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KFC India Complaints & Reviews

www.kfc.co.in

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Updated: Aug 8, 2026

Complaints 2792

Resolved

513

Unresolved

2279

So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝

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KFC India reviews & complaints page 4

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Address: banglore

Website: KFC

Hi i am rakesh vaddi i made an order on kfc app i placed in cart i went to payment section when i seceted upi option it dirctly switched to paytm and i successfully completed my payment in paytm while payment the payment mode went to some third party merchant account my amount was deducted after completion of payment order didnt generated and it shoed like something went wrong order didnt generated and it went to fresh page i verified in...

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Address: Adoor, Pathanamthita

Following are the complaints regarding my store, which I experienced on all my 3 visits:
1. Cleanliness: Store looks very dirty and unorganized. (Photo was taken as a proof)
2. Customer service: The executive at the counter was very rude. Our order was supposed to be delivered in 7 mins and it was delayed by more than 20 mins. The executive did not properly respond and was very evidently rude at his beahvior. (Photo was taken...

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I made an order from Dibrugarh, Assam outlet today online and made a payment by Google pay to KFC. The amount got deducted but the order was not placed it seems. Please initiate the refund process asap. The amount was ₹1138.25...

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Address: Vadodara

Website: online.kfc.co.in

I have ordered food from kfc online dated[protected] . My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 1042.99 indian rupees....

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Address: KFC TC Palya Outlet Bangalore

Dear KFC Customer Service,

Trust you and your family are in good health.
I am writing to express my dissatisfaction with my recent order from KFC TC Palya. Unfortunately, my experience was less than satisfactory due to two main issues:

Less Quantity: The quantity of the items received did not match what was specified in my order and I was receiving in my previous orders. I noticed a significant shortfall,...

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Address: KFC- nehru place metro station

Paid at KFC counter, didn't get food nor refund.

Around 2 pm, 18 December 2023, I went to the KFC in nehru place metro station and ordered a 4 piece pack which costed 419rs after taxes and paid via paytm UPI. The payment was successful and instant from my side but they said that the machine in counter did not show they recieved it I waiting 10 mins but they still said no money recieved and then one of the girl at counter gave...

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Address: Tilak bhoomi Taliya

I am writing to express my extreme dissatisfaction regarding an issue I encountered while placing an order through the KFC mobile application. On [insert date], I initiated a purchase through the app and completed the transaction, yet the app did not reflect the deduction from my account. However, the funds were deducted from my account statement.Upon realizing the discrepancy, I promptly contacted KFC's customer care, where I was assured...

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Address: Mumbai

I am Mr. Sangam Tayade resident of Mumbai, India, and regular customer of KFC since more than 15 years and loved the food served at KFC,

Recently I have visited Goa, India and at MOPA airport, Goa found some discriminate treatment and also some of regular food buckets were not there e.g Buckets 12 pease, apart from regular food not served there.

As I said I am the regular customer of KFC and received below...

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Address: Warangal

Date of the order - 11/10/2023
Location - KFC Warangal
Mobile Number - [protected]
I ordered a Wednesday Strips Bucket @ Rs 405 using KFC app (Gpay). But, I haven't received it even after 1.5 hrs.
It is still showing "We're getting your order ready". KFC also gave the OTP, but the order was never delivered.

Solution - I want my Rs 405 back....

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Address: ANITA COLONY ROOM NO 11,NANA PAWSHE CHOWK,KALYAN

Website: KFC

I was using my phone and suddenly a notification pop up from KFC "yay your kfc order no 52423
And your order will be delivered within 7 min and a link was attached with this share feedback and your e-invoice"
I didn't order anything and But i got the message please solve this query i think its spam and misuse of my phone number by someone...

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Address: No E/14, Upper Ground Floor Upper Ground Floor, Block E, Rajouri Garden, New Delhi, Delhi, 110027

Hello i placed an order online for delivery through the kfc app at 8:44 pm on the 27th of september, 2023.
My order id is #[protected].
However i received a wrong item in the order which was much less in value to what i ordered.
I had ordered the wednesday chicken bucket which is worth inr 720, however on delivery i found out that i had been sent the wednesday strips bucket which is only worth inr 350, hence being...

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Address: Shop No 03/06, Ansal Plaza Mall Plot No 01 C5, Institutional Area, Greater Noida, Uttar Pradesh 201308

We ordered (No. 307W178362) for my daughter living in Hostel on 01.09.2023 at 20:15 PM from KFC Ansal Plaza, Greater Noida, at select 20:45 PM for delivery, When at 21:11 food was not delivered we call several time at customer care but call not connected or respond, after several trying call connected with Restaurant service manager Mr. Pradeep, his way of talking and tone is very rude and unprofessional behaviour, he hold our order intensely...

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Address: KFC Ansal Plaza, Greater Noida new Pari Chowk

We ordered (No. 307W178362) for my daughter living in Hostel on 01.09.2023 at 20:15 PM from KFC Ansal Plaza, Greater Noida, at select 20:45 PM for delivery, When at 21:11 food was not delivered we call several time at customer care but call not connected or respond, after several trying call connected with Restaurant service manager Mr. Pradeep, his way of talking and tone is very rude and unprofessional behaviour, he hold our order intensely...

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Address: Kfc kayamkulam, alapuzha district

I ordered 10 peri peri leg piece they said only 25 minute delay but they delivered 1 hour later...

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Address: Siliguri , West Bengal

I ordered on[protected] where my balance got deducted but order was not placed so I thought to order again and I ordered one more time where order got placed. But the balance deducted from first order is not refunded till now and no any response. So I consult KFC store where they said it will be refunded within two days but till now no any refund is initiated....

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Address: Tiruchirappalli, Tamilnadu

I was order food from KFC restaurant, land mark opposite to R.C School, Trichirappalli, Tamilnadu, India. But not received my food order. Amount was deducted from my account through UPI Online. Please find the issue and rectify me refund my money....

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Address: 310 c wing Radha Vallabh besides dmart Bhayandar West, 150feet road Bhayandar West

Website: Kfc app

Hi team i had placed an order from kfc app and the order was placed the order number is [protected] rbd spice court why was the order placed if the store was closed.plus i was trying to contact the customer service the contact number did not work i had goggle and unfortunately I got a number which was fraud any my 8000rs was deducted.kindly take this into consideration give me a call back and i want my refund of 790rs...

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Address: KFC The capital Mall Nalasopara Maharashtra

Website: KFC

Order I'd [protected] DTD 18.04.2023. Order cancelled and I was assured that amount would be refunded. It's been a month but yet not received the amount.Kindly refund the same....

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Address: KFC DEVLI, D213, Deoli Rd., Pocket A, Khanpur, New Delhi-110062

I placed an order on 22/04/2023 via tha KFC app. Then I received a call from the KFC store (KFC DEVLI, Deoli Rd. Khanpur, New Delhi) that my order can't be delivered as my location wasn't serviceable so they're cancelling my order. They said that as I've paid for my order via debit card my refund will be processed within 7-10 days. They asked for my transaction details on WhatsApp so that they can initiate my refund. It's...

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Address: Pune

Website: KFC app

I have ordered KFC Wednesday bucket with popcorn on 26/04/2023 in KFC app at KFC elpro Pune. the order was placed successfully with prepaid. But after 3 hours I got message like it was delivered. But I haven't received anything, Because of this stupid service we haven't ate anything that night. I called KFC customer service they told me that I will get refund in 7 days. After 7 days I called again they told me same thing after 7 days you...

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