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KFC India Complaints & Reviews

www.kfc.co.in

Updated: May 5, 2026

Complaints 2781

Resolved

513

Unresolved

2268

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Address: New friends colony, new delhi

Website: Kfc

The franchise of kfc india, new friends colony, new delhi, they told me today that they already gave me the refund but, it is not showing in in my bank account, as they said within seven days the refund amount will be credited but today is 8th day and i still don't get my refund and they are saying that there finance department already gave the refund

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HarshvardhanPraburam

from Kota, Uttar Pradesh

Jul 24, 2024

bro same thing happened to me its been 25 days now no refund

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Address: Kuniyamuthur Sapphire Foods India Ltd., No; 145/2, Palghat Main Road, Perur Taluk, Kuniyamuthur, Coimbatore

Hi,

On 18th of May 2024, I have ordered food through KFC app (Please see attached order details below). The order took so long (almost 2 hours) still it is not delivered. I have visited KFC Kuniyamuthur, Coimbatore branch for enquiry and they said there is some technical and human error issue. They said they will prepare the order and give it to me at that time. Which was not fair I have ordered for a home delivery, and they are providing me a takeaway without any prior information. Finally, the conversation ended with a promise of providing the full refund for the order and as well as the ordered items will be given to me at no cost. After that there is no response from the KFC regarding the refund. Kindly look into the issue and get this resolved.

Order ID: [protected]
Email ID: [protected]@gmail.com
Mob No. [protected]

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Address: KFC MUMBAI

I made an order from the KFC app on 15 May, I made the payment via Paytm for total amount of ₹1013, the payment was successfully made but when I went back to the app, it showed that there was no order been placed so I called the helpline number regarding the issue, they said they will file a complaint and I will receive my refund within 4 to 7 days but now it’s already been 10 days and I haven’t received my refund yet. so I called the...

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Address: Air Bypass Road, Tirupati

I ordered from KFC app on 15th May 2024 at 7:45pm. I can't understand the status of my order as it shows your order is on the way in track order section but when I go to the order lookup it shows order completed at 8:27pm. When I try to contact the restaurant or even the KFC toll free number none of them were connecting. I ordered cash on delivery so no money was deducted but I had done prepaid order what would have happened to the money?? What is KFC India doing??

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Address: No 89/2B, Madavilagam Nazarethpattai, PN 46, Chennai Bangalore Hwy, Ponnamalle, Tiruvallur, Tamil Nadu 600124

Website: online.kfc.co.in/payment-status-check

I placed an order for Dine-in on official KFC website today at 4.30PM to my nearest KFC store (i.e., No 89/2B, Madavilagam Nazarethpattai, PN 46, Chennai Bangalore Hwy, Ponnamalle, Tiruvallur, Tamil Nadu 600124) It took me to payment gateway along with my personal details, it requested me to pay the final amount of Rs. 479.01/- and I paid the amount on my UPI (Google Pay), then I was directed to a page where it said "Confirming your order....

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Address: Kolkata Narendrapur

Already logged complaint K[protected] but yet no response. They spoiled my mothers day celebration hence want compensation for this harrassment.

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May 13, 2024

Updated by [email protected] I want compensation

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Address: FCC2F17, CPD 48, 2nd Floor, Pacific Mall, NH-19, near Jasola Apollo Metro Station, Sarita Vihar, New Delhi, Delhi 110044

Website: online.kfc.co.in

I Went to KFC FCC2F17, CPD 48, 2nd Floor, Pacific Mall, Mathura Road Sarita Vihar New Delhi - 110044 on 26 April 2024. I ordered my food through kfc app for pick up at 8:30 PM (UPI Ref No:[protected]. My money from the bank got deducted but order was not placed on the store.
I spoke to the store employee (Mr. Dinesh), He answered me that it is showing "payment failed" on their server and the money would be returned back to the account...

