error in the Request Field
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              M
              Mamta Pathak
              from Pune, Maharashtra
              Sep 24, 2018
              Resolved
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              Your request 0000/00533/50740 has been rejected due to : transliteration error in the request field.

              My aadhar no is,[protected].

              It has been rejected thrice. Can you explain the reason behind it so that i can change it accordingly.

              Also my language is converted to marathi instead of hindi. I am need urgent as i have to register my bank account to this aadhar

              Thanks
              Mamta
              Oct 27, 2018
              Complaint marked as Resolved 
              Karvy customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2018
              Karvy Customer Care's response
              Dear Sir/Madam,

              Greetings from KARVY!!

              Below Given URN number Rejected due to “Transliteration error in the request field”, we have highlighted the error in the attached screen shot for your information.

              Any further issues, please write a mail to kcpl.[protected]@karvy.com for further assistance.

              Regards
              Team Karvy

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                S
                Saurabh Jain01
                from Bengaluru, Karnataka
                Sep 24, 2018
                Resolved
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                Address: 411027

                Dear Sir/Madam,

                I have update my Aadhaar[protected] Address using UIDAI official site (uidai.gov.in) by attaching a valid address proof. After 1-2 day, I am receiving an message saying "Your request 0000/00532/13454 has been rejected due to: Transliteration Error in the Request Field." The translation to the native language is not correct, So I have corrected it and submitted the request again. The new request is rejected again with the same error again. There is no specific reason why I am getting this error.

                I have sent a couple of emails to help desk team but I haven't receive any response. Hence, I am registering a complaint here.

                Please check this and let me know what is the issue with transliteration.

                Regards
                Saurabh
                Oct 27, 2018
                Complaint marked as Resolved 
                Karvy customer support has been notified about the posted complaint.
                Verified Support
                Sep 26, 2018
                Karvy Customer Care's response
                Dear Sir/Madam,

                With reference to the above request, please share your local language to kcpl.[protected]@karvy.com for further assistance.

                Regards
                Team Karvy
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                  00032885
                  from Delhi, Delhi
                  Sep 24, 2018
                  Resolved
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                  Resolved

                  Address: Kamrup Metropolitan, Assam
                  Website: www.consumercomplaints.in/new_complaint

                  Dear sir,
                  My clint id is 176222. On 21 sept, 18 mr. Nripen, agent of karvy stock broking limited, guwahati branch has unauthorizedly purchased 500 nos of share @ 620/- of m/s dewan housing finance corporation limited on behalf on me without my permission. Now the market value is down (Rs. 400/- per share). Who will take the responsibility of my losses and existing shares?
                  Oct 4, 2018
                  Complaint marked as Resolved 
                  There are some miscommunication between us and that has been short out and hereby i confirm that the transactions of financial year 2018-19 has been informed to me and i accept the same.
                  Karvy customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 25, 2018
                  Karvy Customer Care's response
                  Dear Sir

                  Very sorry for the inconvenience caused. We will forward your complaint to the concerned department and resolve it as soon as possible.

                  Regards
                  Team Karvy
                  Oct 04, 2018
                  Updated by 00032885
                  There are some miscommunication between us and that has been cleared up and hereby i confirm that the transaction of financial year 2018-19 has been informed to me and i accept the same.
                  My account Client Id 3662558 was closed without any request made by me. I wish to re activate this account or opening of fresh account. I currently reside at : D-201, Stellar MI Legacy, Sector Zeta-1, Greater Noida, UP.

                  Ravindra Gosain
                  [protected]
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                    J
                    Jitendra Pirtani
                    from Jaipur, Rajasthan
                    Sep 24, 2018
                    Resolved
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                    Address: Jaipur, Rajasthan, 302020
                    Website: transliteration error again and agai

                    For the last three or four times i am trying to update my address in my adhaar but every times i get the transliteration error. When i enter my address in english the translation in hindi is totally wrong so i enter the right translation by entering the right phrase in english and this way i get the right address in hindi too. Please tell me specifically what is wrong with this or i have to keep the wrong translation in hindi in my adhar.

