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KFC India Complaints & Reviews

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Updated: Dec 17, 2025
Complaints 2737
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KFC India reviews & complaints page 3

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K
K Varshith
from Tirupati, Andhra Pradesh
May 15, 2024
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Address: Air Bypass Road, Tirupati

I ordered from KFC app on 15th May 2024 at 7:45pm. I can't understand the status of my order as it shows your order is on the way in track order section but when I go to the order lookup it shows order completed at 8:27pm. When I try to contact the restaurant or even the KFC toll free number none of them were connecting. I ordered cash on delivery so no money was deducted but I had done prepaid order what would have happened to the money?? What is KFC India doing??
KFC India customer support has been notified about the posted complaint.
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    R
    Rogith Raja
    May 15, 2024
    Dec 11, 2024
    This thread was updated on Dec 11, 2024
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    Order not placed, but payment done

    Address: No 89/2B, Madavilagam Nazarethpattai, PN 46, Chennai Bangalore Hwy, Ponnamalle, Tiruvallur, Tamil Nadu 600124
    Website: online.kfc.co.in/payment-status-check

    I placed an order for Dine-in on official KFC website today at 4.30PM to my nearest KFC store (i.e., No 89/2B, Madavilagam Nazarethpattai, PN 46, Chennai Bangalore Hwy, Ponnamalle, Tiruvallur, Tamil Nadu 600124) It took me to payment gateway along with my personal details, it requested me to pay the final amount of Rs. 479.01/- and I paid the amount on my UPI (Google Pay), then I was directed to a page where it said "Confirming your order....
    +2 photos
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    A
    [email protected]
    May 13, 2024
    May 13, 2024
    This thread was updated on May 13, 2024
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    Address: Kolkata Narendrapur

    Already logged complaint K[protected] but yet no response. They spoiled my mothers day celebration hence want compensation for this harrassment.
    KFC India customer support has been notified about the posted complaint.
    May 13, 2024
    Updated by [email protected]     I want compensation
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      Y
      YatinSingh05
      from New Delhi, Delhi
      May 10, 2024
      May 12, 2024
      This thread was updated on May 12, 2024
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      money deducted order not placed - kfc pacific mall, sarita vihar

      Address: FCC2F17, CPD 48, 2nd Floor, Pacific Mall, NH-19, near Jasola Apollo Metro Station, Sarita Vihar, New Delhi, Delhi 110044
      Website: online.kfc.co.in

      I Went to KFC FCC2F17, CPD 48, 2nd Floor, Pacific Mall, Mathura Road Sarita Vihar New Delhi - 110044 on 26 April 2024. I ordered my food through kfc app for pick up at 8:30 PM (UPI Ref No:[protected]. My money from the bank got deducted but order was not placed on the store.
      I spoke to the store employee (Mr. Dinesh), He answered me that it is showing "payment failed" on their server and the money would be returned back to the account...
      +2 photos
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      M
      Madhur minz
      May 8, 2024
      Mar 1, 2025
      This thread was updated on Mar 1, 2025
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      Kfc Restaurant dumping garbage in our society backyard

      Address: KFC restaurant sirom toli chowk old HB road station road

      The KFC restaurant is located next to a residential society.For years they they have been dumping their waste and garbage in our society's backyard .which became a mountain of disease (sharing a pic)
      It's a humble request just for the sake of taste don't jeopardize other's health
      Please
      ....
      +1 photos
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      A
      Albin Chandi
      May 2, 2024
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      Forced to cancel order after it was delivered extremely late. No refund has been processed.

      Address: KFC Raj Nagar Extension

      Hello i placed an order online for delivery through the KFC app at 8:00 PM on 1st May, 2024 from the KFC store at Raj Nagar Extension and paid through GPAY
      The Order Number was K455A03637 and it was for Wednesday special 12 strips +4 dips . The amount paid upfront was INR 407 .
      Now kindly understand my situation, I live in a hostel where the curfew is 11:00. We are not allowed to receive food inside the gate after that period...
      +2 photos
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      J
      jimlydeep
      Apr 30, 2024
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      Address: Cooch Behar

      Visited KFC Cooch Behar on 27th April 2024 at approximately 9-11 PM to order something as Take Away. Interestingly in this sweltering heat the AC's were off and it was like a Mosquito park, it was literally filled up with few hundreds of mosquitos buzzing everywhere and one couldn't sit still for a moment. When the personnel was asked by me why the AC's were off he pipped that they were on and a second later on realizing the truth he switched them on though at that time thetebwere at least 20 to 25 customers dining in and more coming in.
      Hyguenic environment is expected in KFC definitely but that was what was/is lacking. Needs serious supervision.
      KFC India customer support has been notified about the posted complaint.
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        L
        Liza1111
        Apr 29, 2024
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        Request for refund due to unsuccessful transaction

        I have ordered food from kfc online dated 29 April. My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 1042.99 indian rupees....
        +1 photos
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        R
        Rakeshvaddi
        from Visakhapatnam, Andhra Pradesh
        Apr 18, 2024
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        UPI payment issue

