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KFC India Complaints & Reviews

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Updated: Aug 8, 2026
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513
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KFC India reviews & complaints page 9

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A
Ajith2588
May 22, 2021
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KFC India My money was debited but the app says there is no order.

Address: KFC Bangalore

Yesterday May 21st, I had place the orde for kfc Ultimate Savings Bucket for 634.00rs and paid the amount. I had tried thrice .So my money got deducted 3 times. But the app says there is no order and the amount was deducted by kfc. Please do the refund ASAP.

I tried with Paytm UPI - 634 rs
2 Times i tried with HDFC git card -(634*2)
So total amount is 1902 am supposed to get refund .

I have 3 attached...
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C
Chakit Arora
May 17, 2021
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KFC online payment issue

Address: Okhla Phase III, Delhi

I was ordering from kfc website. Paid an amount of 553Rs. The payment was deducted but the order was not placed. Kindly refund my amount asap.

details

number-[protected]
name-chakit arora
[protected]@gmail.com...
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sanjaybisen
May 15, 2021
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Money deducted for order but order doesn't placed and money not refunded

I have placed order in KFC on 12-May-21 at 11:30 Hrs and paid Rs 574.10 through debit card. Amount was deducted and i thought order was placed and waited for it for 1 hour then i checked again and order was not placed by KFC for the payment made and amount was also not refunded.

I thought that above amount will be refunded in 2-3 days and again placed order for Rs 574.10 through credit card at 12:46:18 Hrs. Amount again deducted...
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Parminder Kaur Jandoo
May 12, 2021
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No refund for order cancelled but payments deducted

Address: Kfc malad
Website: About refund not recieved still

Hello
I made an order of 825 rd on 24/4/2021 and it showed order failed.
I called up the customer care and they advised me to mail at kfc.[protected]@sapphirefoods.in and have sent the screenshots of the payment as well. They told me I would get a refund in 3 to 5 working days but till date I havent received any refund....
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Pradeeban8
Apr 28, 2021
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Not received order

Address: Malviya nagar Delhi

I had ordered from kfc malviya nagar on 28/4/21 at 8.34 pm. I have been trying to contact the kfc customer care for past 30 minutes. I'm not able to get through to customer care and it's getting bounced. There is no proper means of complaining to the kfc also. I have not received the food yet and there has been no communication from kfc as well...
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D
dshilpa
Feb 13, 2021
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Items Missing in Takeaway Order

Address: Malda, English Bazar
Website: Online.kfc.co.in

I have ordered two pieces of Hot Chicken Wings worth Rs 65.72 + tax in my Takeaway box, today (13th Feb, 2021) from KFC, English Bazar, Malda but the item is missing in the box.

My contact details are: +91-[protected]
Email ID: manoj.04.[protected]@gmail.com

Kindly look into the issue at the earliest and expedite the process of either a refund or an alternative substitution....
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Nipun20029
from Delhi, Delhi
Feb 8, 2021
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Payment Failure

I was ordering on 8 feb 2021 i chose amazon pay upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

It is about 1 hr i didn't get refund for this. Kindly help

Upi ref:[protected]

I placed order again with different mode of payment that order placed.

Kindly refund it soon. I m attaching screenshot...
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Nipun20029
from Delhi, Delhi
Feb 8, 2021
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Payment failure

Website: kfc.com

As i was ordering on 8 feb 2021 i choosen amazon pay upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

It is about 1 hr i didn't get refund for this. Kindly help

Upi ref:[protected]

I placed order again with different mode of payment that order placed.

Kindly refund it soon. I m attaching...
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A
Ajay Ajabe
Feb 1, 2021
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I want refund of rs 626

Address: Dibrugarh , aasam

I ordered ultimate saving bucket of rs 599 on 28/01/2021 from Dibrugarh, Assam but while ordering i faced some technical issues in that my money was debited from bank account but order was didn't placed so now please give me my money back...
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R
rahulnathtiwari007
Jan 11, 2021
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Chicken Wings Sorrow Taste

