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KFC India Complaints & Reviews

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Updated: Jul 9, 2026
Complaints 2787
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513
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KFC India reviews & complaints page 9

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D
dshilpa
Feb 13, 2021
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Items Missing in Takeaway Order

Address: Malda, English Bazar
Website: Online.kfc.co.in

I have ordered two pieces of Hot Chicken Wings worth Rs 65.72 + tax in my Takeaway box, today (13th Feb, 2021) from KFC, English Bazar, Malda but the item is missing in the box.

My contact details are: +91-[protected]
Email ID: manoj.04.[protected]@gmail.com

Kindly look into the issue at the earliest and expedite the process of either a refund or an alternative substitution....
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Nipun20029
from Delhi, Delhi
Feb 8, 2021
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Payment Failure

I was ordering on 8 feb 2021 i chose amazon pay upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

It is about 1 hr i didn't get refund for this. Kindly help

Upi ref:[protected]

I placed order again with different mode of payment that order placed.

Kindly refund it soon. I m attaching screenshot...
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Nipun20029
from Delhi, Delhi
Feb 8, 2021
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Payment failure

Website: kfc.com

As i was ordering on 8 feb 2021 i choosen amazon pay upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

It is about 1 hr i didn't get refund for this. Kindly help

Upi ref:[protected]

I placed order again with different mode of payment that order placed.

Kindly refund it soon. I m attaching...
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Ajay Ajabe
Feb 1, 2021
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I want refund of rs 626

Address: Dibrugarh , aasam

I ordered ultimate saving bucket of rs 599 on 28/01/2021 from Dibrugarh, Assam but while ordering i faced some technical issues in that my money was debited from bank account but order was didn't placed so now please give me my money back...
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rahulnathtiwari007
Jan 11, 2021
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Chicken Wings Sorrow Taste

Address: KFC BEL Road Bengaluru

I have ordered 2 Popcorn Rice bowls along with 8 wings. However, the wings were sorrow in taste. Usually, I ordered it from KFC Yeshwanthpur, however due to non availability I ordered it from NEW BEL Road KFC Store. Experience was worst since meal was worst in taste. I never expected this kind of taste from KFC Store. I am consuming weekly or biweekly, since more than a decade, I never expected this kind of taste and experience from KFC....
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R
Rpml@9922
from Powai, Maharashtra
Oct 23, 2020
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Request for Invoice Duplicate copy

Can you please mail me the Duplicate invoice copy of my previous orders:
7th OCT-20 RS557
3rd OCT-20 RS613
2ndOCT-20 RS547
2nd OCT-20 RS789
Please email me the above invoices on m mai ID - [protected]@gmail.com...
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Harshb58
Aug 23, 2020
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Kfc order not delivered

I placed my kfc order no. 7449 on 23rd of august at 8.30pm and paid via paytm from kfc app but status of my order never changed and it was not delivered and surprisingly order was disappeared from app after estimated delivery time. I tried to call kfc so many times but there number was not reachable and they didnt bother to cantact me. I didn't receive my order but now i want my money back and a sincere apology from kfc for there behaviour...
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Riddhi Thakur
Jun 5, 2020
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Stale food bad smelling chicken

The food i ordered was stale and the chicken was smelling bad....
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Address: 603103

I faced failed transactions (Due to error) over kfc app which was initiated on 14th feb 2020. Attached the payment error message.

The amount was deducted but order was not confirmed, i again ordered and again the payment was deducted and order was not confirmed.

Totally three times the amount was deducted from my hdfc happay food card.

Order total: inr 601.50 + 601.50 + 601.50 = 1804.50/-
br...
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Krishan pal singh shekhawat
Feb 7, 2020
Oct 24, 2024
This thread was updated on Oct 24, 2024
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money deducted but order not received

Address: Wtp malviya nagar jaipur, Jaipur, Rajasthan, 302012

Good evening
I placed an order on kfc application from my registered number [protected] at kfc store wtp jaipur.
I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refundbr...
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arijeetroy98
Feb 2, 2020
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did not receive an item for which I paid

Address: Dhanbad, Jharkhand

I took a takeaway from KFC on 2nd Feb 2020. My order consisted of 3 Classic Zinger Berger, Popcorn Chicken Large, 2 Dips and Dynamite Mayo. While opening the takeaway the Dynamite Mayo and 2 Dips was missing. It is not possible for me to go back to KFC and complain about this. We don't expect this to happen for a brand like KFC. It is of great inconvenience that I have to open the package and check if all the contents are there in it....
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Venkatesh saware
Jan 19, 2020
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amount deducted from my account but the order not placed

