Submit a Complaint
Claimed

KFC India Complaints & Reviews

www.kfc.co.in
1
Updated: May 5, 2026
Complaints 2781
Resolved
513
Unresolved
2268
So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
KFC India
Rank #1-20

KFC India reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jay1990
Oct 25, 2023
Report
Copy

Address: Ahmedabad

I had order from my kfc ahmedabad alpha one mall and paid through upi it has been 2 hrs and counting and still there is no track of my order the application is still showing ordered delivered but have not recieved anything till now called the customer care but its only taking my call forwarding and no executive is recieving the call
The kfc guy called me and said he has delivered the order and given to the shadofx guy who deivers the parcel and he has taken the order and the tracker on the application is not showing any movement it means have been fraud by the kfc guy or the delivery guy
Please look in to the matter as your earliest because this is the second time I have been experiencing this type of approach from the kfc.
KFC India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    siddharth1606
    Oct 24, 2023
    Report
    Copy

    Address: Dharamshala Himachal

    I had done an order for 490₹ at KFC Dharamshala, Himachal through Google pay. I completed the payment successfully but the cashier said they had not received the payment. They told me I'd get a refund soon but had no idea about how. Additionally through their talks it looked like they had accidentally pressed the cancel button and didn't know how to proceed now. (I may be incorrect about the last sentence)

    Request you to please complete the refund soon
    KFC India customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ATUL KAPURE
      Oct 14, 2023
      Report
      Copy

      I visited KFC NIBM pune, regularly but from last 3 times they haven't given any bill
      KFC India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sohamshee
        from Warangal, Andhra Pradesh
        Oct 11, 2023
        Resolved
        Report
        Copy
        Resolved

        Order not received - KFC Warangal

        Address: Warangal

        Date of the order - 11/10/2023
        Location - KFC Warangal
        Mobile Number - [protected]
        I ordered a Wednesday Strips Bucket @ Rs 405 using KFC app (Gpay). But, I haven't received it even after 1.5 hrs.
        It is still showing "We're getting your order ready". KFC also gave the OTP, but the order was never delivered.

        Solution - I want my Rs 405 back....
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        Y
        Yogashree
        Oct 11, 2023
        Report
        Copy

        I have ordered kfc strips and hot grilled chicken on 11/10/2023 at 12 pm .my money has been debited but order was not placed so kindly refund my money as soon as possible
        KFC India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Haripriy r
          from coimbatore, Tamil Nadu
          Oct 5, 2023
          Feb 5, 2024
          This thread was updated on Feb 5, 2024
          Report
          Copy

          Address: KFC - Coimbatore

          I ordered food from KFC online website - Coimbatore(Thudiyalur) on 04th october 2023 by 7.45pm. But i dint receive the food or any update from them. I received message as delivered after 8 minutes of placing the order. I tried to contact via call and mail. but no responde in KFC.I dint get any refund as well.
          DATE OF INCIDENT - 04 OCTOBER 2023
          ORDER ID - #[protected]
          Registered email id - [protected]@gmail.com
          Registered Mobile no - [protected]
          Resolution - Refund of payment (316 Indian rupees)
          KFC India customer support has been notified about the posted complaint.
          View replies
          Same thing happened to me yesterday. Were you able to get any response?
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Suraj Auchar
            from Kalyan, Maharashtra
            Oct 3, 2023
            Report
            Copy

            Message from KFC

            Address: ANITA COLONY ROOM NO 11,NANA PAWSHE CHOWK,KALYAN
            Website: KFC

            I was using my phone and suddenly a notification pop up from KFC "yay your kfc order no 52423
            And your order will be delivered within 7 min and a link was attached with this share feedback and your e-invoice"
            I didn't order anything and But i got the message please solve this query i think its spam and misuse of my phone number by someone...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            P
            parapranav
            Oct 1, 2023
            Report
            Copy

            Address: Kfc ambala

            I ordered from KFC through Zomato (Order No [protected]) in which 01 Large Popcorn was missing so I contacted them but they can’t do anything without a validation from the concerned Restaurant. But KFC didn’t pick their or my call for an hour and closed by 11pm. Now my refund is stuck.
            KFC India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              L
              Lizza22
              Oct 1, 2023
              Report
              Copy

              I have placed an KFC order around 11:00 am on 1st October, 2023 at Guwahati, Wireless Branch. I have paid the order through upi. My amount was deducted but the order did not got placed.
              KFC India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Swathi raj 814
                from Port Blair, Andaman and Nicobar Islands
                Sep 29, 2023
                Report
                Copy

                Address: South Andaman, Andaman and Nicobar Islands

                I ordered from Kelambakkam Chennai outlet. I received meat which was bit old flesh and taste was bland it was just chicken with no taste and the texture of the chicken was very rough it got shrink. There was no kfc’s signature crisps on the chicken outer surface!!
                This is my second time receiving bad order from same outlet. I’m so disappointed. Last time I left it but again it happened so this time I need my refund.
                KFC India customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Albin Chandi
                  Sep 29, 2023
                  Report
                  Copy

                  Ordered something else but received wrong item of much less value.

                  Address: No E/14, Upper Ground Floor Upper Ground Floor, Block E, Rajouri Garden, New Delhi, Delhi, 110027

                  Hello i placed an order online for delivery through the kfc app at 8:44 pm on the 27th of september, 2023.
                  My order id is #[protected].
                  However i received a wrong item in the order which was much less in value to what i ordered.
                  I had ordered the wednesday chicken bucket which is worth inr 720, however on delivery i found out that i had been sent the wednesday strips bucket which is only worth inr 350, hence being...
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  R
                  Raushan Bhanu
                  Sep 17, 2023
                  Report
                  Copy

                  Address: City Mall, Sonipat, Haryana

                  Address: City Mall, Sonipat, Haryana

                  Hello team, I didn't received any bill for the purchase. I request you to send the copy of the bill on my email: roushan.[protected]@gmail.com

                  Date : 16/09/2023
                  Time : 15:28:05
                  TXN ID : [protected]
                  Amount : 781
                  KFC India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Z
                    Zamyangwongyal
                    from Gangtok, Sikkim
                    Sep 16, 2023
                    Report
                    Copy

                    Address: KFC App (Gangtok Sikkim)

                    I have made an order from KFC app on the 10th of September 2023 and paid 969 via Paytm app. However the order number was not created and customer care executive stated that refund would be made within 72 hours. It’s been 7 days and till date I have not received my refund.
                    Today on 15th I made another call to customer care but was told that i will receive a call soon for the same but no one called. Very stressed and unhappy with such lousy service provided
                    I am sending a screenshot of the payment made which has been debited from my account and after SEVEN days I am yet to receive my refund.
                    KFC India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      Z
                      Zamyangwongyal
                      from Gangtok, Sikkim
                      Sep 16, 2023
                      Report
                      Copy

                      Address: KFC
                      Website: KFC app

                      I had made an order from KFC App at Gangtok Branch, Vajra World on the 10th of September 2023. Total amount of 969 was debited from my account but the order number was not created. Upon calling customer care, they told me that the money would be refunded within 48-72 hours. Today it has been 7 days and I am yet to receive my refund. The customer care only puts up my complaint and states that I will receive a call soon but they didn’t call back as well. I had paid through Paytm app and have also attached a copy of the payment made in favour of KFC. Requesting for swift action as KFC executives have failed to give any relief.
                      KFC India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        F
                        FarazSyd
                        Sep 14, 2023
                        Report
                        Copy

                        Address: KFC, SN 9, 15 & 16, Gr Flr, Sagar Palazio, Sakinaka Junction, Andheri East, Mumbai, Maharashtra 400072

                        I ordered KFC from swiggy under order number[protected] which was for wednesday bucket and medium popcorn chicken.

                        Both, the Wednesday bucket chicken and the popcorn chicken was overcooked, refried and delivered cold to me. Plus, the size of the Wednesday bucket pcs was abnormally small. The crust was tasteless and burnt.

                        I raised the issue on the feedback website but did not get any resolution or contact.
                        When I called the [protected] customer care number and was given asssurance of a callback which I never got. Calling the same number again, I was given 3 more contacts to reach out to but none of them are answering the call.
                        KFC India customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          ramushaw
                          from Kolkata, West Bengal
                          Sep 12, 2023
                          Report
                          Copy

                          Address: KFC

                          I am receiving such message from KFC frequently:

                          Voila!! Your KFC express pick up order is ready in 0.321 minutes. Show receipt at the 'Pick-up counter'. Happy Crunching!!

                          Yay! Your KFC order number [protected] is confirmed. Hot & Crispy food will be ready for express pick up in 7 minutes.

                          Yay! Your KFC order number [protected] is confirmed. Hot & Crispy food will be ready for express pick up in 7 minutes.

                          I didn't order and never ordered from this number, but KFC keeps me sending these messages
                          KFC India customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            ROHAN RAMESH
                            Sep 11, 2023
                            Report
                            Copy

                            Address: KFC Kannur, Kannur New Busstand, Thavakkara, Kannur, Kerala

                            I tried to order some food from KFC Kannur from the store itself on 4th September 2023 and the machine showed the total amount payable and I made the payment with gpay and the payment was successful. But the order was not placed. When I asked the staffs of the store they told me that sometimes it happens and the amount will be refunded to the source within 7 days. But I haven't received any refund till now. I want my money back.
                            KFC India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Paplivaishali
                              Sep 7, 2023
                              Report
                              Copy

                              Mene order Kiya Tha vo order hogaya but ab vo receive hua nahi..mene online pay kiya tha muje refund chahiye
                              KFC India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Ajeesh killer
                                Sep 4, 2023
                                Report
                                Copy

                                I went to kfc near Salem new bus . I ordered some snacks and a water bottle. The water bottle price was too hight it's 50rs MRP for 1litre... Government said that all shop and etc should Salem a 1litre water maximum price at 20rs...these are the digital India 😂😡and pls lots of people struggling for a water and foods pls provide some low price and good food at low price...take immediate action on aquavess ...kfc Salem near new bus stand
                                KFC India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Preethyjo
                                  Sep 3, 2023
                                  Report
                                  Copy

                                  Address: Kfc india
                                  Website: online.kfc.co.in

                                  I couldn't make order online for KFC even though payment is done through upi. There is no way to connect with customer care as it only hold. I can provide upi reference number. Kindly check
                                  KFC India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit

                                    Related businesses

                                    Dabur
                                    1.2
                                    (291)
                                    Lite Bite Foods
                                    1
                                    (4)
                                    MTR Foods
                                    2.1
                                    (53)