Address: KFC BEL Road Bengaluru

I have ordered 2 Popcorn Rice bowls along with 8 wings. However, the wings were sorrow in taste. Usually, I ordered it from KFC Yeshwanthpur, however due to non availability I ordered it from NEW BEL Road KFC Store. Experience was worst since meal was worst in taste. I never expected this kind of taste from KFC Store. I am consuming weekly or biweekly, since more than a decade, I never expected this kind of taste and experience from KFC....
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R
Rpml@9922
from Powai, Maharashtra
Oct 23, 2020
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Request for Invoice Duplicate copy

Can you please mail me the Duplicate invoice copy of my previous orders:
7th OCT-20 RS557
3rd OCT-20 RS613
2ndOCT-20 RS547
2nd OCT-20 RS789
Please email me the above invoices on m mai ID - [protected]@gmail.com...
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Harshb58
Aug 23, 2020
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Kfc order not delivered

I placed my kfc order no. 7449 on 23rd of august at 8.30pm and paid via paytm from kfc app but status of my order never changed and it was not delivered and surprisingly order was disappeared from app after estimated delivery time. I tried to call kfc so many times but there number was not reachable and they didnt bother to cantact me. I didn't receive my order but now i want my money back and a sincere apology from kfc for there behaviour...
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R
Riddhi Thakur
Jun 5, 2020
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Stale food bad smelling chicken

The food i ordered was stale and the chicken was smelling bad....
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Address: 603103

I faced failed transactions (Due to error) over kfc app which was initiated on 14th feb 2020. Attached the payment error message.

The amount was deducted but order was not confirmed, i again ordered and again the payment was deducted and order was not confirmed.

Totally three times the amount was deducted from my hdfc happay food card.

Order total: inr 601.50 + 601.50 + 601.50 = 1804.50/-
br...
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Krishan pal singh shekhawat
Feb 7, 2020
Oct 24, 2024
This thread was updated on Oct 24, 2024
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money deducted but order not received

Address: Wtp malviya nagar jaipur, Jaipur, Rajasthan, 302012

Good evening
I placed an order on kfc application from my registered number [protected] at kfc store wtp jaipur.
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refundbr...
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A
arijeetroy98
Feb 2, 2020
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did not receive an item for which I paid

Address: Dhanbad, Jharkhand

I took a takeaway from KFC on 2nd Feb 2020. My order consisted of 3 Classic Zinger Berger, Popcorn Chicken Large, 2 Dips and Dynamite Mayo. While opening the takeaway the Dynamite Mayo and 2 Dips was missing. It is not possible for me to go back to KFC and complain about this. We don't expect this to happen for a brand like KFC. It is of great inconvenience that I have to open the package and check if all the contents are there in it....
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Venkatesh saware
Jan 19, 2020
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amount deducted from my account but the order not placed

Address: Gulbarga, Karnataka

I went to kfc on 7th january with my friends. We ordered one ultimate bucket. I completed the payment through phonepay applications and the amount were deducted from my bank account but the order was not placed then i completed the payment by other ways. Then i contacted to phonepay helpline but they told that the amount were transferred to your respective account,, so according to this i want my cashback...
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Deepak parab 1
Jan 14, 2020
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bill not received

I ordered some food at the bangalore airport from kfc (Using grabbngo). While collecting the order, i asked for the bill but they said i will get a bill on email. They took my email id but i never received a bill.

Kindly help me to get the bill as soon as possible. A company like kfc should more care about their customers.

Date: 10th jan 2020 and order number 5530....
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G
GAUTAM KR. SINHA
Jan 5, 2020
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kfc app: money debited from my paytm upi but order not placed.

Address: F316/1 Lado sarai, New Delhi, Delhi, 110030

As i was ordering on 27 dec 2019, i choosen paytm upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

It is about 7 days i didn't got refund for this. Kindly help

Upi ref:[protected]

I placed order again with different mode of payment that order placed.

My contact no during order was [protected]br...
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Nancy-Harjas Kaur Toor
Jan 3, 2020
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order not delivered

I have ordered on 28- december - 2019 from kfc official website from ludhiana, punjab. The order was of rs 541 and i paid money through debit card, money has been deducted but order not been delivered.. I sent an email regarding the order details and they ensure to solve problem in 5 days but no response till now.. I sent an email again regarding the non delivered order but no response. I want my money to refunded....
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