Address: Gulbarga, Karnataka

I went to kfc on 7th january with my friends. We ordered one ultimate bucket. I completed the payment through phonepay applications and the amount were deducted from my bank account but the order was not placed then i completed the payment by other ways. Then i contacted to phonepay helpline but they told that the amount were transferred to your respective account,, so according to this i want my cashback...
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Deepak parab 1
Jan 14, 2020
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bill not received

I ordered some food at the bangalore airport from kfc (Using grabbngo). While collecting the order, i asked for the bill but they said i will get a bill on email. They took my email id but i never received a bill.

Kindly help me to get the bill as soon as possible. A company like kfc should more care about their customers.

Date: 10th jan 2020 and order number 5530....
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GAUTAM KR. SINHA
Jan 5, 2020
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kfc app: money debited from my paytm upi but order not placed.

Address: F316/1 Lado sarai, New Delhi, Delhi, 110030

As i was ordering on 27 dec 2019, i choosen paytm upi for payment there transaction was successful but on kfc app i have seen a msg for seconds that order failed. And finally order not placed.

It is about 7 days i didn't got refund for this. Kindly help

Upi ref:[protected]

I placed order again with different mode of payment that order placed.

My contact no during order was [protected]br...
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Nancy-Harjas Kaur Toor
Jan 3, 2020
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order not delivered

I have ordered on 28- december - 2019 from kfc official website from ludhiana, punjab. The order was of rs 541 and i paid money through debit card, money has been deducted but order not been delivered.. I sent an email regarding the order details and they ensure to solve problem in 5 days but no response till now.. I sent an email again regarding the non delivered order but no response. I want my money to refunded....
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playzone0609
from Mumbai, Maharashtra
Sep 6, 2019
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duplicate bill

Address: Hyderabad, Telangana

Hi team,

Request a duplicate bill for the kfc order as per below details, contacted the store manager and he straight away denied providing the same. How can the restaurant not have a database of the same made. This is something which doesn't have a cost involved and would like to have a duplicate copy please

Chk 3335
Date 16th aug
Amount 5669

Please share it to [protected]@yahoo.combr...
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Nishi Shree
from Delhi, Delhi
Aug 2, 2019
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regarding payment done but not received order neither refund

This is regarding the order made through kfc app for total payable amount of ₹452. I have completed the payment for the same through phonepe gateway. But later i found no sign of order in the app. I tried contacting all kfc customer service provider but no one received the call. As far now i have mailed them tried to contact them for more than 100 times but i have received no response from them....
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Rohit Khaire
Mar 9, 2019
Aug 14, 2024
This thread was updated on Aug 14, 2024
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refund of order

Address: Thane, Thane, Maharashtra, 400604

I have ordered today from KFC website while on payment page I selectet Google pay to pay the amount but once the amount got deducted after that there payment page showing sorry for the inconveniences your order is cancelled and they haven't mentioned anything there about the refund policy, this is really pathetic from KFC I want my refund of ₹638/- ASAP.
Regards,
Rohit Khaire
[protected]@gmail.com
[protected]...
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ShashiKumarM
from Bengaluru, Karnataka
Mar 6, 2019
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cancelled order refund issue

Address: #11, 2nd floor, 1st cross, Sneha nagar, Amruthahalli Main road, Amruthahalli, Bangalore, Karnataka, 560092

I had placed the order on kfc app as a guest checkout on[protected] as i was using the app for the first time on my iphone. Due to the air show 2019 at that time, kfc manyta tech park branch contacted me and cancelled the order saying they were not serving non-veg at that time. However, i haven't received a refund of 690.00 from them. I'm not able to get the information about the order, but i have the transaction sms for the same....
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Arun Santhosh
from Chennai, Tamil Nadu
Nov 22, 2018
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online portal

Address: Chennai, Tamil Nadu

Hello sir/madam,

I had ordered a 12 piece chicken strips for 385 rupees yesterday through kfc app and paid it via paytm i was waiting for my order to be delivered but i didn't get any so i tried calling the nearest kfc center at guduvancherry and i inquired about them and they told they have not received the order. Kindly refund the amount spent, it's a shame that we didn't receive any confirmation message when we place a...
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