KFC India Complaints & Reviews

I went to celebrate my daughter’s board pass party along with my family, sorry to say but my full family experience was pathetic, the guy named Rishi took my order at 8:58 and we were waiting for the food till 9:35, after that I received 25% food and all uncompleted and cold, when I raised the issue, Aman was the duty manager there and he said we have short of staff that’s why we take time and food not cooked properly, he said before...

Hello sir,
I am Yash. At 16th April, i went to “The Capital Mall”.
There I saw KFC shop. So, i went there and order large bucket biriyani and chicken lagpice of Rs.400 + 40 GST = 440₹, then i wait quea then i ordered my order and makes payment with phone of Rs.440₹ but unfortunately my internet was slow because of that i got time out. But my money Debited from my account. So, i told to the KFC's employe that payment...

I paid for a KFC order through Paytm Wallet on KFC app but after making the payment it showed on app "Something went wrong please try again". I need my refund....

Dated:[protected] at 7.00pm I ordered meal through KFC website, After one and half hour order was not delivered to me, I called service centre and delivery rider they told me that your order cannot be delivered to you, and further told that Branch has informed you about the status, but they never called me I was calling again and again for my delivery but was no response after two hours Branch (Gajuwaka - AVK college buildings) called me...

Dated:[protected] at 7.00pm (order no : K184K01558) I ordered meal through KFC website, After one and half hour order was not delivered to me, I called service centre and delivery rider they told me that your order cannot be delivered to you, and further told that Branch has informed you about the status, but they never called me I was calling again and again for my delivery but was no response after two hours Branch (Gajuwaka - AVK college...

Hello Team,

The food quality was pathetic, I have order the burger was horrible, fried was over cooked, patty half cook from inside.

Order number K516W26457

Vijaynagar....

Hi team i had placed an order from kfc app and the order was placed the order number is [protected] rbd spice court why was the order placed if the store was closed.plus i was trying to contact the customer service the contact number did not work i had goggle and unfortunately I got a number which was fraud any my 8000rs was deducted.kindly take this into consideration give me a call back and i want my refund of 790rs...

Order I'd [protected] DTD 18.04.2023. Order cancelled and I was assured that amount would be refunded. It's been a month but yet not received the amount.Kindly refund the same....

I ordered from diphukfc.com, but my payment went to kfc india and i didnot get any order code or any call back, so i want my money refund, i tried to call many times but they didn’t respond...

I had ordered at kfc R city mall mumbai.
Paid 2 times for 1 order through upi scan rs 1519 . The counter person told me that she did not receive amount. So I tried again. Same thing happened. Then I should her bank debit sms and statement of debit in axis bank app in my mobile. But still she refused to give my order. Then finally I paid cash. When I asked her what about 2 upi payments, she told it will be refunded. But even after 50...

I placed an order on 22/04/2023 via tha KFC app. Then I received a call from the KFC store (KFC DEVLI, Deoli Rd. Khanpur, New Delhi) that my order can't be delivered as my location wasn't serviceable so they're cancelling my order. They said that as I've paid for my order via debit card my refund will be processed within 7-10 days. They asked for my transaction details on WhatsApp so that they can initiate my refund. It's...

I have ordered KFC Wednesday bucket with popcorn on 26/04/2023 in KFC app at KFC elpro Pune. the order was placed successfully with prepaid. But after 3 hours I got message like it was delivered. But I haven't received anything, Because of this stupid service we haven't ate anything that night. I called KFC customer service they told me that I will get refund in 7 days. After 7 days I called again they told me same thing after 7 days you...

Order no: 6830D[protected]
I ordered at 8:42 pm. using KFC App. I I paid via gpay. Did not receive the order and it just shows that it is on the way. Until 11 pm. I didn't receive the order at al. At 2:00 am, I get a message saying it is delivered.I'm very disappointed in KFC. KFC customer care number is not working and the Store number also is not working. The delivery person number is also not reachable. This is very bad. I need...

I ordered a Zinger box meal worth ₹381 twice which evaluates to ₹762 via the KFC app. The money got deducted but the order was not placed. Soon after I received 2 emails from KFC stating a refund transaction id and a reference number. I tried contacting KFC customer service via the mentioned email and also the phone number but there has been no reply and neither has the money been credited in my account.

FYI, the email...

Chicken zinger was not good at all . It was cold and not fresh . Have complained at the outlet also. Not expected from kfc...

The product was not at all good . It was not fresh and was cold. I have been a regular customer to your store . Not at all expected from kfc...

I ordered Wednesday bucket and it's comes with 4 dips and I also ordered 2 extra dips but i received total 5 dips in place of 6 dips this is happening for the second time, 1st time I face same issue in previous month and also this month and I ordered from kfc kohefiza, bhopal through zomato platform.
This is really disgusting for any customer which face that issue frequently....

On 1:23 PM, 3rd may 2023 I have placed order via kfc app through paytm UPI ref no:[protected]. Rupees 593.01 money got debited from account but order not placed .I have attached screenshot .
I need refund....

Hi, I've ordered from KFC app on 3rd may. And i, ve made the payment via upi mode. My money was debited and i did not receive my order. My registered mobile no is [protected] . Please look into the matter asap and refund my money. Attaching screenshot for ur reference...

Hi. I, ve ordered from KFC om 3rd may and i, ve not received my parcel. Mayde the payment via UPI and my money was debited . My mobile no is [protected] . Please look into the matter ASAP and refund my money. And please fix your godamn app . It's annoying. Most of the time it fails to make the payment. And attaching screenshot for ur reference...