                    Aadhar no[protected]
                    Last urns 0000/00533/31519
                    Oct 27, 2018
                    Complaint marked as Resolved 
                    Karvy customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 26, 2018
                    Karvy Customer Care's response
                    Dear Sir/Madam,

                    With reference to the above complaint, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

                    Regards
                    Team Karvy
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                      H
                      Him1188
                      from Gurgaon, Haryana
                      Sep 21, 2018
                      Resolved
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                      Hi

                      I requested an update for the address in my adhar card via the urn [protected].
                      When i checked the status can see that the request was rejected because of
                      Invalid documents, transliteration error in the request field, can you let me know as to why the doc is invalid and what is the transliteration error?
                      Also let me know incase you require more information.
                      Nov 6, 2018
                      Complaint marked as Resolved 
                      Karvy customer support has been notified about the posted complaint.
                      Sep 25, 2018
                      Updated by Him1188
                      hi
                      any updates here
                      Verified Support
                      Sep 26, 2018
                      Karvy Customer Care's response
                      Dear Sir/Madam,

                      With reference to the above compliant, please share you aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

                      Regards
                      Team Karvy
                      Sep 26, 2018
                      Updated by Him1188
                      hi team,

                      have sent the same via mail . Please let me know incase more information is required.
                      Also please dont share the addhar numbers or personal information here as screenshots as it is publically visible.
                      Please let me know as to reason what is the issue.

                      Regards
                      himanshu
                      Sep 28, 2018
                      Updated by Him1188
                      hi team do let me know the status.
                      Oct 01, 2018
                      Updated by Him1188
                      hi team still waiting for a response .
                      require this urgently to update the present address.
                      Verified Support
                      Oct 04, 2018
                      Karvy Customer Care's response
                      Dear Sir,

                      With reference to the above compliant, the details has been sent to your email id. If any further assistance, please write to back us.

                      Regards
                      Team Karvy
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                        A
                        Aruna Madhavi Samudrala
                        from Guruvayur, Kerala
                        Sep 20, 2018
                        Resolved
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                        Address: 560075
                        Website: uidai.gov.in

                        Hi, i have updated aadhaar address online. I received a message that there is trandliteration error. I repeated the update after correction. Still receiving the same transliteration error.
                        Can u plz help with this.

                        Kindly check the message i received below:

                        Your request 0000/00532/81852 has been rejected due to : transliteration error in the request field

                        Please do the needful.
                        Oct 29, 2018
                        Complaint marked as Resolved 
                        Karvy customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 26, 2018
                        Karvy Customer Care's response
                        Dear Sir/Madam,

                        With reference to the above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

                        Regards
                        Team Karvy
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                          SandeepSingh0708
                          from Bhusawal, Maharashtra
                          Sep 20, 2018
                          Resolved
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                          Hi,

                          My address update is getting rejected due to transliteration error and i am not sure which field is causing the error.
                          For the last three or four times i am trying to update my address in my adhaar but every times i get the transliteration error. When i enter my address in english the translation in hindi is totally wrong so i enter the right translation by entering the right phrase in english and this way i get the right address in hindi too.
                          Please tell me specifically what is wrong with this or i have to keep the wrong translation in hindi in my adhar.

                          Request: 0000/00532/34733.

                          Pls do let me know what modifications needs to be done to process the request.

                          Regards,
                          Sandeep
                          Oct 27, 2018
                          Complaint marked as Resolved 
                          Karvy customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 26, 2018
                          Karvy Customer Care's response
                          Dear Sir/Madam,

                          With reference to the above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

                          Regards
                          Team Karvy
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                            K
                            kanhaiyasingh
                            from Bengaluru, Karnataka
                            Sep 20, 2018
                            Resolved
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                            Hi there,

                            I am trying to update my address for aadhar card online. But all the time i am getting error - "reject reasons : transliteration error in the request field,
                            "

                            I tried so many times with different inputs but all the time i am getting same error.

