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KFC India Complaints & Reviews

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Updated: Aug 8, 2026

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KFC India reviews & complaints page 6

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Receiving multiple order pickup messages (SMS) from QP-KFCCHK, QP-KFCIND, VM-KFCIND

Below are the details of the messages received
July 17 2022
Yay! KFC Order no. 12518 is confirmed. Food will be ready for Express Pick Up in 7 min. Share feedback & view e-invoice at https://tiny.one/3xzaek4y

Voila! Your KFC express pick up order is ready in 5:22 minutes. Show receipt https://tiny.one/3xzaek4y at...

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Address: KFC Dharwad

Ordered food through the online app (Kfc online food delivery app) and i paid money through google pay (Yum restaurant private limited)
The online transaction was successful but the order did not proceed. It just says the order is still in your cart
I did not get my delivery / the order was not prossessed.
But i lost money.
This is cheating. Refund my money of Rs.712...

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I have purchase KFC chicken through Swiggy and paid 700+ for the same. Received the 8 pieces with excess salt and raised a complaint with Swiggy and they are providing only 154/- as compensation. I have visited kfc restaurant for the solution and they have denied and said that if the product delivered through swiggy then they can't provide any service or refund/replace. The entire 8 pieces was thrown at KFC 09 Panchkula in front of outlet...

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Highly surprised by the customer support given to me for my repeated mails to feedback team.

For your information - I ordered from KFC, Kapil towers, Nanakramguda, Hyderabad on Sunday evening -14th aug, 2022 from KFC app, but I did not receive my order at all, neither anyone informed me, even I tried calling kfc many times on given number, also I raised complaint through mail to [protected]@yum.com, but till now not addressed...

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I order KFC on August 16, 2022. While ordering KFC from App the payment got deducted from my bank account but i dont see any order details, so i contacted customer care and they said there was a technical issue. What the heck. So i ask them for refund and they say itll take 7 to 12 days. What the heck, deduction was just in a blink of an eye and refund is like gonna take forever. I got frustrated because the representative didnt even inform...

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I got 2 messages from KFC with invoice worth Rs. 804. But I have never ordered or visited to KFC in my life. I live in Gujarat and invoice shows me address of KFC in Hadpasar, Pune, Maharashtra. How can this is possible? Who used my number? 2 messages received from KFC are given below.
1. Yay! KFC Order no. 10##7 is confirmed. Food will be ready for Express Pick Up in 7 min. Share feedback & view e-invoice at https://tiny.one/2p82br...

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Today I visited KFC at valiyakulam, changanacherry. I ordered COB-HC (4 pieces bucket chicken) and other items. Subsequently they gave me the above said items. The pieces in the COB-HC was not properly cooked and it is difficult to eat. And the chicken pieces in the burger was over fried. And also they didn't provide sauces and tissue papers. Unfortinately it is my first bad experience in a KFC restaurant....

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Address: KFC INDIA

Website: online.kfc.co.in

I have ordered KFC GIFT CARD Worth ₹500 from your website online.kfc.co.in on 20/07/2022 @ 03.10 PM and i done the payment of ₹ 500 through my paytm wallet instantly. But i didn't receive any gift card at yet. So kindly please issue the card or refund my amount to the same payment source. I have attached the details of payment with this email. I wish you solve my problem as soon as possible.

Thank you.

Order...

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Address: Hinjewadi.

KFC ORDER Placed successful but NOT DELIVERED AFTER PAYMENT - N6472D[protected]
Tried reaching out KFC support team to take action against branch and staff but looks like company support team also joined with local branch and ignored compliant by ignoring emails sent for action to be taken against consent employees and branch....

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I am getting messages about order which I have not placed for every 5 mins from QP-KFCIND and QP-KFCCHK....

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Address: Airoli Shop - Madhuri CHS Ltd , BK Marg , Sector 6, Airoli, Navi Mumbai

I had ordered food on dated July 15, 2022 . I made online payment (Net Banking) of Rs 970 .
Order No. N6442D[protected]

After the order got placed and after few minutes I get a call from the store saying that the order is cancelled by the Airoli store since it is faraway from the delivery location, though the Airoli store location was by default got selected.

When I asked about refund of money to boy...

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I got message that I had ordered KFC Chicken and order will be ready in 0.73 mins on 22/07/2022 at 3:23pm and at the same date 3:56pm again a message came that order confirmed and express pickup in 7 mins but biggest part is i didn't order anything even I don't use apps to buy foods. Then how could this happened? Can KFC order by there own? They need to answer. Or I'll take it to text level....

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Address: KFC, Devyani International Ltd, Kadugodi, Bangalore

Date of the incident : 7/16/2022

Today we visited the KFC branch Devyani International Ltd, Vijay Sai Colony, Whitefield Bangalorea around 2.20 pm and ordered the below Items

Classic Zinger Meal
Veg Zinger

I have made the payment and asked the attendant to give the bill immediately after the payment. She told me that she would give in few mins.
We got the ordered burgers. French fries...

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Address: Vadodara

I bought kfc from the last month from the vadodara central mall kfc branch and payment done with upi and unfortunately i paid twice by network issues. I take an complaint about this payment and they told me it will be refund within a week, but till yet don’t get money refund

By YOOSUF R T [protected]...

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Address: Sector 9 Panchkula

Website: online.kfc.co.in

This is about order placed but not confirmed via the KFC App on June 29, 2022 for which I am yet to receive a refund even after constant follow up with the Sector 9 Panchkula store with two of their Managers Mr. Vijay Kumar & Ms. Reena. Please see the attached UPI Transaction ID details for your reference....

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Hi Team KFC,
On 3rd July 2022, I was trying to place an order via KFC App at rohini 2 kfc branch of rs : 1114.01 money got deducted from my credit card, but order was not placed successfully. I spoke to the restaurant who asked me to wait for 3-4 days . But still no refund is issued. I have already spoke to the customer care they asked me to send mail to kfc.[protected]@sapphirefoods.in but there is no reply . Please look over and solve...

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Address: KFC Kolkata - BT ROAD DUNLOP

I have orderd today from KFC app. while on payment page I selected BHIM UPI to pay the amount but once the amount got deducted after that I did not get an any confirmation massage from kfc and I did not get my order also. They haven't mention anything about refund policy . This is really pathetic from the kfc . I want my refund ₹659.99/-
Regards,
Abhimanyu Chaudhury
[protected]@gmail.com...

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Address: Rani Bagh

Website: online.kfc.co.in

Hello i placed an order online for delivery through the KFC App at 2:34 PM on 10th June, 2022 from the KFC store at Pitampura and paid through my Phone Pay UPI Id.

Payment Deducted but order was not accepted by the KFC App, then again, then I have placed a another order on KFC App at 2:41 Pm on 10th June 2022, again the same issue, payment deducted from Phone Pay UPI, but order not accepted by KFC App.

Attached...

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Dear sir,

I am Venkat from Vijayawada. On 01/06/2022 I was ordered to KFC Machilipatnam of Rs. 392 but I didn't confirmed the order but amount was debited. I was made the payment through mobile [protected] via Paytm wallet reference I'd: [protected]. So, please confirm the status when will I get refund of Rs. 392.

Please confirm the status...

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Dear Sir/Madam

I had ordered some items, on KFC online, on14.05.2022 around at 8:30 to 9:00 PM but due to some technical issues order had got cancelled but Rs.729.01 has been deducted from my account.

It has been more than 14 days, while the return policy has shown that the amount will be refunded within three days but still i didn't get back money.

They even block my mail address that's why I...

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