Claimed

KFC India Complaints & Reviews

1
Last updated Mar 27, 2024
Complaints 2685
Resolved
503
Unresolved
2182
Quick Links
Statistics
Share
Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
KFC India
Customer Service Contacts

KFC India Phone Numbers

Phone
+91 12 4402 5100
408
272

KFC India Website

KFC India Head Office Address

12th Floor, Tower-D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India
122002

KFC India reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mehzy
from Nalasopara, Maharashtra
Jun 16, 2023
Report
Copy

Refund not issued. Since a month.

Address:The Capital Mall Nalasopara Vasai Link Road

It's been more than a month since I have placed an order and not received it. Though I paid through UPI beforehand have asked for a refund. No response whatsoever and no refund yet....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Riyashse
from Tiruchirappalli, Tamil Nadu
Jun 15, 2023
Jun 24, 2023
This thread was updated on Jun 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food Order not received

Address:Tiruchirappalli, Tamilnadu

I was order food from KFC restaurant, land mark opposite to R.C School, Trichirappalli, Tamilnadu, India. But not received my food order. Amount was deducted from my account through UPI Online. Please find the issue and rectify me refund my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:KFC outlet located at Lodha Xperia Mall, Mall Office, Basement Level, Kalyan - Shilphata Rd Palava, Dombivli, Maharashtra 421204

Dear Sir/Madam,

I am writing to express my dissatisfaction and register a formal complaint regarding the poor service I experienced at the KFC outlet located at Lodha Xperia Mall, Mall Office, Basement Level, Kalyan - Shilphata Rd Palava, Dombivli, Maharashtra 421204 on 14/06/2023 at approximately 9:45 PM.

On the aforementioned date and time, I visited your establishment during a promotional offer. To my dismay,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swapnilshinde2010
from Pune, Maharashtra
Jun 14, 2023
Report
Copy

Refund not getting

Address:Smruti Residency Lane NO 10/G1 Vidya Nagar

I have ordered for Pick Up from KFC ( Order No #6611D[protected]

From KFC Mumbai Oakwood Nalasopara. on 27 May 2023 At:- 9:53 PM.

I wanted this order to deliver but wrongly got set in Pick-Up.

I Tried calling [protected] nobodies picked up the call there was just auto answer machine.

I also tried to cancel the order (but was not able to cancel it.

I have not picked...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NAINIKA SENGUPTA
Jun 7, 2023
Report
Copy

Amount deducted twice and only one order received

I ordered online by the KFC app on 7/06/2023 and completed the transaction from Paytm but it did not show on the KFC app, i tried again and this time it showed that my money is already deducted twice and KFC has no direct customer support to address these issues. I paid twice and only 1 order is received.Highly disappointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Eagleboy
Jun 6, 2023
Report
Copy

Someone using my number to make orders

We hope you enjoyed your meal from KFC Bellary City. We would like to hear about your experience. Please leave your feedback at https://eej.at/VQllRE69...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RahulDalal181999
Jun 6, 2023
Report
Copy

Refund not done in nearly 2 months

Address:KFC NEW TOWN SQUARE SECTOR 95-A (Location - https://goo.gl/maps/UZHJMgY83x1hvrbY9?coh=178571&entry=tt)

I would like to file a complaint over a refund that was promised but never received. I was traveling with my friends on 23 april and we decided to eat at KFC kukrola, Haryana. When we reached the restaurant i placed an order through KFC app and somehow the app itself selected a location far from me. The app selected the wrong location because we passed it a few kilometers back and we checked the location and there was no kfc outlet as far...
+10 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chethankumar223
from Bengaluru, Karnataka
Jun 4, 2023
Report
Copy

Paid amount through api but order not placed in app

Ordered food from KFC app, paid the amount through api but order didn't got placed in app amount deducted from the account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maansi Sanker
Jun 2, 2023
Report
Copy

KFC stole my money Please help me

Today 2nd June 2023 I placed an order in KFC and I paid the money online through the website.I paid the money but I got no message for order confirmation and my order was not placed . Please help me.
Please refund my money . Please, Please look into my matter....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aestheticanju
from Kottayam, Kerala
Jun 1, 2023
Report
Copy

Money debited from my account but order not placed via KFC app on June 1st. I need refund

On 2:25 PM, 1st June 2023 I have placed order via kfc app through phone pay Rupees 567.99. Money got debited from account but order not placed.I have attached screenshot. I need refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:10, 70 Feet Rd, Periyar Nagar West, Peravallur, Perambur, Chennai, Tamil Nadu 600082