        Address: banglore
        Website: KFC

        Hi i am rakesh vaddi i made an order on kfc app i placed in cart i went to payment section when i seceted upi option it dirctly switched to paytm and i successfully completed my payment in paytm while payment the payment mode went to some third party merchant account my amount was deducted after completion of payment order didnt generated and it shoed like something went wrong order didnt generated and it went to fresh page i verified in...
        +1 photos
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        N
        nileshnacharya1975
        from Trivandrum, Kerala
        Apr 16, 2024
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        Store experience at KFC, Adoor, Pathanamthitta

        Address: Adoor, Pathanamthita

        Following are the complaints regarding my store, which I experienced on all my 3 visits:
        1. Cleanliness: Store looks very dirty and unorganized. (Photo was taken as a proof)
        2. Customer service: The executive at the counter was very rude. Our order was supposed to be delivered in 7 mins and it was delayed by more than 20 mins. The executive did not properly respond and was very evidently rude at his beahvior. (Photo was taken...
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        A
        Avinash_12
        from Hyderabad, Andhra Pradesh
        Apr 6, 2024
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        Order was not placed

        Address: H.NO.8-148/A/G-2,S.M.ENCLAVE,PRASOONA NAGAR

        Hi, My name is Avinash. This incident occurred on 6th April 2024 in Chinthal, Hyderabad.

        I've placed my order via KFC and I paid via UPI and I went back to check on order status but it is showing as no orders were placed, I even tried to call the restaurant but all I got was a automated message saying we will connect to operator but the operator was never connected.

        Please look into the issue and refund my money...
        +1 photos
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        R
        Ren7
        Apr 6, 2024
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        I placed a order in the KFC app today. I paid for it using Paytm option in the payment method.
        The amount (rs352) was deducted but the order was not placed
        I once again placed order and had to pay in cash
        +1 photos
        KFC India customer support has been notified about the posted complaint.
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          B
          Biswas Pradhan
          Apr 3, 2024
          Apr 25, 2024
          This thread was updated on Apr 25, 2024
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          I placed an order for KFC online, but due to technical issues, it was delivered to the wrong address, despite providing the correct one. The payment of 1778 was deducted from my bank account. I promptly called KFC to cancel the order since the address was incorrect. They assured me the order was canceled and that the deducted amount would be refunded within a few days. However, it's been over four days, and I still haven't received the refund. Please help me to refund the amount.
          Kindly help.
          +1 photos
          KFC India customer support has been notified about the posted complaint.
          Apr 25, 2024
          Updated by Biswas Pradhan           It's been more than 25 days no response from KFC team. Even after enquiring about my problem no response from the team about my refund.
          Kindly help.
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            T
            Tinju Philip
            from Trivandrum, Kerala
            Mar 27, 2024
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            Address: KFC Kawodiar

            I brought chicken online.
            Order No K360K12104
            Chicken within the burger and chicken wings were very hard and stale
            +4 photos
            KFC India customer support has been notified about the posted complaint.
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              P
              Pranat
              from Gorakhpur, Uttar Pradesh
              Mar 27, 2024
              Mar 27, 2024
              This thread was updated on Mar 27, 2024
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              +[protected] is the whatsapp number from where I got the message
              +1 videos
              KFC India customer support has been notified about the posted complaint.
              Mar 27, 2024
              Updated by Pranat               sorry not kfc india he was saying KBC india
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                L
                LReddy13
                from CHITTOOR, Andhra Pradesh
                Mar 27, 2024
                May 9, 2024
                This thread was updated on May 9, 2024
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                Address: IRALA CROSS ROAD

                I have tried to place the order today (27/03/2024). while making the payment, i have choosen UPI mode and it redirected me to some other page. My amount got debited but my order is not confirmed. When i came back and checked it, place order button is grayed out. attached the screenshots.
                KFC India customer support has been notified about the posted complaint.
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                Have u get your refund??

                Amount debited but order not placed - chittoor kfc - Comment #4145451 - Image #0
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                  C
                  Cnsmer2345
                  from Kolkata, West Bengal
                  Mar 27, 2024
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                  After several complaints through Swiggy and even on KFC's social media, I have not been refunded for the missing item. This is not the first time this has happened and is illegal because according to consumer laws, the restaurant has failed to deliver the item I have already paid for.
                  KFC India customer support has been notified about the posted complaint.
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                    P
                    Psychea14
                    from Dibrugarh, Assam
                    Mar 10, 2024
                    Mar 13, 2024
                    This thread was updated on Mar 13, 2024
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                    Money debited in Assam order not placed

                    I made an order from Dibrugarh, Assam outlet today online and made a payment by Google pay to KFC. The amount got deducted but the order was not placed it seems. Please initiate the refund process asap. The amount was ₹1138.25...
                    +1 photos
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                    A
                    Amalajiji
                    Feb 27, 2024
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                    Address: Thuraipakkam, Chennai

                    On 24 February 2024, I placed an order for Rs. 298. It was at processing state for long and then paid. But I didn't received my food. Kindly refund my money back.
                    +1 photos
                    KFC India customer support has been notified about the posted complaint.
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                      F
                      fcastelino
                      from Bhubaneswar, Odisha
                      Feb 26, 2024
                      Mar 14, 2024
                      This thread was updated on Mar 14, 2024
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                      Website: online.kfc.co.in

                      There is no feedback link to avail 10% discount as per the invoice.
                      KFC India customer support has been notified about the posted complaint.
                      Mar 14, 2024
                      Updated by fcastelino                       No feedback has been received. Is someone working on resolving this?
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