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KFC India Complaints & Reviews

www.kfc.co.in

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Updated: Jul 9, 2026

Complaints 2787

Resolved

513

Unresolved

2274

So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝

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KFC India reviews & complaints page 4

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Address: KFC- nehru place metro station

Paid at KFC counter, didn't get food nor refund.

Around 2 pm, 18 December 2023, I went to the KFC in nehru place metro station and ordered a 4 piece pack which costed 419rs after taxes and paid via paytm UPI. The payment was successful and instant from my side but they said that the machine in counter did not show they recieved it I waiting 10 mins but they still said no money recieved and then one of the girl at counter gave...

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Address: Tilak bhoomi Taliya

I am writing to express my extreme dissatisfaction regarding an issue I encountered while placing an order through the KFC mobile application. On [insert date], I initiated a purchase through the app and completed the transaction, yet the app did not reflect the deduction from my account. However, the funds were deducted from my account statement.Upon realizing the discrepancy, I promptly contacted KFC's customer care, where I was assured...

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Address: Mumbai

I am Mr. Sangam Tayade resident of Mumbai, India, and regular customer of KFC since more than 15 years and loved the food served at KFC,

Recently I have visited Goa, India and at MOPA airport, Goa found some discriminate treatment and also some of regular food buckets were not there e.g Buckets 12 pease, apart from regular food not served there.

As I said I am the regular customer of KFC and received below...

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Address: Warangal

Date of the order - 11/10/2023
Location - KFC Warangal
Mobile Number - [protected]
I ordered a Wednesday Strips Bucket @ Rs 405 using KFC app (Gpay). But, I haven't received it even after 1.5 hrs.
It is still showing "We're getting your order ready". KFC also gave the OTP, but the order was never delivered.

Solution - I want my Rs 405 back....

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Address: ANITA COLONY ROOM NO 11,NANA PAWSHE CHOWK,KALYAN

Website: KFC

I was using my phone and suddenly a notification pop up from KFC "yay your kfc order no 52423
And your order will be delivered within 7 min and a link was attached with this share feedback and your e-invoice"
I didn't order anything and But i got the message please solve this query i think its spam and misuse of my phone number by someone...

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Address: No E/14, Upper Ground Floor Upper Ground Floor, Block E, Rajouri Garden, New Delhi, Delhi, 110027

Hello i placed an order online for delivery through the kfc app at 8:44 pm on the 27th of september, 2023.
My order id is #[protected].
However i received a wrong item in the order which was much less in value to what i ordered.
I had ordered the wednesday chicken bucket which is worth inr 720, however on delivery i found out that i had been sent the wednesday strips bucket which is only worth inr 350, hence being...

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Address: Shop No 03/06, Ansal Plaza Mall Plot No 01 C5, Institutional Area, Greater Noida, Uttar Pradesh 201308

We ordered (No. 307W178362) for my daughter living in Hostel on 01.09.2023 at 20:15 PM from KFC Ansal Plaza, Greater Noida, at select 20:45 PM for delivery, When at 21:11 food was not delivered we call several time at customer care but call not connected or respond, after several trying call connected with Restaurant service manager Mr. Pradeep, his way of talking and tone is very rude and unprofessional behaviour, he hold our order intensely...

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Address: KFC Ansal Plaza, Greater Noida new Pari Chowk

We ordered (No. 307W178362) for my daughter living in Hostel on 01.09.2023 at 20:15 PM from KFC Ansal Plaza, Greater Noida, at select 20:45 PM for delivery, When at 21:11 food was not delivered we call several time at customer care but call not connected or respond, after several trying call connected with Restaurant service manager Mr. Pradeep, his way of talking and tone is very rude and unprofessional behaviour, he hold our order intensely...

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Address: Kfc kayamkulam, alapuzha district

I ordered 10 peri peri leg piece they said only 25 minute delay but they delivered 1 hour later...

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Address: Siliguri , West Bengal

I ordered on[protected] where my balance got deducted but order was not placed so I thought to order again and I ordered one more time where order got placed. But the balance deducted from first order is not refunded till now and no any response. So I consult KFC store where they said it will be refunded within two days but till now no any refund is initiated....

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Address: Tiruchirappalli, Tamilnadu

I was order food from KFC restaurant, land mark opposite to R.C School, Trichirappalli, Tamilnadu, India. But not received my food order. Amount was deducted from my account through UPI Online. Please find the issue and rectify me refund my money....

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Address: 310 c wing Radha Vallabh besides dmart Bhayandar West, 150feet road Bhayandar West

Website: Kfc app

Hi team i had placed an order from kfc app and the order was placed the order number is [protected] rbd spice court why was the order placed if the store was closed.plus i was trying to contact the customer service the contact number did not work i had goggle and unfortunately I got a number which was fraud any my 8000rs was deducted.kindly take this into consideration give me a call back and i want my refund of 790rs...

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Address: KFC The capital Mall Nalasopara Maharashtra

Website: KFC

Order I'd [protected] DTD 18.04.2023. Order cancelled and I was assured that amount would be refunded. It's been a month but yet not received the amount.Kindly refund the same....

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Address: KFC DEVLI, D213, Deoli Rd., Pocket A, Khanpur, New Delhi-110062

I placed an order on 22/04/2023 via tha KFC app. Then I received a call from the KFC store (KFC DEVLI, Deoli Rd. Khanpur, New Delhi) that my order can't be delivered as my location wasn't serviceable so they're cancelling my order. They said that as I've paid for my order via debit card my refund will be processed within 7-10 days. They asked for my transaction details on WhatsApp so that they can initiate my refund. It's...

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Address: Pune

Website: KFC app

I have ordered KFC Wednesday bucket with popcorn on 26/04/2023 in KFC app at KFC elpro Pune. the order was placed successfully with prepaid. But after 3 hours I got message like it was delivered. But I haven't received anything, Because of this stupid service we haven't ate anything that night. I called KFC customer service they told me that I will get refund in 7 days. After 7 days I called again they told me same thing after 7 days you...

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Address: Chennai

I ordered a Zinger box meal worth ₹381 twice which evaluates to ₹762 via the KFC app. The money got deducted but the order was not placed. Soon after I received 2 emails from KFC stating a refund transaction id and a reference number. I tried contacting KFC customer service via the mentioned email and also the phone number but there has been no reply and neither has the money been credited in my account.

FYI, the email...

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On 1:23 PM, 3rd may 2023 I have placed order via kfc app through paytm UPI ref no:[protected]. Rupees 593.01 money got debited from account but order not placed .I have attached screenshot .
I need refund....

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Address: KFC Marredpally, Secunderabad

Website: online.kfc.co.in

I have placed an order for peri peri chicken stripes, zinger doubles and dips on KFC ONLINE WEBSITE, i was given the expected delivery time within an hour, I have waited for whole 2 hours before calling the customer care service about the order status, for which he mentioned that I was to expect the call from the delivery agent within 5 mins, but there was none, tried calling customer care service again, but to no avail. Now I logged a complaint,...

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Address: Star Mall,Mira Garden, West Bengal, Service code tariff 996331

Making false bill, false phone number, giving discount somebody else, without taking customer phone number

Against A.Mondal and M. Rahaman billing and service desk
Please do the needful against them

Dr Sujay Pal
[protected]
[protected]@gmail.com...

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Good evening
I placed an order on kfc application from my registered number[protected] ordered in kfc app
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My...

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