                            Form error, it is not clear which field is having problem.

                            It is better if error shows exactly what field is having problem, so that user can resolve it precisely.
                            Nov 3, 2018
                            Complaint marked as Resolved 
                            Karvy customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 26, 2018
                            Karvy Customer Care's response
                            Dear Sir/Madam,

                            With reference to the above compliant, please share your URN/aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

                            Regards
                            Team Karvy
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                              R
                              Ranapratap130
                              from Mumbai, Maharashtra
                              Sep 19, 2018
                              Resolved
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                              My adhaar update is still show pending for verification 0000/00532/33638
                              And 0000/00532/20650 both of this shows same status and before also i have submitted the request for updating but every time it gives reason that data mismatch and transliteration error but the data is correct so how this can happen pls reply with status of above urn on [protected]@gmail.com
                              Oct 20, 2018
                              Complaint marked as Resolved 
                              Karvy customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 19, 2018
                              Karvy Customer Care's response
                              Dear Sir/Madam,

                              With reference to the above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com to enable us to check and get back to you shortly.

                              Regards
                              Team Karvy
                              Folio no: 12875571/45
                              [protected]
                              18792635
                              Inspite of several requisition forms submitted at 6months my These 3 mutual fund account are not being closed.. Request to do the needful in order to avoid any legal actions.

                              Regards
                              Ratan Raj mehta
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                                T
                                TECHIE NEWS
                                from Bathinda, Punjab
                                Sep 18, 2018
                                Resolved
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                                Resolved

                                Address: Hyderabad, Telangana
                                Website: www.karvy.com

                                I was employee at karvy stock brokers & left the job 4 months ago on 30th april, 2018.
                                I have reached them to issue me the relieving letter. But, they are not responding back.
                                I need the relieving letter to apply for a another better job. I have requested them to mail the letter on my address in punjab, but they are not doing it.
                                I am from punjab and the company is situated in hyderabad, so, it's very difficult for me to go there again.
                                Oct 20, 2018
                                Complaint marked as Resolved 
                                Karvy customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 19, 2018
                                Karvy Customer Care's response
                                Dear Sir/Madam

                                Kindly share your name and employee ID to forward your query to the concerned department. We will try to resolve the issue at the earliest.

                                Regards
                                Team Karvy
                                Address update request rejected 4 times due to transliteration error.

                                0000/00528/35630
                                0000/00528/15525
                                0000/00529/49604
                                0000/00529/98838

                                why this is happening again and again.
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                                  R
                                  from Mumbai, Maharashtra
                                  Sep 19, 2018
                                  Resolved
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                                  Resolved

                                  Hi,

                                  Have been trying for the address change.

                                  Last 5 attempts resulted in "transliteration error"

                                  Urn number : 0000/00532/22808

                                  Not very sure as to which are the language barriers in english translation, but help is appreciated

                                  Even changing the font to local and retyping in the local language format does not help in anyway way

                                  All errors appear to throw back and reject the request

                                  Details have been also mailed to kcpl. [protected]@karvy.com

                                  Appreciate resolution

                                  Thanks and regards
                                  Nov 5, 2018
                                  Complaint marked as Resolved 
                                  Karvy customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 19, 2018
                                  Karvy Customer Care's response
                                  Dear Sir/Madam,

                                  With reference to the above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com to enable us to check and get back to you shortly.

                                  Regards
                                  Team Karvy
                                  Verified Support
                                  Sep 19, 2018
                                  Karvy Customer Care's response
                                  Dear Sir/Madam,

                                  With reference to the above complaint, we have cross verified at our end. We have not received any email with the mentioned URN. We request you to please share your email id for further assistance.

                                  Regards
                                  Team Karvy
                                  Sep 19, 2018
                                  Updated by [email protected]
                                  Team Karvy,

                                  Email was sent on 18 Sep 2018.

                                  For your attention, the same is forwarded to your email id today, Sep 19 2018

                                  My email would be my user id here

                                  Appreciate your attention
                                  Verified Support
                                  Oct 04, 2018
                                  Karvy Customer Care's response
                                  Dear Sir/Madam,

                                  Details has been sent to your email id, please check and confirm the same.

                                  Regards
                                  Team Karvy
                                  I had submitted address update for aadhar no.[protected], the urn for same [protected]. this was my fourth attempt n everytime its getting rejected for same error...Transliteration Error in the Request Field,

                                  can u tell us what exactly is the error
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                                    V
                                    vikrama
                                    from Mumbai, Maharashtra
                                    Sep 17, 2018
                                    Resolved
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                                    Address: Chennai, Tamil Nadu, 600100

                                    [protected]
                                    The update got rejected even after i gave rental agreement for the new premises. Please help explain what is missing so i will be able to rectify the error or omission. A single line rejection does not make sense and we are unable to identify the error. Kindly guide what is the error/omission, allow for re-submission without outright rejection.
                                    Please advice.
                                    Oct 23, 2018
                                    Complaint marked as Resolved 
                                    Karvy customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 18, 2018
                                    Karvy Customer Care's response
                                    Dear Sir/Madam,

                                    With reference to the above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com for further assistance.

                                    Regards
                                    Team Karvy
                                    Sep 18, 2018
                                    Updated by vikrama
                                    Ok noted will send now.
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                                      SRIJITH S R
                                      from Bengaluru, Karnataka
                                      Sep 17, 2018
                                      Resolved
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                                      Address: 56010
                                      Website: aadhar update

                                      Last 3 times i have submitted the document for address change got rejected due to transliteration error.

                                      Please help in resolving this?

                                      I have applied 3 times and below are the details of the request no in which it was rejected.
                                      I have submitted the sale deed first and now i have submitted the income tax assessment order.Still rejected?

                                      0000/00532/02918
                                      0000/00520/44078
                                      0000/00519/42524
                                      Oct 20, 2018
                                      Complaint marked as Resolved 
                                      Karvy customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 19, 2018
                                      Karvy Customer Care's response
                                      Dear Sir/Madam,

                                      With reference to the above compliant, please share your aadhaar number along with the local language to kcpl.[protected]@karvy.com to enable us to check and get back to you shortly.

                                      Regards
                                      Team Karvy
                                      Oct 05, 2018
                                      Updated by SRIJITH S R
                                      waiting for the reply after sending the details requested.Meanwhile i have tried again with the same transliteration error.I am losing hope that changing online is ever possible
                                      Oct 09, 2018
                                      Updated by SRIJITH S R
                                      Got it resolved.Thanks karvy for your support.
                                      Why should English and Marathi transliteration be even compared?
                                      The answers are best known to them.I have went through the pain and finally given up changing the aadhaar address change online.
                                      I would like to know if any great soul who is able change the aadhar address online.I pray there be one one else what i s the point of having it.
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                                        Barun SahaChowdhury
                                        from Kolkata, West Bengal
                                        Sep 16, 2018
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                                        Address: 700156

                                        Dear sir,
                                        For the last three or four times i am trying to update my address in my aadhar
                                        But every time i get the transliteration error. While i enter my address in english the translation in bengali is found totally wrong so i enter the right translation in bengali by entering right phrase in english and this way i get the right address and finally submit. But i receive my request rejected due to transliteration error. Even when i submitted transliteration as found in screen while entering my address in english, i found the request rejected due to transliteration error.. Please tell me specifically what is wrong?

                                        Yous faithfully,

                                        Barun kumar saha chowdhury
                                        Update request no 0000/00530/95180
                                        Oct 23, 2018
                                        Complaint marked as Resolved 
                                        Karvy customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 17, 2018
                                        Karvy Customer Care's response
                                        Dear Sir/Madam,

                                        With reference to the above compliant, please share your aadhaar/URN number along with the local language to kcpl.[protected]@karvy.com for further assistance.

                                        Regards
                                        Team Karvy
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