I have visited KFC perambur outlet on 24/05/2023. I placed a self order through my debit card the payment is successful but order is not placed. Even the receipt for the transaction is printed. And then we placed another order through staf[censored]sing money.
The following message has been sent through WhatsApp. Oops! Something went wrong. Refund of Rs. 818.0 for your KFC order has been initiated & will reflect in 7-10 days. For issues,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:10, 70 Feet Rd, Periyar Nagar West, Peravallur, Perambur, Chennai, Tamil Nadu 600082

I have visited kfc perambur branch on 24/05/2023 in the payment section money has debited but the order not placed. even the receipt for my card payment has come but order has not placed. then we place another order using money. The following message has sent to my WhatsApp.
Oops! Something went wrong. Refund of Rs. 818.0 for your KFC order has been initiated & will reflect in 7-10 days. For issues, contact your bank using reference...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Revathy latha
from CHENNAI, Tamil Nadu
May 29, 2023
Report
Copy

Amount paid order got cancelled

Address:KFC Manapakkam Chennai

On 17.5.23 food was ordered and amount paid rs 818. Due to technical issue from the KFC server. Order confirmation came later order cancelled and message was received that refund will happen in 7-10 days. After 12 days since the amount had been deducted. No message on refund received.Amount didn't refund till now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Patilprashant1988
from Pune, Maharashtra
May 27, 2023
Report
Copy

No refund provided for failed delivery

Address:Pune Sinhgad road

My Order No.6485D[protected] dated[protected] amount Rs. 512 didn't delivered to me
Requested to refund but customer care and stores not responding...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
maniishh4205
from Ranchi, Jharkhand
May 24, 2023
Report
Copy

Payment made through UPI but order not made

I order 5 piece peri peri leg, it also included a non veg zinger that was free, it cost me a total of Rs 583, I chose UPI as a mode of payment, it asked me to enter my UPI id, as soon as I entered, a payment request by KFC was made on Google pay, I completed the payment but the order was never made, I check the app, the website, but there was no order made .

I tried contacting them, I made a call on the given number, a pre...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul.01
May 24, 2023
Report
Copy

Blooded Food

Address:Patna

On[protected] in Kankarbagh Patna Bihar I ordered Ultimate Saving Bucket for dine-in and get all the chicken pieces in 3rd class quality the pieces was not properly cleaned and was full of blood and were smelling very bad, this is happened for the second time. This is very pathetic service I am getting consecutively. Very disappointed from KFC, they not serve fresh and well cleaned chickens pieces. How can someone eat a piece full of blood....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kidflash013
May 21, 2023
Report
Copy

Bill not given by the restaurant

Address:Selaiyur KFC Address: 208A, Velachery Rd, Camp Road Junction, Mahalakshmi Nagar, Selaiyur, Chennai, Tamil Nadu 600073

Hello team,
I have eaten at various KFC outlets, they always provide the printed bill when I decline to provide my mobile number. At Selaiyur(600073) KFC, I ordered a Zinger box, I was asked for my mobile number and I declined to offer my mobile number because I dont have one currently and I dont want to give other people's number. The employee responded to me that I wont be getting a printed bill and an E-bill. They did have paper...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rishabh kanojiya
May 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food, behaviour issue, hygiene issue

Address:Jaipur WTP kfc

Hi, I visited a store yesterday at Jaipur WTP, the cashier was so rude, no mask, mo hygein standard followed by any of the employees, I want to order hot and crispy but cashier told not available, so I asked to drop but he didn't and later dropped at the fryer for delivery or other customers, standing with one leg up that was so rude to me, the I oder 5 leg piece bucket But i got stirpe with two dips not pepsi as it was part of the meal,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iymanabrar
May 19, 2023
Report
Copy

Amount deducted but order not delivered

I placed an order with KFC website and the order was confirmed with order number K596W13434. I never received my order. I also called customer support several times but they cut my call after listening to the issue. Please refund the amount back to the original mode of payment. The details of order confirmation and payment are attached for reference....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Y
yoginder Singh tanwar
May 18, 2023
Report
Copy

Poor food and service

Address:Faridabad Piyush mall

I went to celebrate my daughter’s board pass party along with my family, sorry to say but my full family experience was pathetic, the guy named Rishi took my order at 8:58 and we were waiting for the food till 9:35, after that I received 25% food and all uncompleted and cold, when I raised the issue, Aman was the duty manager there and he said we have short of staff that’s why we take time and food not cooked properly, he said before...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy