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KFC India Complaints & Reviews

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Updated: Jul 9, 2026
Complaints 2787
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513
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KFC India reviews & complaints page 8

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L
Lyzander Edgar Sohkhlet
Oct 4, 2021
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Refund/ Worst Management

Address: Police Bazar

I placed an order on the 1st September in Police Bazar Shillong through the KFC app. I had paid for the food but my order was not delivered, and I was contacted by the manager, her name is Normalin Lyngkhoi, she promised the refund but failed to comply. She was rude and incompetent. I never expected this from an international brand. Please resolve this issue!...
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K
komal__kapoor_
from Gurugram, Haryana
Sep 25, 2021
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Hair in Food

Hi,

I just ordered this bucket from KFC and I’m truly disappointed with the food that I’ve received. I found hair in the food that I ordered for my niece’s first birthday because she wanted to have chicken. Now we can’t even consume this and all my money has went to waste. Kindly take this order from me and refund me my amount. Didn’t expect this from such a big multinational food chain brand.

Order...
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S
Sachin025
from Delhi, Delhi
Sep 24, 2021
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Order not received yet

Address: Dp-194 pitam pura delhi -110034

I placed an order order id :[protected] at 9:14pm dated 24/09/2021 nd made the payment through paytm transaction id: [protected] and not recieved this order yet….very poor service..

Sachin narang
[protected]...
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B
Bunu Chettri
Sep 23, 2021
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My order not deliver

Address: Tna complex Gangtok

I have not received my order .
Which I order online.
And now I want to cancel my order
And want my money back....
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T
thahir85
Sep 14, 2021
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Poor packaging

Address: KFC CALICUT,HILTE MALL

Dear SIR, i would like to bring your attention regarding a takeaway from kfc outlet in hilite mall Calicut Kerala INDIA.I myself bought a family pack from the same outlet on 14/9/2021.I was surprised about the packaging top of the box is not covered properly, even I can see some of the chicken legs projected outside the box, i feel shame on a brand like kfc is doing this kind of poor packaging system especially in this pandemic situation.br...
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A
Aditya9478
Sep 7, 2021
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Payment Done But Services Not Provided

Hello Team KFC,
I have visited KFC Varanasi on 2021/09/03 I have placed order of a bucket priced ₹399 And when I done the pa to your swipe machine via barcode and upi method the amount has been deducted from my account and swipe machine shows payment failed so i haven’t got my order the cashier said you will get refunded in few days but I haven’t got my refund yet please sent me my money I have attached all the payment related...
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S
SamirDDesai
Aug 14, 2021
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KFC order SMS received which I haven't ordered in Shravan month

Address: Surat
Website: kfc.co.in

I got sms from JD-KFCIND Hello KFC Lover! Your Order No. N6287D[protected], amount Rs. 599 is in our kitchen! For any query kindly call [protected]. Thanks!!
Which I have never ordered.
Why and how did this happen. ?
After 10 minutes got SMS from VM-KFCIND
Some secrets are really worth the wait! Your KFC Order No. N6287D[protected] is taking a little longer than usual. But we promise to get it to you very...
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M
Miku1234
Aug 14, 2021
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Double payment,first order not placed

Address: Berhampur

I paid twice for same order, amount debit from
My bank account....
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A
Ajay955
Aug 2, 2021
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Blocked of KFC Cards

Address: Lal Bazaar, secunderabad

Sir, I have a KFC Card. I used my card many times at KFC stores issued by KFC Vikram puri branch. On 29 July 2021, I visited to KFC Vikram puri branch and ordered two burgers. I gave my card to staff for billing. KFC Staff said me your card is blocked due to expirey date. I told him in this card my Rs 590/- are there who is responsible. Nobody told me at the time issued to me this card validity due to CORONA I am not visited at KFC store....
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S
Sri Shalini
Aug 1, 2021
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Received sms for ordering which I have not done

I got the below SMS and an invoice I attached for the order that I never placed., I am living i Coimbatore how can I order at T Nagar, my question how did someone get my number ?
Why and how did this happen. ?

