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KFC India Complaints & Reviews

www.kfc.co.in

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Updated: Aug 8, 2026

Complaints 2792

Resolved

513

Unresolved

2279

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KFC India reviews & complaints page 5

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Address: Chennai

I ordered a Zinger box meal worth ₹381 twice which evaluates to ₹762 via the KFC app. The money got deducted but the order was not placed. Soon after I received 2 emails from KFC stating a refund transaction id and a reference number. I tried contacting KFC customer service via the mentioned email and also the phone number but there has been no reply and neither has the money been credited in my account.

FYI, the email...

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On 1:23 PM, 3rd may 2023 I have placed order via kfc app through paytm UPI ref no:[protected]. Rupees 593.01 money got debited from account but order not placed .I have attached screenshot .
I need refund....

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Address: KFC Marredpally, Secunderabad

Website: online.kfc.co.in

I have placed an order for peri peri chicken stripes, zinger doubles and dips on KFC ONLINE WEBSITE, i was given the expected delivery time within an hour, I have waited for whole 2 hours before calling the customer care service about the order status, for which he mentioned that I was to expect the call from the delivery agent within 5 mins, but there was none, tried calling customer care service again, but to no avail. Now I logged a complaint,...

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Address: Star Mall,Mira Garden, West Bengal, Service code tariff 996331

Making false bill, false phone number, giving discount somebody else, without taking customer phone number

Against A.Mondal and M. Rahaman billing and service desk
Please do the needful against them

Dr Sujay Pal
[protected]
[protected]@gmail.com...

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Good evening
I placed an order on kfc application from my registered number[protected] ordered in kfc app
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My...

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Address: Venakatapura 11th cross main road

Hi, I was placed the KFC order in kfc App on 9th march 2023 at 12:40pm - 12:45pm. By mistakenly i was placed Pick-up(HSR -Mall)instead of Delivery home. then i called to customer care i was required to delivery to home. CC they denied and they have given HSR- Restaurant Contract number. i called to HSR- Restaurant with order number: K226O18252, but they told order is not received and in app also its not reflecting also but i received the...

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Address: Mahadevapura, Bangalore

Website: Kfc app

I placed a delivery order through KFC app and paid through paytm wallet, reference number: 8cdd4f29-be0d-47a5-978d-45509b6eed1c
The payment was successful but the app just restarted and the order was not placed, and I could not track any details as I had placed an order as a guest since there was a glitch with signing in...

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Address: KFC outlet Seawoods Mall Navi Mumbai

Dear all

On this Christmas went to KFC outlet ( Seawoods Mall Navi Mumbai) i asked for a bottle of water from Counter staff they charged me 50 INR just for 1 bottle while central government officials announced no one is allowed to sell minirals water bottle (1LTR ) more than INR 20
But i am shocked they also have me bill for the same .. as proof i can attach bill too...

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Address: NIBM Road Pune

I have had a horrific experience with your Pune NIBM road branch.

I placed order and paid

I was then made to wait for an hour after which i was informed that the order was cancelled.

After 15 min i again received a call saying that order was being delivered

Delivery guy called me from society entrance and said that he refuses to sign in to the society log. He started yelling and...

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Address: Gurgaon

KFC claims to accept and advertisie partnership with Sodexo but in reality the outlets don't accept the Sodexo cards eg in Ambiance mall outlet near cyber city gurgaon, outlet in huda City centre metro station, in sector 14 gurgaon and in city centre Mall mg road. The representatives behave very rudely and unprofessionally about Sodexo card payment and shun the customers as if the food is being given for free through Sodexo....

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Address: Mumbai

Date of the incident - 5 October 2022
It has been over 1 month now since my prepaid order was cancelled. I still haven't received refund in my bank acc. Order was cancelled by your outlet on Oct 5.
KFC twitter has stopped responding to my DMs.
screenshots of payment proof and SMS of order cancellation has been attached....

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Address: pacific d-21

I placed an order through the kfc app on 4th november but my order was not placed but the money was deducted.I paid using upi. I went to the nearest kfc and discussed on this matter, they told me that my money will be refunded in the next 48 hours but that never happened i even tried to contact kfc through their customer care number but it was of no use.I request you to resolve my issue asap...

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Received message from KFC that my order is confirmed with a link for invoice. I clicked the link by mistake and worried If my phone is hacked. I didn't order anything on KFC...

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Address: KFC Brigade road,shanthala nagar,Ashok nagar bangalore

I did a order through kfc app on 5th nov 2022 and selected debit/credit card method for the payment and payed through credit card 730 Rupees amount is debited from my account but order is not placed.
I need refund for the same ASAP....

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It is regarding the Dharamshala branch of KFC, I don't know whether they have only two riders or more. But whenever I order a delivery, I always recieve my package after an hour. And today was the limit when even after one hour my package was not dispatched from the store. I had a call with the manager also and he was giving blant excuses. I request you to kindly improve the delivery pattern of the brand....

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Website: Consumercomplaints.in

I have ordered Buddy meal from KFC app. From the Popcorn pack I got polythene in one popcorn it was wrapped. I took it out from my mouth. It was a great negligence from a big brand....

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Address: perambur

On 2th nov 2022 i ordered 3pcs of boneless strips in perambur branch-chennai for pickup from branch worth 135, but when i reached the branch they said they havent received the order, i request you to initiate the refund...

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Address: kfc-tapadia mall , 2nd floor , gopal nagar ,badnera road ,amravati maharashtra

My name is Nayan Bawanthade from Amravati Maharashtra . today (12/10/22 ) I went to one of your store in Amravati situated in Tapadia city center. I placed my order on 9:20pm about 3 buckets and 8 cold drinks of around 2463 rupees. The staff has given me my order 1hr late . That's not the only problem the people who had given the order after me gets their food delivered early than me . I mean what is this behaviour this is not acceptable...

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Please remove my number form order received SMS list.

Yay! Your KFC order number [protected] is confirmed. Hot & Crispy food will be ready for express pick up in 7 minutes....

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Address: KFC, M3M Broadway , Sector-71 , Gurgaon

The date of the incident is 24th Aug 2022. When I entered sector-71, M3M broadway Gurgaon, I was directed to a KIOSK to order. I ordered and made a payment of Rs953 via Paytm UPI. The amount got deducted and my order was not given to me saying the order got failed and I have to pay again. I was assured the paid amount will be refunded in 10 days. I didn't pay again as I was afraid of failed order. I said to the manager that I will wait for...

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