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Address: KFC restaurant sirom toli chowk old HB road station road

The KFC restaurant is located next to a residential society.For years they they have been dumping their waste and garbage in our society's backyard .which became a mountain of disease (sharing a pic)
It's a humble request just for the sake of taste don't jeopardize other's health
Please
.

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Address: KFC Raj Nagar Extension

Hello i placed an order online for delivery through the KFC app at 8:00 PM on 1st May, 2024 from the KFC store at Raj Nagar Extension and paid through GPAY
The Order Number was K455A03637 and it was for Wednesday special 12 strips +4 dips . The amount paid upfront was INR 407 .
Now kindly understand my situation, I live in a hostel where the curfew is 11:00. We are not allowed to receive food inside the gate after that period...

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Address: Cooch Behar

Visited KFC Cooch Behar on 27th April 2024 at approximately 9-11 PM to order something as Take Away. Interestingly in this sweltering heat the AC's were off and it was like a Mosquito park, it was literally filled up with few hundreds of mosquitos buzzing everywhere and one couldn't sit still for a moment. When the personnel was asked by me why the AC's were off he pipped that they were on and a second later on realizing the truth he switched them on though at that time thetebwere at least 20 to 25 customers dining in and more coming in.
Hyguenic environment is expected in KFC definitely but that was what was/is lacking. Needs serious supervision.

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I have ordered food from kfc online dated 29 April. My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 1042.99 indian rupees.

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Address: banglore

Website: KFC

Hi i am rakesh vaddi i made an order on kfc app i placed in cart i went to payment section when i seceted upi option it dirctly switched to paytm and i successfully completed my payment in paytm while payment the payment mode went to some third party merchant account my amount was deducted after completion of payment order didnt generated and it shoed like something went wrong order didnt generated and it went to fresh page i verified in...

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Address: Adoor, Pathanamthita

Following are the complaints regarding my store, which I experienced on all my 3 visits:
1. Cleanliness: Store looks very dirty and unorganized. (Photo was taken as a proof)
2. Customer service: The executive at the counter was very rude. Our order was supposed to be delivered in 7 mins and it was delayed by more than 20 mins. The executive did not properly respond and was very evidently rude at his beahvior. (Photo was taken...

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Address: H.NO.8-148/A/G-2,S.M.ENCLAVE,PRASOONA NAGAR

Hi, My name is Avinash. This incident occurred on 6th April 2024 in Chinthal, Hyderabad.

I've placed my order via KFC and I paid via UPI and I went back to check on order status but it is showing as no orders were placed, I even tried to call the restaurant but all I got was a automated message saying we will connect to operator but the operator was never connected.

Please look into the issue and refund my money asap

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I placed a order in the KFC app today. I paid for it using Paytm option in the payment method.
The amount (rs352) was deducted but the order was not placed
I once again placed order and had to pay in cash

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I placed an order for KFC online, but due to technical issues, it was delivered to the wrong address, despite providing the correct one. The payment of 1778 was deducted from my bank account. I promptly called KFC to cancel the order since the address was incorrect. They assured me the order was canceled and that the deducted amount would be refunded within a few days. However, it's been over four days, and I still haven't received the refund. Please help me to refund the amount.
Kindly help.

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Apr 25, 2024

Updated by Biswas Pradhan It's been more than 25 days no response from KFC team. Even after enquiring about my problem no response from the team about my refund.
Kindly help.

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Address: KFC Kawodiar

I brought chicken online.
Order No K360K12104
Chicken within the burger and chicken wings were very hard and stale

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+[protected] is the whatsapp number from where I got the message

+1 videos

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Mar 27, 2024

Updated by Pranat sorry not kfc india he was saying KBC india

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Address: IRALA CROSS ROAD

I have tried to place the order today (27/03/2024). while making the payment, i have choosen UPI mode and it redirected me to some other page. My amount got debited but my order is not confirmed. When i came back and checked it, place order button is grayed out. attached the screenshots.

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Anjali Advit gupta

from Chandigarh, Punjab

May 9, 2024

Have u get your refund??

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