Thank you for ordering from KFC. View your e-invoice at HTTPS://EBILL.SAPPHIREFOODS.IN/EBILL/N6774I[protected].PDF...
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T
trishanmita chakrabarty
Aug 1, 2021
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Had rotten chicken in kfc kempfort mall,bangalore

Address: Yemalur

I had 2 burger meals.
I got 3 to 4 days old chicken.
Thw fries i had tasted like it was friend the previous day.
Whole night i had stomach cramps.
Never have food from particularly kfc, kempfort mall outlet.
Total wastw of my money....
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9
9425135315
Jul 14, 2021
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Incomplete order delivery

Order was delivered almost after an hour. Message received that your order was on the way at 08:24 PM and it was incompletely delivered at 09:32 PM at a distance of 2.5 KM from store.That too incomplete, although payment was made in advance. No response received even after lodging complaint with KFC customer care. What a cheap way to increase profitability. Will boomerang definitely...
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J
Jeeshnav Balaji
Jun 30, 2021
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Order not delivered and not picking up

I have ordered in kfc app and I got the order id. After sometime I got dispatched message as follows.
Finger lickin' goodness is on its way! Your KFC Order No. K164W58975 has been dispatched and will be delivered to you shortly.

But no order delivered, and I have tried contacting KFC customer care they are not answering. It is telling all are busy and disconnecting the call....
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A
Ashish Bhawani
Jun 18, 2021
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Payment done but no order received

I ordered 2 units of 6 pieces of boneless strips through kfc app and paid via paytm but no order received. Details of order not showing in app. Paytm order id is[protected].

Name Ashish Bhawani
Mob [protected]
Email id [protected]@gmail.com...
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M
muthalagu pandi
May 28, 2021
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Reg payment failed

Address: Chennai porur

Hi,
I have placed my order on may 8th of 2021 in KFC porur branch
My payment was failed but amount was debited and I have made payment via phone Pe
When I contacted my bank, they were telling amount was transferred successfully but when I called merchant amount was not transferred
Finally I made a track of merchant account with the help of phone pe,
They confirmed with merchant that my order was successfully...
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A
Ajith2588
May 22, 2021
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KFC India My money was debited but the app says there is no order.

Address: KFC Bangalore

Yesterday May 21st, I had place the orde for kfc Ultimate Savings Bucket for 634.00rs and paid the amount. I had tried thrice .So my money got deducted 3 times. But the app says there is no order and the amount was deducted by kfc. Please do the refund ASAP.

I tried with Paytm UPI - 634 rs
2 Times i tried with HDFC git card -(634*2)
So total amount is 1902 am supposed to get refund .

I have 3 attached...
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C
Chakit Arora
May 17, 2021
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KFC online payment issue

Address: Okhla Phase III, Delhi

I was ordering from kfc website. Paid an amount of 553Rs. The payment was deducted but the order was not placed. Kindly refund my amount asap.

details

number-[protected]
name-chakit arora
[protected]@gmail.com...
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sanjaybisen
May 15, 2021
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Money deducted for order but order doesn't placed and money not refunded

I have placed order in KFC on 12-May-21 at 11:30 Hrs and paid Rs 574.10 through debit card. Amount was deducted and i thought order was placed and waited for it for 1 hour then i checked again and order was not placed by KFC for the payment made and amount was also not refunded.

I thought that above amount will be refunded in 2-3 days and again placed order for Rs 574.10 through credit card at 12:46:18 Hrs. Amount again deducted...
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Parminder Kaur Jandoo
May 12, 2021
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No refund for order cancelled but payments deducted

Address: Kfc malad
Website: About refund not recieved still

Hello
I made an order of 825 rd on 24/4/2021 and it showed order failed.
I called up the customer care and they advised me to mail at kfc.[protected]@sapphirefoods.in and have sent the screenshots of the payment as well. They told me I would get a refund in 3 to 5 working days but till date I havent received any refund....
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Pradeeban8
Apr 28, 2021
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Not received order

Address: Malviya nagar Delhi

I had ordered from kfc malviya nagar on 28/4/21 at 8.34 pm. I have been trying to contact the kfc customer care for past 30 minutes. I'm not able to get through to customer care and it's getting bounced. There is no proper means of complaining to the kfc also. I have not received the food yet and there has been no communication from kfc as well...
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